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Care Homes Owned by Runwood Homes Ltd in Norfolk

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd in Norfolk

Only the locations & reviews in Norfolk for Runwood Homes Ltd are showing below.

View the details of all 61 locations (with 5666 reviews) owned by Runwood Homes Ltd

Runwood Homes Ltd Locations in Norfolk (3)

 - Browse 3 Care Homes owned by Runwood Homes Ltd in Norfolk
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Windmill House
14 Browick Road, Wymondham NR18 0QW 
9.8 166 reviews
Windmill House, Wymondham, Norfolk
"We have been visiting Windmill House on a regular basis since January 2025. At the onset we received a friendly and warm welcome from all…"   Read all 166 reviews
  • from £1,350 / week
  • 59 Rooms
Location Type Care Home

Windmill House is pleasantly located in the Wymondham area of Norfolk, with scenic gardens and countryside surroundings, in order to achieve an environment in which a relaxing retirement can be ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Michael's Court
St Michael's Avenue, Aylsham, Norwich NR11 6YA 
9.8 74 reviews
St Michael's Court, Norwich, Norfolk
"Our Granny has been here for just over a year. She's had the best possible care; always clean, treated with dignity and respect and…"   Read all 74 reviews
  • from £1,350 / week
  • 88 Rooms
Location Type Care Home

St Michael's Court is a Aylsham care home that specialises in looking after the needs of people with a form of dementia, with up to eighty-six places for admissions that makes it one's of Norfolk's ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Mill House Nursing Home
Mill Road, Horstead, Norwich NR12 7AT 
9.5 55 reviews
The Mill House Nursing Home, Norwich, Norfolk
"This was first Christmas mum spent not in her own home so would have been a difficult time for her. The staff in the home have been…"   Read all 55 reviews
  • from £1,350 / week
  • 45 Rooms
Location Type Care Home

The Mill House Nursing Home is originally an old Victorian house adapted to provide accommodation for 46 service users, including its new purpose built wing of 13 beds, on two floors. Both floors are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Runwood Homes Ltd Reviews in Norfolk (295)

9.6

Runwood Homes Ltd has a Group Review Score of 9.6 (9.629) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

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Review of

Windmill House

from C F (Friend of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been visiting Windmill House on a regular basis since January 2025. At the onset we received a friendly and warm welcome from all of the staff with whom we came into contact, and this clearly reflect the philosophy of the home. From our observations the utilities are of a high quality, and maintained
to an excellent standard. Our friend has a single en-suit room where we can meet in comfort. There is also a coffee lounge where residents can entertain their visitors with tea and coffee provided. Our friend advises that the food is excellent and there is always a choice of any meals. We have also been impressed by the many and varied activities that are organised for the benefit of the residents, both within and the outside of the home.The fact that the Care Quality Commission in their most recent report of March 2025 rated the home Good in all five disciplines inspected speaks for itself. We would commend Maria and her dedicated group of staff for all their good work
Reply from Maria Paranal, Manager at Windmill HouseThank you for your kind words and continued visits to Windmill House . It means a great deal to hear that you and your friend feel welcomed , comfortable and well supported in our home. I'm credibly proud of our dedicated team and the care , activities and environment we provide for our residents. Your feedback and recognition of our recent CQC rating are truly appreciate and we are glad to know that you have your visits are positive and the experiences you've had and your friend is happy there.
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Review of

Windmill House

from F H (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care that my mum receives, the staff know and respect my mum and do everything they can to ensure her comfort and happiness.
The activities are varied, there is always something going on.
The management are always open and available to talk to.
Reply from Maria Paranal, Manager at Windmill HouseThank you for your kind words. we will pass the comments to our team.
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Review of

Windmill House

from H A (Aunt of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall we are very pleased with the care and attention my mother has received at the Windmill Care Home. Any issues that have been raised with them have been addressed.The staff are always friendly and enthusiastically joined in with the many activities they organise. My mother highly rates the food
that she is given.
Reply from Maria Paranal, Manager at Windmill HouseThank you for your kind words. We will pass your comment to the whole team.
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Review of

