Langdale Heights Care Home

352 Burton Road, Derby DE23 6AF
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9.8 63 Reviews
  • Langdale Heights Care Home, Derby
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Care Provided by Langdale Heights Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Elena Martin (Operations Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (6)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Exclude protected meal time.

Parking

  • On-site parking is available.

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Langdale Heights Care Home Reviews (63)

9.8

Langdale Heights Care Home has a Review Score of 9.8 (9.767) out of 10, based on 17 reviews in the last 2 years.
Over all time Langdale Heights Care Home has 63 reviews.

Overall Experience
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  • 14
  • 3
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  • 0
Date Published
  • 63
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  • 17
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Reviewer Connection to Langdale Heights Care Home
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  • 6
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  • 4
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Total of 63, showing 1-20
Review from Harvey M (Brother of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager is a wonderful professional, who with his exceptional dedicated team looks after my brother in such a caring way. I cannot praise them enough for what they do for us on a daily basis. Thankyou.
Reply from Langdale Media, Social Media Marketing Team at Langdale Heights Care Home
Thank you so much for your heartfelt review-it truly means the world to us. We're deeply touched by your kind words about our manager and the team. Providing compassionate, person-centered care is at…read more
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Review from Sarah R (Daughter of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with my dad's care. Staff always very welcoming and friendly when visiting and always is a quiet/relaxing atmosphere. Dad's health and well-being is managed well. Nice to see the aromatherapy and sensory therapy being used. Always updated on any changes with his care plan and encouraged
to give my views on his care.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you so much for taking the time to share your experience at Langdale Heights. We are truly grateful for your heartfelt review and happy that your dad receives excellent care from our dedicated…read more
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Review from M T (Daughter of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are kind and respectful, they treat residents with dignity. My mum has settled in well and feels content. I am confident that she is well looked after and safe.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for sharing your experience at Eden Holme. Your kind words truly touched us. We take great pride in fostering an environment where all residents feel valued, respected, and at home. Creating…read more
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Review from J S (Partner of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall a lovely place, my partner has been a resident since 2018 they do all they can do for him. They let me know everything that is going on with him they take very good care of him. I'm happy he is being looked after by caring staff.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for taking the time to share your positive experience at Langdale Heights. We are glad to hear that your partner has been well cared for. Our dedicated team of caring professionals strives…read more
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Review from Rhianne P (Granddaughter of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I honestly cannot praise Langdale Heights enough. It’s such a warm lovely safe environment. When visiting my grannie recently she told me she feels safe and happy and that the staff are all kind. They truly know my grannie really well.
One member of staff in particular is such a lovely carer and my
grannie's eyes light up when he speaks to her. Another member of staff is so attentive to my grannie and our family, she really makes our visits special. Another member of staff is also amazing making sure everything is in place for my grannie.
The events and activities that take place are regular and engaging, when I come to see my grannie I regularly see her enjoying the activities that are on.
After struggling to find a place that could meet my grannie's needs that we felt was a loving homely environment, my family are so overjoyed with finding Langdale Heights and know that she is loved and cared for when we are not there.
We are forever grateful for the love care and attentiveness provided to my grannie by the whole team.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for your wonderful review of Langdale Heights. We appreciate your kind words and your trust in us to care for your grannie. Langdale Heights is committed to providing all our residents with…read more
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Review from Darren B (Friend of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly and happy to help.
Place is clean and residents look well cared for and nicely decorated for Christmas.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for your review of Langdale Heights. We are grateful for your feedback and appreciate your positive comments about our friendly and caring teams. Our staff members are dedicated…read more
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Review from Gillian B (Sister of Resident) published on 9 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the last year my brother has lived at Langdale, I have, at last, peace of mind that he is cared for in the highest standard.
He has complex needs but the staff cope and he is much improved and happy.
Thank you to everyone.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for taking the time to share your positive experience with us. We are truly grateful for your kind words about our caring teams at Langdale Heights. Our dedicated and skilled team members…read more
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Review from Peter S (Son of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother started her residency, she has been content, comfortable and well looked after in your home. We are happy with the communication we receive from the staff, via email or in person, when we visit and are always made welcome when we make a visit too.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you so much for taking the time to share your kind words about Langdale Heights. We are happy to hear that your mother has been content, comfortable, and well looked after. Effective…read more
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Review from Rachel T (Niece of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to see my uncle - very satisfied with the service here.
Very nice place, and staff very friendly.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for sharing your review of Langdale Heights. Our staff takes great pride in creating a friendly and welcoming environment for all visitors, and we are delighted that you found the staff to…read more
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Review from Emma W (Daughter of Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly atmosphere, lovely staff, happy that Mum is well looked after.
