Care Homes Owned by Runwood Homes Ltd in Essex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd in Essex

Only the locations & reviews in Essex for Runwood Homes Ltd are showing below.

View the details of all 62 locations (with 5342 reviews) owned by Runwood Homes Ltd

Runwood Homes Ltd Locations in Essex (28)

28 Care Homes owned by Runwood Homes Ltd in Essex
Rosedale Court

6 Homestead Close, Hockley Road, Rayleigh SS6 8FE 

10 97 reviews
"I cannot fault this place. I was sad to see my mum lose her independence, but eventually after a fall at home which resulted in a hip…"   Read all 97 reviews
Location Type Care Home

Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, this is your home. The home underwent a refurbishment… Read more about Rosedale Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 82 Rooms from £1,350 / week
Eastham

Main Road, Woodham Ferrers, Chelmsford CM3 8RF 

10 92 reviews
"After making the awful decision to put mum into care. We chose Eastham. From day one I have had total confidence in her care. I visit…"   Read all 92 reviews
Location Type Care Home

Nestled atop a picturesque hill in Woodham Ferrers, Eastham Care Home offers breathtaking views of the Essex countryside. This historic gem, built in 1890 as a Vicarage, has been transformed into a haven of comfort and care for residents. Eastham's… Read more about Eastham

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 25 Rooms from £1,250 / week
Broomhills

Stambridge Road, Rochford SS4 2AQ 

9.9 103 reviews
"Choosing a care home for my loved one, is one of the hardest tasks I've undertaken but I needn't have worried. I can't believe the…"   Read all 103 reviews
Location Type Care Home

Broomhills has an idyllic rural location looking over the river estuary, which can be viewed from the conservatory. A peaceful setting for a nice cup of tea and a chat with families or friends. Broomhills boasts of 3 large gardens, one with a patio,… Read more about Broomhills

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 47 Rooms from £1,225 / week
Carolyne House

Waterson Road, Chadwell St Mary, Grays RM16 4LD 

9.9 142 reviews
"From the moment she arrived at Carolyne House, we knew she would be safe and well cared for. All the staff are always happy and would do…"   Read all 142 reviews
Location Type Care Home

Carolyne House is one of a number of care facilities in the area owned by care provider Runwood Homes, respected for an innovative approach to healthcare for the elderly and people with disabilities. The property can house up to fifty-two people in… Read more about Carolyne House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 53 Rooms from £1,025 / week
Stafford Hall Residential Care Home

138/140 Thundersley Park Road, Benfleet SS7 1EN 

9.9 73 reviews
"On 1st visit to Stafford hall, I was impressed with everything I saw. Since Mum being in the home for 5 weeks, I am even more impressed as…"   Read all 73 reviews
Location Type Care Home

Stafford Hall Residential Care Home has exceptional decking and paved areas so that you can sit and enjoy the day. Although some rooms are doubles these can changed to large premium rooms for single occupancy. Whatever you choose, the warmth and comfort… Read more about Stafford Hall Residential Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 40 Rooms from £1,286 / week
Woodbury Court

Tavistock Road, Laindon, Basildon SS15 5QQ 

9.9 127 reviews
"My mother has been here since early 2021 and we consider ourselves lucky that she was placed here. The staff are so caring for example the…"   Read all 127 reviews
Location Type Care Home

As you enter into Woodbury Court it seems very quiet and peaceful but as you move along the corridors and meet the residents and staff the home comes alive. Staff pride themselves on activity-based care and involve residents in all that they do. Promoting… Read more about Woodbury Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 94 Rooms from £1,134 / week
Crowstone House

Crowstone Avenue, Westcliff-on-Sea SS0 8HT 

9.8 89 reviews
"My mum has received excellent care at Crowstone House. The staff are knowledgeable, caring and lovely people. I could not fault their…"   Read all 89 reviews
Location Type Care Home

Crowstone House, which was rated 'Outstanding' by the CQC in January 2018, is situated on the sea front at Westcliff-on-Sea, the view from the main lounge overlooks the Thames Estuary and whether a beautiful sunny day or wild and windy the view is always… Read more about Crowstone House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 54 Rooms from £1,122 / week
Redbond Lodge

Chequers Lane, Great Dunmow CM6 1EQ 

9.8 112 reviews
"Mum, who is a dementia suffer, is always in a good mood. She is a positive person, but all the care and attention she gets is a vital part…"   Read all 112 reviews
Location Type Care Home

