Runwood Homes Ltd in Hertfordshire | 7 Care Homes

Review of
Lancaster Court
from Dennis J (Husband of Resident) published on 23 January 2026 Submitted via Postal Card • Report

Overall Experience

I have been visiting my wife on Sandalwood level for six years. During that time I have found the staff to be a very pleasant and helpful. I trust them fully to always do the best for my wife and I am happy that I chose Lancaster Court as a safe place for her to stay. Because of my experience there

I would be happy to choose the home for myself should the need a rise.

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Review of
Highview Lodge
from S S (Cousin of Resident) published on 26 December 2025 Submitted via Postal Card • Report

Overall Experience

We were welcomed and immediately shown to our cousins' room, which was bright, nicely decorated and very clean. He had recently had been hoisted by staff and was very comfortable. All staff were friendly and engaged with other residents. He had a choice of meal and it was given with care and smiles

in his room. The nursing staff were attentive and would consult the district nurse on a concern. They engaged in conversation and were very polite. We couldn't fault the home and reasured by what we saw.

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Review of
Lancaster Court
from Susan S (Daughter of Resident) published on 25 December 2025 Submitted via Postal Card • Report

Overall Experience

My mum is very happy here and well looked after.

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Review of
Greenbanks
from Martin A (Relative of Resident) published on 22 December 2025 Submitted via Postal Card • Report

Overall Experience

All my feelings are shown in the ratings. Thank you all so much. Martin x

Reply from Catherine Emekwuo,, Home Manager at GreenbanksHi Martin,

Thank you for your wonderful review. We appreciate your feedback.

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Review of
Victoria House Day Centre
from Tracy G (Daughter of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

All staff are very caring and friendly. They have made my mother and I feel very welcome. I have seen a real difference in my mother. Thank you for everything.

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Review of
Highview Day Centre
from Daniel G (Son of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

My mother enjoys here twice weekly visits and food as she doesn't get out the house any other time. The staff are very attentive and look after her challenging needs and make her feel relaxed and ensure she makes the most of the visits.

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Review of
Highview Day Centre
from Sharon P (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

My father has been attending Highview Daycentre for many years now. He was diagnosed with dementia. Upon attending the centre 6 days a week since he first went, has improved his wellbeing. Everyone gives 100% in care & attention. Staff & the Transport drivers go over & beyond. I do not know what I would

have done without the centre providing such a level of service. This has enabled me a lot of freedom and a stress free life . I can not thank them enough for all they do. An absolute gem of a place!!!

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Review of
Wisden Court
from L R (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum has only been here few months, so far I am really pleased with the experience from moving in to now. Mum settled well and you can see how much the staff care. Adapting to her needs with ease ensuring she is included in activities. I feel comfortable knowing mum is safe, fed, warm and cared for.

Everything that is important to her needs and comfort. Very happy.

Reply from Sarah Humberstone, Home Manager at Wisden CourtThank you for your positive review, it means so much to myself and the team and will help future families

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Review of
Wisden Court
from G A (Wife of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

My husband came to Wisden Court last November and he settled very quickly into the home. He is happy and content which makes me feel that too. He loves the staff and they always include him with activities and events. They have a plan each week for residents to join if wanted. Well organised home and

residents come first always.

Reply from Sarah Humberstone, Home Manager at Wisden CourtThank you for your positive review your feedback is very important to us and we could not be happier that your husband enjoys living at Wisden Court

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Review of
Highview Day Centre
from Sally N (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report

Overall Experience

Dad comes to the Day Centre twice a week and has been coming for over a year now. He was reluctant at first when he was diagnosed but we are all glad he was persuaded. He loves the bus trip back and forth, through all the villages he remembers from when he was working, and especially if they put the

music on. He likes the activities at the centre, especially painting, singing, quizzes and meeting animals - anything out of the usual routine, really. The staff are friendly and helpful. Dad's two sessions also give my Mum a chance to have some time to herself, to get things sorted in the house or have appointments. We are all pleased with the day centre's service.

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Review of
Highview Day Centre
from G J (Granddaughter of Resident) published on 5 December 2025 Submitted via Website • Report

Overall Experience

The day centre is very wonderful place and my Nan really enjoys going twice a week. Sits in the puzzle room and enjoys doing puzzles and chatting with everyone. Staff are so helpful and kind.
Nan lives on her own in flat and coming to the day centre has really helped her get out more and socialise.

