Search...

Hemsworth Park Care Home

Wakefield Road, Kinsley, Pontefract, West Yorkshire WF9 5EA
Jobs
Hemsworth Park Care Home, Pontefract

Care Provided by Hemsworth Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,069N/A
Residential Dementia CareFrom £1,069N/A

Contact Hemsworth Park Care Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Fiona Tate (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (93)
Are you the Owner/Manager of Hemsworth Park Care Home?View your Advertising Options

Hemsworth Park Care Home Reviews (68)

Submit a Review
6.9

Hemsworth Park Care Home has a Review Score of 6.9 (6.903) out of 10, based on 5 reviews in the last 2 years. Over all time Hemsworth Park Care Home has 68 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hemsworth Park Care Home
Loading...
Showing 68 reviews matching selected criteria
Review from Angela S (Sister of Resident) published on 24 July 2018 Submitted via Website
Overall Experience

I made many complaints about the care my sister received she was unwashed room dirty items from her room missing, had several meetings and got nowhere even when showed care plan filled in two hours early saying she had been turned when no one had. I received a call from administrator to say that they were now shutting down the nursing unit as the home couldn't provide the care the residents deserved. I'm totally relieved the home received an unannounced visit and they found residents unwashed and uncared for. A national newspaper rated it the third worst care home in the UK, please don't send your loved ones there. I have now found a new home for my sister and can finally relax knowing she will be well cared for, she won't be left in bed all day half dressed in just a top and unwashed. I just wish someone would have listened to me sooner.

Reply from Ronnie Cavanagh, Marketing at Hemsworth Park Care Home

Thank you for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised. We have been carrying out a comprehensive programme of improvements driven by our new Clinical Home Manager, supported by a Resident Experience Support Manager. This programme...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maria H (Daughter of Resident) published on 11 April 2018 Submitted via Website
Overall Experience

My mam was in the care home 6 months until she died in February, my mam had Alzheimer's and was in the late stage when she went in, she was taken in to hospital in December with sepsis but she was also severely dehydrated, when she went back to the home in January she could no longer weight bare and was in a lot of pain, I was told because of this it would be best she didn't get out of bed. Having to sit at the side of her an tell her she had to use the bed as a toilet was soul destroying she was embarrassed and would say "that's dirty". Because she had Alzheimer's she had lost her dignity and the only bit she had left was taken away from her I believe solely because of the lack of carers. I don't blame the carers their care was excellent but you need to get more as it has been said in a previous review you are losing some of your best carers to other home's because they are of the opinion that because you are understaffed they can't give the care they want to give, I find this really sad.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon O (Son of Resident) published on 14 March 2018 Submitted via Website
Overall Experience

All staff were absolutely fantastic. Mum was resident for "end of life" care. She was very ill when she went into the home but actually picked up due to the friends she made who were her carers.

My wife said "Not only did they care for your mum, they actually cared about her"

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, Simon, for your lovely feedback about your experience of Hemsworth Park Care Home. We really appreciate your kind words about our team here and are happy to hear that you were so pleased with the quality of our care. Thank you once again. Take care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Malcolm I (Son of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience
My mum has only been in this care home for one month but so far we are very pleased with the care she is receiving.

Can't comment on meals as we have never seen any being served.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, Malcolm, for your comments about your recent experience at Hemsworth Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nigel P (Brother of Resident) published on 26 January 2018 Submitted via Postal Card
Overall Experience

I know that my brother is well cared for and all of the staff are very pleasant and polite.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, Nigel, for sharing your experience of Hemsworth Park Care Home. We always appreciate feedback and are pleased to hear your experience has been so positive. We look forward to seeing you again soon. Take care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vanessa H (Daughter of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience

My father came into the home. The care and support he has received has been very good. The cleanliness of the home and my father's room is excellent. The staff have treated my father with dignity, which to me has been very important. Staff have been understanding and supportive after making the decision that my father needed to be cared for in the home. The meals that my father has been offered is good and he is enjoying the meals that he has had.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, Vanessa, for your comments about your recent experience at Hemsworth Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian T (Son of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience

It's very good.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, Brian, for sharing your experience of Hemsworth Park Care Home. We are pleased to hear it has been so positive. We look forward to seeing you again soon. Have a wonderful day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol T (Daughter-in-law of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience

Very good service.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, Carol, for sharing your recent experience of Hemsworth Park Care Home. We are pleased to hear is was so positive! We appreciate you taking the time to let us know how we are doing and look forward to your next visit. Take care!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A T (Son of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience

Very good.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you for sharing your recent experience of Hemsworth Park Care Home. We are happy to hear it was so positive. We always appreciate people letting us know how we are doing. Thank you once again. We look forward to seeing you again. Take care!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen J B (Daughter of Resident) published on 18 January 2018 Submitted via Postal Card
Overall Experience

I am very happy with my mother's care, she is well cared for. The staff are all lovely and I know that they really do care for her. She is well presented, clean and well fed! If there is a problem of any kind I am informed (telephone or when I visit).

