Springcare Ltd in Merseyside | 7 Care Homes

Review of
Park House Care Home
from Glynis L (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum has been in Park House for a number of years, she has been looked after so well, the staff are absolutely amazing. The only fault we have is nobody answering the door at weekends. Otherwise everything is brilliant.

Reply from Macie Cox, Marketing Executive at Park House Care HomeThank you so much for your lovely review, we really appreciate it. Thank you for raising this, we are looking into ways that this can be improved!

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Review of
Westwood Hall Nursing Home
from Steve M (Son of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

My Mum moved to Westwood Hall in the summer of 2025 as my Dad who was suffering from stage 4 cancer could no longer look after her at home. My Dad then himself became too ill to be at home and following a brief spell in hospital he was also lucky enough to become resident for several months on end of

life care. My Dad sadly passed away in December and my Mum still remains at Westwood Hall.
My Dad could not commend Westwood Hall high enough as do all of our family. The staff are all so friendly, cooperative and extremely approachable. The management are impeccable and extremely supportive and maintain excellent standards. The Dining hall, front lounge and main lounge are a perfect environment for the residents to feel "away" from their rooms and the external grounds in the summer months provide a calm exterior escape for both residents and visiting family.The home feels like an extension to our own home as we come and go frequently which says it all. Superb.

Reply from Macie Cox, Marketing Executive at Westwood Hall Nursing HomeThank you so much for taking the time to write such beautiful words, it means so much to us here at Westwood Hall. We send our love and support to you all at this hard time and are so pleased you love our home. You are all part of our Westwood family and our support is always here whenever you need it.

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Review of
Westwood Hall Nursing Home
from Simon D (Son of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

My Mum has been a resident at Westwood Hall since March 2025. She suffers with dementia and as a consequence now her mobility is severely impaired. In my opinion Westwood Hall is a well managed facility, clean, warm and welcoming to residents and visitors alike. All the staff, Nurses, Carers, Auxiliary

staff are professional, caring and friendly creating a homely atmosphere whilst ensuring residents have the appropriate level of care for their needs.
Entertainment is well planned and caters for all, the office support is strong and nothing appears to much trouble. Catering is good and the gardens are kept beautifully.
I have had very few concerns in respect to my Mum's welfare but any issues that have been raised have been resolved quickly and to our full satisfaction. Thanks to all the team for their on going care and support.

Reply from Macie Cox, Marketing Executive at Westwood Hall Nursing HomeThank you so much for your very complimentary words, we really appreciate it here at Westwood! We have the most amazing team and we are so lucky to have every single one of them.

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Review of
Westwood Hall Nursing Home
from Brian V (Husband of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

I wrote a review a while ago after my wife had been in Westwood Hall for nine months, in which I praised the Home for professionalism and caring of the staff, with friendliness for both residents and visitors. After more than two years, my wife still feels well cared for and I agree and cannot add

anything except regret that her being bedridden stops her using the facilities and gardens.

Reply from Macie Cox, Marketing Executive at Westwood Hall Nursing HomeThank you so much for your review and your continued support, it means more than you'd know. We are so lucky to have such a caring, loyal team here at Westwood Hall!

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Review of
Westwood Hall Nursing Home
from Vicki Karen R (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

Mum was with Westwood Hall 18 month ago, and we had every confidence she was being cared for. Sadly mum passed away after 6 months, then dad needed more care and he too, went to Westwood Hall. My sister and I, and my dad, again have every confidence in this home. The manager and all the team ate great.

Highly recommend!! Nothing is too much trouble everyone us caring, attentive and listens to dad and ourselves. Great atmosphere and thank every member of staff for taking care of our precious mum and dad.

Reply from Macie Cox, Marketing Executive at Westwood Hall Nursing HomeThank you so much for taking the time to leave us such a kind review! Thank you for your trust in us it really does mean a lot, we are always here to support you.

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Review of
Westwood Hall Nursing Home
from David G (Son of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

My Father went into Westwood Hall in April 2025. He has dementia with Alzheimers and it was a worry for us when he first went into nursing care at Westwood Hall. Dad settled into Westwood very easily and is happy there, the staff all know him by name and are very friendly to all residents and visitors.

The food always looks nice and all Dads needs are met at Westwood. Would not hesitate to recommend

Reply from Macie Cox, Marketing Executive at Westwood Hall Nursing HomeThank you so much for your kind words, this means so much to us at Westwood Hall! We are so glad Dad is happy with us, he is very loved here!

