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Care Homes Owned by Runwood Homes Ltd in Essex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd in Essex

Only the locations & reviews in Essex for Runwood Homes Ltd are showing below.

View the details of all 61 locations (with 5651 reviews) owned by Runwood Homes Ltd

Runwood Homes Ltd Locations in Essex (28)

 - Browse 28 Care Homes owned by Runwood Homes Ltd in Essex
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Eastham
Main Road, Woodham Ferrers, Chelmsford CM3 8RF 
Top 20 carehome award certificate
10 101 reviews
Eastham, Chelmsford, Essex
Top 20 carehome award certificate
"The care home was a very welcoming and clean environment. The residents were very happy and engaged in activities.…"   Read all 101 reviews
  • from £1,400 / week
  • 25 Rooms
Location Type Care Home

Nestled atop a picturesque hill in Woodham Ferrers, Eastham Care Home offers breathtaking views of the Essex countryside. This historic gem, built in 1890 as a Vicarage, has been transformed into a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Carolyne House
Waterson Road, Chadwell St Mary, Grays RM16 4LD 
9.9 172 reviews
Carolyne House, Grays, Essex
"All staff work efficiently and professionally whilst dealing with my mother and I can rest assured that she is very well looked after and…"   Read all 172 reviews
  • from £1,300 / week
  • 53 Rooms
Location Type Care Home

Carolyne House is one of a number of care facilities in the area owned by care provider Runwood Homes, respected for an innovative approach to healthcare for the elderly and people with ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Frank Foster House
Loughton Lane, Theydon Bois, Epping CM16 7LD 
9.9 153 reviews
Frank Foster House, Epping, Essex
"From day 1 all of the staff at Frank Foster made us feel welcome and satisfied any concerns or queries we had. My mum settled in so quickly…"   Read all 153 reviews
  • from £1,550 / week
  • 80 Rooms
Location Type Care Home

Nestled in the leafy village of Theydon Bois, Frank Foster House offers a magical world within its walls. Sensory items on the walls, to touch, to listen to, to see. The sea life scene on the first ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Redbond Lodge
Chequers Lane, Great Dunmow CM6 1EQ 
9.9 125 reviews
Redbond Lodge, Great Dunmow, Essex
"My mother is very happy at Redbond Lodge. She is well cared for by the staff, and especially enjoys the outings. Great staff and a lovely,…"   Read all 125 reviews
  • from £1,500 / week
  • 83 Rooms
Location Type Care Home

Redbond Lodge is set in the quiet and rural location of Great Dunmow. Although quiet places can be found if that is what you wish, it is a busy home and residents always involved in some event. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Heron Court
198 Brentwood Road, Herongate, Brentwood CM13 3PN 
9.9 97 reviews
Heron Court, Brentwood, Essex
"When visiting Heron Court, the staff are always extremely friendly and welcoming. Several friends have commented on the activities that…"   Read all 97 reviews
  • from £1,550 / week
  • 35 Rooms
Location Type Care Home

Heron Court is a listed building full of charm and character. Its impressive front door waits to open you to welcome you into its warmth and friendliness. The gardens are lush and green and offer ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodbury Court
Tavistock Road, Laindon, Basildon SS15 5QQ 
9.9 143 reviews
Woodbury Court, Basildon, Essex
"I could not have chosen a better care home than Woodbury Court Care Home for my sister who has been there a long time now and very happy…"   Read all 143 reviews
  • from £1,300 / week
  • 94 Rooms
Location Type Care Home

As you enter into Woodbury Court it seems very quiet and peaceful but as you move along the corridors and meet the residents and staff the home comes alive. Staff pride themselves on activity-based ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tallis House
Neal Court, Waltham Abbey EN9 3EH 
9.9 117 reviews
Tallis House, Waltham Abbey, Essex
"My Mother Maureen has been a resident at Tallis house for 1 year, and I have to say the care and standard of hygiene is impressive. My…"   Read all 117 reviews
  • from £1,350 / week
  • 101 Rooms
Location Type Care Home

