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Care Homes Owned by South West Care Homes Ltd in Devon

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by South West Care Homes Ltd in Devon

Only the locations & reviews in Devon for South West Care Homes Ltd are showing below.

View the details of all 10 locations (with 345 reviews) owned by South West Care Homes Ltd

South West Care Homes Ltd Locations in Devon (7)

 - Browse 7 Care Homes owned by South West Care Homes Ltd in Devon
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The Firs
27 Fore Street, Witheridge, Tiverton EX16 8AH 
9.7 41 reviews
The Firs, Tiverton, Devon
"Mum has been at The Firs since June 2025 & as a family we are so thankful to all staff for the kindness & support they have given to Mum &…"   Read all 41 reviews
  • from £1,200 / week
  • 27 Rooms
Location Type Care Home

The Firs is a residential care home set in the heart of the small village of Witheridge in Mid Devon close to Tiverton, South Molton and Braunton. The Firs is housed in an elegant period style ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Ashfield
18 Windsor Square, Exmouth EX8 1JX 
9.7 33 reviews
Ashfield, Exmouth, Devon
"My mum has been a resident at Ashfield for around 18 months due to having dementia. Ashfield regularly arrange activities and events that…"   Read all 33 reviews
  • from £1,150 / week
  • 25 Rooms
Location Type Care Home

Ashfield is a residential home situated in the beautiful seaside resort of Exmouth on the South East coast of Devon. Just on Windsor Square, Ashfield is close to the heart of Exmouth, and is a former ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Kenwyn
Albert Road, Crediton EX17 2BZ 
9.6 35 reviews
Kenwyn, Crediton, Devon
"I would like to thank Danny and all his staff for their support and wonderful care they give my mum, she is cared for with kindness and…"   Read all 35 reviews
  • from £1,000 / week
  • 25 Rooms
Location Type Care Home

Kenwyn is a residential home located near the heart of Crediton in the county of Devon. Crediton boasts a thriving community and is convenient for both Dartmoor and Exmoor and is only seven miles ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Beechmount
Rousdown Road, Chelston, Torquay TQ2 6PB 
9.4 23 reviews
Beechmount, Torquay, Devon
"My mum has been a resident of Beechmount for about 18 months and has always received good care. The staff are always available and caring.…"   Read all 23 reviews
  • from £1,150 / week
  • 25 Rooms
Location Type Care Home

Beechmount is a residential home situated in Chelston, a pleasant residential area of Torquay in the county of Devon, which is housed in an elegant period building. There is a friendly and caring ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Michaelstowe
211 Ridgeway, Plympton, Plymouth PL7 2HP 
9.3 39 reviews
Michaelstowe, Plymouth, Devon
"Care and support for residents is second to none. I understand that with the amount of resident's things get misplaced/lost but expensive…"   Read all 39 reviews
  • from £1,000 / week
  • 24 Rooms
Location Type Care Home

Michaelstowe is an attractive period residence situated in the Ridgeway, at the heart of Plympton near the town of Plymouth. There is a friendly and passionate team on hand 24 hours a day ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Manor House
135 Looseleigh Lane, Derriford, Plymouth PL6 5JE 
9.3 24 reviews
The Manor House, Plymouth, Devon
"My dad left hospital in a terrible state. He was anxious, unhappy and distressed. Within 24 hours the change in him has been amazing. Since…"   Read all 24 reviews
  • from £1,000 / week
  • 30 Rooms
Location Type Care Home

The Manor House is a residential home for older people based in a characterful period residence in Plymouth, Devon. The laid back and homely accommodation provides quality care in a leafy, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lake View Retirement Home
4 South Road, Newton Abbot TQ12 1HL 
9.2 25 reviews
Lake View Retirement Home, Newton Abbot, Devon
"Dad became a resident of Lake View just under a year ago, after an unplanned admission to Hospital. Each time I have visited, all members…"   Read all 25 reviews
  • from £1,000 / week
  • 29 Rooms
Location Type Care Home

Lake View Retirement Home is a residential care home nestled within the tree-lined streets of a quiet suburban area in Newton Abbot, Devon. The home is a detached Victorian villa which has been ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

South West Care Homes Ltd Reviews in Devon (220)

9.5

South West Care Homes Ltd has a Group Review Score of 9.5 (9.524) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to South West Care Homes Ltd must have a Review Score.