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Review of
Lancaster Court
from W W (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report

Overall Experience

Lancaster Court is the most wonderful place.
The staff are very professional and friendly.
And always do so many fantastic activities and trips out for the residents. My mum is very happy and contented.
The reassurance that she is safe and surrounded by kindness is so super for us.
Highly recommend.

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Review of
Highview Lodge
from Pamela D (Wife of Resident) published on 20 November 2025 Submitted via Postal Card • Report

Overall Experience

Our family are very happy with the home. It's warm and comfortable. The staff are always available and very kind and helpful. The carers are lovely and kind, and my husband offering support where needed. The home is lovely and bright and clean, very welcoming. There any plenty of lounge areas. The garden

is lovely too,

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Review of
Wisden Court
from J G (Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

My overall experience with Wisden Court has been excellent. The staff go above and beyond. They treat every resident with love and respect. Wisden Court itself just feels like one big family.

Reply from Sarah Humberstone, Home Manager at Wisden CourtThank you for your positive review. We pride ourselves on being like family to our wonderful residents.

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Review of
Ashwood
from Belinda S (Daughter of Resident) published on 13 November 2025 Submitted via Website • Report

Overall Experience

My mum has been at ashwood coming up 4 years the staff are amazing and I'm very happy with my mums care
The home is very welcoming I feel like I'm going to my mums home when I visit. I love the fact it's all on one level and that mum is able to wonder around

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Review of
Highview Lodge
from Laurine S (Granddaughter of Resident) published on 11 November 2025 Submitted via Website • Report

Overall Experience

Since removing my grandmother from this awful place I've received a call from an unknown resident ! I asked the manager Lisa how a resident I do not know has my private details ! she refused to explain ! Again shows this place is awful and needs shutting down do not send anyone here they are not safe

or cared for all this place does is try's to cover things up! Stay away!

Reply from Izabella Goodall, Reviews Team at Highview LodgeThank you for taking the time to share your comments. We are genuinely sorry to hear that your experience has not met your expectations as we always aim to provide the highest standards of care and support to all residents and their families.

We use every opportunity to listen and learn so we can continue to enhance the quality of our service. We sincerely hope you are able to find a place that feels right for you, and we wish you and your grandmother all the very best for the future

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Review of
Highview Day Centre
from Doris S (Resident) assisted by family/friend published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

I like the day centre because everybody is in the same boat as me, it's company for me. I like to have a chat and we have a laugh here. It makes me realise that there are people worse off than me. I enjoy the lunch that is served up, and it is very sociable.

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Review of
Greenbanks
from David K (Brother of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

A lovely care home. 10/10.
Very nice surroundings.

Reply from Catherine Emekwuo,, Home Manager at GreenbanksHello David, thank you for your lovely feedback. We are proud of our home and how passionate the team are towards providing exceptional care to our residents. We look forward to seeing you again.

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Review of
Greenbanks
from B R (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

Greenbanks were all very welcoming on arrival, settled in easily. We had no worries leaving mum for her respite break. Place was well staffed and all seemed genuinely caring towards people in their care. Thank you.

Reply from Catherine Emekwuo,, Home Manager at GreenbanksHello,thank you for your wonderful feedback. We were glad to see how well mum settled during her respite stay. You are always welcome to bring mum for a cuppa and cake whenever you are in our vicinity. We appreciate your feedback.

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Review of
Ashwood
from J R (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been in this care home for three weeks. She is so happy. The nurses are kind, caring and full of fun! My mum tells me she is happy. She is clean, her medication is given when needed, and she enjoys her food. I moved my mum here from a home that was no good. Since being at Ashwood, my mum

has come out of her shell, and she now talks again, and I just know she is happy and content. She smiles more bow. When it is my time, I'd like to move into Ashwood!

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Care Homes Owned by Runwood Homes Ltd in Hertfordshire

Runwood Homes Ltd Locations in Hertfordshire (7)

Runwood Homes Ltd Reviews in Hertfordshire (449)

Lancaster Court

Highview Lodge

Lancaster Court

Greenbanks

Victoria House Day Centre

Highview Day Centre

Highview Day Centre

Wisden Court

Wisden Court

Highview Day Centre

Highview Day Centre

Lancaster Court

Highview Lodge

Wisden Court

Ashwood

Highview Lodge

Highview Day Centre

Greenbanks

Greenbanks

Ashwood

Awards / Recognitions (9)

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