Care Homes Owned by Springcare Ltd in Shropshire

I just wanted to let you know my son had a very good experience and the caregivers we so kind to him and listened to him as it can be quite difficult to understand him at times.The staff were always very friendly and helpful with a big smile

The Cedars is a smart well maintained care home throughout. There is a comfortable lounge with a television and pleasant dining room. Both overlooking the grounds, with a patio where patients can sit out side. My relative had a big airey bedroom and bathroom. The food was good with a varied menu. People came in to lead exercise and entertainment each month.

We are very lucky to have this purpose built respite care facility in our area

Thank you for making this a great experience whilst his parents were away.

During the short time that my dad was looked after in Beech House, I found every member of staff to be caring, hard working and friendly. During my dad's end of life care he was treated with dignity and respect and the nurses were compassionate and knowledgeable. My particular thanks to nurse Marie and carer Paul who went above & beyond. The facilities are clean, well maintained and nothing was too much trouble. Thankyou.

The dedication of the carers were to be commended. You hear so bad comments about care homes, but got to say Hinstock Manor, I would have no hesitation in saying to anyone who is looking into care home but to do there very best to put this one on top of your list.

The last 2 years of my father's life residing in The Cedars he was very happy and cared for. The family was always made to feel very welcome and nothing was too much trouble.

I consider myself lucky to have been sent to Beech House for rehab. The setting of the home is lovely especially the garden. The staff couldn't be more helpful & caring. They are always cheerful. The food is good and there is no pervading smell of cooking throughout the building! An enjoyable stay in the circumstances.

A huge thank you to everyone at Meadow View.

Thank you for taking such excellent care of mum. This was her second stay at Meadow View and she enjoys it so much. The staff are all wonderful and they make her feel so welcome. It's a treat to relax whilst I'm away knowing they'll take care of her every need.

During my association to here I found the care and kindness first class. Can't say more than that. The permanent staff go above and beyond any expectations.

My father was in The Cedars from September 2022 where he received excellent care from the very beginning. The professionalism of all staff was never in doubt but it was the kindness and going the extra mile which my brother and I came to value over the years. A genuine warmth and an ability to 'read between the lines' to allow us a fantastic means of communication via video call when we lived a distance away. The staff was strongly led by the manager who 'sailed a tight ship' and all queries were dealt with promptly and resolved. As close to home from home as you can get!

I stayed a Cedars for one week for respite following a hip operation. All the staff were helpful and friendly. My room was elegant and comfortable. Food was good. Tasty. Cedars looked after my mother as a resident for 10 years. The staff and management are like old friends so I felt safe

In December I went along on a Monday morning only to arrive just before they were to be entertained with a pantomime. I was very moved & humbled to sit and share it with all, the staff were wonderful and it was a very happy experience.

Overall very happy with the care mum is receiving. The home is very 'homely', friendly with good decorations etc. The care staff are marvellous, but feel they are always under pressure due to the number of tasks they are expected to do, the needs of the residents ever increasing + seemingly lack of staff available. Therefore bells not answered promptly no time to chat - not their fault. Activities are ok but don't always happen in line with timetable which is confusing and not always appropriate due to residents limitations!!

What amazing care at this very homely home. My husband has been a respite resident on several occasions over the past few years and I cannot fault the care and attention he has been given by all members of staff. They go above and beyond to ensure that residents are happy and content.

The care provided has been excellent in everyway. Staff were kind, patient and genuinely caring. Dignity and respect at all times. Communication wtih family was clear & reassuring. The home was clean and well organised. Welcoming atmosphere.

My wife has dementia with quite complex emotional needs. She was in 2 previous care homes and really could not settle. From the first sight of her room at Hatton Court, she seemed more settled. Staff have built a really good, caring relationship with her and react very well to her sometimes challenging behaviours. She has had quite a few falls, but each time the medical care/regime has been spot on. I feel confident she is in a caring environment. I felt a large amount of guilt when I had to move her to a care home, but I know she is being well cared for by manager to cleaning staff, and everyone is between. A big thank you to all the staff at Hatton Court.

My grandfather was well looked after at his time in Weston House. The staff were so lovely and caring towards him. He was always in a good mood when we came to visit, always chatty and very complimentary about the home.

My mum has been a resident at this care home for almost 2 years. She is very well looked after. I visit twice a week, staff always very helpful, nothing is too much trouble. Mum is very happy and content to be a resident there.