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Review of

Ashfield

from Kat H (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Ashfield for around 18 months due to having dementia.
Ashfield regularly arrange activities and events that entertain, stimulate and engage the residents.
As a daughter, it makes me happy to see the level of enrichment that this home is providing for not only my mum
but other residents as well.
From all of my experience and time spent at Ashfield, I can see that they provide a caring and inclusive environment for all residents.
Reply from Nelly Dumitru, Manager at AshfieldThank you so much for your kind words and for sharing your experience.
We are delighted to hear that your mum is enjoying the activities and that you feel happy with the care and environment we provide at Ashfield. It means a lot to our team to know that our efforts to create a caring and engaging home are appreciated.
Your feedback is truly valued
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Review of

Ashfield

from Belinda V (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately I had to put my mother who has dementia in Ashfield home, followed by my stepfather who is in and out of hospital with Parkinson's and health issues, but relived they are together, each one has there own spacious bedroom.
I am full of admiration for the kindness, attention and so much
patience from the team there.
So touched and grateful towards Nelly the manageresse that not only spends time with the patients , has a chat in Italian with my mother, and who several times went to visit in hospital my stepfather and gave a chance to have a chat and see my mother via video call with Nellys phone as my mother was so anxious beeing by herself.
Another bonus there, is the most delicious (I tried them) fresh meals cooked every day and so varied,
I find it is also an important issue.
It is so reassuring to leave my parents there as they are so well looked after.
I am very grateful , THANK YOU.
Reply from Nelly Dumitru, Manager at AshfieldThank you so much for your kind and heartfelt review.
We understand how difficult this transition can be, so it means a great deal to know you feel reassured and that your parents are comfortable and well cared for together. Your lovely words about our team are truly appreciated, and I'm personally very touched by your mention.
We're also delighted you and your parents enjoy the meals, as we know how important this is to wellbeing.
Thank you again for your trust-it is a privilege to care for your parents.
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Review of

Michaelstowe

from Laura R (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I wish to express my gratitude to all the staff at Michaelstowe for all the care they have given to my husband since last September, after my admission to the hospital. The care and activities have worked wonders, but he will not come out of his room unless prompted to do so.
Reply from Amy Stokes, Manager at MichaelstoweThank you so much for your kind words. It means a great deal to the whole team to hear that the care and activities have made such a positive difference for your husband.
We're very pleased to say that he is a regular presence in our communal areas and often enjoys joining in with the activities, which is always lovely to see. Your feedback will be shared with the team, who will truly appreciate your appreciation.

With best wishes,
Amy
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Review of

The Manor House

from Wendy S (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was allocated a temporary placement here after discharge from hospital. She has stayed longer than expected but during that time she has been well cared for by kind staff.
I wish there were more staff sometimes ut know that running a care home and recruitment can be quite difficult.
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Review of

Ashfield

from J H (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beautiful mum lived at Ashfields for over four years and she was so very happy there. She made wonderful friends but also she loved the staff and they loved her in equal measure. Mum had several conditions including dementia and gradually her health deteriorated. Nothing was too much trouble for
Ashfields so once we knew mum was coming to end of life care it was an easy decision to keep her at Ashfields where she was loved rather than ending her days in hospital. My sincere and deepest thanks go to all the staff at Ashfields for the love and care they gave not only to mum but also towards myself and other family members. Mum "Lizzie" thought the world of all of you. X
Reply from Nelly Dumitru, Manager at AshfieldThank you so much for sharing such a heartfelt tribute to your mum, Lizzie. It was a privilege to care for her over the years, and we're so glad she felt happy, loved, and part of the Ashfields family.

Knowing that both Lizzie and your family felt supported, especially during her end-of-life care, means the world to our team. Your kind words will be shared with everyone here they will be truly touched.
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Review of

The Firs

from Paula M (Daughter-in-law of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at The Firs since June 2025 & as a family we are so thankful to all staff for the kindness & support they have given to Mum & the family.
Nothing is too much trouble & we are truly grateful.
You are all superstars.
Reply from Pip Smith, Registered Manager at The FirsThanks so much for your review it means a lot. Mum is a joy to look after Pip x
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Review of

Michaelstowe

from Andrew F (Son of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and support for residents is second to none. I understand that with the amount of resident's things get misplaced/lost but expensive items such as glasses, and more personally teeth, need to be looked after more, as they are expensive to replace. Clothing needs to be put in the correct resident's
rooms. This has improved but still occurs. An area where family can sit with residence would be appreciated. The addition of the Activities Coordinator is a major plus. The residents need to be stimulated as much as possible.
Reply from Amy Stokes, Manager at MichaelstoweThank you for taking the time to share your feedback. We are delighted to hear that you feel the care and support provided is second to none and that the addition of our Activities Coordinator has been such a positive for residents.
We also appreciate your comments regarding personal belongings and clothing, and we continue to remind the team of the importance of ensuring items are carefully looked after and returned correctly. For families wishing to spend quiet time together, we do have quieter spaces available in our conservatory and upstairs areas.

