Hemsworth Park Care Home

Wakefield Road, Kinsley, Pontefract WF9 5EA
Review Us
7.3 66 Reviews
  • Hemsworth Park Care Home, Pontefract
Show Hemsworth Park Care Home on the Map

Care Provided by Hemsworth Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Fiona Tate (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (93)
Are you the Owner/Manager of Hemsworth Park Care Home? View your Advertising Options

Hemsworth Park Care Home Reviews (66)

7.3

Hemsworth Park Care Home has a Review Score of 7.3 (7.281) out of 10, based on 4 reviews in the last 2 years.
Over all time Hemsworth Park Care Home has 66 reviews.

Overall Experience
  • 41
  • 19
  • 3
  • 0
  • 3
Date Published
  • 66
  • 2
  • 3
  • 4
  • 62
Reviewer Connection to Hemsworth Park Care Home
  • 18
  • 8
  • 8
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 66, showing 61-66
Review from Paul T (Brother of Resident) published on 5 January 2017 Submitted via Website • Report
Overall Experience 1.0 out of 5
Horrible from day 1 of my sisters stay. Not helpful staff underfed, and left to her own devices. Pet name was given and used. Always strong odour of urine and patio now has private homes overlooking it so not private at all. Residents just left on the bed no activities ever done with my sister who is
very abled. Complained before to staff and just got looked at and talked about. Horrendous food, my two year old eats more. Sisters room freezing as radiator turned down very low not just now, every visit
Reply from Radek Loucka, Marketing Assistant at Hemsworth Park Care Home

Thank you for your time to review our care home. We highly appreciate any feedback on the service provided.
We are sorry to hear that your experience has not been a better one and we have raised your issues with the home manager.
We understand that they are aware of your concerns and they will be responding in due course.


Kind regards


Radek Loucka
marketing assistant

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R P (Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Seconded from Pinderfields Hospital for approximately 5 weeks. As a short time resident I have been well treated. Amenities in the home are good and staff do their best with very tight schedules to keep.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian T (Resident) published on 23 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am living here and feel I get all the support I need.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nikkie A (Daughter-in-law of Resident) published on 23 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional staff always friendly, clean and smell free.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Raymond W (Resident) published on 23 February 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are alright with everybody every day and night. The food is not too bad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan K (Resident) published on 23 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice place, except when there is no salt on the table, or I ask for cheese and pickle sandwiches and only get cheese. Most of the staff are lovely and helpful, except those that don't knock on your door they just walk in! I feel the staff should be paid more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.3 (7.281)

Overview of Review Score

The Review Score of 7.3 (7.281) out of 10 for Hemsworth Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.870 for Hemsworth Park Care Home is calculated as follows: ( (26 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 46 Ratings = 3.87
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.411 Points relating to the number of positive Reviews for Hemsworth Park Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6. 3 Positive Reviews ÷ 18.6 = 0.161
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hemsworth Park Care Home to verify any information. View our terms and conditions. Hemsworth Park Care Home has an Basic Service - more info.