Park Vista Care Home

15 Park Crescent, Peterborough PE1 4DX
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9.8 66 Reviews
  • Park Vista Care Home, Peterborough
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joanna Witkowska (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (59)
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Park Vista Care Home Reviews (66)

9.8

Park Vista Care Home has a Review Score of 9.8 (9.800) out of 10, based on 16 reviews in the last 2 years.
Over all time Park Vista Care Home has 66 reviews.

Overall Experience
  • 53
  • 13
  • 0
  • 0
  • 0
Date Published
  • 66
  • 2
  • 10
  • 16
  • 50
Reviewer Connection to Park Vista Care Home
  • 22
  • 22
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 66, showing 21-40
Review from Paul H (Son of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arrival, my mother has received exemplary care. The care staff greet you by name on every visit and let you know without asking how she is. We have been invited to lunch and made to feel part of the family. The rooms are clean and kept tidy and you feel that you and your family resident really
matter.
Reply from Andrew Joyce, Care Home Manager at Park Vista Care Home

Thank you for your kind review. We are all delighted your mother has settled in well and is enjoying her time at Park Vista.

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Review from Graham H (Son of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been living at Park Vista for the past six weeks after a prolonged stay on acute wards in hospital. He underwent 3 major operations and, at the age of 93, was suffering from pain, poor mobility, weight loss, pressure sores and had an indwelling catheter.
The care, professional skills
and total dedication of the amazing staff at Park Vista has, literally, transformed his life. Within this short period of time, he has returned to his old self and is both happy and content again. He no longer has a catheter, his pressure sores have completely healed, he has gained weight and is now eating and drinking normally again. He mobilises freely around his new spacious, light and homely environment in his wheelchair (he was previously confined to a chair or bed 24/7) and enjoys the company of residents and staff, participating in the many activities available in the home. Both myself and my family have no hesitation whatsoever in recommending this fantastic care home to others.
Reply from Andrew Joyce, Care Home Manager at Park Vista Care Home

Thank you for the lovely review. I will pass on your comments to the team.


We are dedicated to providing a high standard of care to all our residents. I and all the team are delighted your father has benefited from this.

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Review from J G (Daughter of Resident) published on 12 December 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
During my mother's stay, she fell (this was one of the issues at home, so a fall is sadly not unusual). The staff were amazing. I was called within the hour to let me know. They explained that they had found her on the floor having fallen getting up from the toilet (happens at home too when she thinks
she can manage on her own). The nurse stayed with her until the ambulance arrived to check her and determined it was best for her to stay at the home rather than go to A&E. I was kept updated through the whole event and as it was so late at night I was not able to leave my child, but I felt very comforted knowing what was going on. The person with her was caring and kept her warm with blankets etc. Due to some of her issues, they felt it was best to get the medics to check - for which I was grateful. I went to see her the next morning first thing and she was up, eating breakfast and all happy and told me all about her eventful evening shopping (?). Staff are caring and professional!.
Reply from Andrew Joyce, Care Home Manager at Park Vista Care Home

Thank you for your lovely review. I will pass on to the team your kind words.

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Review from Sheila J (Sister of Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On my visit I found the staff very friendly and helpful. I sat in the lounge with my sister and found it comfortable and airy.


I cannot pass comment on questions that I have not experienced.

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Review from Chris H (Son of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the day dad moved in he was well looked after in a safe environment. Right up until he passed away he was treated with dignity. The staff were very respectful of all dad's family, especially in the last few days.
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Review from Peter T (Son of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Park Vista for respite about April 2017, and then didn't want to leave because the nursing care at Park Vista was very personal towards meeting mum's needs and she loves it so much. Being at Park Vista has made her very happy. Thanks to all ay Park Vista.
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Review from Ron W (Husband of Resident) published on 11 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I read their latest CQC report I thought I had the wrong one; I didn't recognise it as Park Vista. Then I realised CQC's primary concern seems to be paperwork; my primary concerns were for general cleanliness, quality of the food and especially the level of care and consideration shown to the residents.


