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Care Homes Owned by Runwood Homes Ltd in Essex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd in Essex

Only the locations & reviews in Essex for Runwood Homes Ltd are showing below.

View the details of all 62 locations (with 5698 reviews) owned by Runwood Homes Ltd

Runwood Homes Ltd Locations in Essex (28)

 - Browse 28 Care Homes owned by Runwood Homes Ltd in Essex
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Eastham
Main Road, Woodham Ferrers, Chelmsford CM3 8RF 
Top 20 carehome award certificate
10 101 reviews
Eastham, Chelmsford, Essex
Top 20 carehome award certificate
"The care home was a very welcoming and clean environment. The residents were very happy and engaged in activities.…"   Read all 101 reviews
  • from £1,400 / week
  • 25 Rooms
Location Type Care Home

Nestled atop a picturesque hill in Woodham Ferrers, Eastham Care Home offers breathtaking views of the Essex countryside. This historic gem, built in 1890 as a Vicarage, has been transformed into a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Carolyne House
Waterson Road, Chadwell St Mary, Grays RM16 4LD 
9.9 166 reviews
Carolyne House, Grays, Essex
"I called in to make an enquiry about my mum and how I could get her a place there. I was met by Avigail who was very helpful and before I…"   Read all 166 reviews
  • from £1,300 / week
  • 53 Rooms
Location Type Care Home

Carolyne House is one of a number of care facilities in the area owned by care provider Runwood Homes, respected for an innovative approach to healthcare for the elderly and people with ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Frank Foster House
Loughton Lane, Theydon Bois, Epping CM16 7LD 
9.9 153 reviews
Frank Foster House, Epping, Essex
"From day 1 all of the staff at Frank Foster made us feel welcome and satisfied any concerns or queries we had. My mum settled in so quickly…"   Read all 153 reviews
  • from £1,550 / week
  • 80 Rooms
Location Type Care Home

Nestled in the leafy village of Theydon Bois, Frank Foster House offers a magical world within its walls. Sensory items on the walls, to touch, to listen to, to see. The sea life scene on the first ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Redbond Lodge
Chequers Lane, Great Dunmow CM6 1EQ 
9.9 125 reviews
Redbond Lodge, Great Dunmow, Essex
"My mother is very happy at Redbond Lodge. She is well cared for by the staff, and especially enjoys the outings. Great staff and a lovely,…"   Read all 125 reviews
  • from £1,500 / week
  • 83 Rooms
Location Type Care Home

Redbond Lodge is set in the quiet and rural location of Great Dunmow. Although quiet places can be found if that is what you wish, it is a busy home and residents always involved in some event. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Heron Court
198 Brentwood Road, Herongate, Brentwood CM13 3PN 
9.9 97 reviews
Heron Court, Brentwood, Essex
"When visiting Heron Court, the staff are always extremely friendly and welcoming. Several friends have commented on the activities that…"   Read all 97 reviews
  • from £1,550 / week
  • 35 Rooms
Location Type Care Home

Heron Court is a listed building full of charm and character. Its impressive front door waits to open you to welcome you into its warmth and friendliness. The gardens are lush and green and offer ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodbury Court
Tavistock Road, Laindon, Basildon SS15 5QQ 
9.9 143 reviews
Woodbury Court, Basildon, Essex
"I could not have chosen a better care home than Woodbury Court Care Home for my sister who has been there a long time now and very happy…"   Read all 143 reviews
  • from £1,300 / week
  • 94 Rooms
Location Type Care Home

As you enter into Woodbury Court it seems very quiet and peaceful but as you move along the corridors and meet the residents and staff the home comes alive. Staff pride themselves on activity-based ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tallis House
Neal Court, Waltham Abbey EN9 3EH 
9.8 116 reviews
Tallis House, Waltham Abbey, Essex
"Our mum Jean arrived at Tallis House on the 21st November 2025, after a time in hospital and remained there until February 2026. All…"   Read all 116 reviews
  • from £1,350 / week
  • 101 Rooms
Location Type Care Home

Opened in December 2009, Tallis House is a modern purpose built care home offering en-suite rooms and flat screen TVs as standard. Residents enjoy comfortable surroundings, freshly prepared meals ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Crowstone House
Crowstone Avenue, Westcliff-on-Sea SS0 8HT 
9.8 90 reviews
Crowstone House, Westcliff-on-Sea, Essex
"I find the home very friendly, and staff are very helpful. I find the premises are kept very clean, and I see my wife well looked after,…"   Read all 90 reviews
  • from £1,300 / week
  • 54 Rooms
Location Type Care Home

