The Grange Retirement Home

Ruxbury Road, St Ann's Hill, Chertsey KT16 9EP
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8.4 41 Reviews
  • The Grange Retirement Home, Chertsey
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Care Provided by The Grange Retirement Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1800
  • Self-Funded Residential Dementia Care: £1400 – £1800
  • Self-Funded Nursing Care: £1400 – £1800
  • Self-Funded Nursing Dementia Care: £1400 – £1800

These prices are only a guideline, please contact The Grange Retirement Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • The Grange (Chertsey) 2002 Ltd
  • Privately Owned

Person in Charge

  • Anjaleena Kuriakose (Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (62)
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The Grange Retirement Home Reviews (41)

8.4

The Grange Retirement Home has a Review Score of 8.4 (8.365) out of 10, based on 4 reviews in the last 2 years.
Over all time The Grange Retirement Home has 41 reviews.

Overall Experience
  • 34
  • 6
  • 0
  • 0
  • 1
Date Published
  • 41
  • 4
  • 4
  • 4
  • 37
Reviewer Connection to The Grange Retirement Home
  • 16
  • 6
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Davis W (Son of Resident) published on 20 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum became a resident of The Grange in March 2015. The care she has been receiving is first rate. Mum suffered a major stroke which left her unable to walk and unable to understand much. She can now shuffle (with assistance) short distances. We were invited to this annual BBQ event and we did not
expect this to be what it was. Everyone was outside, all friends and families attended even past families were there helping out. This is a home that really does care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.365)

Overview of Review Score

The Review Score of 8.4 (8.365) out of 10 for The Grange Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for The Grange Retirement Home is calculated as follows: ( (29 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 42 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.698 Points relating to the number of positive Reviews for The Grange Retirement Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4. 4 Positive Reviews ÷ 12.4 = 0.323
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Aug 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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