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Care Homes Owned by South West Care Homes Ltd in Devon

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by South West Care Homes Ltd in Devon

Only the locations & reviews in Devon for South West Care Homes Ltd are showing below.

View the details of all 10 locations (with 358 reviews) owned by South West Care Homes Ltd

South West Care Homes Ltd Locations in Devon (7)

 - Browse 7 Care Homes owned by South West Care Homes Ltd in Devon
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The Firs
27 Fore Street, Witheridge, Tiverton EX16 8AH 
9.7 45 reviews
The Firs, Tiverton, Devon
"The Firs provides a caring and very pleasant environment. I feel that I am well informed about my relatives health and wellbeing,…"   Read all 45 reviews
  • from £1,200 / week
  • 27 Rooms
Location Type Care Home

The Firs is a residential care home set in the heart of the small village of Witheridge in Mid Devon close to Tiverton, South Molton and Braunton. The Firs is housed in an elegant period style ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Ashfield
18 Windsor Square, Exmouth EX8 1JX 
9.6 35 reviews
Ashfield, Exmouth, Devon
"My mum has been a resident at Ashfield for around 18 months due to having dementia. Ashfield regularly arrange activities and events that…"   Read all 35 reviews
  • from £1,150 / week
  • 25 Rooms
Location Type Care Home

Ashfield is a residential home situated in the beautiful seaside resort of Exmouth on the South East coast of Devon. Just on Windsor Square, Ashfield is close to the heart of Exmouth, and is a former ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Kenwyn
Albert Road, Crediton EX17 2BZ 
9.5 36 reviews
Kenwyn, Crediton, Devon
"I would like to thank Danny and all his staff for their support and wonderful care they give my mum, she is cared for with kindness and…"   Read all 36 reviews
  • from £1,000 / week
  • 25 Rooms
Location Type Care Home

Kenwyn is a residential home located near the heart of Crediton in the county of Devon. Crediton boasts a thriving community and is convenient for both Dartmoor and Exmoor and is only seven miles ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Beechmount
Rousdown Road, Chelston, Torquay TQ2 6PB 
9.3 23 reviews
Beechmount, Torquay, Devon
"My mum has been a resident of Beechmount for about 18 months and has always received good care. The staff are always available and caring.…"   Read all 23 reviews
  • from £1,150 / week
  • 25 Rooms
Location Type Care Home

Beechmount is a residential home situated in Chelston, a pleasant residential area of Torquay in the county of Devon, which is housed in an elegant period building. There is a friendly and caring ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
The Manor House
135 Looseleigh Lane, Derriford, Plymouth PL6 5JE 
9.3 25 reviews
The Manor House, Plymouth, Devon
"Following a hospital admission after a fall and temporary delirium resulting from a combination of dehydration, infection and antibiotics…"   Read all 25 reviews
  • from £1,000 / week
  • 30 Rooms
Location Type Care Home

The Manor House is a residential home for older people based in a characterful period residence in Plymouth, Devon. The laid back and homely accommodation provides quality care in a leafy, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lake View Retirement Home
4 South Road, Newton Abbot TQ12 1HL 
9.1 25 reviews
Lake View Retirement Home, Newton Abbot, Devon
"Dad became a resident of Lake View just under a year ago, after an unplanned admission to Hospital. Each time I have visited, all members…"   Read all 25 reviews
  • from £1,000 / week
  • 29 Rooms
Location Type Care Home

Lake View Retirement Home is a residential care home nestled within the tree-lined streets of a quiet suburban area in Newton Abbot, Devon. The home is a detached Victorian villa which has been ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Michaelstowe
211 Ridgeway, Plympton, Plymouth PL7 2HP 
9.0 40 reviews
Michaelstowe, Plymouth, Devon
"My dad stayed at Michaelstowe Care Home for six weeks after leaving hospital, before he was well enough to return home. During that time he…"   Read all 40 reviews
  • from £1,000 / week
  • 24 Rooms
Location Type Care Home

Michaelstowe is an attractive period residence situated in the Ridgeway, at the heart of Plympton near the town of Plymouth. There is a friendly and passionate team on hand 24 hours a day ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

South West Care Homes Ltd Reviews in Devon (229)

9.5

South West Care Homes Ltd has a Group Review Score of 9.5 (9.463) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to South West Care Homes Ltd must have a Review Score.