Windmill House

from Mary T (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with the standard of care at Windmill House. The staff are friendly, attentive and thoroughly professional. Our mother has settled in very well.
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Review of

Windmill House

from S F (Friend of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been transferred to the Windmill House Wymondham care home. I have noticed the change in her general health. She appears much happier and alert. There are lots of activities that encourage and include the residents. My friend tries to get involved in those she's interesting in.The home
is very clean and cheerfully decorated. All the members of staff that I have spoken to have been helpful. I believe my friend has settled well in this home and is happy.
Reply from Maria Paranal, Manager at Windmill HouseThank you for your kind words. We are glad to hear your friend has settled nicely and is much happier. We will pass your lovely comments to the team.
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Review of

Windmill House

from R R (Daughter of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my mum daily and the home is lovely, a nice atmosphere and very welcoming. The staff go above and beyond to make the residents feel comfortable and part of a family and there are plenty of activities to occupy the week.
Staff are very happy to help with any assistance or concerns. Very caring.
My
mum has had a few health issues and they always have a plan in place to give her the best individual care. Would recommend for sure.
Reply from Maria Paranal, Manager at Windmill HouseThank you for your feedback. We are always happy to go above and beyond to ensure all residents are safe and happy and our families feel supported.
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Review of

St Michael's Court

from C S (Wife of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are lovely, all food great. Nurses great too.
Reply from Holly Roberts, Deputy manager at St Michael's CourtThank you very much for your thoughtful review and for rating us 4 out of 5 stars. We're really pleased to hear your kind comments about our staff and nurses, and that you enjoyed the food-your feedback means a great deal to the whole team. We take pride in providing a warm, caring environment for both our residents and their families, and it's encouraging to know this was reflected in your experience. We're always looking for ways to improve and deliver the very best care, so we truly value your support and feedback. Thank you again for taking the time to share your thoughts.
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Review of

Windmill House

from Lottie S (Great-granddaughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love coming to the care home to see my great granny. I visit her a lot, we are close. All the staff are very welcoming, happy kind and caring. My great grandma is happy there has friends, there's always something going on like activities and events.
Reply from Maria Paranal, Manager at Windmill HouseThank you for your feedback. We are happy to know that you enjoy coming to the home to visit you great granny knowing that she is happy and busy with activities.
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Review of

The Mill House Nursing Home

from Mark G (Son of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was first Christmas mum spent not in her own home so would have been a difficult time for her. The staff in the home have been outstanding in helping mum settle in, and they laid on a number of activities for the residents and their families to enjoy the festive period. On behalf of our family
I would like to say a massive THANK YOU to all of the sfaff at Mill House.
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Review of

The Mill House Nursing Home

from T G (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Mill House in November 2025 having been in hospital and then respite care at a different home.


Dad settled in almost immediately which we were so relieved about as he always said he would never go into a home. He has a lovely big room and was able to take his own tv and other personal

effects and also has his bird table and feeders outside his window, just like at home and with his Alzheimers he does think he is at home a lot of the time.


All the carers we have come into contact with are lovely and really make you and dad feel welcome and you can tell they are committed to their jobs.


We are hopeful that dad will start joining in the regular trips soon as he loves going out for a cuppa! Also looking forward to the spring and getting him out in the lovely grounds. But for now he seems happy and content with how things are.


We feel very lucky the room became available at the right time and now enjoy just going to spend quality time with him.

Reply from Samantha Capper, Manager at The Mill House Nursing HomeThank you for your kind review. We're delighted to know that your experience with The Mill House team is a positive one and that our support made a difference. Your feedback means a great deal to us and inspires our team to continue providing the highest level of care.
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Review of

The Mill House Nursing Home

from L V (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing place! Mum spent 4 weeks in emergency respite care here, she was looked after so well. Fantastic staff and team, wonderful room, amazing care, nothing to criticise. Highly recommend. Thank you Sam and your team. You are the best!
Reply from Samantha Capper, Manager at The Mill House Nursing HomeThank you for taking the time to share your positive experience with us. We're delighted to hear that The Mill House team made a meaningful difference for you. Your kind review truly reinforces the dedication and care we bring to our work every day.
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Review of

