Park Vista Care Home

15 Park Crescent, Peterborough PE1 4DX
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9.8 66 Reviews
  • Park Vista Care Home, Peterborough
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joanna Witkowska (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (59)
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Park Vista Care Home Reviews (66)

9.8

Park Vista Care Home has a Review Score of 9.8 (9.800) out of 10, based on 16 reviews in the last 2 years.
Over all time Park Vista Care Home has 66 reviews.

Overall Experience
  • 53
  • 13
  • 0
  • 0
  • 0
Date Published
  • 66
  • 2
  • 10
  • 16
  • 50
Reviewer Connection to Park Vista Care Home
  • 22
  • 22
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 66, showing 41-60
Review from K D (Daughter of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant home.
Staff really friendly.
Very welcoming to events, firework spectacular, dancing and singing. Very colourful and entertaining.
Dad settled in very well.
The staff couldn't do more to help him.
The general manager is very compassionate and supportive.
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Review from M D B (Son of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Staff are all very friendly and knowledgeable, cheerful and warm.


Food is good and there are plenty of beverages throughout the day.


Visible management, approachable. The manager is always available at short notice.

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Review from A L (Husband of Resident) published on 3 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is marvellous. "The manageress is an Angel".
My wife gets the best possible treatment and so do I.
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Review from D F (Son of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both myself and my mother are very happy with the care being provided for my father by all staff at Park Vista. All staff are well vetted and deliver their roles excellently.
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Review from Ted J (Son of Resident) published on 8 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the manager down the line to all carers, cleaners and nurses, we have been very grateful for the wonderful care of our mum.We are eternally in your debt. Thank you.
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Review from Julie D (Great-Niece of Resident) published on 24 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you to all the staff at Park Vista for all the care they gave my uncle whilst he was a resident - it was a pleasure to know that in the last 11 months of his life he was being looked after with the care and help he needed and required.
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Review from A B (Daughter of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Astonished and amazed at the excellent nursing care and how quickly my mum has improved as a direct result. I am really happy!
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Review from K S (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had to go into Park Vista suddenly but she has been made so very welcome.
The staff have been wonderful and so very kind. The food is excellent.
For the situation we found ourselves in, it has been "a perfect solution".
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Review from L A (Daughter of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park Vista care home is a fantastic place, wonderful staff and the care is second to none.
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Review from Ivan and Michelle M (Son of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Father was taken into Park Vista via safeguard. We found the manager and her staff to be extremely helpful and informative. His condition and attitude improved within a few days of being there.
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Review from M C (Daughter of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Didn't want my mum to come into a care home, however, Park Vista is meeting all of her requirements and as a family, we accept and believe this is the best possible place! As she was admitted with a fractured skill, the manager and the nurses have given her excellent nursing care which we couldn't have
done at home.
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Review from S H (Daughter of Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been taken into Park Vista Care Home. The staff have been very welcoming to myself and my mum, it's like a 'home from home environment'. The manager is very professional, there are many options food wise and my mum is very well looked after.
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Review from Brian W (Friend of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting the Park Vista it seems a very welcoming home. There is a nice feel about it and there is always a clean fresh aroma with good welcoming staff who seem to be very caring and friendly. All seems to be well run with general managers being a lovely person. Meals seem to be presented very
well and look good.
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Review from H J (Brother-in-law of Resident) published on 17 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park Vista is a well organised well-managed home. My brother in law is very happy at Park Vista. We are very pleased with the way he is being looked after. All the staff are very pleasant and treat him with respect and dignity. Thank you to the manageress and the team.
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Review from T W (Son-in-law of Resident) published on 30 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff show exceptional care towards the residents and have their best interest at the core of all they do, we had problems with social services and the manager and staff at Park Vista were brilliant very helpful and supportive, mum and dad look so much better now they are settled in thanks to all
the staff and manager at Park Vista.
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Review from K W (Daughter of Resident) published on 30 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are friendly, helpful, very caring and do their utmost to make sure not only the residents but the family are kept informed of how they are doing and if any changes need to be made. Nothing is too much trouble for them. They keep their focus on their residents best interests.
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Review from O B (Son of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for Park Vista and the team who are looking after my Mum. Our family endured a traumatic three months as my Mum's Alzheimer's worsened rapidly. It was a huge relief when she was accepted at Park Vista. Mum is so well cared for by a regular team of nurses and carers who are
invariably friendly and helpful. Her room is always clean; she always looks good with her freshly shampooed hair; there are always refreshments by her bedside. Her many medical needs are so well catered for and staff often come in to chat with her and help her relax. My Mum can enjoy the excellent food in the dining area or in her room. Every time I pop in to see Mum I am so thankful that she is so well cared for and in such a friendly, caring and homely atmosphere. Thank you, Park Vista!
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Review from S C (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find all the staff at Park Vista very caring and friendly. Nothing is too much trouble. Mum is very happy and settled in well. Her husband has since joined her. It is very nice to see them back together. They will soon have been married for 40 years. The manager has helped the family fight to keep
them at Park Vista. Moving them into a double room, this has made us very happy. I can only see good things for the future. This has taken a lot of worry off me. Many thanks to them all.
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Review from Tom B (Husband of Resident) published on 10 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A caring and safe environment; friendly, approachable and well-informed staff; a warm and welcoming atmosphere; this is Park Vista and I am both relieved and grateful to entrust my wife's care into such safe hands.
The owners believe that all staff and residents should feel part of a family and this
is evident from the moment you enter this spacious and comfortable home. There is always a warm welcome at reception with time for a friendly chat.
This sense of family continues with my wife's medical and personal needs where approachable care staff always keep me fully informed. A sense of belonging and community continues through the excellent and imaginative activities programme.
Refreshments are available throughout the day with care staff always on hand.
My wife can eat in her room or the well appointed restaurant - I often book in and eat with her at no extra charge!
What shines through is the warmth and openess of staff and that my wife and I feel part of a caring family.
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Review from Mark P (Son of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into Park Vista as an emergency respite following dad being admitted (999) to hospital. Seen immediately by the manageress who is very comforting and compassionate towards me at a very difficult time, as the only son looking after both mum & dad.
Thank you very much for all you have done for
me and my family you are very special.
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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Park Vista Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Park Vista Care Home is calculated as follows: ( (155 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 190 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park Vista Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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