Care Homes Owned by Springcare Ltd in Cheshire

Everything about this care home is brilliant. My mother is so well looked after. The staff are great and their communication is second to none. The facilities are very good. The cleanliness is perfect. We are so grateful of their help and assistance. Thank you everyone!

The major negative experience came from a very small room which I was allocated. During the hot weather the room was barely occupiable with insufficient ventilation, Also there was a prevading smell of urine, which must have come from the carpet.

Allways care and keep us informed of the many activities mum gets envolved in they are really helpful when we ask questions around mums health and wellbeing. A nice athmosphere allways, mum enjoys her time here.

Mum's room is always clean & tidy, with her personal belongings on display. I believe she is treated with care & respect. Mum enjoys the many activities on offer.

My friend really enjoys her stay with you - Thank you

Excellent friendly staff and lovely environment.

Great staff - high quality care

My mum has been at newton hall for 16 months from day one we had issues with the way mum was being treated the staff showed no compassion and no dignity no interaction with mum .mum has gone down hill since being at newton hall by them need meeting her needs basically being left just to walk around when asking to be taken outside they would stand her at a window mum always had dirty clothes on mum having falls and not reporting it to safe guarding as a member of staff informed us that it's a low level but it's a unexplained injury please do not put your parents in this home.

I cannot praise this nursing home highly enough. The care they deliver really goes beyond the standard care.

They really helped her as her health declined and I she genuinely loved some of the staff who looked after her, both during the day and at night.

My mum is in the Barns part of Davenham Hall, a separate unit for dementia. Very welcoming and friendly. Qualified nursing staff. Nice food. Plenty of activities scheduled although my mum doesn't participate. She is well looked after and I trust the staff. Rooms are spacious with good furniture. Always warm inside. Security is good for access and exit.

My friend suffers from progressive vascular dementia and was placed at Bucklow Manor after a long spell of being lovingly cared for at home solely by her husband. Her needs became more than he could manage and her move into 24/7 care was regrettably inevitable. She settled in surprisingly quickly and because of the attention and care of the staff I saw a noticeable improvement in her mobility and interactions. As a result of the general activity, and being amongst many more people, she has been brought back from a general malaise. She had started to need a wheelchair at home and I was delighted to see her walking independently again, albeit at a steady pace but without any aid. On my visit, and accompanied by her husband, she could hold their dog's lead and still walk without assistance. I was very impressed with the staff and the attention they give to the residents' care. The common rooms were clean, fresh and airy and the entrance was welcoming and with a small waiting area.

We are all very grateful to them.

I am not an expert on care homes but have been visiting a number of friends sufficient to recognise good homes and this one is excellent. - the staff in particular struck me as well on top of their roles in looking after their residents with humou, care and great patience. NR

What a wonderful place to have your loved ones cared for, nothing to much trouble and always met with a smile and compassion - just wonderful - they are all angels xx

Food is great, entertainment is great & activities are excellent.

Excellent care, exceptional staff.

Facilities clean and staff so kind and professional. Dad is always well kept , hair cut , room clean ect .we as a family much appreciate all the efforts put in to keep our dad safe and well cared for.

Exceptional care and compassion shown by all staff.

Cannot fault anybody, the home, staff are wonderful. I have worked in care homes in my younger years and this is the best one. My wife is very happy at the home and is well looked after.