Redbond Lodge is set in the quiet and rural location of Great Dunmow. Although quiet places can be found if that is what you wish, it is a busy home and residents always involved in some event. The dining room changes with the calendar, Halloween, Guy… Read more about Redbond Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 83 Rooms from £1,199 / week
Leatherland Lodge

Darenth Lane, South Ockendon RM15 5LS 

9.8 96 reviews
"The care our dad received while at Leatherland Lodge was outstanding. He had a special connection with all the staff, but two members of…"   Read all 96 reviews
Location Type Care Home

Leatherland Lodge has been purpose-built to provide effective residential and dementia care in a property that is ideal as both a social and living environment. There are forty-eight places available in total, with some scope for temporary respite… Read more about Leatherland Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 48 Rooms from £1,100 / week
Heron Court

198 Brentwood Road, Herongate, Brentwood CM13 3PN 

9.8 92 reviews
"My dad has been a resident at Heron Court since November and we couldn't be happier. The staff have gone above and beyond to ensure he has…"   Read all 92 reviews
Location Type Care Home

Heron Court is a listed building full of charm and character. Its impressive front door waits to open you to welcome you into its warmth and friendliness. The gardens are lush and green and offer space to walk or sit quietly and enjoy the day and especially… Read more about Heron Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 35 Rooms from £1,350 / week
The Whitecroft

Stanford Road, Orsett, Grays RM16 3JL 

9.8 58 reviews
"Fantastic staff and facilities all around, everyone is treated with the up most respect and makes me very happy and proud to have my…"   Read all 58 reviews
Location Type Care Home

The Whitecroft provides skilled elderly and dementia care for up to fifty-six individuals, all of whom benefit from personalised care plans and 24-hour access to dedicated nurses, whilst having their independent lifestyles respected. Residents enjoy… Read more about The Whitecroft

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 56 Rooms from £1,200 / week
Loganberry Lodge

79/81 New Farm Road, Stanway, Colchester CO3 0PG 

9.8 140 reviews
"Mum was in Loganberry Lodge for ten months. During her time there she was very happy and enjoyed walking the corridors and interacting with…"   Read all 140 reviews
Location Type Care Home

Situated on the outskirts of Colchester in Stanway, Loganberry Lodge has excellent transport links to both the town and nearby amenities. The Home surrounds a beautiful courtyard and many rooms lead onto this. Inside it is beautifully furnished with… Read more about Loganberry Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 143 Rooms from £1,250 / week
Alexandra House

Hamstel Road, Harlow CM20 1BU 

9.8 102 reviews
"My sister has been a resident here for nearly 2 years. The staff who look after her have been nothing short of amazing. My sister has some…"   Read all 102 reviews
Location Type Care Home

Alexandra House is situated in lovely grounds and next to the Princess Alexandra Hospital in Harlow. This spacious home provides care for older people, older people with dementia and nursing care. All the bedrooms and lounges are beautifully furnished… Read more about Alexandra House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 106 Rooms from £1,300 / week
Bennett Lodge

Waterson Road, Chadwell St Mary, Grays RM16 4LD 

9.8 59 reviews
"All the staff were so lovely and helpful, really good atmosphere. Room was immaculate and homely. Meals were really good. The garden was…"   Read all 59 reviews
Location Type Care Home

Bennett Lodge, situated in Grays, Essex, is a skilled care practice that looks after up to forty-eight elderly people who may have physical frailties or behavioural complications caused by conditions such as dementia. Residents benefit from a private… Read more about Bennett Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 48 Rooms from £975 / week
Longview

Little Gypps Road, Canvey Island SS8 9HG 

9.8 120 reviews
"After learning my 89 year old father has the onset of dementia I'm very pleased that he is safe and secure. The staff here are very…"   Read all 120 reviews
Location Type Care Home

An enchanting home situated on Canvey Island. Staff are trained to ensure they listen to residents' needs to ensure they've plenty to do, that may mean just a chat and cup of tea or something a little more lively. Rooms are furnished but carers… Read more about Longview

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 70 Rooms from £1,300 / week
Park View

Kings Chase, Witham CM8 1AX 

9.8 134 reviews
"The staff offer excellent excursions, this week it was golf. To see my father doing something that he loved was very satisfying. They keep…"   Read all 134 reviews
Location Type Care Home

Park View is situated in Witham and many of the rooms overlook the parklands. Yet, Parkview’s unique location is such that the heart of the town is a short walk away, giving both peaceful location and the busy town. Park View has a wonderful friendly… Read more about Park View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 87 Rooms from £1,177 / week
Frank Foster House