Opened in December 2009, Tallis House is a modern purpose built care home offering en-suite rooms and flat screen TVs as standard. Residents enjoy comfortable surroundings, freshly prepared meals ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Crowstone House
Crowstone Avenue, Westcliff-on-Sea SS0 8HT 
9.8 90 reviews
Crowstone House, Westcliff-on-Sea, Essex
"I find the home very friendly, and staff are very helpful. I find the premises are kept very clean, and I see my wife well looked after,…"   Read all 90 reviews
  • from £1,300 / week
  • 54 Rooms
Location Type Care Home

Crowstone House, which was rated 'Outstanding' by the CQC in January 2018, is situated on the sea front at Westcliff-on-Sea, the view from the main lounge overlooks the Thames Estuary and whether a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Longview
Little Gypps Road, Canvey Island SS8 9HG 
9.8 124 reviews
Longview, Canvey Island, Essex
"I was lucky enough that Longview accepted my mum who has Lewy Body Dementia, and my sister who has Downs Syndrome. I was really worried…"   Read all 124 reviews
  • from £1,370 / week
  • 70 Rooms
Location Type Care Home

An enchanting home situated on Canvey Island. Staff are trained to ensure they listen to residents' needs to ensure they've plenty to do, that may mean just a chat and cup of tea or something a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Park View
Kings Chase, Witham CM8 1AX 
9.8 141 reviews
Park View, Witham, Essex
"I cannot thank you all enough for looking after my mum, she was admitted after constantly falling at home and ending up in hospital, being…"   Read all 141 reviews
  • from £1,550 / week
  • 87 Rooms
Location Type Care Home

Park View is situated in Witham and many of the rooms overlook the parklands. Yet, Parkview’s unique location is such that the heart of the town is a short walk away, giving both peaceful location ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kathryn Court
84 Ness Road, Shoeburyness, Southend-on-Sea SS3 9DH 
9.8 81 reviews
Kathryn Court, Southend-on-Sea, Essex
"On every visit I always find the staff to be very friendly, kind and helpful. My mother is cared for very well at the home and I feel that…"   Read all 81 reviews
  • from £1,300 / week
  • 52 Rooms
Location Type Care Home

Kathryn Court is a comfortable and friendly care home in the heart of Shoeburyness, Essex. This 52-bed Runwood Homes facility provides expert care for older people, including those living with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Stafford Hall Residential Care Home
138/140 Thundersley Park Road, Benfleet SS7 1EN 
9.8 77 reviews
Stafford Hall Residential Care Home, Benfleet, Essex
"My husband suffers with dementia. He has been in residential care at Stafford Hall for the last few months. We as a family are very…"   Read all 77 reviews
  • from £1,350 / week
  • 40 Rooms
Location Type Care Home

Stafford Hall Residential Care Home has exceptional decking and paved areas so that you can sit and enjoy the day. Although some rooms are doubles these can changed to large premium rooms for single ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Whitecroft
Stanford Road, Orsett, Grays RM16 3JL 
9.7 61 reviews
The Whitecroft, Grays, Essex
"Entrusting the care and wellbeing of your father to someone else is a huge decision. Having visited a number of residential homes we have…"   Read all 61 reviews
  • from £1,260 / week
  • 56 Rooms
Location Type Care Home

The Whitecroft provides skilled elderly and dementia care for up to fifty-six individuals, all of whom benefit from personalised care plans and 24-hour access to dedicated nurses, whilst having their ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Humfrey Lodge
Rochelle Close, Thaxted, Great Dunmow CM6 2PX 
9.7 77 reviews
Humfrey Lodge, Great Dunmow, Essex
"Oh my goodness...I wish I could give Humfrey Lodge a million stars! My mum is 86 years old and when she arrived at the care home she was in…"   Read all 77 reviews
  • from £1,400 / week
  • 49 Rooms
Location Type Care Home

Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community. Change is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Windle Court
The Withywindle, South Woodham Ferrers, Chelmsford CM3 7BR 
9.7 88 reviews
Windle Court, Chelmsford, Essex
"My wife Susan has been in Windle Court since August 2025 and has settled in nicly, her room is well decorated and is kept scrupulously…"   Read all 88 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Broomhills
Stambridge Road, Rochford SS4 2AQ 
9.7 104 reviews
Broomhills, Rochford, Essex
"My mum is a resident at Broomhills since 2024 there has been alot of changes but I have to say our new manger is amazing the Home is warm…"   Read all 104 reviews
  • from £1,350 / week
  • 47 Rooms
Location Type Care Home

Broomhills has an idyllic rural location looking over the river estuary, which can be viewed from the conservatory. A peaceful setting for a nice cup of tea and a chat with families or friends. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Grange
69 Southend Road, Wickford SS11 8DX 
9.6 60 reviews
The Grange, Wickford, Essex
"The Grange is a very friendly and caring home where my sister Christine is very happy. She receives good interaction with the staff and…"   Read all 60 reviews
  • from £1,450 / week
  • 43 Rooms
Location Type Care Home

The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome. The home offers ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Evelyn May House
Florence Way, Langdon Hills, Basildon SS16 6AJ 
9.6 117 reviews
Evelyn May House, Basildon, Essex
"I had to find a space for my mother on a short-term basis following discharge from hospital. It was Christmas and very little was…"   Read all 117 reviews
  • from £1,400 / week
  • 59 Rooms
Location Type Care Home

Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Blackthorns
21/29 Dooley Road, Halstead CO9 1JW 
9.6 96 reviews
Blackthorns, Halstead, Essex
"My mother was a resident at Blackthorns for just under a year from March 2025. Our family cannot praise the home enough for the care and…"   Read all 96 reviews
  • from £1,350 / week
  • 62 Rooms
Location Type Care Home

Blackthorns is a newly refurbished, 58 bedroom, residential care home in Halstead, north Essex. This spacious home provides expert care for older people, including those living with dementia. All of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Alexandra House
Hamstel Road, Harlow CM20 1BU 
9.6 105 reviews
Alexandra House, Harlow, Essex
"My Mum has lived at Alexandra House for nearly 3 years - she has Young-Onset Alzheimer's and requires full-time nursing care. She is well…"   Read all 105 reviews
  • from £1,480 / week
  • 106 Rooms
Location Type Care Home

Alexandra House is situated in lovely grounds and next to the Princess Alexandra Hospital in Harlow. This spacious home provides care for older people, older people with dementia and nursing care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Loganberry Lodge
79/81 New Farm Road, Stanway, Colchester CO3 0PG 
9.6 145 reviews
Loganberry Lodge, Colchester, Essex
"We sadly lost our mum this week and wanted to take a moment to thank the team at Loganberry Lodge care home. When things become very hard…"   Read all 145 reviews
  • from £1,550 / week
  • 143 Rooms
Location Type Care Home

Situated on the outskirts of Colchester in Stanway, Loganberry Lodge has excellent transport links to both the town and nearby amenities. The Home surrounds a beautiful courtyard and many rooms ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leatherland Lodge
Darenth Lane, South Ockendon RM15 5LS 
9.6 97 reviews
Leatherland Lodge, South Ockendon, Essex
"When our 90-year-old father moved into Letherland Lodge in December 25, we were filled with fear and uncertainty. We knew very little about…"   Read all 97 reviews
  • from £1,200 / week
  • 48 Rooms
Location Type Care Home

Leatherland Lodge has been purpose-built to provide effective residential and dementia care in a property that is ideal as both a social and living environment. There are forty-eight places ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bennett Lodge
Waterson Road, Chadwell St Mary, Grays RM16 4LD 
9.6 62 reviews
Bennett Lodge, Grays, Essex
"The short time mum has been there so far my sister and I have found staff very helpful & friendly. The carers really involve themselves…"   Read all 62 reviews
  • from £1,250 / week
  • 48 Rooms
Location Type Care Home

Bennett Lodge, situated in Grays, Essex, is a skilled care practice that looks after up to forty-eight elderly people who may have physical frailties or behavioural complications caused by conditions ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Elizabeth House
30/56 Benfleet Road, Hadleigh, Benfleet SS7 1QB 
9.5 147 reviews
Elizabeth House, Benfleet, Essex
"The home is spotless. From the moment you walk through the door you can feel the warm, positive atmosphere. Everyone is smiling and…"   Read all 147 reviews
  • from £1,550 / week
  • 109 Rooms
Location Type Care Home

Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rosedale Court
6 Homestead Close, Hockley Road, Rayleigh SS6 8FE 
9.4 99 reviews
Rosedale Court, Rayleigh, Essex
"My stepfather has been at Rosedale Court for 6 months now and I've been really impressed with the overall standard of care. He had…"   Read all 99 reviews
  • from £1,649 / week
  • 82 Rooms
Location Type Care Home

Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Brewster House
Oak Road, Heybridge, Maldon CM9 4AX 
9.4 68 reviews
Brewster House, Maldon, Essex
"Outstanding care for my mum, lunch a joy for her she gets to choose from two meals daily! And she is called 'Mum' so lovely!…"   Read all 68 reviews
  • from £1,350 / week
  • 74 Rooms
Location Type Care Home

Brewster House is situated in the Heybridge Basin with good transport links to nearby Maldon, Chelmsford and Witham. The accommodation provided is over two floors and the rooms are all single with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Madelayne Court Care Home
School Lane, Broomfield, Chelmsford CM1 7DR 
9.4 92 reviews
Madelayne Court Care Home, Chelmsford, Essex
"My mother in law came to Madelayne Court last July for 3 weeks respite care.The family all thought highly of the care given. She became a…"   Read all 92 reviews
  • from £1,550 / week
  • 112 Rooms
Location Type Care Home

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town. Madelayne has a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Silvanna Court
84 Runwell Road, Wickford SS11 7HR 
9.4 129 reviews
Silvanna Court, Wickford, Essex
"You cared for my older sister Su, I just wish to thank management and all the staff for the care and love you showed her to the end. She…"   Read all 129 reviews
  • from £1,450 / week
  • 83 Rooms
Location Type Care Home

Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Runwood Homes Ltd Reviews in Essex (2968)

9.6

Runwood Homes Ltd has a Group Review Score of 9.6 (9.629) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

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Review of

Brewster House

from D N (Wife of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Brewster House since August 2025. The staff are excellent and the cleaning staff. Everyone there are caring and always cheerful. I am very pleased with the way my husband is cared for.
Reply from Alin Cuciureanu, Home Manager at Brewster HouseWe are truly grateful for your feedback and are delighted to hear that you are pleased with the care your husband has been receiving. It means a great deal to our whole team to know that their efforts are making a positive difference.
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Review of

Carolyne House

from C F (Daughter of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carolyne House is an exceptional nursing home. The staff are always professional, friendly, caring, compassionate and dedicated to looking after the residents. They go above and beyond in sometimes challenging situations. They provide activities everyday and include as many residents as they can, the
restrictions to this is often the size of the communal areas which are not big enough to accommodate all the residents at once.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you for taking time to give us review. We really appreciate it
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Review of

Tallis House

from Jacqueline J (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother Maureen has been a resident at Tallis house for 1 year, and I have to say the care and standard of hygiene is impressive. My mother settled very quickly and the link on social media allows us to see her happy and content. Activities are arranged on a weekly basis, and the staff are always
on hand to help and assist residents in a caring manner.
Reply from Georgina Braithewaite, Manager at Tallis HouseThank you for your kind review. We're delighted to hear that your mother has settled in so well and that you're pleased with the standards of care and hygiene within the home.
It's wonderful to know that the social media updates help you stay connected and see your mother happy and content,.
Your feedback is greatly appreciated and will be shared with our staff.
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  • Care / Support
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  • Treated with Dignity
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Review of

