Westcott House Nursing Home

Guildford Road, Westcott, Dorking RH4 3QD
Review Us
9.6 13 Reviews
  • Westcott House Nursing Home, Dorking
Westcott House Nursing Home in Dorking provides dementia care, complex care and respite care.
Trained staff provide quality care to people in a friendly, care home.

Residents are treated with dignity and respect at all times.   
Nutritious, tasty meals are served which can cater to individuals' dietary requirements.
Show Westcott House Nursing Home on the Map

Care Provided by Westcott House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

Exact weekly fees will depend on each resident's care requirements

These prices are only a guideline, please contact Westcott House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Y & M Care Westcott Ltd

Person in Charge

  • Horatiu Coman (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (49)

Parking

  • There is plenty of parking for visitors.

Westcott House Nursing Home Reviews (13)

9.6

Westcott House Nursing Home has a Review Score of 9.6 (9.647) out of 10, based on 13 reviews in the last 2 years.
Over all time Westcott House Nursing Home has 13 reviews.

Overall Experience
  • 9
  • 4
  • 0
  • 0
  • 0
Date Published
  • 13
  • 12
  • 13
  • 13
  • 0
Reviewer Connection to Westcott House Nursing Home
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 13, showing 1-13
Review from A S (Husband of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good. Residents looked after. Kept very clean and tidy. Staff very helpful on all requirements. Information on residents all up to date.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you for taking the time to review us; it's very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Wife of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is excellent. Carers very kind and caring. Nursing excellent they are looking after his medical needs so well especially when he contracted pneumonia this month. Happy to listen and act is possible on all concerns. Very happy with all facilities, clean rooms and excellent food.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you for your kind words; we are so happy to hear that you feel your relative is well taken care of and that you appreciate our staff, facilities and food.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane W (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely, kind staff. Very clean setting.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you so much for taking the time to share your positive experience
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Derek W (Husband of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been at Westcott House for over 2 years and I can say that I am very happy with the care that she is receiving. The manager is very supportive and always ready to help.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you for your kind words and for sharing your experience
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Son of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems more settled now and always appears to get on well with all the staff who appreciate her banter. They speak fondly of her which is reassuring.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Your feedback will be so gratefully received by the team, thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Partner of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been resident for over 3 months and what I've seen at Westcott House is superb the home is well maintained , food, room's, facilities are excellent. I myself is made to be very welcomed, and treat me as one of them, also they are very family orientated. I couldn't ask for my partner to
be in a better place. And would like to give one big thank you to staff who are brilliant. Thank you Westcott House.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you for your very positive review - it is much appreciated and we are pleased to hear that you feel that your partner is is so well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark A (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad arrived at Westcott House in July 2025 after a lengthy stay in hospital. When he arrived he was very poorly, barely able to walk and very confused. He was made to feel very welcome by all staff and after a short period of time he really picked up. He gained weight, began to walk unaided and expressed
his happiness at being in a sociable and mentally stimulated environment. I visit dad at different times of the day and he is normally involved in some sort of activity! I am always made to feel very welcome and any questions that I may have are always answered. I feel that Westcott House was the best thing to happen to dad. I am so relaxed knowing that he is looked after and cared for.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you so much for taking the time to review Westcott House. We are delighted to hear that your dad is content and that you are happy with the care we provide for him. We will also share your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P I (Wife of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westcott House nursing home is a very special place. I feel everyone works towards the same aim, the care and respect of each resident. Nothing is too much trouble. Friends and family are treated as part of the Westcott family, always addressed by name and made to feel very welcome. I have great admiration
for the staff, caring is a job that needs dedication and a love for humanity.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you so much for your very kind review - we will be sure to share it with the staff team who are always delighted to hear that residents and relatives alike are happy with their work and the…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gary P (Son of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all extremely kind and hard working, and it feels very reassuring for my dad to be in their care. The home is a huge improvement since the new management took over.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you so much for your wonderful feedback. We are so grateful for this and I know that the team will be truly appreciative of your kind words. I will make sure these are relayed to them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management have shown pure compassion and determination in providing my father with the care and support that her needs.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you so much for your kind Feedback. We are very happy to see that our care and dedication is greatly appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Son of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I write few words, sum up - excellent!
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you so much for your kind Feedback. Much appreciated
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda H (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Westcott House for just over 7 months now. The staff are lovely; many of whom have worked there for a very long time and there is always a happy smile and a warm welcome. Since Mum has been there, she has put on some weight when we were struggling to get her to eat properly
previously so she is extremely healthy and content now. There are plenty of activities to keep the residents engaged and interested and often when I visit, I get involved too which I really enjoy. This home is run very well and you never get the impression that staff don't want to be there but they are passionate about their roles looking after our relatives. I feel confident that Mum is receiving the very best care.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you for your positive review; your kind words mean a lot to our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susannah B (Daughter-in-law of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother in Law has been at Westcott House for just over 12 months. I always find her to be well cared for and treated with dignity and respect, even though she can be difficult at time. The staff are always cheerful and willing to assist in any way possible. The Home has been refurbished and it
feels like home. Mum likes the food and particularly the cakes.
Reply from Sena Satheeswaran, Director at Westcott House Nursing Home
Thank you so much for your review. Your feedback means a great deal to us. I will share your comments with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for Westcott House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.647 for Westcott House Nursing Home is calculated as follows: ( (101 Excellents x 5) + (55 Goods x 4) ) ÷ 156 Ratings = 4.647
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westcott House Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Westcott House Nursing Home

What types of Care is Westcott House Nursing Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westcott House Nursing Home have?

There are 57 Single Rooms.

What are the Facilities & Services at Westcott House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westcott House Nursing Home to the centre of Dorking?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westcott House Nursing Home to verify any information. View our terms and conditions. Westcott House Nursing Home has an Enhanced Service - more info.