Loughton Lane, Theydon Bois, Epping CM16 7LD 

9.8 143 reviews
"Excellent staff, caring, compassionate and professional. Fantastic clean facilities. Fantastic entertainment and the best carnival &…"   Read all 143 reviews
Location Type Care Home

Nestled in the leafy village of Theydon Bois, Frank Foster House offers a magical world within its walls. Sensory items on the walls, to touch, to listen to, to see. The sea life scene on the first floor is exquisite. In addition, Frank Foster have… Read more about Frank Foster House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 80 Rooms from £1,308 / week
Tallis House

Neal Court, Waltham Abbey EN9 3EH 

9.8 107 reviews
"My mum had been living in Tallis House since June 2024. It was a big decision for all the family but one that we are glad we made. She was…"   Read all 107 reviews
Location Type Care Home

Opened in December 2009, Tallis House is a modern purpose built care home offering en-suite rooms and flat screen TVs as standard. Residents enjoy comfortable surroundings, freshly prepared meals cooked by the head chef, a relaxing café, a hairdressing… Read more about Tallis House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 101 Rooms from £1,177 / week
Kathryn Court

84 Ness Road, Shoeburyness, Southend-on-Sea SS3 9DH 

9.8 77 reviews
"My mum has been here since Oct 24, I've found the home to be so clean and always smell so fresh. The place is decorated in lovely bright…"   Read all 77 reviews
Location Type Care Home

Kathryn Court is a comfortable and friendly care home in the heart of Shoeburyness, Essex. This 52-bed Runwood Homes facility provides expert care for older people, including those living with dementia, and has been voted by residents and their families… Read more about Kathryn Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 52 Rooms from £1,150 / week
The Grange

69 Southend Road, Wickford SS11 8DX 

9.7 57 reviews
"From the start of 2025 to her passing on 18 June, my mother-in-law received truly outstanding care at The Grange. The care home manager,…"   Read all 57 reviews
Location Type Care Home

The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome. The home offers comfort and security and although rooms are furnished… Read more about The Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 43 Rooms from £1,329 / week
Silvanna Court

84 Runwell Road, Wickford SS11 7HR 

9.7 127 reviews
"My dad has Alzheimer's and vascular dementia he's been in Silvanna Court for 15 months now and the care he has received has been amazing.…"   Read all 127 reviews
Location Type Care Home

Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care along with great facilities for older people, including… Read more about Silvanna Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 83 Rooms from £1,200 / week
Evelyn May House

Florence Way, Langdon Hills, Basildon SS16 6AJ 

9.7 112 reviews
"I am very happy for my aunt to be in Evelyn May care home as she feels safe and cared for all the time. Staff are very efficient and caring…"   Read all 112 reviews
Location Type Care Home

Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ensure that the quality of life within the home is what… Read more about Evelyn May House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms from £1,350 / week
Blackthorns

21/29 Dooley Road, Halstead CO9 1JW 

9.6 92 reviews
"My Mum, Heather Thompson spent the last week of her life in Blackthorn care home, staff were amazing, my Mum received the best care,…"   Read all 92 reviews
Location Type Care Home

Blackthorns is a newly refurbished, 58 bedroom, residential care home in Halstead, north Essex. This spacious home provides expert care for older people, including those living with dementia. All of the bedrooms are beautifully furnished, with 22 benefitting… Read more about Blackthorns

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 62 Rooms from £1,283 / week
Humfrey Lodge

Rochelle Close, Thaxted, Great Dunmow CM6 2PX 

9.6 73 reviews
"Everything at Humfrey Lodge is excellent. The staff is so kind and caring, and nothing seems too much trouble. The manager is lovely and…"   Read all 73 reviews
Location Type Care Home

Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community. Change is always difficult but staff are there to transform your… Read more about Humfrey Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 49 Rooms from £1,300 / week
Windle Court

The Withywindle, South Woodham Ferrers, Chelmsford CM3 7BR 

9.6 84 reviews
"My dad was a resident for 2 1/2 years and he was very happy here but sadly he passed away in April 2025. When we had he's funeral we had a…"   Read all 84 reviews
Location Type Care Home

Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller… Read more about Windle Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 76 Rooms from £1,450 / week
Elizabeth House

30/56 Benfleet Road, Hadleigh, Benfleet SS7 1QB 

9.6 132 reviews
"When we have visited my dad looks well cared for, all staff know his needs and care very much for him. His room is always very clean. My…"   Read all 132 reviews
Location Type Care Home

Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent results. The service has a superb record with regulatory… Read more about Elizabeth House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 109 Rooms from £1,475 / week
Madelayne Court Care Home

