Care Homes Owned by Pinnacle Care Ltd in Warwickshire

a weight lifted. I feel her needs are completely met . It really is home from home.everyone is really welcoming and the emotional support for both my wife and the family is truly appreciated. I really really can not thank you enough for all your hard work, finally seeing her coming back to her true self really is amazing. Thank you so much to the manager and the assistant manager for all you do and continue to do .

her mobility and confidence being built I believe my nan can have the best possible and all of this has been made happen by Wolston grange and my nan herself . They are a 10/10 care home . Hands on 24/7 there is always a warm welcome and help and support is provided for family members also . Nothing is too much trouble for the staff. It honestly feels like a home from home . It's so nice to have Nan back . Thank you so much for all support going forward with my Nan's journey.

the front door, although there is a large light above the door! We were then told to make our way to the side of the house leading down the left side through a locked door with a combination lock, again no lighting to which l had to provide a torch. Once through the gate we made our way toward the small conservatory area, again no proper outside lighting, only solar-powered lights on the floor, half of which were not working! Very, very poor indeed. Seems to me the whole lighting or lack of it needs looking at ASAP. This is just a small part of the health and safety issues that need looking at. That's without bringing the slabbed pathway into it, it's an accident area in waiting! Appalling!

the years, the quality of care has never changed. As my mother is always happy and content it gives us peace of mind to know that Mum is in a safe and caring environment. I, therefore, have no hesitation in recommending Manor House.

and keep me informed of any issues concerning my fathers care.

all his needs, the staff take.
I would have no hesitation in recommending The Manor to others.

a family, it includes the resident's relatives in all major decisions regarding care and before covid, allowed us to join in with their many social activities to entertain them. The diligence of care to protect the residents against Coronavirus has been amazing and I cannot thank the staff enough for all that they have done to keep everyone safe. Once we are all vaccinated and can meet again safely, I have no doubt that there will be celebrations. Thank you to everyone you are all very special people.

support and dignity by the staff. Consequently, the residents are a large, happy family of people who have a great deal of fun and respect for the staff who look after them.

cheerful as are the staff and I would highly recommend it and finally to all the wonderful staff, thank you.

doors. There were two chairs and an intercom system so that we could see and hear each other very clearly. It was the most wonderful experience, very emotional but very happy and 2 of mum’s resident friends were also there and we had a really fun and happy time. She was so pleased to see us as were her friends and the lovely carers who we are so fond of and who look after our Mum and everyone so well. Thank you to all the staff at Manor House and Pinnacle care for making this possible.

of the Manager, the team have worked tirelessly to support him in his recovery.
In addition to this, there are numerous activities and events going on with lots of fun and laughter for all.
A huge thank you to each and every one of you!

and her needs well looked after. The rooms are comfortable, well decorated. The food is of a very high standard. The surroundings are very comfortable and suit elderly residents very well. Usually, there would be a plethora of activities taking place but this has obviously been affected by the pandemic, otherwise, the staff are undertaking other activities where possible. Hopefully, it will not be long before some normality can resume. The garden area is nice and well used when allowed. All in all, I feel that there is a homely atmosphere and the staff are very caring and competent. I am always kept informed of developments. I would recommend this care home.

calm. Well done all. THANKS again.

of his well being on a regular basis.

and they have sufficient activities to suit their needs. My mother appears very happy here and that is all I can ask for.

more thanks to the staff. A fantastic manager with a hard working brilliant team. Can't thank them enough for their genuine kindness and care.

are very friendly, kind and helpful. I cannot praise them enough. The food is home cooked and presented nicely. The home is very clean.