Care Home Owned by Springcare Ltd in Derbyshire

now. This care my mum has received now extends to supporting myself. I cannot thank the team enough, their excellent.

clothes.

and I during his stay here.

there is always some kind of activity happening, so much better than another care home my Dad temporarily stayed in.

to choose from and homemade cake. Very clean, all rooms are cleaned daily. The office staff helped us a lot and the carers are second to none. The grounds are kept nice, good parking, and safety measures are always in place. Never saw a member of staff sat down unless doing paperwork. Lots of fundraising events and hard work put into these and planning. Even had an ice cream van visit during hot months. A great home with the best of carers and office staff.

"sweetheart" and "darling", it's only small but I am so keen for her to keep her name.
Some pictures of old Ilkeston would be great too on the walls or a folder.
Thanks everyone, especially the staff on floor one.

we visited there seemed to be another issue, they lost his clothes and ruined his shoes and left him in a half-dressed, often dirty mess.
Needless to say, my father has now moved to a home that cares for his needs. On the day that he left some of the staff were not helpful and very rude.

to my mum and in good spirits as they cared for her.
The home had a lovely atmosphere and would be somewhere that I would personally recommend.

got LOL. We as a family were very reassured at this difficult time and can't thank the staff enough. From our experience, I would not hesitate to recommend Canal Vue.

reasonably happy, having always said she wanted to stay at home.
The activities coordinator has been particularly helpful to both Mum and ourselves in arranging chats over Zoom as we live in Guernsey and are unable to get over to the UK due to the Covid travel restrictions in place. Mum seems to have struck up a friendship with the activities coordinator despite her loss of memory and depends on her for our chats which is much appreciated by ourselves. A big pat on the back to her.

own home is a big ‘step’ (staff really made an effort to keep him company).
The activities lady was brilliant, she managed to engage him in gardening chat, he had lots of knowledge and sharing it was good for him, he even planted seeds. It meant a lot to the family at this very sad time, when he was not his usual able self, that she could spend time with him and involve him in some activities; iPad, planting, dominoes etc. He became bed-bound, the staff made sure he was well cared for, whilst preserving his dignity. He could not have managed at home and we are grateful for the care and consideration he was given by knowledgeable staff, experienced in looking after the elderly.

would definitely recommend Canal Vue to other families looking to put a parent or loved one in safe hands.