Thank you again for your valuable feedback and support.
Amy
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Review of

Michaelstowe

from K F (Daughter-in-law of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great so see a new Activity Lead in the home, hopefully see a more engaged resident lounge as a result. Ideally would like to see more of management team - giving correct laundry back has improved but still room for more improvement. Would be great if a visitor space was made available rather than bedroom
or public areas - since quiet room made into manager office, have either stood in lounge or sat on floor (staff were using conservatory for their break (would have mentioned this in meet with manager but have not managed to make a session)
Reply from Amy Stokes, Manager at MichaelstoweThank you for taking the time to share your feedback. We're pleased to hear your positive comments about our new Activities Lead and the engagement of residents within the home.
We also appreciate your feedback regarding laundry and visiting spaces, and we continue to work with the team to ensure ongoing improvements in these areas. For families wishing to spend quieter time together, the conservatory and other areas of the home are available, and our management team are always happy to speak with relatives and welcome the opportunity to meet whenever convenient.

Thank you again for sharing your comments.
Amy
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Review of

Kenwyn

from Norman S (Husband of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife Pamela has been in Kenwyn Care Home since October, myself and family visit regularly and have found maanger and all staff very kind and helpful, they have beene excellent in their care for my wife as she has advanced dementia and is not the easiest of patients to look after, but they looked
after her well, so I've got nothing but praise for all of them.
Reply from Daniel Ruddock, Manager at KenwynThank you so much for your kind review. It is a pleasure to support your wife. I will pass your kind words to our team.
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Review of

Beechmount

from K K (Son of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Beechmount for about 18 months and has always received good care. The staff are always available and caring. She seems happy and always joins in with the activities. Overall we find the home and staff suits mums needs very well.
Reply from Charlie Knight, Manager at BeechmountThank you for sharing your experience of our home and for such lovely comments
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Review of

Lake View Retirement Home

from K S (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad is cared for in a respectful and dignified manner by staff. Initially he was resistant to change when he first went into the home but over time, has adapted well. The carers and managers are all very welcoming and helpful. Residents are encouraged to take part in any activity provided throughout
the year. Overall we are pleased with the level of care and respect given to dad.
Reply from Carole Fellows, Manager at Lake View Retirement HomeThank you for taking the time to review and we are so pleased you are finding dad to be comfortable and supported with us. I will pass on to the team.
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Review of

Ashfield

from M P (Niece of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Auntie was resident at Ashfield for more than three years until her recent passing. She was always treated with care and respect and settled in to the gentle life there. There are daily activities or entertainment organised to keep residents mentally stimulated. Her room was small but certainly
adequate. She loved no longer having to cook and clean!
The staff have also been very caring and helpful towards me at this time.
I would certainly recommend Ashfield to anyone looking for a care home for their relative.
Reply from Nelly Dumitru, Manager at AshfieldThank you for your kind and thoughtful review. We were honoured to care for your auntie and are pleased to know she felt settled, respected, and well supported during her time at Ashfield.

Our sincere condolences to you and your family, and thank you for your recommendation.
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Review of

Beechmount

from Nicola M (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally I think the care provided to my mother at Beechmount is very good. She is in the advanced stages of dementia and her health and cognition are now very poor. She is kept warm and the staff get her up in the morning and put her in her chair. Unfortunately, she is past the stage of being able
to benefit from joining the other residents but she does spend a lot of hours alone in her room although I don't think that she'd probably benefit from more time being spent with her as she doesn't seem to recognise anyone and has no meaningful speech. It's difficult to know whether more interaction would be of any use. Sometimes she and her surroundings (her chair, the carpet) seem a bit messy and grubby but again this is tricky for the staff to manage given her lack of cognition and control.
Reply from Charlie Knight, Manager at BeechmountThank you for your feedback, it is greatly appreciated
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Review of