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Review of

The Firs

from Jane V (Daughter of Resident) published on 24 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care at the Firs is excellent, and my mother has everything she needs. I feel totally confident leaving her there. The home is let down ONLY by the standard of food, which, while obviously adequate for sustenance, is fairly poor. Vegetables are often overcooked, the food is fairly repetitive.I understand
that it is necessarily institutional, but I honestly think there is room for improvement within budget. I believe that possibly some training for the chefs could improve things. This has been an issue that I have regularly raised, but things haven't improved greatly. However, I want to stress, that this is the ONLY fault I find. The staff are wonderful and nothing is too much trouble, no matter what my mother's problem may be.
Reply from Harriet Hawkins, Registered Manager at The FirsThank you for your feedback. We are delighted to hear that you are happy with the care your mother receives and that our team provides the support she needs. I will pass on your kind comments to our care team. We sincerely appreciate your honesty regarding the food, We agree the food we provide should be visually enticing as well as nutritious and I take your comments about overcooked vegetables and lack of variety very seriously. We are currently reviewing and updating our menus to offer greater variety and choice, we will also be looking at mentoring and training for the chefs. Thank you again for helping us identify areas where we can improve, please feel free to reach out directly if you would like to discuss this further.
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Review of

The Manor House

from Steven B (Son of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a hospital admission after a fall and temporary delirium resulting from a combination of dehydration, infection and antibiotics as well as physical frailty, my mum was temporarily placed in this care home to convalesce. The staff have been friendly and professional throughout and have looked
after my mum very well. She herself has told me that they are very good. Out of the categories below 5 out of 5 in all except two which I rated 4 out of 5. Personal dignity because my mum felt slightly uncomfortable when she was washed or dressed by male members of staff though I told her this sort of thing is common in care settings. Happens in hospital all the time. And safety and security because there was a minor issue with the door to her room which was nevertheless quickly resolved.
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Review of

Kenwyn

from C M (Friend of Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The care staff that I have met were kind and helpful but there are not enough. Residents sometimes have to wait for a very long time for anyone to answer their bell. I appreciate carers can be tied up with a resident who is unable to do anything for themselves but my friend is paying for a service she
is not getting.
Reply from Carole Fellows, Manager at KenwynThank you for taking the time to share your feedback.
We are pleased to hear that you have found our care staff to be kind and helpful. However, we are sorry to learn of your concerns regarding response times to call bells.
Please be assured that we make every effort to respond to residents promptly. There are occasions when staff may be supporting residents with complex or urgent care needs, which can affect response times. We continually monitor our service to ensure that residents receive the support they need as quickly as possible.
We value all feedback, as it helps us to continually improve the quality of care and support we provide. We are always happy to discuss any concerns in person and would welcome the opportunity to better understand your experience and address any issues you may have.
Please feel free to speak with Carole, our Manager, or one of our Team Leaders on shift if you would like to discuss this further.
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Review of

The Firs

from R B (Son of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been living in The Firs for some time now, and we are very happy with the care she receives. She is well looked after, and the staff are always friendly, kind, and respectful of her individual needs. They also do a great job of keeping us informed, which gives us real peace of mind.
Recently,
there has been an increase in activities, which has been wonderful to see. It's especially nice seeing mum taking part and enjoying herself more.
The home itself is always well maintained, and the rooms are clean and comfortable, creating a pleasant and welcoming environment.
We truly appreciate the time, care, and effort that all the staff put into looking after our mum. It means a lot to our family.
Reply from Harriet Hawkins, Registered Manager at The FirsThank you for your lovely review. I will be sure to share your feedback with the team, including our Activities Coordinator, Jane
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Review of

The Firs

from J S (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Firs provides a caring and very pleasant environment. I feel that I am well informed about my relatives health and wellbeing, including any changes. It is good to be reassured that the right choice was made when reaching the difficult decision that a care home was necessary.
Reply from Harriet Hawkins, Registered Manager at The FirsThank you for your kind feedback. We are pleased to hear that you feel well informed about your relative's health and wellbeing and that you have found The Firs to be a caring and welcoming environment. I will be sure to pass your lovely comments on to the team.
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Review of

Ashfield

from D M (Son of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident since October 2025. Staff are very caring and attentive. The management staff are very approachable and have been knowledgeable regarding my mothers medical and personal needs. Food appears to be very good, my mother particularly enjoys the puddings. There also appears
to be a programme of entertainment designed to stimulate mental wellbeing. All in all we are very happy with the care provided for my mother.
Reply from Nelly Dumitru, Manager at AshfieldThank you for your lovely feedback. We are so pleased to hear that your mother is happy and well cared for with us. Your kind comments about our staff, management team, activities, and food are greatly appreciated especially knowing your mother enjoys the puddings! Thank you again for your trust and support.
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Review of