School Lane, Broomfield, Chelmsford CM1 7DR 

9.5 87 reviews
"I am extremely pleased with the care my Mother is receiving at Madelayne Court. The staff are attentive and are always putting on…"   Read all 87 reviews
Location Type Care Home

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town. Madelayne has a wonderful friendly atmosphere, with activities that… Read more about Madelayne Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 112 Rooms from £1,375 / week
Brewster House

Oak Road, Heybridge, Maldon CM9 4AX 

8.8 58 reviews
"I was afraid that my independent friend, having lived alone for most of his adult life, would be unhappy in a care home; but very quickly,…"   Read all 58 reviews
Location Type Care Home

Brewster House is situated in the Heybridge Basin with good transport links to nearby Maldon, Chelmsford and Witham. The accommodation provided is over two floors and the rooms are all single with the exception of one premium double room, this would… Read more about Brewster House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 74 Rooms from £1,232 / week

Runwood Homes Ltd Reviews in Essex (2785)

9.7

Runwood Homes Ltd has a Group Review Score of 9.7 (9.695) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

Overall Experience
  • 15
  • 4
  • 0
  • 0
  • 1
Date Published
  • 2785
  • 209
  • 392
  • 789
  • 1996
Reviewer Connection to Runwood Homes Ltd
  • 10
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
Review of

Kathryn Court

from J H (Daughter of Resident) published on 17 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here since Oct 24, I've found the home to be so clean and always smell so fresh. The place is decorated in lovely bright colours chairs and beds are so comfortable. Staff are amazing, so friendly. I would highly recommend this home. Activities amazing and daily 11am worktools down such
a good idea.
  • Facilities
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  • Treated with Dignity
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  • Value for Money
Review of

Kathryn Court

from C C (Daughter of Resident) published on 17 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at KC for 3 years plus now. But even as her frailty and dementia progress all the team at KC give her excellent care and are so caring and patient with her needs. Thank you all.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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Review of

Frank Foster House

from Jennie K (Wife of Resident) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care.
Reply from Nicolas Kee Mew, Home Manager at Frank Foster House

Thank you for the feedback, i am glad that your husband is settling well

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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Review of

Frank Foster House

from John S (Nephew of Resident) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Auntie is looked after well and is safe.
Reply from Nicolas Kee Mew, Home Manager at Frank Foster House

Thank you for the feedback. I will share with the team

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  • Care / Support
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  • Treated with Dignity
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Review of

Kathryn Court

from Adam H (Son-in-law of Resident) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Fantastic caring staff and management.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
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Review of

Frank Foster House

from Jayne P (Daughter of Resident) published on 15 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, caring, compassionate and professional.
Fantastic clean facilities.
Fantastic entertainment and the best carnival & BBQ!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Woodbury Court

from H C (Daughter of Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been here since early 2021 and we consider ourselves lucky that she was placed here. The staff are so caring for example the manager goes round every resident in the morning no mean feat when there are over 90. The home constantly strives to create memorable experiences for the residents
including bbqs themed evenings and church services. I know they are always there to talk to. Communication is amazing with regular email updates.
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  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review of

Madelayne Court Care Home

from Ken C (Son of Resident) published on 12 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care my Mother is receiving at Madelayne Court. The staff are attentive and are always putting on activities. They keep me informed of any changes with Mum's health which is reassuring. Another great touch is they take them on outings which my Mum enjoys. Thank you to
everyone at the home.
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Review of

Elizabeth House

from Natalie L (Daughter of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we have visited my dad looks well cared for, all staff know his needs and care very much for him. His room is always very clean. My dad seems happy in the home, although it breaks my heart this is how his life has become. The home is very lovely and caring.
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Review of

Humfrey Lodge

from P W (Daughter of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything at Humfrey Lodge is excellent. The staff is so kind and caring, and nothing seems too much trouble. The manager is lovely and always has time for a chat, whether it be about things in general or a specific concern. She is always helpful. The staff are always available when Mum needs help
in personal care or to get a cup of tea. It's just one big family. Thank you.
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Review of

Humfrey Lodge

from M H (Wife of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always welcoming and taking my husband to distract him when I need to leave him at the home.
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Review of

Evelyn May House

from S D (Niece of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy for my aunt to be in Evelyn May care home as she feels safe and cared for all the time. Staff are very efficient and caring and friendly.
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Review of

Eastham

from Jocelyn S (Daughter of Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After making the awful decision to put mum into care. We chose Eastham. From day one I have had total confidence in her care. I visit regularly and have been so impressed with the smiles, care and friendly of every member of staff I have met.
Reply from Karolyn Sisto, Manager at Eastham

Thank you for your very kind words they are very much appreciated by all the staff here at Eastham.

