Springcare Ltd in Shropshire | 6 Care Homes

Review of
Beech House Nursing Home
from Bob C (Nephew of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

My uncle is extremely well cared for in Beech House, the care staff are kind, available, polite and pleasant, the nursing staff are capable, knowledgable, the manager supportive, capable and available.
The facilities are adequately maintained, suitable for the care of residents.
The rooms clean, well

decorated and maintained overall Beech House is excellent.

Reply from Macie Cox, Marketing Executive at Beech House Nursing Home

Thank you so much for your kind words, we are so pleased that you are happy with the care at Beech House, we are so lucky to have such a fabulous team. Again thank you so much for your support.

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Review of
Hinstock Manor Care Home
from Carron J (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

Both my parents have been in Hinstock Manor since November and December 2024. We as a family were unable to choose where we wanted our parents to go as it was an emergency situation and my mum needed placement as my dad was admitted to hospital. It is almost an hour from where we all live. We couldn't

have found a better place for both of them to be together. The staff go way and beyond what they should be doing. They have a lot to put up with but do it with care and a smile on their faces. They spoil them as if they are their family. We have found places closer to where we live but none of them compare to how well they are looked after. Anything my dad asks for to eat , he is given, even up to 3 full English breakfasts a day. He has put on 3 stone since he has been there. My mum needs encouraging to eat and a special diet and this is made and they feed her with care and not rushed. We would recommend Hinstock Manor to any family needing placement for family members.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your lovely review of Hinstock, we all really appreciate it here! Your parents are truly part of our big family here, as are you. We thank you again for your continued support!

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Review of
Beech House Nursing Home
from R W (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report

Overall Experience

The staff are always patient with my mom, even though her needs are complex. She let me write this: I am so lucky here. So many angles around me.

Reply from Macie Cox, Marketing Executive at Beech House Nursing Home

Thank you so much for your heart warming review, that honestly means so much to us all at Beech House.

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Review of
River Meadows Nursing Home
from R B (Respite Resident) published on 4 June 2025 Submitted via Postal Card • Report

Overall Experience

Well looked after, activities very good, I couldn't walk when I went into River Meadows but after 15 weeks, I came home to no help, climbing stairs, abandoned my walking stick. Was driving within 2 weeks, drove 200 miles in a day, sold two houses and bought myself a bungalow in the area. Now selling

my husband's collectables and packing ready to move. Now cancelling my attorneys because they have let me down very badly. They have been emptying my house without my permission lots of things are missing. Sorry for the delay.

Reply from Macie Cox, Marketing Executive at River Meadows Nursing Home

Thank you so much for your lovely review, we all really appreciate it here at River Meadows. It makes us so happy to hear that you're thriving, we're always here for a chat if you fancy popping in for a drink!

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Review of
The Cedars Nursing Home
from Janet C (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report

Overall Experience

Mum enjoyed her 2nd respite stay at The Cedars. She stayed for a month while my husband and I were abroad on holiday. She feels really at home at The Cedars where she had a very nice ground-floor en-suite room. She likes being able to join other residents in the residents lounge and dining room. The

staff are very friendly and look after Mum really well. She was lucky to have some nice warm sunshine and enjoyed sitting outside with a cocktail! There are regular visits from a chiropodist and hairdresser and activities in the lounge. She will be happy to return in the future.

Reply from Macie Cox, Marketing Executive at The Cedars Nursing Home

Thank you so much for your kind words, we all really appreciate it here at The Cedars. We are so pleased that Mum feels at home with us and is happy at The Cedars. We all look forward to welcoming Mum back on her next trip!

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Review of
Hatton Court Nursing Home
from K V (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

On visiting Hatton Court Nursing Home to visit my Mom, I found the manager and staff truly amazing, helpful and friendly. Mom was in a lovely room and nice and settled. As this has been a big step for me and my family to take I really feel she is in the best place all round for her needs - such a relief

to us all.

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Review of
Beech House Nursing Home
from Jane L (Daughter of Resident) published on 2 May 2025 Submitted via Postal Card • Report

Overall Experience

Beech House has been wonderful. The care and compassion shown towards my dad was lovely, and very reassuring. It's very difficult to have to put a loved one in a home, but my dad really enjoyed the company and being so well looked after. Well done to all staff.

Reply from Macie Cox, Marketing Executive at Beech House Nursing Home

Thank you so much for your lovely review, we really appreciate it here at Beech House.