Tallis House

from Sheryl B (Daughter-in-law of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum arrived not very good shape. The manager Georgina is excellent as is Grace, Ludmilla, Gibben, Debbie and Catherine.. to name but a few. Most of the staff are very helpful and seem to like my mum. She looks alot better now thanks to the help of so many at Tallis. My mum is definately happier and
that says it all. The team try hard to keep the residents safe and occupied (thank you Events) Also the cleanliness is so much better than Ive previously seen...
I would definitely recommend Yallis House.
Thank you Georgina and your Team for working hard and committing to your job! It shows!
Best
Sheryl
Reply from Georgina Braithewaite, Manager at Tallis HouseThank you for your lovely review. Were so please to hear that your mum is happier and looking much better since joining us.
Your king words about the team mean a great deal, and we'll be sure to share your feedback with the team. It's especially reassuring to hear that you've noticed improvements in both wellbeing and the cleanliness of the home.
Thank you for your recommendation and for recognizing the team's hard work ,it is truly appreciated.
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Review of

Tallis House

from S H (Niece of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always been dealt with professionally on telephone or face-to-face. I receive updates on activities and have certainly been in home on occasions and sat and listened or involved ie singing 1960's music, and aiming a ball trough a net, colouring and cards. The staff are always on duty and area
is covered at all times. The staff are very caring whilst placing patients in wheelchairs, getting them out of their armchairs and chatting to them. I am very pleased that when I was offered this home, I could not have wished for anything better for my aunt.
Reply from Georgina Braithewaite, Manager at Tallis HouseThank you so much for your kind and thoughtful review. We truly appreciate you taking the time to share your experience at Tallis House, i will pass on your lovely comments to the rest of the team.
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Review of

Carolyne House

from G G (Son of Resident) published on 4 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The actual care provided by the staff is excellent and very attentive. The home is kept very clean & pleasant in appearance. A wide variety of activities is provided by the home for the residents, although my mother doesn't participate in them. The food is okay. The cost of the care is expensive and
in hard times, a rise of 5.3% was excessive.
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Review of

Stafford Hall Residential Care Home

from Maggie M (Wife of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband suffers with dementia. He has been in residential care at Stafford Hall for the last few months. We as a family are very pleased with the care he has received, the staff are so kind and have got to know him so well.
Stafford Hall is bright, cheerful, clean and welcoming. It is very
homely. After having visited a couple of other Homes we are so happy that we chose Stafford Hall - definitely a good choice.
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Review of

Madelayne Court Care Home

from N N (Son-in-law of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I do not need to use names, the entire team are excellent! Thank you.
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Review of

Carolyne House

from Sandra P (Daughter-in-law of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very impressed with Carolyne House. Overall it's staff are fantastic. Aunt has been there for 3 years, Mum for a year. The staff are like family now and I have no qualms about our family living there, they are safe, well fed and well looked after. Lots of activities going on every day lots of outings
also.
Reply from Avigail Mellish, Manager at Carolyne Housethank you so much for taking time to give us a review. We really appreciate it
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Review of

Carolyne House

from Marion R (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my mum receives on a daily bases.
Reply from Avigail Mellish, Manager at Carolyne Housethank you so much for taking time to give us a review.
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Review of

Carolyne House

from Anthony G (Son of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is looked after as we would expect. All staff are very helpful & respectful & treat dad with dignity. Staff always have smiley faces and have a good rapport with management & likewise management with staff. I couldn't wish for dad to be in a happier secure environment.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for taking time to give us review, we really appreciate it.
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Review of

Longview

from james r (Husband of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has had a number of managers over a relative short period, Lorraine the new manager and she's already made decision that are beneficial to the residents, more importantly I actually believe things will now settle, she has many plans for more improvements, if head office gives her support to
make the changes, I wish her every success more over she's at Longview so we can see these improvements come to fruition.
Reply from Lorraine Taylor, Manager at LongviewThank you for your kind and encouraging words. It really means a lot to me and the whole team to hear that the changes we're making are being noticed and positively received.

I understand that the home has experienced a number of changes recently, and one of my main priorities is to bring stability, consistency, and a clear sense of direction for both residents and staff. I'm committed to building a warm, supportive environment where everyone feels valued and at home.

We do have several plans in place to continue improving the service, and I'm working closely with head office to ensure we can bring these ideas to life. It's important to me that these improvements are meaningful and make a genuine difference to the daily lives of our residents.