Crowstone House, which was rated 'Outstanding' by the CQC in January 2018, is situated on the sea front at Westcliff-on-Sea, the view from the main lounge overlooks the Thames Estuary and whether a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kathryn Court
84 Ness Road, Shoeburyness, Southend-on-Sea SS3 9DH 
9.8 81 reviews
Kathryn Court, Southend-on-Sea, Essex
"On every visit I always find the staff to be very friendly, kind and helpful. My mother is cared for very well at the home and I feel that…"   Read all 81 reviews
  • from £1,300 / week
  • 52 Rooms
Location Type Care Home

Kathryn Court is a comfortable and friendly care home in the heart of Shoeburyness, Essex. This 52-bed Runwood Homes facility provides expert care for older people, including those living with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Park View
Kings Chase, Witham CM8 1AX 
9.8 141 reviews
Park View, Witham, Essex
"I cannot thank you all enough for looking after my mum, she was admitted after constantly falling at home and ending up in hospital, being…"   Read all 141 reviews
  • from £1,550 / week
  • 87 Rooms
Location Type Care Home

Park View is situated in Witham and many of the rooms overlook the parklands. Yet, Parkview’s unique location is such that the heart of the town is a short walk away, giving both peaceful location ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Stafford Hall Residential Care Home
138/140 Thundersley Park Road, Benfleet SS7 1EN 
9.8 76 reviews
Stafford Hall Residential Care Home, Benfleet, Essex
"My experience of Stafford Hall Nursing Home South Benfleet has always been a positive experience. My relative is happy, looking a lot…"   Read all 76 reviews
  • from £1,350 / week
  • 40 Rooms
Location Type Care Home

Stafford Hall Residential Care Home has exceptional decking and paved areas so that you can sit and enjoy the day. Although some rooms are doubles these can changed to large premium rooms for single ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Longview
Little Gypps Road, Canvey Island SS8 9HG 
9.8 123 reviews
Longview, Canvey Island, Essex
"I was lucky enough that Longview accepted my mum who has Lewy Body Dementia, and my sister who has Downs Syndrome. I was really worried…"   Read all 123 reviews
  • from £1,370 / week
  • 70 Rooms
Location Type Care Home

An enchanting home situated on Canvey Island. Staff are trained to ensure they listen to residents' needs to ensure they've plenty to do, that may mean just a chat and cup of tea or something a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Whitecroft
Stanford Road, Orsett, Grays RM16 3JL 
9.7 61 reviews
The Whitecroft, Grays, Essex
"Entrusting the care and wellbeing of your father to someone else is a huge decision. Having visited a number of residential homes we have…"   Read all 61 reviews
  • from £1,260 / week
  • 56 Rooms
Location Type Care Home

The Whitecroft provides skilled elderly and dementia care for up to fifty-six individuals, all of whom benefit from personalised care plans and 24-hour access to dedicated nurses, whilst having their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Humfrey Lodge
Rochelle Close, Thaxted, Great Dunmow CM6 2PX 
9.7 77 reviews
Humfrey Lodge, Great Dunmow, Essex
"Oh my goodness...I wish I could give Humfrey Lodge a million stars! My mum is 86 years old and when she arrived at the care home she was in…"   Read all 77 reviews
  • from £1,400 / week
  • 49 Rooms
Location Type Care Home

Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community. Change is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Alexandra House
Hamstel Road, Harlow CM20 1BU 
9.7 105 reviews
Alexandra House, Harlow, Essex
"My Mum has lived at Alexandra House for nearly 3 years - she has Young-Onset Alzheimer's and requires full-time nursing care. She is well…"   Read all 105 reviews
  • from £1,480 / week
  • 106 Rooms
Location Type Care Home

Alexandra House is situated in lovely grounds and next to the Princess Alexandra Hospital in Harlow. This spacious home provides care for older people, older people with dementia and nursing care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Broomhills
Stambridge Road, Rochford SS4 2AQ 
9.7 104 reviews
Broomhills, Rochford, Essex
"My mum is a resident at Broomhills since 2024 there has been alot of changes but I have to say our new manger is amazing the Home is warm…"   Read all 104 reviews
  • from £1,350 / week
  • 47 Rooms
Location Type Care Home

