Care Home Owned by Runwood Homes Ltd in Bedfordshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Bedfordshire for Runwood Homes Ltd are showing below.
View the details of all 62 locations (with 5487 reviews) owned by Runwood Homes Ltd
Runwood Homes Ltd Locations in Bedfordshire (1)
Mulberry Court
9.6
121 reviews
105 Watermead Road, Luton LU3 2TF
"During this respite stay, my husband was treated with respect, the staff were patient and understanding of his needs, and he was very happy…" Read all 121 reviews
Location Type Care Home
Mulberry Court is a new care development from Runwood Homes that has been purposely-designed to provide high-quality dementia care. The home makes a significant contribution to care in the Luton area, with an eighty-three person capacity and the use… Read more about Mulberry Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 84 Rooms
- from £1,400 / week
Runwood Homes Ltd Reviews in Bedfordshire (121)
9.7
Runwood Homes Ltd has a Group Review Score of 9.7 (9.665) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.
Review of
Mulberry Court
from Yvette G (Wife of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
During this respite stay, my husband was treated with respect, the staff were patient and understanding of his needs, and he was very happy with his meals.
I found the atmosphere at Mulberry Court to be relaxed, calm and happy.
I found the atmosphere at Mulberry Court to be relaxed, calm and happy.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from Jacqui S (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
First Dad arrived whilst Mum recovered in hospital. Dad really liked it from day 1. He always mentions how nice the staff are. For me seeing him happy is so reassuring. I've found the home professional, helpful and all staff are willing to help always smiling and no question considered unimportant.
Now Mum has joined him and staff can't do enough to help her settle in and for them to be together. Five stars!!
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from Susan E (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Dad has been at the home since May 2025 and has settled in well. The home is welcoming, with some lovely friendly staff. It's very clean and tidy. It serves a good variety of meals which look good enough to eat!! Entertainment is laid on regularly. The home gives care and support to a good standard.
Reply from Hayley Griffiths, Deputy Manager at Mulberry Court
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Review of
Mulberry Court
from Terence M (Son of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been visiting my dad for a number of weeks at Mulberry Court and am happy that despite the obvious challenges of Alzheimers disease he is being well looked after.
The home and rooms are always clean and tidy and the management and carers are friendly, professional and happy to discuss how things
The home and rooms are always clean and tidy and the management and carers are friendly, professional and happy to discuss how things
are going. That I can visit dad at anytime without prior arrangement says it all for me.
He is generally clean, groomed, wearing clean clothes and his medical challenges are attended to promptly.
I've spoken to management and carers alike and it strikes me that these are people who simply love caring for others.
From my observations they look after some of the most vulnerable people with a quiet calm dignified respectful professionalism which I find extremely reassuring.
A big thank you to one and all at Mulberry Court.
He is generally clean, groomed, wearing clean clothes and his medical challenges are attended to promptly.
I've spoken to management and carers alike and it strikes me that these are people who simply love caring for others.
From my observations they look after some of the most vulnerable people with a quiet calm dignified respectful professionalism which I find extremely reassuring.
A big thank you to one and all at Mulberry Court.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from Dean C (Grandson of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've seen and been in a few care homes with other family members and I must say this is the cleanest and staff are very friendly and they have lots of activities and it feel so homely and I love the care my nan receives.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from D H (Son of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care home will take a lot to bed this care home. Very clean and tidy rooms all kept clean and Tidy. Management very very helpful, Care staff also Excellent. Settled mum very well, mum is very happy at this home food and mums hygiene is all very good and kept well. I am very happy with this
care home.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from P C (Partner of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My partner was in Mulberry Court for 3 months. He was very happy there and enjoyed the food and care for him. I cannot thank the manager and staff enough who have been so helpful and caring.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from P A (Friend of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Mulberry Court are always welcoming. Their smiley faces are a tonic to the residents + their visitors. Always a cheerful approach to the residence. When my friend was poorly she + myself were comforted in the knowledge a carer kept popping into her room during the night incase she needed
anything. In many areas the staff go above and beyond in my friends needs. Thank you
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from M M (Son of Resident) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mu is treated very well, all staff are attentive and caring, lovely place.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from Malcolm F (Son of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was in your wonderful home for 4 and a half years and celebrated her 100th birthday with you. She never complained and all the staff were wonderful.