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Review of
Westwood Hall Nursing Home
from S W (Son of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

Dad is always well looked after here, by cheerful and attentive staff.
He always enjoys his food.
He enjoys his occasional trips out on the minibus, and also the entertainment that takes place.
He also has a ladyfriend who is also a resident, that gives them both a daily interest.

Reply from Macie Cox, Marketing Executive at Westwood Hall Nursing HomeThank you so much for such lovely feedback about our home! We're so pleased Dad is settled with us at Westwood Hall!

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Review of
Oxton Grange Care Home
from G R (Cousin of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

My cousin was a resident at Oxton Grange for many years. The care was excellent throughout her time there, right up to her recent death at the age of 96. She considered OG to be her home and had a good rapport with all the staff, who respected her and made her life enjoyable. It was a joy to see her

so happy and it was comforting that she ended her days amongst her "family" at Oxton Grange.
Her family would recommend Oxton Grange to any prospective families looking for a place for their loved one.

Reply from Macie Cox, Marketing Executive at Oxton Grange Care HomeThank you so much for taking the time to write us such a lovely review. We miss her hugely and the door is always open for your family if ever you want to pop in for a drink.

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Review of
Oxton Grange Care Home
from Alison H (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

From the first day mum arrived at Oxton Grange I knew immediately it was going to be the right place for her. She was made welcome by the extra-ordinarily briliant staff, but not just her, so was I. I was clearly a little anxious, a member of staff noticed & as I left, gave me a hug & told me they weren't

just there for residents but for relatives too. Believe me - these little things mean such a lot. I have no words to express how grateful I am to all the staff & I hope they realise how brilliant they are.

Reply from Macie Cox, Marketing Executive at Oxton Grange Care HomeThank you so much for your heart warming words, this means so much to us here at Oxton and we will pass on your kind words to the staff!

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Review of
Park House Care Home
from Julie R (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been a resident in Park House for 2 years now as a daughter putting my mother in a care home was the hardest decision I have had to make, but with the help of staff and management the transition was much better than I could ever of imagined. The staff right up to management are outstanding

with care my mum receives she is so happy in her home, which makes things so much easier, for myself and family, I'm so glad I found her forever home.

Reply from Macie Cox, Marketing Executive at Park House Care HomeThank you so much for your lovely review of Park House, we really appreciate your support and we are so pleased that Mum is so happy!

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Review of
Alexandra Care Home
from C O (Wife of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

It's our first 7 weeks of care for my husband, a real struggle for our family to accept.
From the very beginning, the staff, manager to the cleaners, have been very supportive, caring and friendly, making this transition a little easier. Nothing is too much trouble. Thank you, everyone.

Reply from Macie Cox, Marketing Executive at Alexandra Care HomeThank you so much for your lovely review, this is always a tough time but we are always here to support you all, whatever you may need.

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Review of
Westwood Hall Nursing Home
from Rachel S (Daughter of Resident) published on 2 October 2025 Submitted via Website • Report

Overall Experience

My dad moved to Westwood Hall just over a year ago after a severe stroke left him paralysed, with high care needs. I was very anxious, but from the moment he arrived we felt welcomed and supported. Sadly, Dad was initially very unwell and placed on end-of-life care, but through the exceptional compassion,

skill and dedication of the team he recovered and has since thrived as best he can. Despite being bedbound, he is always clean, comfortable and cared for with patience and kindness. Staff take time to chat, find his favourite TV programmes and encourage him to eat and drink. The whole team - carers, nurses, domestic, kitchen and maintenance - are consistently warm, friendly and respectful, and their kindness extends to me too. Management are approachable, responsive and supportive, always ready to listen and help. I never imagined I'd feel this way, but I actually enjoy visiting my dad here. I feel lucky to have found this home. I can't thank the team enough.

Reply from Macie Cox, Marketing Executive at Westwood Hall Nursing HomeThank you so much for your touching review of Westwood Hall, it means so much to us reading your lovely words. We are so grateful for your continued support and are always here if ever you need anything at all!

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Review of
Park House Care Home
from L V (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

Fantastic care home, staff are great. Really friendly and the care they have provided for my mum has been fantastic.

Reply from Macie Cox, Marketing Executive at Park House Care HomeThank you so much for your kind words, we really appreciate all of your support here at Park House!

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Review of
Windy Knowe Nursing Home
from L D (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

Every time I visit mum I am so reassured by how clean and comfortable and cared for she is. Her room is kept extremely clean & the staff are always gentle & caring with mum.
It relieves so much stress knowing she is well looked after and safe.