Broomhills has an idyllic rural location looking over the river estuary, which can be viewed from the conservatory. A peaceful setting for a nice cup of tea and a chat with families or friends. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Windle Court
The Withywindle, South Woodham Ferrers, Chelmsford CM3 7BR 
9.7 88 reviews
Windle Court, Chelmsford, Essex
"My wife Susan has been in Windle Court since August 2025 and has settled in nicly, her room is well decorated and is kept scrupulously…"   Read all 88 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Loganberry Lodge
79/81 New Farm Road, Stanway, Colchester CO3 0PG 
9.6 145 reviews
Loganberry Lodge, Colchester, Essex
"We sadly lost our mum this week and wanted to take a moment to thank the team at Loganberry Lodge care home. When things become very hard…"   Read all 145 reviews
  • from £1,550 / week
  • 143 Rooms
Location Type Care Home

Situated on the outskirts of Colchester in Stanway, Loganberry Lodge has excellent transport links to both the town and nearby amenities. The Home surrounds a beautiful courtyard and many rooms ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Grange
69 Southend Road, Wickford SS11 8DX 
9.6 60 reviews
The Grange, Wickford, Essex
"The Grange is a very friendly and caring home where my sister Christine is very happy. She receives good interaction with the staff and…"   Read all 60 reviews
  • from £1,450 / week
  • 43 Rooms
Location Type Care Home

The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome. The home offers ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Evelyn May House
Florence Way, Langdon Hills, Basildon SS16 6AJ 
9.6 117 reviews
Evelyn May House, Basildon, Essex
"I had to find a space for my mother on a short-term basis following discharge from hospital. It was Christmas and very little was…"   Read all 117 reviews
  • from £1,400 / week
  • 59 Rooms
Location Type Care Home

Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Blackthorns
21/29 Dooley Road, Halstead CO9 1JW 
9.6 96 reviews
Blackthorns, Halstead, Essex
"My mother was a resident at Blackthorns for just under a year from March 2025. Our family cannot praise the home enough for the care and…"   Read all 96 reviews
  • from £1,350 / week
  • 62 Rooms
Location Type Care Home

Blackthorns is a newly refurbished, 58 bedroom, residential care home in Halstead, north Essex. This spacious home provides expert care for older people, including those living with dementia. All of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leatherland Lodge
Darenth Lane, South Ockendon RM15 5LS 
9.6 97 reviews
Leatherland Lodge, South Ockendon, Essex
"When our 90-year-old father moved into Letherland Lodge in December 25, we were filled with fear and uncertainty. We knew very little about…"   Read all 97 reviews
  • from £1,200 / week
  • 48 Rooms
Location Type Care Home

Leatherland Lodge has been purpose-built to provide effective residential and dementia care in a property that is ideal as both a social and living environment. There are forty-eight places ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bennett Lodge
Waterson Road, Chadwell St Mary, Grays RM16 4LD 
9.6 62 reviews
Bennett Lodge, Grays, Essex
"The short time mum has been there so far my sister and I have found staff very helpful & friendly. The carers really involve themselves…"   Read all 62 reviews
  • from £1,250 / week
  • 48 Rooms
Location Type Care Home

Bennett Lodge, situated in Grays, Essex, is a skilled care practice that looks after up to forty-eight elderly people who may have physical frailties or behavioural complications caused by conditions ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Elizabeth House
30/56 Benfleet Road, Hadleigh, Benfleet SS7 1QB 
9.5 147 reviews
Elizabeth House, Benfleet, Essex
"The home is spotless. From the moment you walk through the door you can feel the warm, positive atmosphere. Everyone is smiling and…"   Read all 147 reviews
  • from £1,550 / week
  • 109 Rooms
Location Type Care Home

Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Silvanna Court
84 Runwell Road, Wickford SS11 7HR 
9.5 129 reviews
Silvanna Court, Wickford, Essex
"You cared for my older sister Su, I just wish to thank management and all the staff for the care and love you showed her to the end. She…"   Read all 129 reviews
  • from £1,450 / week
  • 83 Rooms
Location Type Care Home

Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rosedale Court
6 Homestead Close, Hockley Road, Rayleigh SS6 8FE 
9.4 99 reviews
Rosedale Court, Rayleigh, Essex
"My stepfather has been at Rosedale Court for 6 months now and I've been really impressed with the overall standard of care. He had…"   Read all 99 reviews
  • from £1,649 / week
  • 82 Rooms
Location Type Care Home

Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Madelayne Court Care Home
School Lane, Broomfield, Chelmsford CM1 7DR 
9.3 91 reviews
Madelayne Court Care Home, Chelmsford, Essex
"My mother in law came to Madelayne Court last July for 3 weeks respite care.The family all thought highly of the care given. She became a…"   Read all 91 reviews
  • from £1,550 / week
  • 112 Rooms
Location Type Care Home

