Care Provided by The Grange Retirement Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Grange Retirement Home for full pricing details and T&Cs.
Contact The Grange Retirement Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- The Grange (Chertsey) 2002 Ltd
- Private Owned
Person in charge
- Anjaleena Kuriakose (Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (62)
Are you the Owner/Manager of The Grange Retirement Home?View your Advertising Options
The Grange Retirement Home Reviews (42)
8.4
The Grange Retirement Home has a Review Score of 8.4 (8.440) out of 10, based on 5 reviews in the last 2 years.
Over all time The Grange Retirement Home has 42 reviews.
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Overall Experience
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Review from Noreen G (Daughter of Resident) published on 31 July 2018 Submitted via Postal Card•
Overall Experience
After another fall it became clear my widowed Mum could no longer stay safely in her home, I began the search I had been dreading - to find somewhere that would cater for Mum's growing needs but that would still feel like 'home'.
How very lucky was I to find The Grange in Chertsey!
Every member of staff I have encountered, from the manager down, has been caring, kind and sensitive to her needs, safety and welfare as well as showing enormous consideration to her family.
After a three week respite-stay whilst I took a break, it was clear my Mum had benefitted hugely from having delicious home-cooked meals and the company of the staff and other residents, so I decided to extend her stay and make it permanent.
The Grange has a wonderful ethos and treats all its residents with respect and dignity regardless of their condition or status.
I know my Mum is being well cared for and now when I visit her, we spend quality time together, sharing a meal or chatting in the garden instead of me worrying about her safety, shopping and housework.
How very lucky was I to find The Grange in Chertsey!
Every member of staff I have encountered, from the manager down, has been caring, kind and sensitive to her needs, safety and welfare as well as showing enormous consideration to her family.
After a three week respite-stay whilst I took a break, it was clear my Mum had benefitted hugely from having delicious home-cooked meals and the company of the staff and other residents, so I decided to extend her stay and make it permanent.
The Grange has a wonderful ethos and treats all its residents with respect and dignity regardless of their condition or status.
I know my Mum is being well cared for and now when I visit her, we spend quality time together, sharing a meal or chatting in the garden instead of me worrying about her safety, shopping and housework.
Thank you, The Grange, for giving me my Mum back.
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Review from Maria M (Daughter of Resident) published on 24 July 2018 Submitted via Postal Card•
Overall Experience
My mother has been at The Grange for nearly a year and she's been very happy. She's been very well looked after. All the carers and staff do a wonderful job. I would recommend The Grange to anyone.
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Review from Lourdes H (Brother of Resident) published on 9 July 2018 Submitted via Postal Card•
Overall Experience
My brother has just moved in 15 days ago and he likes it.
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Review from H B (Daughter of Resident) published on 9 July 2018 Submitted via Postal Card•
Overall Experience
The staff are very polite, friendly and helpful.
The home is excellent - everywhere is clean and tidy.
I would recommend this home to anyone who asked.
The home is excellent - everywhere is clean and tidy.
I would recommend this home to anyone who asked.
All the staff are excellent.
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Review from Susan T (Daughter-in-law of Resident) published on 5 July 2018 Submitted via Postal Card•
Overall Experience
The Grange is an amazing place. The care given to residents by all the staff from management to the cleaning staff is superb.
But don't need two hundred words, on two is needed.
Fabulous/outstanding.
But don't need two hundred words, on two is needed.
Fabulous/outstanding.
Love The Grange!
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Review from Julia C (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card•
Overall Experience
The Grange has a wonderful, caring environment that makes you feel at home as soon as you walk through the door. My Dad has been a resident for just over a year and has thrived in their care and is a very happy 91 year old. Everything is well kept and clean, the food is hotel plus standard, but the part that makes The Grange special is the exceptional staff. Never a sad face or harsh word and nothing is too much trouble. Lots of group activities and entertainment is organised and there is always laughter and smiles for everyone. I'm so pleased my Dad is there.
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Review from Jenny N (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card•
Overall Experience
All the staff at The Grange are very kind and approachable. I have confidence in the care they are giving my Mum. The communication with her family is excellent and I'm well informed of any concerns regarding Mum. The care home is very clean and well maintained and if I have anything that needs attending to in Mums room I just email the manager and it is speedily with. Activities are outstanding and Mum is encouraged if she is willing or able to join in.