The Mill House Nursing Home

from Stephen L (Son of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was treated amazingly and with dignity in the short stay at Mill House, and the staff were brilliant and caring, always looked after family who visited my dad. Would highly recommend.
Reply from Samantha Capper, Manager at The Mill House Nursing HomeThank you for taking the time to share your positive experience with us. We're delighted to hear that The Mill House team made a meaningful difference for you. Your kind review truly reinforces the dedication and care we bring to our work every day.
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Review of

St Michael's Court

from Margaret N (Wife of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always friendly and on hand to help. Now that my husband is settled, he is content and appears to feel at home.
Reply from Holly Roberts, Deputy manager at St Michael's CourtThank you for taking the time to give us a review.
At St Michaels Court, we value every piece of feedback-positive or constructive-as it helps us continually improve and provide the best possible service.
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Review of

Windmill House

from B B (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dealing with dementia in the family and deciding to place a loved one, especially a parent, into a care setting is never going to be easy, but the support, advice and warmth we've continually experienced from Maria and her team has made it that little bit easier. Mum has been living at Windmill House
for a year now and I do genuinely feel she is part of a community. The residents have mixed needs but staff pull together and work so hard to create a relaxed, fun and homely environment. Yes, occasionally little issues arise as you might imagine in a setting such as this, but the tight knit team do their best to put our minds at rest and ensure mum is well cared for, clean, fed with tasty home cooked food, entertained and most importantly loved! I honestly feel so fortunate to have found Windmill house.
Reply from Maria Paranal, Manager at Windmill HouseThank you for seeing us beyond just a care home. We strongly advocate the value of inclusion and that's why everybody is a part of this wonderful family that we are building. I hope your mom continues to feel cared for and loved by Us.
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Review of

St Michael's Court

from S K (Daughter of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Granny has been here for just over a year. She's had the best possible care; always clean, treated with dignity and respect and personal preferences taken into account. As we wheeled her along the corridor, all passing staff members greeted her by name! All staff very friendly, very helpful and
happy to assist visitors and make time to give information. Above the physical care they give attention to mental stimulation like music, or social by taking her into the dining room etc. Granny talks very little now; but when asked she could express her happiness with her environment ("lovely"). Thank you very much to all the staff.
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Review of

St Michael's Court

from T C (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One word "excellent". Lovely, caring staff, nice modern building, good facilities. Most important to me? Staff, they are friendly and caring.
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Review of

Windmill House

from Helen W (Next of Kin) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum came to Windmill House she has been cared for brilliantly and treated exceptionally well.
Despite her complex needs linked to her Alzheimer's the staff have been amazing.
They care, they treat her with respect and every need is met.
The communication and support for families is brilliant
and it has been the best thing I could ask for for mum.
She is now safe and I can relax in the knowledge she is in the best place possible. A shared thank you to the staff team is nowhere near enough to express my gratitude!
Reply from Maria Paranal, Manager at Windmill HouseThank you for your kind words and hope mom continues to settle. Your appreciation will be shared to all the staff team.
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Review of

St Michael's Court

from Rachel N (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident at St Michael's for a year, he settled quite quickly as there was plenty of room for him to walk about and spacious and clean bedrooms. Unfortunately my dad was placed on end of life care in June, I can honestly say the support and care my dad received was outstanding, he was treated
with such dignity and respect and supported us as a family with so much care. I can't thank them enough for making dad's final days as comfortable as possible. One staff member in particular was amazing, a truly lovely, kind carer with a heart of gold. Thank you from us all.
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Review of

St Michael's Court

from Brigette H (Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is lovely I like it.
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Review of

St Michael's Court

from Claire P (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a pleasure to visit, kind staff and residents. Mum well taken care of would like to see Mum enjoy going out. Garden area fantastic. Rooms are spotless. Meals outstanding and entertainment well thought out. Mummy is happy and thriving! Surrounded by friends.
Have spoken to coordinator - talked
about mummy going out, quick resolution.
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Awards / Recognitions (10)

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