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town. Madelayne has a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Brewster House
Oak Road, Heybridge, Maldon CM9 4AX 
9.3 66 reviews
Brewster House, Maldon, Essex
"Outstanding care for my mum, lunch a joy for her she gets to choose from two meals daily! And she is called 'Mum' so lovely!…"   Read all 66 reviews
  • from £1,350 / week
  • 74 Rooms
Location Type Care Home

Brewster House is situated in the Heybridge Basin with good transport links to nearby Maldon, Chelmsford and Witham. The accommodation provided is over two floors and the rooms are all single with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Runwood Homes Ltd Reviews in Essex (2956)

9.6

Runwood Homes Ltd has a Group Review Score of 9.6 (9.628) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

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Review of

The Grange

from John V (Brother of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Grange is a very friendly and caring home where my sister Christine is very happy.
She receives good interaction with the staff and they are very patient and helpful to all her needs.
The food is very good and they pay attention to her dietary needs as well as her well being.
Since Christine
has been a resident we do not have any concerns for her care ,safety and well being.
She has joined the choir and is often taken out on day trips.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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Review of

Alexandra House

from M W (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has lived at Alexandra House for nearly 3 years - she has Young-Onset Alzheimer's and requires full-time nursing care. She is well cared for at the home - importantly the staff know her and her needs, ensuring she is treated as an individual.
The staff work closely with us as a family to give
Mum the best possible care, including respecting our wishes about spending time in communal spaces when activities are happening, even if she cannot fully engage.
The care home are experienced in providing care as residents' needs evolve - for example, they have adapted the food Mum receives as her Alzheimer's has progressed.
There is also a consistency in core staff, which gives us confidence in the consistency of care Mum receives - they know what is or isn't normal for Mum and respond accordingly. The staff are kind and caring and we appreciate the home they are giving to Mum.
I would highly recommend the home.
Reply from Monica Dragu, Registered Manager at Alexandra HouseThank you so much for taking the time to share such a thoughtful and detailed review.
We are truly grateful for your kind words and for placing your trust in us over the past three years. It means a great deal to hear that your mum feels well cared for and that our team's efforts to understand her as an individual are making a positive difference. Supporting residents with young-onset Alzheimer's requires not only experience but genuine compassion, and we're pleased that this is reflected in your experience with us. Working closely with families is incredibly important to us, so we're especially glad you feel involved in your mum's care and that your wishes are respected. Your recognition of our team's consistency and attentiveness is also very much appreciated. Building familiarity and trust allows us to notice even small changes and respond with the right level of care.
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Review of

Carolyne House

from Steven P (Son of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I called in to make an enquiry about my mum and how I could get her a place there.
I was met by Avigail who was very helpful and before I knew it mum was in as a resident
She has been there for nearly a month now and I could not be any happier how things have turned out she is now settled and feels
at home and this is due to to the amazing people there it feels like home and I am at peace knowing I have no worries they are now part of my family and I no longer worry how mum is as they treat her as their own Avigail marilyn and the wonderful Livia the fact I have my mum 3 minutes away knowing they are caring for her and giving her new memories with the things they do for the residents I'm eternally grateful they've given her a new lease of life I could go on forever with kind words what this place has done is all I could have hoped for thank you Carolyne House in a sentence not all angels have wings but thank you so much I love you all from the bottom of my heart
Steven
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for giving us a review, I will share it with my staff. We will continue to provide high standard care
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Review of

Longview

from Bonnie B (Daughter of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was lucky enough that Longview accepted my mum who has Lewy Body Dementia, and my sister who has Downs Syndrome. I was really worried about both of them being separated from each other after 54 years of co-dependency. They have both settled in and I have a big weight off my shoulders, not worrying
so much because I know they are both being cared for by the amazing staff at Longview. With the new manager being so proactive and moving mum from upstairs to downstairs so she could see my sister on a daily basis, I can already see a difference in them both, mum walking around more, and my sister being more independent and doing her own thing - always with the carers around. Staff involve them both in the activities and days out, and mum can even have her hair done regularly. Thanks Longview.
Reply from Lorraine Taylor, Manager at LongviewThank you so much for your kind and thoughtful review. It truly means a lot to us to hear how well your mum and sister have settled in at Longview.

We understand how important it was for them to remain close after so many years together, and we're so pleased we could support that. It's wonderful to hear that the changes made by our team have had such a positive impact on both of them, helping your mum stay active and your sister grow in independence.