Beechmount

from J H (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Beechmount have always been exceptionally caring and helpful. My father has felt happy and comfortable there from day one. I know he's safe and well. It is a great comfort to me to know that he is warm, clean, well fed and looked after.
Reply from Charlie Knight, Manager at BeechmountThank you so much for your wonderful review. We really appreciate you taking the time to share such kind words with us.
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Review of

Beechmount

from L W (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my mum at Beechmount Care Home since her admission over 18 months ago.
She has received excellent personal care in my experience and has settled in well. I was pleased when a down stairs bedroom became available which appropriately meets her needs. She has expressed feeling safe
and comfortable living at the home and no longer feels lonely.
Mum enjoys her food which is home cooked and with choice. There are always snacks and hot drinks available.
Improvements are in progress both regarding interior decorating and the garden area.
The staff are helpful and attentive and there is good staff retention which provides better continuity of care and a friendly family atmosphere. I always feel able to share any concerns and receive good communication by phone or email.
There are activities and entertainment for the residents and visitors are welcome to participate.
Reply from Charlie Knight, Manager at BeechmountThank you for sharing your experience of our home and for such lovely comments
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Review of

Beechmount

from Caroline H (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Doing more activities for the residents which have increased for past 2 months. Majority of staff friendly and helpful. residents seem to enjoy the food that they are given and are given a choice of what they would like on the day.
Reply from Charlie Knight, Manager at BeechmountThank you for taking the time to leave us a review, it is greatly appreciated. Best wishes Charlie
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Review of

Lake View Retirement Home

from M W (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lakeview is a lovely home with an incredible team. My mother is settled here now and it's all thanks to the patient, dedicated staff. I am so grateful for the wonderful care and the warm environment they provide every day.
Finding a home is so important. My mother is happy here and the staff make a
real effort to accommodate her needs and to treat her with dignity and affection in her later years. I also love that they encourage her passion for singing, the team understands what makes her happy.
Knowing she is safe and that her medical needs are being met is a huge relief. Thank you Carole to you and your team for your patience and for going that extra mile to accommodate my mum's needs, which I know sometimes are not easy. Thank you.
Reply from Carole Fellows, Manager at Lake View Retirement HomeThank you Mike. We are so greatful you took the time to review. When mum is singing we know she is content and that makes us smile. I will pass on your very kind words to all the team.
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Review of

Kenwyn

from Sallyann B (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank Danny and all his staff for their support and wonderful care they give my mum, she is cared for with kindness and dignity she is content and comfortable and enjoys her meals which she says are lovely.
Thank you again for the last year of care
Reply from Daniel Ruddock, Manager at KenwynHi Sallyann. Thankyou so much for your review. It is an absolute pleasure to support your mum. I will pass on your kind words to our team who will be thrilled with such positive feedback.
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Review of

The Firs

from Lynda W (Sister of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative moved to The Firs when she was 101 years old and has been cared for with kindness throughout her 17 month stay. She had a lovely room, was pleased to be able to keep precious items of memorabilia around her, enjoyed the food and was provided with all she needed for the last months of her
life.
It was reassuring for our family to find members of staff attending her with calm consideration during her final weeks and days. We were kept closely informed about her state of health during this time and felt confident that she was receiving the best possible care.
Sincere thanks to all those at The Firs who nursed and cared for her so well, giving her peace and dignity at the end of a long life.
Reply from Pip Smith, Registered Manager at The FirsBless you. Thanks for your lovely review it is appreciated. We really miss Chrissie. Do pop in if passing by. Pip
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Review of

The Firs

from Penny L (Sister of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Christine has been treated with kindness and consideration throughout her time at The Firs. She felt looked after and cared for, her room was very comfortable. Christine enjoyed the activities, especially painting the plant pot, she also liked the food and the staff very much.
On my visits to see
Christine (my half sister) I always felt welcomed and, although busy, the staff always had time to speak and approached all the residents with professional care, dignity and good humour.
The Firs is well managed, has a happy atmosphere and the hard working staff all deserve medals for the work they do every day. Thank you all so much for looking after Christine so well.
Reply from Pip Smith, Registered Manager at The FirsThanks so much Penny for your kind words, we were delighted to be able to care for Christine. She always appreciated your visits and music. We will miss her, she was always so cheerful and her encouraging words and thankfulness will be missed.
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Awards / Recognitions (0)

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