Care Provided by Charlton Grange Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Please Note: The fees listed are starting rates and may vary based on a comprehensive assessment of the resident’s specific care needs and preferences. Our team is committed to providing a detailed and transparent breakdown of costs to help families understand the full value of the care provided.
Contact Charlton Grange Nursing Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Golden Manor Healthcare (Ealing) Ltd
- Private Owned
Person in charge
- Babalwa Nogwaza (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
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Charlton Grange Nursing Home Reviews (56)
9.4
Charlton Grange Nursing Home has a Review Score of 9.4 (9.447) out of 10, based on 11 reviews in the last 2 years.
Over all time Charlton Grange Nursing Home has 56 reviews.
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Overall Experience
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Review from Paul (Son of Resident) published on 25 March 2021 Submitted via Website•
Overall Experience
Can't fault the Charlton Grange Nursing Home at all. The staff are very helpful and considerate during this stressful and difficult time, with the pandemic and the change from his own home and then hospital to the home.
My father is the type of person who never wanted to go into a nursing home, but after a number of falls, had no option. He was spending his days alone just watching TV without even noticing what was on.
He was placed in the home straight from the hospital and the staff were brilliant. They helped my dad settle in and gave him time and attention that he required to make him feel at home. He now interacts with other residents and staff members. He plays scrabble, bakes and paints.
The staff have been extremely accommodating and helpful with his requirements and they have hung his pictures on the wall.
My father is the type of person who never wanted to go into a nursing home, but after a number of falls, had no option. He was spending his days alone just watching TV without even noticing what was on.
He was placed in the home straight from the hospital and the staff were brilliant. They helped my dad settle in and gave him time and attention that he required to make him feel at home. He now interacts with other residents and staff members. He plays scrabble, bakes and paints.
The staff have been extremely accommodating and helpful with his requirements and they have hung his pictures on the wall.
They have allowed his furniture and this all helps with him settling in. The rooms are of a good proportion and well decorated and look very homely with own furniture and a large wetroom.
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Review from Amanda (Daughter of Resident) published on 17 November 2020 Submitted via Postal Card•
Overall Experience
My dad arrived here in June 2020, he has settled in well. The staff are all very kind and treat him very well. He tells me the food is excellent and he really enjoys the deserts as they are all homemade.
The activities keep his mind fresh and he enjoys the interaction with the other residents. The management has been very helpful to us as a family at a time that’s been really difficult and challenging with all the COVID restrictions. The rooms are spacious and comfortable. My only negative comment would be the garden could be a little more brighter, more flowers and with more furniture for the visitors.
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Review from M C (Husband of Resident) published on 21 September 2020 Submitted via Postal Card•
Overall Experience
My wife was admitted to Charlton Grange Nursing Home. Her allotted room was well furnished with en-suite. The manager was very open and informative regarding staff who would be attending to my wife. I was very impressed by the nursing staff who were always on hand should I have any queries. Her room is cleaned regularly and care staff is always available. Contact with Charlton Grange by telephone is excellent and whenever possible phone contact is arranged so that I can speak to my wife.
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Review from Surinder B (Daughter-in-law of Resident) published on 21 September 2020 Submitted via Website•
Overall Experience
I placed my mother in law at Charlton Grange last year. The whole process initially was extremely daunting and heartbreaking. They came to see my mother in law in her house and conducted the assessment. From that moment on, I knew that she would be in good hands. The whole team from the carers to the management were faultless. The carers were able to adapt and ensure that my mother in law settled in very well. Her dementia was extremely well handled by the nurses and carers. Whenever I wished for something to be done, the management team was always on hand day or night to make it happen. My mother in law loved listening to her evening prayers at night:- this was put into action by the team, which meant my mother in law was able to sleep well. The manager was always reviewing medication and was constantly reviewed by the team and management, and I was constantly kept up to date with any changes. Her sensitive approach was extremely heartwarming.
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Review from Kevin P (Son of Resident) published on 19 August 2020 Submitted via Website•
Overall Experience
At the start of the pandemic, mum was really poorly, we thought it was end of life care stage. Hugely difficult at any time but doubly so with so many measures in place to manage the risk of Covid-19. The staff and care home were amazing, did everything possible to ensure Mum got the drugs and food she so badly needed. She turned a corner and for that, we will be forever grateful.
