Care Home Owned by Runwood Homes Ltd in Bedfordshire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Bedfordshire for Runwood Homes Ltd are showing below.
View the details of all 62 locations (with 5593 reviews) owned by Runwood Homes Ltd
Runwood Homes Ltd Locations in Bedfordshire (1)
Mulberry Court
9.6
124 reviews
105 Watermead Road, Luton LU3 2TF
"I was wary of my partner being admitted to a care home. It took me 2 months to accept that all was/is ok. Carer staff are very good.…" Read all 124 reviews
Location Type Care Home
Mulberry Court is a new care development from Runwood Homes that has been purposely-designed to provide high-quality dementia care. The home makes a significant contribution to care in the Luton area, with an eighty-three person capacity and the use… Read more about Mulberry Court
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 84 Rooms
- from £1,400 / week
Runwood Homes Ltd Reviews in Bedfordshire (124)
9.6
Runwood Homes Ltd has a Group Review Score of 9.6 (9.629) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.
Review of
Mulberry Court
from K C (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father went into Mulberry Court on emergency respite care, which then became permanent. The staff have worked very hard to understand and cater for his specific needs, we are so grateful. We feel Dad is very well supported in both his medical and personal needs. Dad is very happy and settled in his
environment. He loves food, and he enjoys everything he's given.
As a family who visit often, we are always greeted by the staff with smiles and conversations to fill us in on how he's been.
It was very hard to put Dad into residential care, but we are so pleased and happy with the support that we have received from Mulberry Court.
As a family who visit often, we are always greeted by the staff with smiles and conversations to fill us in on how he's been.
It was very hard to put Dad into residential care, but we are so pleased and happy with the support that we have received from Mulberry Court.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood morning.
We really appreciate you taking the time to provide us with such lovely feedback
This will be shared with the team
We really appreciate you taking the time to provide us with such lovely feedback
This will be shared with the team
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Review of
Mulberry Court
from N S (Partner of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was wary of my partner being admitted to a care home. It took me 2 months to accept that all was/is ok. Carer staff are very good. Management helpful. The home is very clean, and the bedrooms are lovely. The home is bright. One thing, though, my partner has Alzheimer's, perhaps more music should be
played as people with this condition respond well to it and less television.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood morning. Many thanks for your kind feedback, we will take your suggestion on board
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Review of
Mulberry Court
from Lynette T (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff very friendly and helpful. I no longer worry about Mum as your staff take very good care of her. I am always welcome and staff chat to me and know who I am visiting.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood morning.
Thank you for your very kind feedback.
Thank you for your very kind feedback.
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Review of
Mulberry Court
from Yvette G (Wife of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
During this respite stay, my husband was treated with respect, the staff were patient and understanding of his needs, and he was very happy with his meals.
I found the atmosphere at Mulberry Court to be relaxed, calm and happy.
I found the atmosphere at Mulberry Court to be relaxed, calm and happy.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood morning.
Thank you for your kind positive review we very much appreciate your time taken to complete this
Thank you for your kind positive review we very much appreciate your time taken to complete this
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Review of
Mulberry Court
from Jacqui S (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
First Dad arrived whilst Mum recovered in hospital. Dad really liked it from day 1. He always mentions how nice the staff are. For me seeing him happy is so reassuring. I've found the home professional, helpful and all staff are willing to help always smiling and no question considered unimportant.
Now Mum has joined him and staff can't do enough to help her settle in and for them to be together. Five stars!!
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood afternoon,Many thanks for providing such lovely feedback.This will be shared with the team and we will will continue to ensure we do our very best for both mum and dad.
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Review of
Mulberry Court
from Susan E (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Dad has been at the home since May 2025 and has settled in well. The home is welcoming, with some lovely friendly staff. It's very clean and tidy. It serves a good variety of meals which look good enough to eat!! Entertainment is laid on regularly. The home gives care and support to a good standard.
Reply from Hayley Griffiths, Deputy Manager at Mulberry CourtThank you so much for your compliment. We are truly grateful for your ongoing support working together to ensure your loved one receives the best care
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Review of
Mulberry Court
from Terence M (Son of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been visiting my dad for a number of weeks at Mulberry Court and am happy that despite the obvious challenges of Alzheimers disease he is being well looked after.
The home and rooms are always clean and tidy and the management and carers are friendly, professional and happy to discuss how things
The home and rooms are always clean and tidy and the management and carers are friendly, professional and happy to discuss how things
are going. That I can visit dad at anytime without prior arrangement says it all for me.
He is generally clean, groomed, wearing clean clothes and his medical challenges are attended to promptly.
I've spoken to management and carers alike and it strikes me that these are people who simply love caring for others.
From my observations they look after some of the most vulnerable people with a quiet calm dignified respectful professionalism which I find extremely reassuring.
A big thank you to one and all at Mulberry Court.
He is generally clean, groomed, wearing clean clothes and his medical challenges are attended to promptly.
I've spoken to management and carers alike and it strikes me that these are people who simply love caring for others.
From my observations they look after some of the most vulnerable people with a quiet calm dignified respectful professionalism which I find extremely reassuring.
A big thank you to one and all at Mulberry Court.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood morning,Thank you for your very kind feedback. This will be shared with the team. We appreciate your ongoing support
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Review of
Mulberry Court
from Dean C (Grandson of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've seen and been in a few care homes with other family members and I must say this is the cleanest and staff are very friendly and they have lots of activities and it feel so homely and I love the care my nan receives.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood morning,Many thanks for taking the time to complete a review for us at Mulberry Court. We really appreciate such wonderful feedback.Thank you for your ongoing support and your kind review.
