Care Homes Owned by South West Care Homes Ltd in Devon

My gran was worried about going into a care home but the staff were very sympathetic and patient, and helped her adjust. She's now doing much better than she was at home, much livelier and sharper. The home is nice and the carers are wonderful.

I just want to say a huge thank you to all the staff for the care that they gave dad and us.

I cannot rate Michaelstowe Care Home highly enough. My father-in-law was admitted back in March 2026 in very poor health, and from day one the support we have received has been absolutely outstanding. The staff are so friendly, they genuinely care about every resident and provide the utmost care and kindness. They are incredibly patient and polite, and handle all the day-to-day things swiftly and professionally. They have informed me of any issues straight away and keep me up to date as and when needed, which has been such a huge comfort. They have not only helped my father-in-law work to get back on his feet, but they have also supported me so much throughout this difficult journey too. It is such a comfort knowing he is in such safe, compassionate hands - we truly cannot fault them.

We honestly cannot praise this care home enough. The experience has been amazing, not just for Mum, but for all of us as a family. From the moment we arrived, we felt so welcome, supported and reassured.

The rooms are clean, spacious and comfortable, each with its own kitchenette, which makes them feel much more homely.

One of the lovely touches is that the home cooked us lunch, and you can also pay to enjoy a meal with your loved one on any day. These little things make such a difference and allow families to spend quality time together.

The staff have been absolutely incredible. I genuinely don't know how they manage to work 14-hour shifts and still show such kindness, patience and compassion to the residents. They go above and beyond, and the care they give is truly heartwarming. It is clear that the residents are treated with dignity, respect and genuine affection.

When you have a loved one who needs care, it can be an emotional and worrying time, but the welcome and support we

From the moment my brother and I were welcomed by Arran, the manager, we knew Manor Court was the one. It feels like a beautiful boutique hotel, yet calm and homely, with the wonderful smell of freshly cooked food.

The bedroom suites are exceptional, each with its own front door, doorbell, lounge area, kitchenette and spacious wet room. I actually cried with happiness when I saw them!

There's a lovely lounge, tearoom/library and hair salon, but the real treasure is the staff. From Arran and the carers to the chef, kitchen team and cleaners, everyone gives 100% and treats residents with genuine warmth and respect.

The freshly prepared food is fantastic. My mum, Maggie, has gone from barely eating to enjoying three hearty meals a day! Toni makes activities fun while helping residents with memory and movement.

Manor Court has given our family priceless peace of mind. With its recent change of ownership, I truly hope everything that makes it special is preserved. A jewel in the crown!

My mum is currently staying in The Manor after a fall at her home and a short stay in hospital. They are taking very good care of her, she is very happy as are we her extended family. The staff are very attentive and helpful especially Billie and Tara.

Thank you Nelly. You and your team are doing a great job. There are smarter care homes in Exmouth but Ashfield is outstanding because it excels at what is the most important thing: providing a loving family environment.

my mum has been in Michaelstowe care home for several months the staff are very helpful and careing. Mum is very happy there as all her needs are taken care of

Staff are approachable and treat my gran is treated with care and dignity. They support her and help her to listen to music which she really enjoys.

Firstly, I cannot recommend Ashfields care home in Exmouth enough, for the care and love they have given my mum when welcoming her into their care. The communication between the family and care staff is incredible and so reassuring, turning a process that I was dreading into a positive experience. My mum settled immediately due to the amount of effort all the staff went through to make it comfortable and homely for her. I want to thank them all and I look forward to continually communicating with them through my mum's new journey in life. Thank you to Billy and Nelly for your support and kindness.

I cannot rate this home highly enough. The staff are so kind and caring and there is a real family feel to the home. The residents and family meetings are a great opportunity to get to know the staff and the other residents. Tea and cakes are plentiful!! Being without an activities coordinator for a while has meant that not so much has been happening within the home, but I'm sure this will change once the new one starts in the near future.

When my Mum Ruth moved to Manorcourt she was made so welcome by all staff. Mum's studio room was cosy and she was able to make it very much hers. There was lots of encouragement to come and join in activities by the events coordinator. The respect and dignity shown by staff to my mum was outstanding. The manager, management team and all the care staff were all so present, available and available to talk with. Both residents and their families were very much included. Thanks has to also go to the kitchen team, housekeeping and the maintenance team. I actually miss visiting.

Very welcoming from all the staff, any queries were dealt with accordingly may be not on the same day but was dealt with. We asked questions and they answered accordingly and seeing the manager/deputy they were always ready to listen and help if they could

My Mum had a fall in 2022 at home and unfortunately never has been able to walk since. After various care homes and then moving to the Manor House in January 2026 she is now settled. The staff are helpful and friendly.and always make you feel weloome. Mum enjoys the variety of meals and there is plenty of activities to join in with and a lovely garden too.

Our mum became a resident of Manor Court in November 2025 and although it was a difficult decision we knew it was the right place for her. In just a short time mum got into the swing of life at her new home and really started to flourish. She was happy and being stimulated by the activities. Mum had a fantastic relationship with the staff and she was well cared for right up to her passing in July. We as a family always felt listened to and were kept informed of how mum was doing and the staff were extremely proactive when mum took an unfortunate turn for the worst. We wouldn't hesitate to recommend Manor Court as we couldn't have asked for better care for mum during her 9 month stay.

My Aunt Monica Smith was a resident at Ashfield for several years. All the time she was there we felt that she was very well cared for and loved by all the team. The staff led by Nellie were always brilliant; Mon was a cheeky lady and enjoyed teasing her favourites. The home was always busy with lots going on and lots of activities and whereas Mon wasn't always an enthusiastic participator she always loved Christmas. At the end of all our visits we always felt comforted knowing Mon was in such wonderful care

My wife has been a resident of Manor House for just over a year prior to the date of this review. It was a difficult decision to make but the management and staff made sure that my wife settled in and supported both of us during the transition. I belive my wife now sees the staff and residents as her 'family'. She has built a close relationship with the staff and particularly those many staff members who were there when my wife first arrived. A recently appointed staff member is responsible for arranging activities for the residents. These activities are imaginative and stimulate both physical and mental capacity. The management team are committed to providing good quality care and create a positive environment for residents and family. Over the year, the Home has received significant investment in the building, equipment and grounds. I am happy that my wife is receiving the support and care that she needs as a resident of the Manor House Care Home.

Thank you!

It was my mother's 104th birthday last week and Jane (the new Activities Co-ordinator) did the most wonderful job setting up a little afternoon tea party in the garden outside Mum's room. She was so thoughtful and provided balloons, sandwiches, pastries and cakes (including a birthday cake with candles). There were juices and low alcohol Prosecco as well as tea and coffee. She even brought in some of her own equipment to make sure it was all beautifully elegant. At the event she helped serve the guests (there were 14 of us) and really took everything off my shoulders - I can't thank her enough for being so organised, friendly and supportive. She is definitely a great asset to The Firs.

It's been lovely to see how much happier my nan is since coming to Michaelstowe. She enjoys all the activities and taking part in the 1000 mile challenge. Nan has built good relationships with all staff, who treat her with dignity and respect.