I

visited my wife at least 5 afternoons a week for over 3 years, so was able to form an accurate and practical opinion of how the home operates; had I any concerns I would have moved her elsewhere long ago. All aspects of her care, up to and including end-of-life care, were excellent.


Maybe you could find smarter homes, but you would be hard-pressed to find one with greater emphasis on residents' care and wellbeing.

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Review from R E (Son of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park Vista is a very nice, happy and friendly place. Manager and staff are very helpful and there is a real homely feel to the place! Thank you All!
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Review from S D (Partner of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has done really well while he has been at Park Vista. Be now look forward to going out once a week. 'Everything at Park Vista is perfect.'
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Review from Sheila R (Niece of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Uncle is very delighted with all the care and staff at Park Vista.
Plenty of food and drink.
Staff and Manager keep us very well informed and involved in his entire treatment in a knowledgeable and professional way.
A welcoming helpful and homely home!
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Review from Bev D (Daughter of Resident) published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom was discharged from Peterborough Hospital on 29/1/18. Park Vista has been amazing in the care of my mom. Unfortunately, the hospital discharged my mom with the start of a chest infection and she deteriorated and Park Vista picked this up immediately and mom was re-admitted to the hospital. Luckily
due to Park Vista's care mom will be back with them again to enjoy their one to one care and delicious varied meals and entertainment, mom will be safe and cared for at Park Vista.
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Review from D B (Wife of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park Vista. "My husbands happy holiday home". My husband enjoys coming to Park Vista. He see's it as his holiday. He's always well cared for and looks forward to his respite at Park Vista very much.
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Review from G J (Son of Resident) published on 12 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round service. Food quality excellent. Personal Care excellent. Communications excellent. Faultless service with peace of mind.
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Review from Paul J (Grandson of Resident) published on 22 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Grandmother came into Park Vista and had just about given up, but the team at Park Vista have done wonders with her. She is now back to her old self, and we as a family are extremely grateful. A great home with a great team.
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Review from Michelle G (Granddaughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We send our sincere thanks to all staff and management. We really appreciate all you did for us. It was a difficult time for us as a family! All staff were helpful and kind and you couldn't have been more supportive to me and my dad during my nanny's admission. You're great!
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Review from A J (Son of Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely helpful staff. Good attention to my mother's needs. Very knowledgeable. Regarding all procedures ascertaining my mother's needs.
Good liaison with medical requests and drugs administration regarding mother health issues.
Most importantly my mother is happy with excellent food and care she
is in receipt of.
I am convinced that this care has prolonged her life in her mature years (93!!).
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Review from M B (Son of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was impossible to look after my mother's needs at home and I am so pleased we discovered Park Vista Care Home. The management, nursing care and admin staff work so well together enabling them to deliver first class care to my mother. The rooms are bright and welcoming - always clean and well-cared
for.


My mother's personal care could not be bettered - she is always showered with regular visits from the hairdresser/pedicure treatments.


My mother is always treated with dignity and patience. The home cooked food is excellent (I have eaten in the restaurant often). There is also a comprehensive programme of activities - also excellent links with outside agencies. The home is always welcoming, friendly and caring.

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Review from Christine K (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had a very happy and had a great break over Christmas as she was in on respite. Lots to eat and drink. Excellent menu, the care is great. Fun and busy atmosphere will come again ASAP.
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Review from Alan R (Son of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and sensitive environment. Very attentive "domestic" and nursing staff in a busy environment. Very visible, strong and able leadership and management presence both for residents and family visitors. All concerns and any issues promptly attended with excellent results.
All round excellent
well led care home.
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Review from S R (Daughter-in-law of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Father-in-law was taken into Park Vista Care Home very quickly and has settled very quickly and likes the home very much. The staff are all brilliant for speedy caring response and management and finance 100%.
Thank you all so much.
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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Park Vista Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Park Vista Care Home is calculated as follows: ( (155 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 190 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park Vista Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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