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Review of
Mulberry Court
from D H (Son of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care home will take a lot to bed this care home. Very clean and tidy rooms all kept clean and Tidy. Management very very helpful, Care staff also Excellent. Settled mum very well, mum is very happy at this home food and mums hygiene is all very good and kept well. I am very happy with this
care home.
Reply from Marie Zsentko, Home Manager at Mulberry CourtMany thanks for your wonderful feedback. We are happy to have yourself and mum joining our Mulberry Family.
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Review of
Mulberry Court
from P C (Partner of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My partner was in Mulberry Court for 3 months. He was very happy there and enjoyed the food and care for him. I cannot thank the manager and staff enough who have been so helpful and caring.
Reply from Marie Zsentko, Home Manager at Mulberry CourtThank you very much for you kind feedback. We appreciate such lovely words
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Review of
Mulberry Court
from P A (Friend of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Mulberry Court are always welcoming. Their smiley faces are a tonic to the residents + their visitors. Always a cheerful approach to the residence. When my friend was poorly she + myself were comforted in the knowledge a carer kept popping into her room during the night incase she needed
anything. In many areas the staff go above and beyond in my friends needs. Thank you
Reply from Marie Zsentko, Home Manager at Mulberry CourtThank you so much for this lovely review, I want to thank you for your kind words and continuing support to your loved one and to us
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Review of
Mulberry Court
from M M (Son of Resident) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mu is treated very well, all staff are attentive and caring, lovely place.
Reply from Marie Zsentko, Home Manager at Mulberry CourtThank you very much for your kind feedback. It is truly appreciated.
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Review of
Mulberry Court
from Malcolm F (Son of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was in your wonderful home for 4 and a half years and celebrated her 100th birthday with you. She never complained and all the staff were wonderful.
She had a lovely room overlooking the gardens. The food was excellent and the care and attention from all members of staff was outstanding.
Thank
She had a lovely room overlooking the gardens. The food was excellent and the care and attention from all members of staff was outstanding.
Thank
you to the manager and the whole team for making Mum's final years so happy and comfortable.
Reply from Marie Zsentko, Home Manager at Mulberry CourtThank you so much for your kind words. We appreciate you taking the time to provide this kind feedback. It was a pleasure to care for mum.
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Review of
Mulberry Court
from L B (Daughter-in-law of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers who are caring for my mother-in-law have demonstrated to be very kind, caring and presenting with empathy every day. In particular, one, for my mother-in-law's birthday, presented her with a cake, and knelt down on one knee to sing personally happy birthday!
The carers go out of their way
The carers go out of their way
to ensure the needs of my mother-in-law are heeded to. I have informed the care home manager of the carer and the professionalism and dignity that this particular carer demonstrates is recognised.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood afternoon. Thank you for your lovely feedback. I have passed the message to the team and the carer in question.
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Review of
Mulberry Court
from Margaret F (Friend of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was away for 3 weeks and unable to visit my friend. On my return, I was greeted so warmly and genuinely by all the staff. My friend was happy to see me and told me how much he enjoyed his birthday and Christmas. He looked very well and was a delight to see everyone happy. The home looked fabulous
for Christmas, a massive amount of work to decorate for the residents. Thanks, everyone.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood afternoon, thank you for your lovely feedback. We appreciate your kind words.
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Review of
Mulberry Court
from Martin M (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very welcoming place, with caring staff that are friendly and reliable.
Our relation has been here since March 2024, she has dementia with all the trials and anxieties that it brings, we could not cope as a family and though having her in a care home would not be the first choice the people at Mulberry
Our relation has been here since March 2024, she has dementia with all the trials and anxieties that it brings, we could not cope as a family and though having her in a care home would not be the first choice the people at Mulberry
Court help us make it through each week. We know she is warm, looked after and cared for and that is the best we can hope for. As regular visitors we have come to know many of the staff and are grateful for all that they do, each day with a smile, thank you.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood afternoon. Thank you. We really appreciate you taking the time to complete this review.
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Review of
Mulberry Court
from R F (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you for the lovely Christmas party and wonderful singer today, we all had a lovely time, Mum and I were singing along. Great to see everyone together staff, residents and family enjoying themselves.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood morning. Many thanks for your kind feedback. It was a lovely day had by all and seeing residents and family singing and smiling enjoying the entertainment and party makes it all worthwhile.
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Review of
Mulberry Court
from Pearl H (Sister of Resident) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother was in Mulberry Court for respite care. When I picked him up he said he enjoyed his day and would happily go into Mulberry Court again. All the staff were very kind and helpful.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood afternoon. Thank you very much for your kind feedback we really appreciate it.
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Review of
Mulberry Court
from David H (Son of Resident) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been very impressed by all of the staff I have met here from the first time I visited when looking for a suitable care home for my 96-year-old mother. The lady in charge of finance was very polite and informative and put my mind at rest on a number of issues. One of the deputy managers showed
me around and was very informative. The other deputy manager has been brilliant also from the beginning and has organised a fortnightly visit for Mum to go to her church. All the other members of staff have been kind, caring and friendly.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood afternoon. Many thanks for taking the time to provide us with your lovely feedback. This is very much appreciated.
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Review of
Mulberry Court
from R C (Brother of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I am reasonably happy with the care my sister is receiving and has received in the past. I am satisfied to know my sister is in a safe and secure environment.
Reply from Marie Zsentko, Home Manager at Mulberry CourtGood morning. Thank you for your kind feedback and many thanks for taking the time to complete a review.
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Awards / Recognitions (9)
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