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Review of
River Meadows Nursing Home
from Lesley K (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report

Overall Experience

It took me a while to find the right nursing home for Mum. I visited quite a few, however as soon as I went to River Meadows it just felt right - good positive atmosphere etc, friendly home. Mum was at the home from June 2024 to her passing in March 2025. It has been a wonderful place for her, where

she has been cared for at a high standard in all aspects. She also made friends with some of the residents and they enjoyed various events and eating together too. The team made Mum's visitors feel so welcome including myself and I got to know the staff well over the month. Everyone from managers to nurses, admin team, care staff, chef and cleaners seemed to know my mum and know what she liked etc. The care was exceptional and to add to this the home has Henry who liked going in Mum's room and she believed he was her cat! Even as the end was coming for Mum, the team looked after her, made sure she was comfortable and kept me informed at every stage. Their kindness and sensitivity has been really appreciated by me, family and friends who have visited. If you ever need me to give a recommendation for someone considering River Meadows I would do that willingly. I would also say that prior to moving there my Mum was at her home and due to her deterioration, it became a burden for me to look after her plus work full-time, my relationship was strained as I was exhausted. Mum's stay at River Measows gave me back my mum and our relationship blossomed again. This was an added bonus I didn't expect. So a big thank you to all of the team who looked after my mum and inadvertently looked after me too. Note - I can't really comment on activities, but I am sure they are excellent and I know that my mum was always included, but due to working I wasn't really around to observe this.

Reply from Macie Cox, Marketing Executive at River Meadows Nursing Home

Thank you so much for all of your kind words about River Meadows, we all appreciate it hugely. Mum is so missed by us all at River but we are so pleased that we could give you a helping hand during these tough moments. Our door is always open, please pop in for a cuppa whenever - sending our love always at this hard time for you and your family.

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Review of
Beech House Nursing Home
from Kathreen M (Daughter of Resident) published on 13 March 2025 Submitted via Website • Report

Overall Experience

Mum was at Beech House from September 2024 until she sadly passed away in December 2025
During her time at Beech she was treated with the utmost dignity and respect, the team at Beech filled her time with love, laughter and non stop support. I knew from day one that i had made the right decision

in placing mum at Beech House. She loved spending time in the beautiful gardens, she would while away the hours enjoying the views and pottering around the flower beds as this was something she loved to do at home.
When mum became poorly the level of care, love & support was amazing....nothing was too much trouble...they were there for her constantly ensuring she had the best level of care right up until the end. Her end of life care plan was exactly how she would have wanted it, she was kept comfortable, monitored constantly and was in no pain and it was all done in a very private and dignified manner.
Thank you Beech

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Review of
Hatton Court Nursing Home
from J J (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report

Overall Experience

My mum and dad have moved into Hatton Court nursing home last week. Both are very happy. They have seen more of each other since they have been in the nursing home, than they saw of each other in the own home over the last 6 months. As for me and the rest of the family we are more relaxed because we

know that they are being well looked after and that's all we wanted for hem.

Reply from Macie Cox, Marketing Executive at Hatton Court Nursing Home

Thank you for your lovely review, we are so pleased that Mum and Dad are settling in well and we are glad that you can be more relaxed now as a family!

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Review of
The Cedars Nursing Home
from L B (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

My father moved to The Cedars for palliative care and was there for 33 days. Having a terminal diagnosis was initially hard for Dad to deal with and at times this showed in his behaviour. The calm atmosphere at The Cedars allowed Dad to reflect and come to terms with his situation. It was such a relief

to the family that he had that opportunity to have all his needs met and be in a peaceful environment before he passed away at the start of this year. The staff were so kind to Dad, arranged so much supportive care and kept us informed about everything. They were also lovely after Dad had passed away - which helped a lot. Extremely thankful that The Cedars were there when we needed them, thank you to everyone involved in his care.

Reply from Macie Cox, Marketing Executive at The Cedars Nursing Home

Thank you so much for taking the time to write such a lovely review for The Cedars. We all really appreciate it. We are sending our love to you and your family at this difficult time. Dad is deeply missed.

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Review of
Hinstock Manor Care Home
from P K (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

At the age of 95, registered blind, hard of hearing and very frail, Mum could no longer remain in her own home and moved into Hinstock Manor Care Home. She had a lovely, large bedroom with ensuite facilities and was encouraged to personalise it with items that were important to her. The staff were very

caring, compassionate, attentive and friendly and did everything they could to ensure Mum was well looked after. Sadly, Mum passed away recently, but I would like to thank everyone at Hinstock Manor, including the lovely reception staff, the carers and the management team for everything they did for her during the 14 months she was with them.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for taking the time to write us a lovely review, Mum is truly missed by all of the team and we send our love at this hard time.

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Review of
Hinstock Manor Care Home
from Kieran P (Grandson of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

Grandad was admitted to Hinstock Manor Care Home in May 2024 after a spell in hospital.
Throughout his time there he had many laughs with the staff and was looked after at a very high standard.
During his end of life pathway the staff treated him with respect and dignity and made it as comfortable

as possible. I want to give a special mention to four members of staff in particular for going up and beyond.
This care home has changed the way I looked at care homes and actually couldn't recommend it any more. Thanks.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your kind words, we really appreciate it here at Hinstock Manor and we are so grateful for your support.