Our staff are dedicated to providing compassionate, person-centred care, and your feedback reassures us that we are making a difference. We will be sure to share your lovely comments with the whole team.

Thank you again
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Review of

Blackthorns

from Richard C (Son of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Blackthorns for just under a year from March 2025. Our family cannot praise the home enough for the care and love they offered her along with the support we all received in her final days. Without exception, the staff were kind, caring and professional which helped to create
a wonderful atmosphere that exuded throughout the home. If it remains the same then in the due course I'll be knocking on Blackthorns' door!
Reply from Blackthorns, Home Manager at BlackthornsThank you so much for your kind words. We're truly grateful you felt supported and cared for during your mother's time with us. Your feedback means a lot and will be shared with the team.
It would be our honour to welcome you anytime.
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  • Treated with Dignity
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Review of

Carolyne House

from J H (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was staying at Carolyne House under nursing. He recently passed away in January and up to his passing, he was treated with dignity and compassion. I can not speak more highly of the 'team' at Carolyne House, as that is what we thought of them a 'team'. It was a positive experience and we cannot
thank the staff there enough for their kindness and care.
Reply from Avigail Mellish, Manager at Carolyne Housethank you so much for taking time to give us review, we really appreciate it.
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Review of

Elizabeth House

from Emma T (Granddaughter of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is spotless. From the moment you walk through the door you can feel the warm, positive atmosphere. Everyone is smiling and friendly, they genuinely care.
What's really stood out is how well the team have got to know my nan in such a short space of time. It was so important to me, as her sole
carer, that she was somewhere she was safe and looked after.
The activities are incredible! She's knitting again, enjoying visits from local schools, and she's been to coffee shops and garden centres. She also loves the food!
The staff are amazing. Dawn, Prince, Ade, Vicky, Karen, Jess, and everyone else I've met (am sorry not to remember all your names!) have been brilliant. They really go above and beyond.
Moving her here was the best decision we could have made. She's thriving, she's safe, and she's living her life again. Thank you doesn't feel like enough.
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Review of

Madelayne Court Care Home

from Nigel N (Son-in-law of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law came to Madelayne Court last July for 3 weeks respite care.The family all thought highly of the care given. She became a resident last week and having met quite a few of the staff I think you have an excellent team. Please pass my thanks to all.
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Review of

Loganberry Lodge

from K T (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We sadly lost our mum this week and wanted to take a moment to thank the team at Loganberry Lodge care home. When things become very hard towards the end, the kindness, compassion and respect shown to mum and to our family means more than we can say. A very special and heartfelt to all the staff, your
compassion, guidance and reassurance during such a difficult time meant more to us than words can express. The care and support you gave to mum and our whole family, especially in those final moments, will never be forgotten.
Reply from John Dunea, Manager at Loganberry LodgeThank you for the positive review. It is good to know that we are providing the appropriate level of care in a kind and compassionate way. We are very thankful for the lovely comments.
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Review of

Longview

from DEBRA B (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Longview for approx 6 weeks. I cannot fault the home in anyway shape or form. The home is spotlessly clean, homecooked food, her room has everything she needs and the care is outstanding. The staff are so lovely and listen to everything you have to say. The staff are so helpful
from the carers to the admin to the laundry staff everyone involved. My mum is still at the settling stage but is gradually getting there. I feel so relaxed when I leave mum knowing she is so cared for and looked after.
Reply from Lorraine Taylor, Manager at LongviewThank you so much for your kind and thoughtful review. It truly means a great deal to us to hear that your mum is settling in well and that you feel reassured about her care.

Our team works very hard to create a clean, comfortable, and supportive environment, so its wonderful to know that this is reflected in your experience. Well be sure to share your lovely comments with all of our staff from carers to housekeeping and admin as they will be delighted to know their efforts are appreciated.

