Care Homes Owned by Bramley Health in London

dressed and eating and drinking, which can be challenging but they handle it well, never forcing him just encouraging him.

Chesnut lodge is always clean and tidy and the staff make a lot of effort to engage service users in activities should they want to join in. I was incredibly anxious when my Dad first moved in, but everyone has been so kind and considerate, that it's really helped to put me at ease and know that my Dad is getting the care he needs.

any concerns or suggestions, we have no worry about approaching any member of the team and feedback on any action taken is given back to us in a timely manner.

I highly recommend Chestnut Lodge Care Home.

behaviour sometimes falling short of what is expected.
I consistently receive a warm greeting from all staff. They remember me by name. Updating me with my brother's needs is no trouble whatsoever. They are to be congratulated for working exceptionally hard despite the challenges presented.

out with water. It is not safe for a very vulnerable adult like my relative who is has a severe mental health condition. He cannot navigate or use this hose on the wall to shower. He could slip in there and have a serious accident. I have told adult safeguard and they will go and see it. I asked for my brother to be moved from there. He is trapped on the first floor and staff are busy. The lift is run by a key and even I as a visitor feel trapped when I go to see my brother. No fruit is offered to my brother since he has been there. They recently removed a juice machine. I find this place miserly and petty. I do not think it is run well. Certainly no kitchenette for the residents.