My only concern, and it is a very small one, is the rooms could be updated and more modern, but other than that, all is fine.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, Helen, for your wonderful feedback following your recent visit at Hemsworth Park Care Home. We really appreciate you letting us know how we are doing and are pleased to hear that your experience has been so positive. Please reach out to us upon your next visit to discuss your concerns,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L H (Granddaughter of Resident) published on 1 December 2017 Submitted via Postal Card
Overall Experience

In general, the care provided to our relative is good. The only issues we have had are the attitude of some of the older members of staff. They show lack of compassion and come across as impatient. The younger members of staff seem to have more time and explain what they are doing try to put our relative at ease.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you for sharing your recent experience with Hemsworth Park Care Home. We appreciate you taking the time to let us know how we are doing and are pleased to hear that you have been happy with the care provided to your relative. We take all comments onboard and always look to improve the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from Valerie J (Daughter of Resident) published on 16 October 2017 Submitted via Postal Card
Overall Experience

A very welcoming friendly home. All staff are wonderful and genuinely kind and concerned for their service users. My Mum has had the best care that could be possible. Everyone is well trained. They are very down to earth and full of good humour. Sympathetic at the right moments. A joy to visit.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, Valerie, for your comments about your recent experience at Hemsworth Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Friend of Resident) published on 4 October 2017 Submitted via Postal Card
Overall Experience

Everyone is pleasant and helpful. I've been coming since May time and don't have any complaints.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you for taking the time to share your recent experience at Hemsworth Park Care Home. We really appreciate you letting us know how we did. We hope to see you again soon. Take care!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K C (Son-in-law of Resident) published on 25 September 2017 Submitted via Postal Card
Overall Experience

The staff are very attentive to the needs and requirements of individuals.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Hemsworth Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Val C (Daughter of Resident) published on 25 September 2017 Submitted via Postal Card
Overall Experience

My mum has always been treated with the utmost respect and has had exemplary care, particularly since returning to Hemsworth Park following her stay in hospital with a broken hip.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, Val, for your comments about your recent experience at Hemsworth Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Son of Resident) published on 18 September 2017 Submitted via Postal Card
Overall Experience
We are generally happy with the care my mother receives at Hemsworth. The staff appear to care about the resident's welfare and are friendly to visitors.

The provision of stimulation for dementia sufferers appears to be difficult.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you for your comments about your recent experience at Hemsworth Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Daughter-in-law of Resident) published on 18 September 2017 Submitted via Postal Card
Overall Experience
My husband and I have been happy with the care given to my mother in law. She well cared for, clean and looked after physically.

The staff at the home are friendly and welcoming but I feel they could interact more with the residents. Some activities are provided by an activities coordinator but on a general basis, I feel that a member of staff should always sit with the residents in case any fell or just to provide conversation.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you for sharing your recent experience at Hemsworth Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sylvia P (Friend of Resident) published on 11 September 2017 Submitted via Website
Overall Experience

My friend has been in the nursing home since February and has been very comfortable and feels extremely safe in the environment. He is treated with dignity and respect at all times.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hemsworth Park Care Home

Thank you, Sylvia, for your comments about your recent experience at Hemsworth Park Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Pamela T (Resident / Service User) published on 16 August 2017 Submitted via Postal Card
Overall Experience

The staff are very friendly and helpful. Very pleasant.

Reply from Carl Duncker, Marketing Manager at Hemsworth Park Care Home

Thank you Pamela. We appreciate your positive feedback and will pass this on to the care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J A (Friend of Resident) published on 16 August 2017 Submitted via Postal Card
Overall Experience
I know the staff have a lot of paperwork, but I really think there should be someone around to deal with everything that happens.
Don't think there is enough supervision/staff presence in the lounge. We saw a man fall. (I have seen bullying).
I bring magazines and take the old ones home.

Residents say there are not enough activities/interaction. I have brought crossword books. No one helps to complete them.

Reply from Carl Duncker, Marketing Manager at Hemsworth Park Care Home

Thank you for your comments, we welcome your views, which will help us to improve our care services. We would welcome the opportunity to discuss your comments in more detail with you. Would you be able to contact our feedback team directly on fourseasons@fshc.co.uk and we will ensure your comments are acted on accordingly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Hemsworth Park Care Home.

Upcoming Events

There are no upcoming events for Hemsworth Park Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Hemsworth Park Care Home.

Accreditations

There are no accreditations posted yet for Hemsworth Park Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hemsworth Park Care Home to verify any information. View our terms and conditions. Hemsworth Park Care Home has a Basic Service -more info.