The Grange Retirement Home

The staff at this care home are always consistently helpful and happy to help with questions and welcome any suggestions I make.

as I visit I observe how they treat other residents. They are upbeat and attentive. And the most import they treat people with love and real affection.

I have observed constant improvements including to security. to general decoration and many other things.

This is a very welcoming nursing home. Mom is very well looked after, she seems very happy. We are always welcomed when we come to visit her. We are very happy with her stay here. All the staff are brilliant and always have a smile on their faces.

My Mum settled so quickly into The Grange. Everyone is very kind, respectful and helpful. There is a family atmosphere and visitors such as myself always feel welcome. All the staff genuinely know my Mum and refer to her by her name, saying "Hello" to her even whilst passing by, which pleases her and makes her feel important. Throughout the year there have been many lovely festive and other celebrations, the staff really make an effort to decorate the premises with the theme for the celebration and to invite relatives and friends to participate too. I and my husband have enjoyed several functions already. Once, sometimes twice a month, the Activity Team invite fantastic performers to entertain the residents who clearly enjoy their shows and taking part too. The carers who help my mum to wash and dress clearly take a pride in helping her to look her best.

My partner who has Alzheimer's has been at this home since 2021. It took him a while to settle but the loving carers were very patient with him and he eventually settled. Sadly, he lost his mobility and is now confined to a wheelchair but the staff make sure that they place him where he is able to watch TV or whatever other activity is taking place. It is always a pleasure when I go to visit. The staff are full of smiles and are very welcoming. Even I feel looked after during my visit.

My dad has lived in the grange since October 2024. Prior to the grange by dad has lived in three hospitals and one other care-home and the grange is by far the best place he's lived.

The carers are amazing, the thing I like the most is the energy and vibe in there, its a happy vibe and theres activities so there is life going on. Other care-homes I viewed felt extremely depressing but its not like that at the grange. The carers have a good laugh with the patients.

Anjulena the manager is a lovely lady and again she has great energy.

79 carehomes turned my dad down because he is so active but the grange said yes. Which says it all. They take the people that no one else wants because they are kind and caring.

They have a beautiful garden which is lovely in the summer and this year they had a summer party with puppies and even a pony.

The staff are extremely patient and kind, I am so grateful to everyone at the grange for taking such good care of my dad.

Staff and Management, excellent. Facilities good. Quality of food I find a bit basic, and not always warm when we get it in the room where my wife has her meals. Only experienced 'Supper' meals, during the time when I am visiting, afternoon and evening.

We attended Diwali lunch organised for residents and their families on Diwali Day. Although the menu could have been more traditional for Diwali, it is highly commendable that the management and staff at the care home made a big effort to celebrate Diwali particularly for its few Hindu residents.

As a family, we're extremely grateful for the care my dad receives at The Grange.

I have written to the owners of the home but they cannot be bothered to answer me.

Dad spent the last 5 years at The Grange Nursing Home. His care was exceptional. All the care workers went out of their way to care for Dad. From management right through to the food chefs ad cleaners, all was great. We have made lifetime friendships with some. It was especially sad for us the last year as Dad's health deteriorated. They went the extra mile. Thank you.

Met with manager and had introduction to the Grange in April 2021, when my husband first arrived. He was taken care of, after tea and biscuits, by staff whose friendly, caring and respectful attitude made my concerns drift away. I had been dubious as to how this change of life would affect my husband, himself and we, as a family. Being each, as a person in charge of their own life - in the familiarity of their own home. This, I felt, was going to be difficult and a challenge. However, I felt that my husband would be safe and cared for and would be treated as an individual. So, although sad at the end of each visit, I know he will be in good hands in the knowledge and kindness shown by his carers.

My wife, who has Dementia, has been a resident of The Grange since January 2020. Caring for her needs can be very demanding. I have no concerns because the staff look after her with care, dedication and dignity. She has a lovely room which is always very clean and tidy, as is the home. There is an excellent team who organise activities and entertainment for the residents on a regular basis. With the pandemic, the home has been excellent in remaining virus-free and have arranged for relatives to see their loved ones by way of Facetime or Zoom. I would be quite happy to recommend The Grange to anyone seeking a retirement home for a relative.

Dad has been at The Grange Retirement Home since June 2017. From the day I had my initial appointment back then and to this day, I have been extremely impressed and grateful for all that is done for him. The staff are very caring and take good care of him but also Mom who visits twice a week. She has an extended family there that care for her as well. She is extremely sad not to be able to care for him personally, but she knows every day he is in the best hands. I've had good communication and confidence in the current management team as well as the previous team. Special mention goes to one member of staff in particular who is just great but I have great admiration for all the staff there, they are a real asset to the home and a blessing for us as a family. Keep up the good work and a big thank you again.

My Mother has been a resident at The Grange for over five years now. She settled easily with the help and support of all the staff, many of whom are still working at The Grange which I'm so pleased about as they have become friends, not only to Mother but to myself too. With the exceptional circumstances of the pandemic over the past 18 months, I know that all the staff have worked so hard to maintain life at The Grange as normal as possible for my Mother and all the residents, and full credit to them that they have remained Covid free.

The Grange has successfully negotiated the difficult times since March 2020 under the very experienced and capable current managment team, who are positive, friendly and approachable, which gives confidence in your loved one's care. There are some particularly outstanding staff members, including many excellent longstanding staff members. Every staff member I have met has always been friendly, considerate and caring, always making me feel welcome during visits. And I have always seen residents being treated with dignity and respect. Having been a frequent visitor before covid, The Grange has a comfortable homely feel, a place where residents and visitors can feel at ease, and not at all like the institutional feel of many care homes. With lovely well maintained gardens too, where the residents are taken to enjoy, whenever the weather permits.

My 96-year-old father has been a resident of The Grange prior to and throughout the pandemic. Throughout this time, I have always been impressed with the level of care provided to him. There is a strong professional ethic within the team, from the lady in the office to the manager and the care team who display such kindness in their support to both my father and myself and my brothers. The nursing team are wonderful and ensure Dad’s health is proactively managed. The food is also very good. Knowing that Dad has been safe and well cared for has been worth its weight in gold. Thank you, everyone.

My relative needed recuperation following a serious illness. The Grange offered a safe and secure environment for my relative in which she was able to rest when she needed it the most. The one to one support that the care home has been able to provide has allowed her to regain her skills and confidence again. I have always been highly impressed by the commitment and care of the staff.

My father went to The Grange for palliative care. My stepmother joined him and has remained here. From the moment we walked into The Grange I felt at ease. They made the most difficult time of my life more bearable. The kindness they showed not only to my father but to all of us was amazing. We felt so at ease there, free to do as we like. My father wasn't easy but they always dealt with him with compassion. He died with so much dignity.

Very friendly and caring staff. I feel my Grandad is well looked after and assist him with his needs. He is much happier being here and enjoys spending time with staff, whom I see make him laugh, which is very heartwarming. I would recommend The Grange as they are very friendly to relatives and can't help enough. Everyone loves giving my baby a cuddle and ensuring we are happy on our visits too.

The Grange Retirement Home have looked after my mum so well. The staff are wonderful, it's lovely and clean. Food looks good I'm glad I bought her here.