Care Homes Owned by Runwood Homes Ltd in Hertfordshire

I cannot thank everyone at the care home enough for the wonderful care they give my grandma. She is genuinely so happy there, which gives our whole family such peace of mind.

She absolutely loves taking part in all of the activities, always tells us how much she enjoys the food, and her room is always spotless and beautifully looked after. It's clear that the staff take great pride in everything they do.

What really makes this place special is the team. They treat my grandma with such kindness, patience and respect, and they have become like family to her. Knowing she is so well cared for and surrounded by people who genuinely care means the world to us.

Thank you to every member of staff for everything you do. You make such a positive difference to the lives of your residents and their families. We couldn't ask for a better place for our grandma.

My husband moved into Ashwood a couple of months ago, and I can honestly say we are delighted with the care he is receiving. From day one, the manager, Natalie her team and the wonderful carers have shown genuine kindness and compassion. They go above and beyond every single day. It gives us enormous peace of mind knowing he is happy, respected and treated with dignity. I can honestly say, the standard of care is exceptional. The food is good, personal hygiene is never overlooked, with regular baths and hair washing, and clean clothing every day. It's often the little things that make the biggest difference, and Ashwood gets those little things right. We cannot thank Natalie and every member of the team enough for the love, care, dedication and respect they show every day.

I have been going to Highview Day Centre for around eight months. I have always found the staff to be kind, caring and professional, the staff put on activities througout the day and on occasions such as Christmas, Easter, Wimbledon etc, lay on something special.

Fantastic care home! Friendly, helpful staff. My mum has been here almost a year and the care she is receiving is excellent. The gardens are lovely and we love sitting and enjoying the sunshine and listening to the birds.

I am genuinely grateful for the service provided to help our family care for my mother.

I feel that it is a superb facility and great help and support for me caring for my wife with dementia

Looked after my Nana Jan superbly. I know her last few weeks in her life would've been filled with joy and happiness. Staff are extremely kind and considerate, as well as the space being clean and comfortable for residents.

Excellent care of my Nana Jan. The staff here were so friendly and personable towards her. They provided everything she could have asked for. She loved the food they provided and the facilities around her. It is how she wanted to spend her final few weeks.

After looking after my Nan in her final days, the staff were absolutely brilliant in aiding her in any of her needs. The care, support and cleanliness was outstanding all around the clock and were willing to help with any queries!

It was the 1st time for mum to use restbite and she was very nervous. There was no reason as she was made to feel welcome, comfortable and safe. Mum made friends with residents and staff. She has said she would love to come back. Thank you Greenbanks for all your help and support.

Mum absolutely loved it at Wisden Court and was really upset when she left. What a lovely place!

My family and I can not fault the care, kindness and support provided at Lancaster Court. From the onset, the admissions process all the way through to our mother's personal care was outstanding.

You feel so welcome when you visit, given personal updates on your loved one's condition. Residents are Cared for superbly. The bedrooms and communal areas are impeccably clean and homely.

Thank you everyone at Lancaster Court for your kindness for our mum. We were so lucky to have found you.

Thanks so very much for all your help.

Amazing, caring, informative staff that really make an effort to look after my father every day.

My father has been here some time now and unlike his previous home, settled in immediately. He loves the staff who all make a special effort to make him as comfortable as possible.

Ashwood care home is very unique, residents are able to walk freely around, no keypad locks except on the front entrance. Residents have access to the gardens at all times, unlike some homes where they are stuck on the middle or top floor. Ashood is a huge bungalow with lovely well kept gardens. The carers are so kind and the home is so clean. Carers actually show the residents the meals so they can more easily choose. Activities are very well thought out and for all ranges of ability. They keep me informed about all aspects relating to my mum. They are all so friendly and kind. Im so grateful for this care home, I have peace of mind, knowing my mums so well cared for. Fairly recently they appointed a new manager and she is fantastic, with an open door policy. I couldn't imagine my dear mum being anywhere else.

Friendly staff who care for the people with great empathy and devotion. They make sure they are safe happy and get to know the people living in the care home. Not a number but a person. Not an easy task but done with grace and devotion. We truly thank you for your support and caring skills.

When I left to return home to Australia I left in the knowledge that she is good hands.

The team at Lancaster Court are superb. My sister is not the easiest and is very non compliant but all the carers have treated her so well and worked hard to win her over. Living abroad it was a comfort to know she was well looked after. My sister really wanted to return home but could not care for herself and self neglected. Her carers made her feel comfortable and she came to accept that she was in the best place. My sister was happy and contented and I have the utmost admiration for the team at Lancaster Court.

Thankyou to all the team at Lancaster !

Kindness, care and consideration best describes this home. My wife, who is a resident here, cannot walk, talk or feed herself, has been treated with love and care by all staff members, and I have had no concern for her wellbeing from the time she entered the home. Good standards of cleanliness have always been maintained by dedicated staff who work extremely hard, having to deal with all residents' requirements and needs. The home is recommended.