We understand that moving into a new home can take time, and were pleased to hear your mum is gradually settling in. Please dont hesitate to reach out to us at any time if theres anything more we can do to support you both.
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Review of

Humfrey Lodge

from Jacina M (Daughter of Resident) published on 6 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oh my goodness...I wish I could give Humfrey Lodge a million stars! My mum is 86 years old and when she arrived at the care home she was in a sorry state. She had stopped eating or getting dressed and had lost any interest in watching the television or reading a book. No matter how hard we tried we
couldn't seem to help her. BUT...then she went to Humfrey Lodge for 2 weeks respite and we haven't looked back since! She is now a permanent resident and the change is our mum is nothing short of a miracle. I really mean that. The staff are beyond special...their caring, nurturing, funny, genuine personalities shine through. My mum now can't wait for her cooked breakfast every morning and her lunch and her dinner...followed by a sneaky tipple. She watches all her favourites on the tele and laughs with all the staff constantly. They look after her like a princess. There are not enough words to say thank you...you have given our mum back to us and her grandchildren and that is priceless.
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Review of

Frank Foster House

from Terry J (Son of Resident) published on 6 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day 1 all of the staff at Frank Foster made us feel welcome and satisfied any concerns or queries we had. My mum settled in so quickly and its taken away any worries we had, and we're so happy with everything.
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Review of

Kathryn Court

from Louise B (Daughter of Resident) published on 3 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
On every visit I always find the staff to be very friendly, kind and helpful. My mother is cared for very well at the home and I feel that they genuinely care for her. She regularly goes on trips out which she enjoys very much. Mum seems to be happy there.
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Review of

Carolyne House

from Valerie C (Niece of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been given a warm, friendly welcome from staff when visiting my Aunt. Their kindness to the residents is lovely to see and nothing ever seems to be too much trouble. The activities team also make sure there is plenty for residents to do and ensure they are active and entertained, especially
the lovely days out they arrange - I think it is so important to give the residents the chance to still be part of life outside of the care home.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for taking time to give us review.
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Review of

Eastham

from T O (Husband of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful. Very nice.
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Review of

Carolyne House

from L D (Niece of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my aunt moved into Carolyne House, she has been treated with such kindness that our words cannot express. All of the staff are lovely. They always ask if she would like to go or do anything special, then try to arrange it. Nothing is too much trouble and we can't thank them enough.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for taking time to give us review we really appreciate it
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Review of

Carolyne House

from K B (Daughter of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I asked for a large recliner chair to be removed to allow more room in mum's room. This was swiftly undertaken, relocated to another resident who was awaiting this item. We were happy with this quick action, the other resident was too!
Reply from Avigail Mellish, Manager at Carolyne Housethank you so much for taking time to give us review, we really appriciate it
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Review of

Carolyne House

from J D (Friend of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partners Mum was taken in by Carolyne House within 24 hours of my partner approaching the manager and explaining the situation with his mum that she had been in hospital since New Years Eve and we needed to get her into a good care home near us.
The manager put my partner at ease immediately and
said she would ensure she would get my partners mum into their care home as soon as possible, otherwise the hospital could have put her miles away, and within 24 hours she was in Carolyne House.
We cannot fault the home, the staff, the residents, everybody is always happy, the care is next to none, there is always something going on for the residents, daytrips, bingo, crafts, baking to name just a few.
My partners mum has settled in extremely well and loves it at Carolyne House and every one of the staff.
We are extremely happy with every aspect, and if we could give it an 11 out of 10, then we would.
Reply from Avigail Mellish, Manager at Carolyne Housethank you so much for taking time to give us review. We will continue to give best care as possible
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Review of

Rosedale Court

from Matt C (Stepson of Resident) published on 29 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepfather has been at Rosedale Court for 6 months now and I've been really impressed with the overall standard of care. He had difficulty settling into his new environment but the staff were brilliant in dealing with the challenges and went to great effort to ensure he was listened to.
When visiting,
I have always found staff really helpful and friendly and the environment is excellent. Regular newsletters keep us informed of events and communication at the home is good.
Thank you for your hard work.
Reply from Sian Jelbart, Manager at Rosedale CourtThank you so much for your kind words. I will share this with our team.
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Review of

The Grange

from Heather W (Daughter of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is so happy at The Grange. Her physical needs are all met by kind, caring staff using excellent facilities onsite. Her room is large and well lit with lots of her personal possessions around her. She has a beautiful tree outside her window which forms part of well kept, colourful gardens.
This is very important as flowers and outside space has always been her love. She does not spend much time in her room, however, as there are always activities going on and guests coming into the home. Also they have day trips out to garden centres and the seaside. One of the many activities that Mum enjoys is The One Voice Choir. It revives many memories for her and creates new experiences when they perform to relations and friends. The staff are wonderful and always have time to sit and talk to her if she feels low.
I enjoy visiting Mum in her home as it feels like walking into a family home where everyone is friendly and caring. The Grange staff do a wonderful job!
Reply from Olu Akeni, Deputy Manager at The GrangeThank you for your kind and honest review, this will definitely keep us going to deliver excellent servicse to our wonderful residents.
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Awards / Recognitions (10)

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