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Review of
The Cedars Nursing Home
from Kiaran A (Son of Resident) published on 24 January 2025 Submitted via Website • Report

Overall Experience

I shall always remember the care and kindness that my mother received in her final months. It brought us all happiness and made her passing that much easier to bear. She had a lovely big room with beautiful views of the countryside, a place of peace at a difficult time. She was loved and treated with

dignity and respect, as were we, a huge relief to us. Nothing was too much trouble, and we knew that she was safe and cared for. Heartfelt thanks to all at The Cedars.

Reply from Macie Cox, Marketing Executive at The Cedars Nursing Home

Thank you so much for your lovely words, Mum is truly missed by us all at The Cedars and we are always here for support if ever you need.

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Review of
Weston House Residential Home
from E G (Goddaughter of Resident) published on 13 January 2025 Submitted via Postal Card • Report

Overall Experience

My godmother has been at Weston House for nearly 2 years. She settled well in EMI and for such a private person just seems to enjoy it. She tries with the activities when it suits her. She is just content. Any behavioral issues, and there has been some, she is treated with such caring and kindness.

Her needs and safety are paramount and I am kept informed of any issues and falls. She is clean, well cared for and happy. Would I mover her? No, she wouldn't allow it.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your kind words it really means a lot to us at Weston House, your feedback will be passed onto the team! Thank you again for your support!

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Review of
Weston House Residential Home
from Caroline F (Sister of Resident) published on 27 December 2024 Submitted via Postal Card • Report

Overall Experience

The reason I put satisfactory for the room - the emergency stairs are obstructing the day light in the room (realise this is not easy to fix). My sister says the food is good. The staff are kind and helpful. The manager has encouraged my sister to paint and draw again. As far as I can see, the staff

arranged activities and outings to improve well-being and health (thinking about my sister in particular).

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your kind words, it really means a lot to us and we're very grateful for your support!

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Review of
Weston House Residential Home
from K M (Daughter of Resident) published on 27 December 2024 Submitted via Postal Card • Report

Overall Experience

My dad was admitted five weeks ago and the manager and all staff have been so understanding and caring with the sudden stroke and dementia that befell my dad. Always welcomed from everyone, from the cleaner to manager, with thoughtfulness and are always available for a chat. Dad has struggled to settle

but "patience" is the staff's middle name and are all doing their best to help the transition to his new home go smoothly.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your kind words, we all really appreciate it here at Weston. We will pass your message onto our fab team!

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Review of
Weston House Residential Home
from T H (Husband of Resident) published on 20 December 2024 Submitted via Postal Card • Report

Overall Experience

Very friendly, welcoming atmosphere.
All the staff are willing to help and very flexible.
The residents are clearly the focus of attention and always come first.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your lovely review, we really appreciate it here at Weston.

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Review of
Hatton Court Nursing Home
from Christine B (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card • Report

Overall Experience

Our mother came to Hutton Court in August 2024. I had been her full time care giver for 2 1/2 years. Since a stroke in April 2023 her abilities had been affected and over time became more complicated. After a fall she became very weak and was transferred to Hatton Court team on a stretcher. Over time

mum has become fairly accepting of the situation and at times she is mobile and surprises the family and staff. The Hatton Court staff are understanding and tolerant of mums ups and downs, are supportive and encouraging. The staff have made a real effort to understanding and learn about her past life achievements. We feel blessed to have mum in such a caring environment.

Reply from Macie Cox, Marketing Executive at Hatton Court Nursing Home

Thank you so much for your lovely review, it means so much to us at Hatton Court - we are so lucky to have such a fabulous team at Hatton!

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Review of
Weston House Residential Home
from Lynda E (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report

Overall Experience

I cannot fault the care/support that my mother receives. I don't have any experience with food so I am unable to comment. However bedrooms, bathrooms and toilet (commode) are unacceptable and leave a lot to be desired. They desperately need to be upgraded or put in place. This would benefit both residents

and staff. Also double glazing maybe of benefit.

Reply from Macie Cox, Marketing Executive at Weston House Residential Home

Thank you so much for your review, your feedback will be passed onto the team.

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Care Homes Owned by Springcare Ltd in Shropshire

Springcare Ltd Locations in Shropshire (6)

Springcare Ltd Reviews in Shropshire (146)

Beech House Nursing Home

Hinstock Manor Care Home

Beech House Nursing Home

River Meadows Nursing Home

The Cedars Nursing Home

Hatton Court Nursing Home

Beech House Nursing Home

River Meadows Nursing Home

Beech House Nursing Home

Hatton Court Nursing Home

The Cedars Nursing Home

Hinstock Manor Care Home

Hinstock Manor Care Home

The Cedars Nursing Home

Weston House Residential Home

Weston House Residential Home

Weston House Residential Home

Weston House Residential Home

Hatton Court Nursing Home

Weston House Residential Home

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