She had a lovely room overlooking the gardens. The food was excellent and the care and attention from all members of staff was outstanding.
Thank
She had a lovely room overlooking the gardens. The food was excellent and the care and attention from all members of staff was outstanding.
Thank
you to the manager and the whole team for making Mum's final years so happy and comfortable.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from L B (Daughter-in-law of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers who are caring for my mother-in-law have demonstrated to be very kind, caring and presenting with empathy every day. In particular, one, for my mother-in-law's birthday, presented her with a cake, and knelt down on one knee to sing personally happy birthday!
The carers go out of their way
The carers go out of their way
to ensure the needs of my mother-in-law are heeded to. I have informed the care home manager of the carer and the professionalism and dignity that this particular carer demonstrates is recognised.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from Margaret F (Friend of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was away for 3 weeks and unable to visit my friend. On my return, I was greeted so warmly and genuinely by all the staff. My friend was happy to see me and told me how much he enjoyed his birthday and Christmas. He looked very well and was a delight to see everyone happy. The home looked fabulous
for Christmas, a massive amount of work to decorate for the residents. Thanks, everyone.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from Martin M (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very welcoming place, with caring staff that are friendly and reliable.
Our relation has been here since March 2024, she has dementia with all the trials and anxieties that it brings, we could not cope as a family and though having her in a care home would not be the first choice the people at Mulberry
Our relation has been here since March 2024, she has dementia with all the trials and anxieties that it brings, we could not cope as a family and though having her in a care home would not be the first choice the people at Mulberry
Court help us make it through each week. We know she is warm, looked after and cared for and that is the best we can hope for. As regular visitors we have come to know many of the staff and are grateful for all that they do, each day with a smile, thank you.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from R F (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you for the lovely Christmas party and wonderful singer today, we all had a lovely time, Mum and I were singing along. Great to see everyone together staff, residents and family enjoying themselves.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from Pearl H (Sister of Resident) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother was in Mulberry Court for respite care. When I picked him up he said he enjoyed his day and would happily go into Mulberry Court again. All the staff were very kind and helpful.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from David H (Son of Resident) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been very impressed by all of the staff I have met here from the first time I visited when looking for a suitable care home for my 96-year-old mother. The lady in charge of finance was very polite and informative and put my mind at rest on a number of issues. One of the deputy managers showed
me around and was very informative. The other deputy manager has been brilliant also from the beginning and has organised a fortnightly visit for Mum to go to her church. All the other members of staff have been kind, caring and friendly.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from R C (Brother of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I am reasonably happy with the care my sister is receiving and has received in the past. I am satisfied to know my sister is in a safe and secure environment.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from J D (Daughter of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience
1.0 out of 5
1.0 out of 5
At first sight the home looks pleasant. The care team leader was very enthusiastic, giving me some information about how fantastic the home was, and what fantastic facilities were on offer to my father who has dementia. Within 2 weeks of being there, my dad who even though had dementia was physically
fit now had bruises all over his body, swollen feet, walking around like a zombie with no shoes or socks on his feet! Our family was disgusted by the way he was being treated and had to complain to the CQC.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from A B (Husband of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Did not know what service to expect for my wife, from May onwards, but I and my family were really surprised at the care, and friendliness of the whole staff at the home. They listened to us, as to how my wife needed help and attention. The daily routine was excellent, meals were really good and activities
and trips were excellent as well. We would thoroughly recommend the home for having loving care and attention. Well done!
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Review of
Mulberry Court
from M H (Daughter-in-law of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mulberry Court has been a perfect home for my mother-in-law for the past 2 years. The staff are caring, patient and kind. They are very supportive to us, the family.
They look after the residents very well and there is always care and compassion shown to them. I feel lucky that our loved one is in
They look after the residents very well and there is always care and compassion shown to them. I feel lucky that our loved one is in
good, safe hands at Mulberry Court.
Reply from Marie Zsentko, Home Manager at Mulberry Court
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Awards / Recognitions (9)
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