Thank you!
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you so much for taking the time to share your feedback about Langdale Heights. At Langdale Heights, we strive to create a warm and welcoming environment for our residents and their families. It…read more
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Review from Georgie W (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to the home in June (approx) and has been cared for amazingly since. The staff are all so kind, welcoming and helpful and we wouldn't want Mum anywhere else.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for sharing your lovely review of Langdale Heights. We are grateful for your kind words and for entrusting your mum's care to us. At Langdale Heights, we strive to provide an exceptional…read more
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Review from J S (Niece of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really pleased with the care that my uncle received. He has improved so much since moving to Langdale Heights, and I know he is happy. He has put on weight and enjoys the activities then tells me that the meals are very good and loves the food!
The staff are excellent, always very happy to help,
are very caring, they always greet us on our visits with smiles and updates on how my uncle has been. It has been such a relief to know that is is being well cared for, he likes being at Langdale and this gives me peace of mind that he's in safe hands.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for taking the time to leave us this thoughtful review. We are happy to hear about the exceptional care your uncle has received at Langdale Heights. His remarkable progress and happiness…read more
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Review from Steve H (Brother of Resident) published on 27 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All is good, staff are caring. Clean and does not smell like a care home, so a lot of background work is being done. So well done and doing to all staff. We are so sad you have done away with the Budgies. If most of the residents didn't look or care. We did! As a few others. One of those little things
in life, not there anyone. Goldfish next?
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for taking the time to provide feedback on your experience at Langdale Heights. We are delighted to hear that you have had a positive experience with our caring staff and noticed our care…read more
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Review from Sally T (Daughter-in-law of Resident) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law seems very settled and happy at Langdale. She is looked after very well. The home is very clean and tidy, and the staff are patient and caring. The home is nice, warm and cosy, with different areas to sit.
The staff ask if the care provided is good, listen to your input and make changes.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for taking the time to share your positive experience and kind words about Langdale Heights. We are happy that your mother-in-law is settled and content in our care. Our team at Langdale…read more
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Review from P M (Brother of Resident) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a very pleasant experience visiting my sister. Plenty of helpful courteous staff providing excellent standard of care.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you so much for taking the time to share your experience at Langdale Heights. We greatly appreciate your feedback and are delighted that your visits to your sister have been consistently…read more
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Review from Maureen B (Friend of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely clean environment. Fantastic staff who are very caring. Residents all lovely and clean. My mother is 103 years old Monday 11th. If ever she needs to go into a care home this home will be the top of the list.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you so much for your lovely review of Langdale Heights! We truly appreciate your kind words about our clean environment and fantastic staff. It brings us joy to know that our residents are…read more
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Review from Andrea B (Sister of Resident) published on 6 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Compared to the last home my brother was in, this home does not smell! It is clean. The staff are friendly and we are always offered a drink.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for your positive feedback on Langdale Heights! We're delighted to hear that you've noticed our home's cleanliness and our staff's warm personalities. We strive to provide a pleasant…read more
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Review from Edwin T (Son of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very polite, they give a feeling that they care about the residents.
There always seems to be enough staff to look after the needs of the residents. First impressions is that they made my family feel at ease with the care of my mother.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for your lovely review about Langdale Heights. We are thrilled to hear that your initial impressions have been positive and that your family feels reassured by our care for your mother. We…read more
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Review from John D (Son of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff are all very good and very informative and pleasant at all times. Nothing seems too much trouble.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you so much for the delightful review. At Langdale Heights, we are always happy to receive such good feedback and are committed to maintaining this standard of service. Our management and staff…read more
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Review from C M (Son of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Langdale Heights Care Home for a couple of years now. As a family, we are really happy with the high level of care and support that he receives. A really good staff team who are genuinely committed to their valuable work.
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home
Thank you for taking the time to share your review about Langdale Heights. We sincerely appreciate your kind words recognising our staff's hard work and dedication. Your positive feedback motivates…read more
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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Langdale Heights Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.767 for Langdale Heights Care Home is calculated as follows: ( (163 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 202 Ratings = 4.767
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Langdale Heights Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (30)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Langdale Heights Care Home

What types of Care is Langdale Heights Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Langdale Heights Care Home have?

There are 19 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Langdale Heights Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Langdale Heights Care Home to the centre of Derby?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Langdale Heights Care Home to verify any information. View our terms and conditions. Langdale Heights Care Home has an Basic Service - more info.