Reply from Macie Cox, Marketing Executive at Windy Knowe Nursing HomeThank you so much for taking the time to write such a lovely review of our home, Mum is part of our family here and it means a lot to us that you trust us with her care.

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Review of
Park House Care Home
from E L (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff are approachable and caring and take great care of Dad. They have kept us informed of recent changes and worked hard to make improvements. Dad is very settled here.

Reply from Macie Cox, Marketing Executive at Park House Care HomeThank you so much for your kinds words, we are so pleased that you are happy with the care Dad receives and it means so much to us that he is settled.

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Review of
Park House Care Home
from Kathy B (Niece of Resident) published on 8 September 2025 Submitted via Postal Card • Report

Overall Experience

Friendly and helpful staff who go out of their way to make my aunt feel comfortable and looked after.

Reply from Macie Cox, Marketing Executive at Park House Care HomeThank you so much for your lovely review of Park House, we really appreciate it and all feedback you give to us goes a long way!

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Review of
Westwood Hall Nursing Home
from S L (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report

Overall Experience

All the staff at Westwood are very caring and professional. They work very hard to keep my mum happy and healthy. Her room is always clean and tidy. Mum is well fed with lots of cups of tea. I can honestly say without them all I don't think I would still have my mum . I can never thank every single

one of them enough.
Thank you for a wonderful summer Fayre you all worked so hard.

Reply from Macie Cox, Marketing Executive at Westwood Hall Nursing HomeThank you so much for your lovely words, we all really appreciate it here at Westwood. We appreciate your support everyday, thank you from us all!

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Review of
Windy Knowe Nursing Home
from C R (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card • Report

Overall Experience

My father has settled at Windy Knowe, due to the care of all the staff. I can not praise them enough. I'm so very thankful. Excellent home and all staff are so kind caring as if my dad was their father what more could I ask for. Thank you from my heart. Everything is only the best and they are so looked

after and split - which is great as its their end of life. Thank you all.

Reply from Macie Cox, Marketing Executive at Windy Knowe Nursing HomeThank you so much for your kind words, it means a lot to us all here at Windy. It makes us so happy that Dad has settled in with us at Windy, he is most definitely part of the family!

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Review of
Windy Knowe Nursing Home
from C H (Wife of Resident) published on 11 July 2025 Submitted via Postal Card • Report

Overall Experience

My husband's care home closed suddenly, and almost overnight, he moved to Windy Knowe, a much bigger home. I was anxious as to know how he would cope in a larger environment but have been completely blown away by the level of care - the staff are amazing. Within a couple of hours every member of staff

knew his name and mine. There were no times when I could not visit and I even have lunch with him. Although large the atmosphere is warm and inclusive - everyone is catered for and the rooms are lovely. Absolutely recommend 100%.

Reply from Macie Cox, Marketing Executive at Windy Knowe Nursing HomeThank you so much for your lovely review, we all really appreciate it here at Windy! We are so pleased to welcome you to our Springcare family and if there's any support you need please let us know!

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Review of
Westwood Hall Nursing Home
from R G (Daughter of Resident) published on 27 June 2025 Submitted via Website • Report

Overall Experience

Westwood Hall is a pleasant community of care and kindness and my parents are comfortable and settled there. They are enjoying the food and the regular activities including a couple of trips in the mini bus. The staff at Westwood work hard to ensure that residents join in social time where ever possible.

In spite of my Dads severely reduced mobility every effort is made to help him join other residents in the dining room and the lounge daily. My family are confident that all aspects of my parents care are attended to. We enjoyed the recent summer fair in the homes gardens and really appreciate the determined efforts of the staff to make sure that everyone who was able came out to enjoy the day.

Reply from Macie Cox, Marketing Executive at Westwood Hall Nursing HomeThank you so much for your kind words, we are so happy that you are pleased with your parents care. We thank you again for your continued support!

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Care Homes Owned by Springcare Ltd in Merseyside

Springcare Ltd Locations in Merseyside (7)

Springcare Ltd Reviews in Merseyside (241)

Park House Care Home

Westwood Hall Nursing Home

Westwood Hall Nursing Home

Westwood Hall Nursing Home

Westwood Hall Nursing Home

Westwood Hall Nursing Home

Westwood Hall Nursing Home

Oxton Grange Care Home

Oxton Grange Care Home

Park House Care Home

Alexandra Care Home

Westwood Hall Nursing Home

Park House Care Home

Windy Knowe Nursing Home

Park House Care Home

Park House Care Home

Westwood Hall Nursing Home

Windy Knowe Nursing Home

Windy Knowe Nursing Home

Westwood Hall Nursing Home

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