The Firs

from D B (Son of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum who unable to care for her/self. Is being cared for by. The Firs. When ever I visit Mum. She always clean. and she never looks stressed. The staff are always happy to answer any questions I have. and always busy helping People like my Mum with their needs. The Home Always presentable and clean.
Thank you for your care for Mum.
Reply from Pip Smith, Group Compliance Manager at The FirsThat's great to hear. Thanks for your feedback, we really appreciate it
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Review of

The Firs

from D B (Son of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Completely satisfied with service and care being given to my mother.
Reply from Harriet Hawkins, Manager at The FirsThank you for your kind review. We are pleased to hear that you are happy with the care your mother is receiving. Your feedback is greatly appreciated.
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Review of

Michaelstowe

from J T (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed at Michaelstowe Care Home for six weeks after leaving hospital, before he was well enough to return home. During that time he received excellent care. The staff showed great attention to detail and were always accommodating, caring, and supportive. They kept us well informed and communication
was excellent throughout his stay, which gave our family real peace of mind. We are very grateful for the kindness and professionalism shown to my dad and would highly recommend Michaelstowe to others in a similar situation.
Reply from Amy Stokes, Manager at MichaelstoweThank you so much for your kind and thoughtful review. It truly means a lot to our team.

Your dad was an absolute pleasure to care for, and were so pleased to hear that you felt well supported and informed throughout his stay. We hope he is settling back into home life comfortably and continuing to do well.

Wishing you and your family all the very best, and thank you again for your recommendation.
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Review of

Ashfield

from Juliet P (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are great..food is brilliant. Care for my father is very good and a nice friendly atmosphere. Nothing is too much trouble for the staff.the closed in garden/patio will be nice for the spring and summer months.my dad has been in here only 2 weeks but we can see an improvement in his state of mind
and he seems really happy with the place
Reply from Nelly Dumitru, Manager at AshfieldThank you so much for your kind words. We're delighted to hear that your father has settled in well and is already showing improvement. Our team works hard to create a warm, supportive environment, and it's wonderful to know this is making a positive difference. We look forward to seeing him enjoy the garden in the coming months.
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Review of

Ashfield

from Kat H (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Ashfield for around 18 months due to having dementia.
Ashfield regularly arrange activities and events that entertain, stimulate and engage the residents.
As a daughter, it makes me happy to see the level of enrichment that this home is providing for not only my mum
but other residents as well.
From all of my experience and time spent at Ashfield, I can see that they provide a caring and inclusive environment for all residents.
Reply from Nelly Dumitru, Manager at AshfieldThank you so much for your kind words and for sharing your experience.
We are delighted to hear that your mum is enjoying the activities and that you feel happy with the care and environment we provide at Ashfield. It means a lot to our team to know that our efforts to create a caring and engaging home are appreciated.
Your feedback is truly valued
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Review of

Ashfield

from Belinda V (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately I had to put my mother who has dementia in Ashfield home, followed by my stepfather who is in and out of hospital with Parkinson's and health issues, but relived they are together, each one has there own spacious bedroom.
I am full of admiration for the kindness, attention and so much
patience from the team there.
So touched and grateful towards Nelly the manageresse that not only spends time with the patients , has a chat in Italian with my mother, and who several times went to visit in hospital my stepfather and gave a chance to have a chat and see my mother via video call with Nellys phone as my mother was so anxious beeing by herself.
Another bonus there, is the most delicious (I tried them) fresh meals cooked every day and so varied,
I find it is also an important issue.
It is so reassuring to leave my parents there as they are so well looked after.
I am very grateful , THANK YOU.
Reply from Nelly Dumitru, Manager at AshfieldThank you so much for your kind and heartfelt review.
We understand how difficult this transition can be, so it means a great deal to know you feel reassured and that your parents are comfortable and well cared for together. Your lovely words about our team are truly appreciated, and I'm personally very touched by your mention.
We're also delighted you and your parents enjoy the meals, as we know how important this is to wellbeing.
Thank you again for your trust-it is a privilege to care for your parents.
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Review of

Michaelstowe

from Laura R (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I wish to express my gratitude to all the staff at Michaelstowe for all the care they have given to my husband since last September, after my admission to the hospital. The care and activities have worked wonders, but he will not come out of his room unless prompted to do so.
Reply from Amy Stokes, Manager at MichaelstoweThank you so much for your kind words. It means a great deal to the whole team to hear that the care and activities have made such a positive difference for your husband.
We're very pleased to say that he is a regular presence in our communal areas and often enjoys joining in with the activities, which is always lovely to see. Your feedback will be shared with the team, who will truly appreciate your appreciation.