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Review of

Evelyn May House

from J P (Son of Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very good and caring.
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Review of

Elizabeth House

from D L (Daughter of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My assessment is based on my 2 visits per week. I have always found the staff very approachable and helpful. Although my mother does not take advantage, the activities and facilities at the home are excellent.
My mother's views are not totally reliable but she does complain quite regularly about the
night staff and a perceived lack of care. For myself, my only criticism is with my mum's room. The layout of the room means that she is unable to get to the window to pull the curtains and her carpet badly needs replacing or hard flooring installed.
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Review of

Elizabeth House

from C S (Wife of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would like to say Im am so happy that my husband is here, I never worry that he isn't looked after because he is, the staff are so good and caring that I dont have to worry about him, he has his good days and bad days the care is top rate.
Thank you to all the staff that work here.
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Review of

Windle Court

from Kim H (Daughter of Resident) published on 9 September 2025
Submitted via Website • Report
Overall Experience 1.0 out of 5
Mum was in Windle Court SWF for 7 months and in that time had a number of falls. She was not stimulated and the lack of this and not going outside had a profound effect on her body clock . Items would go missing - her handbag, purse, hearing aids, glasses. Which were never found which meant she could
not see properly and could not hear so she retreated into herself. She was often not included in outings and the regular walks that took place. I complained about these and other concerns with no response.
She had falls which needed hospital admissions and being unsteady on her feet was part of her vascular dementia. She was often dirty with food down her and one day was covered all down her in tea. It was left to just dry on her. she was normally sat in.the lounge with her back to the tv with little or no stimulation. She had a fall out of bed and I found she was bleeding laying on the floor all alone..social.care are investigating.
We feel guilty for sending Mum there. Don't do it!
Reply from Lorraine Taylor, Home Manager at Windle Court

We acknowledge this review and want to express our sincere concern regarding the matters raised. Please be assured that we take all incidents extremely seriously. A thorough internal investigation has been completed, and we can confirm that staff acted in line with company protocols throughout the incident. The safety, dignity, and well-being of our residents remain our highest priorities. All appropriate actions have been taken following this incident. If the reviewer wishes to discuss this matter further, we welcome a direct conversation to provide more clarity and support.

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Review of

Park View

from M J (Son of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff offer excellent excursions, this week it was golf. To see my father doing something that he loved was very satisfying. They keep him moving and motivated whenever they can.
Reply from Alex Sanders, Home Manager at Park View

Thank you so much for your kind words. We're delighted to hear that your father enjoyed the golf outing and that it brought him joy-it's always our aim to keep residents active and engaged in the activities they love.

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Review of

Park View

from Anthony C (Husband of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care from start to finish. Wife was cared for in a very nice way. Room was clean. Staff always on hand and helpful.
Reply from Alex Sanders, Home Manager at Park View

Our team is passionate about providing compassionate, attentive care, and it's always wonderful to know that our efforts make a positive difference. Your feedback will be shared with the team, and I know it will bring them great pride and encouragement.

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Review of

Broomhills

from Julie W (Daughter of Resident) published on 9 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home for my loved one, is one of the hardest tasks I've undertaken but I needn't have worried. I can't believe the difference in mums wellbeing since joining Broomhills. The staff have bought out the very best in her and she enjoys the weekly trips out, craft activities and the coffee
and quiz mornings.
Nothing is too much trouble for the new manager and her remarkable team. They are very kind and caring but more importantly, they know their residents and meet their needs. The home is currently going through refurbishment and it looks amazing. The gardens and grounds are incredible and are a beautiful place to sit whilst visiting your loved ones.
A weekly visit from the hairdresser means mum feels pampered, a doctor's service is available should she need it and the monthly chiropody appointment keeps her feet in check. The access to a NHS dentist who also visits, has been a welcomed addition. Thank you for caring for mum so wonderfully, I really appreciate you all.
Reply from Paige Murray, Manager at Broomhills

Dear JulieThank you for your kind words. We're so pleased to hear how well your mum has settled in and that she's enjoying the activities, outings, and special touches here at Broomhills.Our team takes great pride in knowing each resident and providing care that makes a difference, so your feedback means a lot to us. It's a privilege to care for your mum and see her thriving.Warm regards,

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Awards / Recognitions (9)

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