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Review from P B (Wife of Resident) published on 18 December 2017 Submitted via Postal Card•
Overall Experience
My husband is and has been very well looked after by the caring staff at The Grange Retirement Home since Easter 2017. He suffered a severe stroke which has left him bed bound and with no speech, so is very dependent on the care provided. The Grange has wonderful staff, particularly the regular ones and the atmosphere is warm and friendly.
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Review from Phil K (Son of Resident) published on 5 September 2017 Submitted via Website•
Overall Experience
The Grange is like being in a large family home. Our parents could not have been better looked after, residents are treated like family members. The home is very clean to a very high standard. The Staff really do treat residents like family members, it is much more than a job to them. The level of care and professionalism is extremely high. Both my parents could not have been better looked after, they were both very happy there and loved the Staff. It was obvious when we visited that Mum and Dad were happy, especially when you visit them and a staff member walks by and your parents ignore you to have a joke with them, which happened all the time! Unfortunately, both my parents have now passed away. It is difficult to express in words the amount of support everyone at The Grange gave us on both the occasions. Especially during the last few hours, they went out of their way to make sure both Mum and Dad, and us, wanted for nothing and made their passing as easy as possible.
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Review from Andy B (Son of Resident) published on 27 June 2017 Submitted via Postal Card•
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Fabulous staff, very caring and well-run home.
My mother has settled in very well.
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Review from S M (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card•
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Excellent home. Very bright and cheerful surroundings, Terrific staff always attentive and caring.
Amazing food and superb rooms.
Amazing food and superb rooms.
Excellent communications and very friendly management staff.
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Review from Alex M (Grandson of Resident) published on 9 March 2017 Submitted via Postal Card•
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Always make you feel welcome which is nice and they take good care of my grandad. They always keep us informed with information.
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Review from Edith V (Resident / Service User) published on 14 February 2017 Submitted via Postal Card•
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I have been at The Grange Retirement Home for just over a year now and I have been very happy with the care I receive. My room is adequate for my needs and I enjoy sitting in the grounds and conservatory. The food is very good and the staff are helpful and caring. The home does try to meet all my requirements.
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Review from J R (Daughter of Resident) published on 6 February 2017 Submitted via Postal Card•
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I chose this retirement home for mum when it was not possible for her to stay at home. 4 years ago, my dad was cared for here and the welcoming, professional and caring atmosphere still remains. I feel extremely confident that mum will get the best care possible here.
All the staff are friendly and helpful at all times to both mum and me. Many of them have worked at The Grange for a long time, which I believe is a good sign. The home itself is well equipped and clean and tidy. The food is excellent and the home is often full of laughter, chat and music playing.
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Review from F C (Daughter of Resident) published on 27 January 2017 Submitted via Postal Card•
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As always the standard of care and consideration towards my dad is faultless. He is cherished and nothing is ever refused to him or me when visiting. The staff could not do anymore that they do for him and it means that I am not constantly worried about him.
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Review from N K (Resident / Service User) published on 26 January 2017 Submitted via Postal Card•
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I'm happy at The Grange, staff are always happy. My room is a bit small.
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Review from Steven P (Son of Resident) published on 10 January 2017 Submitted via Postal Card•
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Mum was here a couple of years ago and I found the care and kindness exceptional. Now she is reaching the end and I had only one place where I knew she would be cared for with compassion and professionalism. Nowhere is perfect but all the staff at The Grange are pretty close. I have no hesitation with my recommendation.
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Review from Amanda Z (Daughter of Resident) published on 15 July 2016 Submitted via Postal Card•
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Very caring home with dedicated staff; my mother is very happy in her new home. I couldn't be happier with her care.
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Review from Sheila C (Resident / Service User) published on 6 April 2016 Submitted via Postal Card•
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This home provides a meticulous approach to all aspects of care and attention.
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Review from Hilda D (Resident / Service User) published on 30 March 2016 Submitted via Postal Card•
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Love living here, we are all family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 August 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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