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Care Provided by Cullum Welch Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Morden College
- Voluntary / Not for Profit Owned
Person in charge
- Michele Kissoon(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (28)
- Single Rooms with ensuite Wet Room (28)
Cullum Welch Court Reviews (62)
Cullum Welch Court has a Review Score of 9.1 (9.089) out of 10, based on 4 reviews in the last 2 years.
Over all time Cullum Welch Court has 62 reviews.
Very kind and caring. Everything you want in a nursing home. Excellent facilities but most important a real feeling of love from the staff who care for the residents.
All of the staff were incredible. They were kind, patient and compassionate. They were made sure my grandfather was comfortable and happy and took time to listen to him. They were also brilliant with us when we lost him.
It was a pleasure and privilege to support your grandfather and family at such an important time. Our best wishes to your family at this difficult time.
The stay my husband and I had for 2 weeks was excellent. Staff were very helpful, also management was excellent. If needed I would certainly come in here for a complete rest, that is what we had.
My wife and I have spent three weeks in a double room in the care home, whilst our wet room in the flat was under repair. We have received nothing but kindness and consideration and the service was excellent. I have Parkinson's and when I had a fall, the back-up was first class. The food was very good and the presentation of a high standard. All in all, a most happy three weeks.
We are so very happy to have been able to assist you during the building works to your flat.
Staff turnover is low as a consequence. My mother lived there for the last ten months of her life and I genuinely cannot think of anywhere that she would rather have been. It is a model institution.
Following two major operations, I was admitted to Cullum Welch for recuperation. For ten days on arriving I was personally met by the nursing sister and shown in a very well appointed comfortable room. I immediately felt at home and relaxed. Day and night nursing staff and carers were always available, rooms were daily cleaned. Food was presented, with excellent choices. Nothing was left to cause anxiety or concern. The ambience of Cullum Welch was such that recovery was speedy and complete. I strongly recommend Cullum Welch as a place for long or short term stays which provides homely yet professional care of the highest standard and where all are treated as individuals with the highest respect.
I had an enjoyable stay during convalescence from hip surgery. I found the staff delightful and without exception, always cheerful and prepared to help. The grounds were a pleasure to walk around and Blackheath being so close was a bonus. My only complaint would be the food; for someone recovering from an operation, healthier food including fresh fruit and wholemeal bread would have been welcome. Overall though an enjoyable stay. Thank you.
Thank you for your kind comments Keith - I'm sorry you were not shown the fresh fruit in the lounge for residents to help themselves and other breads which are available. We hope you continue to recover well!
Kind regards
My wife and myself found the staff helpful, caring and friendly. The accommodation was comfortable. The food was of a good standard and the menus suitably varied. As a husband, I appreciated being able to eat most meals in my wife's room - I was booked into a guest room in Wells Court and enjoyed the breakfasts in the breakfast room.
We were very happy that we could support you both at this time. Kind regards from all at Morden.
They have everyday activities - so no time to get bored.
The grounds are lovely. All staff members very attentive. I really highly recommend. I would never go somewhere else for respite.
Thank you for your kind comments - its always a pleasure to accommodate you.
I found all the staff genuinely caring and supportive. The facilities are first class and well run.
I am rather sensitive to extraneous noises but with loud TV's, buzzers, doors clashing, loud voices, etc. - it is upsetting.
However, I am grateful to be here.
My mother was in Cullum Welch Court for one month only. During that time she received excellent care and attention from the staff at what was a difficult time for us as a family. She spent her last month in a loving, caring environment and we are very grateful to her carers for looking after her.
My father moved into Cullum Welch Court when he finally realised that he was unable to fend for himself in the rambling family home. The transition from a large five bedroom house, to a single room with en-suite bathroom, essentially moving from independence to dependency, could have been a problem but far from it, all went smoothly and he soon settled in, helped in no small measure by the kindness and consideration of all staff, who always treated him with the utmost respect. The knowledge that he could, in theory, come and go as he pleased and that friends and family could visit whenever they liked, was I’m sure a great comfort and helped maintain his own individual dignity. Although pretty much a loner, who didn’t mix, he soon counted those who looked after him as his friends. It goes without saying that the standard of care was excellent and, even though in gradual decline over the period of his stay, I never had the slightest concerns for his well-being, be it physical or mental.
We cannot speak more highly of the superb care our mother was given by the staff at Cullum Welch Court nursing home. Mum was allowed to end her last weeks in absolute comfort. The rooms were beautiful and gorgeous common areas and gardens. The food was top notch with a large and varied menu. Mum was treated with love, support and dignity. Thank you so much. Mum went in peace and was happy.
All the staff, admin, nurses, caterers and cleaners could not have been more caring and considerate. These were tough times for my wife and family but everyone seemed to make the time to spend a moment with you. My wife could not have had kinder and more professional cheery care. I was kept informed of any problems and difficulties and although my wife was only there a short time before she passed away, it was as if she had lived there for years. The family came and went as if it were our home (which in effect it was). I know everyone made her last days as comfortable as possible and by constant discussion with me about her condition, I was able to be with her when she died. A truly wonderful team that I will always remember with great fondness.
Thank you, Roy, for your kind comments - we considered it a privilege to support you all - especially your wife at such an important and sad time.
As a family, we experienced a level of excellence in kindness and support which we had not experienced before.
I would have no hesitation in giving this care home the highest recommendation.
Our very best wishes to you and the whole family.
He was well cared for and nothing was a problem.
It was a pleasure to have your husband with us - staff do appreciate supportive families.
My stay in Cullum Welch Court after hospital treatment was a very good experience. The staff were very friendly and helpful. The food was excellent. I would highly recommend this care home to anyone!
I was offered a room in Cullum Welch Court for short-term respite care. I was initially reluctant to accept the offer but after two individual stays how glad I was to have accepted the offer.
The welcome I received was reflective of the treatment I received during my stays. The staff unobtrusively looked in regularly and always offered their assistance and help. This was done with a smile which was without doubt genuine making you feel cared for.
There was also a constant provision of tea (often with biscuits) and the standard of the catering was comprehensive and of high quality with a wide selection of choice.
The quality of care was highlighted on my return to my college flat where I realised just how relaxed I felt - a perfect conclusion to a very worrying period.
My Aunt stayed at Cullum Welch Court for respite and reablement following a fall on public transport. Staff were extremely attentive and kind and as a family were delighted with the care she received. We would have no hesitation in recommending this exceptional home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 October 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Cullum Welch Court.
There are no upcoming events for Cullum Welch Court.
Awards / Recognitions (3)
- 01 Feb 2018Recipient: Cullum Welch Court
- 01 Apr 2017Recipient: Cullum Welch Court
- 31 Jul 2014Recipient: Cullum Welch Court
Accreditations
There are no accreditations posted yet for Cullum Welch Court.
Meet the Team (0)
There are no Team Members posted yet.
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