Thank you again for your support and well wishes-it's greatly appreciated, and I look forward to sharing our progress with you over time.
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Review of

Brewster House

from P C (Son of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been at Brewster House for nearly seven weeks.He has found it slightly difficult to adapt which is to be expected. all of the staff have been very kind and have looked after him and all of his needs very well, so he is not so anxious thanks for this.
He finds the food on the whole ok,
although he wishes for different choices for the evening tea to be available.
His room is kept clean and tidy with his laundry frequently collected and returned in a timely manner.
I really do think that all the staff led by the Management team try their very best to set a high standard.
Reply from Alin Cuciureanu, Home Manager at Brewster HouseThank you for your kind feedback. We're pleased to hear your father is settling in and that our team has been able to support him.
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Review of

Carolyne House

from Ann K (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff work efficiently and professionally whilst dealing with my mother and I can rest assured that she is very well looked after and her needs, both medical and personal, and her well-being are all dealt with, with extreme care and kindness.
Reply from Avigail Mellish, Manager at Carolyne Housethank you for taking time to give us review. We appreciate it.
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Review of

Carolyne House

from Terence S (Husband of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in 3 care homes and this is the best one by far.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for giving us review, we really appreciate it.
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Review of

Carolyne House

from Barry S (Son of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care & kindness to my Dad is first class. Management & all staff are so caring, warm & friendly. Nothing is too much trouble. My Dad has been here for 2 years now, we are so happy he is at Carolyne House. We know he is safe & well looked after.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for taking time giving us a review. We really appreciate it.
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Review of

Carolyne House

from Kim H (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so pleased with the excellent care my mum has received since she was admitted to Carolyne House. She is well cared for, stimulated and enjoys regular trips out and daily activities to keep her body and mind active and engaged. All the staff are happy and caring. Always welcoming visitors
as well as being very kind and patient with the residents in their care. I could not have wished for a better place for my mum to stay. Mum and the family are very happy with her care.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for taking time to give us review, I will share it with my staff.
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Review of

Carolyne House

from M S (Daughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and compassion we receive from all the staff at Carolyne House is exceptional
My dad is so well cared for and the nurses keep me fully updated on any health / care issues
Words can't express my gratitude to everyone who works at Carolyne House
They are so attentive and ensure my dad
takes part in lots of activities despite his advanced dementia
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for taking time to give us a review, we are going to continue to give high standard of care.
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Review of

The Grange

from John V (Brother of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Grange is a very friendly and caring home where my sister Christine is very happy.
She receives good interaction with the staff and they are very patient and helpful to all her needs.
The food is very good and they pay attention to her dietary needs as well as her well being.
Since Christine
has been a resident we do not have any concerns for her care ,safety and well being.
She has joined the choir and is often taken out on day trips.
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Review of

Alexandra House

from M W (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has lived at Alexandra House for nearly 3 years - she has Young-Onset Alzheimer's and requires full-time nursing care. She is well cared for at the home - importantly the staff know her and her needs, ensuring she is treated as an individual.
The staff work closely with us as a family to give
Mum the best possible care, including respecting our wishes about spending time in communal spaces when activities are happening, even if she cannot fully engage.
The care home are experienced in providing care as residents' needs evolve - for example, they have adapted the food Mum receives as her Alzheimer's has progressed.
There is also a consistency in core staff, which gives us confidence in the consistency of care Mum receives - they know what is or isn't normal for Mum and respond accordingly. The staff are kind and caring and we appreciate the home they are giving to Mum.
I would highly recommend the home.
Reply from Monica Dragu, Registered Manager at Alexandra HouseThank you so much for taking the time to share such a thoughtful and detailed review.
We are truly grateful for your kind words and for placing your trust in us over the past three years. It means a great deal to hear that your mum feels well cared for and that our team's efforts to understand her as an individual are making a positive difference. Supporting residents with young-onset Alzheimer's requires not only experience but genuine compassion, and we're pleased that this is reflected in your experience with us. Working closely with families is incredibly important to us, so we're especially glad you feel involved in your mum's care and that your wishes are respected. Your recognition of our team's consistency and attentiveness is also very much appreciated. Building familiarity and trust allows us to notice even small changes and respond with the right level of care.
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Awards / Recognitions (10)

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