With best wishes,
Amy
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Review of

The Manor House

from Wendy S (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was allocated a temporary placement here after discharge from hospital. She has stayed longer than expected but during that time she has been well cared for by kind staff.
I wish there were more staff sometimes ut know that running a care home and recruitment can be quite difficult.
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Review of

Ashfield

from J H (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beautiful mum lived at Ashfields for over four years and she was so very happy there. She made wonderful friends but also she loved the staff and they loved her in equal measure. Mum had several conditions including dementia and gradually her health deteriorated. Nothing was too much trouble for
Ashfields so once we knew mum was coming to end of life care it was an easy decision to keep her at Ashfields where she was loved rather than ending her days in hospital. My sincere and deepest thanks go to all the staff at Ashfields for the love and care they gave not only to mum but also towards myself and other family members. Mum "Lizzie" thought the world of all of you. X
Reply from Nelly Dumitru, Manager at AshfieldThank you so much for sharing such a heartfelt tribute to your mum, Lizzie. It was a privilege to care for her over the years, and we're so glad she felt happy, loved, and part of the Ashfields family.

Knowing that both Lizzie and your family felt supported, especially during her end-of-life care, means the world to our team. Your kind words will be shared with everyone here they will be truly touched.
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Review of

The Firs

from Paula M (Daughter-in-law of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at The Firs since June 2025 & as a family we are so thankful to all staff for the kindness & support they have given to Mum & the family.
Nothing is too much trouble & we are truly grateful.
You are all superstars.
Reply from Pip Smith, Registered Manager at The FirsThanks so much for your review it means a lot. Mum is a joy to look after Pip x
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Review of

Michaelstowe

from Andrew F (Son of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and support for residents is second to none. I understand that with the amount of resident's things get misplaced/lost but expensive items such as glasses, and more personally teeth, need to be looked after more, as they are expensive to replace. Clothing needs to be put in the correct resident's
rooms. This has improved but still occurs. An area where family can sit with residence would be appreciated. The addition of the Activities Coordinator is a major plus. The residents need to be stimulated as much as possible.
Reply from Amy Stokes, Manager at MichaelstoweThank you for taking the time to share your feedback. We are delighted to hear that you feel the care and support provided is second to none and that the addition of our Activities Coordinator has been such a positive for residents.
We also appreciate your comments regarding personal belongings and clothing, and we continue to remind the team of the importance of ensuring items are carefully looked after and returned correctly. For families wishing to spend quiet time together, we do have quieter spaces available in our conservatory and upstairs areas.

Thank you again for your valuable feedback and support.
Amy
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Review of

Michaelstowe

from K F (Daughter-in-law of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great so see a new Activity Lead in the home, hopefully see a more engaged resident lounge as a result. Ideally would like to see more of management team - giving correct laundry back has improved but still room for more improvement. Would be great if a visitor space was made available rather than bedroom
or public areas - since quiet room made into manager office, have either stood in lounge or sat on floor (staff were using conservatory for their break (would have mentioned this in meet with manager but have not managed to make a session)
Reply from Amy Stokes, Manager at MichaelstoweThank you for taking the time to share your feedback. We're pleased to hear your positive comments about our new Activities Lead and the engagement of residents within the home.
We also appreciate your feedback regarding laundry and visiting spaces, and we continue to work with the team to ensure ongoing improvements in these areas. For families wishing to spend quieter time together, the conservatory and other areas of the home are available, and our management team are always happy to speak with relatives and welcome the opportunity to meet whenever convenient.

Thank you again for sharing your comments.
Amy
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Review of

Kenwyn

from Norman S (Husband of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife Pamela has been in Kenwyn Care Home since October, myself and family visit regularly and have found maanger and all staff very kind and helpful, they have beene excellent in their care for my wife as she has advanced dementia and is not the easiest of patients to look after, but they looked
after her well, so I've got nothing but praise for all of them.
Reply from Daniel Ruddock, Manager at KenwynThank you so much for your kind review. It is a pleasure to support your wife. I will pass your kind words to our team.
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Review of

Beechmount

from K K (Son of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Beechmount for about 18 months and has always received good care. The staff are always available and caring. She seems happy and always joins in with the activities. Overall we find the home and staff suits mums needs very well.
Reply from Charlie Knight, Manager at BeechmountThank you for sharing your experience of our home and for such lovely comments
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Awards / Recognitions (0)

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