Mum seems settled, as much as is possible with mixed dementia, she is clean and cared for, she loves the staff, always hugging and kissing them which speaks for itself.
Mum seems settled, as much as is possible with mixed dementia, she is clean and cared for, she loves the staff, always hugging and kissing them which speaks for itself.
I would like to express my eternal gratitude for the love and care my mum receives and I wouldn’t hesitate to recommend the home.
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Review from M E (Daughter of Resident) published on 19 August 2020 Submitted via Postal Card•
Overall Experience
My mother was a resident from September 2019 she was unhappy with the move from another care home but staff were friendly, patient and caring they pointed out it would take time to settle. Her room was peaceful always clean. She had several visits to hospital each time welcomed back. She grew to care for the staff who looked after her with incredible care and deputised for us the critical end moments of her life during easter 2020 at the height of the Covid-19 epidemic. The staff were amazing and selfless thank you.
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Review from Tony H (Son of Resident) published on 21 July 2020 Submitted via Website•
Overall Experience
I am very happy with the care Mum is getting at Charlton Grange. The carers are very attentive and kind to her. I have been impressed with the procedures they put in place for the Coronavirus Pandemic, keeping Mum and the other residents safe. Charlton Grange has a friendly atmosphere and we felt very at home immediately.
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Review from Aisling C (Daughter of Resident) published on 20 July 2020 Submitted via Website•
Overall Experience
The staff are all extremely friendly and caring towards the patients. They do everything possible to ensure they are as settled and happy as possible by taking into account personal requirements and individual needs.
They have also been really conscientious and accommodating over the difficult last few months of Covid-19 restrictions.
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Review from Linda F (Daughter of Resident) published on 20 July 2020 Submitted via Website•
Overall Experience
Mum has been in Charlton Grange for about a year now and we’re very happy with the fantastic team of friendly carers and medical staff who look after her. The management team are always happy to listen and have promptly dealt with any concerns we’ve had so overall very satisfied.
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Review from S E (Son of Resident) published on 19 June 2018 Submitted via Postal Card•
Overall Experience
The home was understaffed and full of agency staff but the new management have made a lot of changes and confirmed there are only full-time staff.
The rooms are being decorated and there are a lot of changes being made.
It is a lovely nursing home with very caring staff.
I would thoroughly recommend it. They go the extra mile with all the residents.
The rooms are being decorated and there are a lot of changes being made.
It is a lovely nursing home with very caring staff.
I would thoroughly recommend it. They go the extra mile with all the residents.
We have no complaints at all.
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Review from Gaynor S (Daughter of Resident) published on 23 April 2018 Submitted via Website•
Overall Experience
My father was resident here from August 2017 - February 2018. I looked at a few homes for him and was most impressed with this one. My judgement proved right. The staff really care about the residents showing them genuine kindness.
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Review from S S (Daughter of Resident) published on 22 November 2017 Submitted via Postal Card•
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The level of care my mum receives from the care/support staff is exceptional and her safety is always at the forefront. I also feel that she is treated with dignity and respect at all times and I cannot recommend them highly enough. She is encouraged to come out of her room and participate in any activities that are going on. She also has her lunch in the dining area now as opposed to eating in her room.
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Review from David H (Husband of Resident) published on 3 November 2017 Submitted via Postal Card•
Overall Experience
I have always found the care home clean, well run and the staff look after the residents so well. I am so pleased that my wife has been given a room.
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Review from Julie O (Daughter of Resident) published on 18 May 2017 Submitted via Postal Card•
Overall Experience
We were greeted by very friendly staff who were helpful and showed us around. The home is clean, nicely decorated and organised. The bedrooms are light and airy with plenty of room. The lounges are big and used for activities. The home has a lovely garden.
They offer lots for the service users.
They offer lots for the service users.
We enjoyed the visit and look forward to coming again.
↩Reply from Alison Hunt-Siwy, Peripatetic Manager at Charlton Grange Nursing Home
Thank you for your review of our home, Charlton Grange.We strive to respond and provide good quality care and home experiences and always welcome feedback on how the home is achieving this.
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Review from Harold (Son of Resident) published on 6 May 2016 Submitted via Postal Card•
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My mum seems to be settling in at the moment although it's early days.
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Review from George B (Husband of Resident) published on 5 May 2016 Submitted via Postal Card•
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My family and I have been pleased with the professional way that we have received the care for my wife.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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