from Diana B (Sister of Resident) published on 6 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have been visiting my sister regularly she is very well cared for, at times to begin with the settling period was up and down, but by now staff are very understanding and quietly caring for her. She is happy as we are too.
from Sarah M (Daughter of Resident) published on 6 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Really happy with mum's care. She is so well looked after. The atmosphere in the home is warm and friendly. She has really settled well. It has given me great peace of mind. I always enjoy visiting, mum is mostly bright and happy, and really well looked after. Thank you.
from Barbara H (Friend of Resident) published on 13 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have a dear friend currently in Russell Green care home and l cannot fault the establishment or the wonderful staff . This small friendly care home goes the extra mile to make sure my friend is happy and comfortable at all times. The carers are superb and the food delicious!. Visiting my friend and
the other residents is always an enjoyable event especially when l can join in with some of the great activities they constantly arrange for them. The property is full of character and the gardens superb . Contact with my friend is also no trouble either by phone or email so l can keep in touch from wherever l am. The residents independence is foremost in their care plan but the overall feeling of the place is one of a homely huge family living together in harmony!
from Craig T (Son of Resident) published on 6 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Both management and care staff continue to provide a level of care for my mother that we are more than happy with as a family. The care homes communication is excellent and on the very rare occasions where I've needed to discuss an issue it is dealt with promptly and they keep me updated.
The attitude
of the staff is first class and they are always warm and welcoming on my regular visits.
from David P (Son of Resident) published on 6 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was in Redcote Care Home from 2020 until January 2025. During that time my mum received nothing but exceptional care. As my mums dementia progressed the care turned into the most incredible level of dignity and love as the team led by Ellie supported her towards the end of her life. I will be
forever grateful for the team making this most difficult and painful of times more bearable knowing that when we were not with my mum that she was being so wonderfully cared for.
from Linda S (Daughter of Resident) published on 18 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum always gets great care she is well looked after and given respect the staff are always happy and welcoming ' Mum has lived here for a long time now and I don't have to worry about her as I know she is in good hands the staff also do some lovely activities for the residents
from Hilary F (Daughter of Resident) published on 18 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Staff are always kind and friendly towards the residents and do as much as they can to make them comfortable the food is wonderful and they always entertained with a range of activities like bingo ,singing. Exercises
from Lynne W (Friend of Resident) published on 10 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We recently contacted Russell Green about respite care for a close friend. Julie the manager and the staff involved in the admission were very helpful and suggested we visit to see the home and the room they had available. Our friend had experienced respite in care homes before which hadn't worked out
well. We decided to take the room and brought our friend to stay. All the staff were very helpful and made our friend and us feel very welcome. Our friend was settled in and as she hadn't eaten was offered something to eat and drink. We were also offered drinks as we had been busy most of the day and not had chance to have a drink we accepted. It was obvious that the staff focus on the resident, her needs and comfort were addressed immediately. As our friend needs to gain her strength and generally improve her well-being. We feel confident this will be achieved at Russell Green. Person centred care is really good to see in this care home.
from Philip M (Son of Resident) published on 6 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot rate St Paul's Care Home highly enough, although Mum was only there for a short time and compared to her previous nursing home St Paul's is absolutely fantastic. The staff, management and facilities are superior to any other home I have visited, full praise and highly recommended.
from Mary P (Daughter of Resident) published on 11 March 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother was admitted to St Paul's for respite care under difficult and sensitive circumstances. The experience from pre-admission to her return home was excellent. Most importantly she was shown great warmth and kindness by care staff from the moment she arrived. Both management and staff treated
my mother and our family with such kindness respect and sensitivity - we were extremely fortunate to find ourselves at St. Paul's. The staff always had time to talk and despite being clearly busy there was always a chuckle to be had or time for a story to be told. Additionally advice and liaison with other services was efficient professional and always appropriate. There is genuinely a family feel here, the place oozes warmth and calm. Our grateful thanks go to the manager, care staff, nursing staff, house keepers and the chef's team - you should be so proud of what you do!
from Stuart B (Son of Resident) published on 3 October 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has spent the last year of her life a St Paul's in Waddington. The care received there has been exemplary. The staff are dedicated and always attentive and care seems very personal to the client.
Management and the nurses are brilliant. They all know who we dealt with no need to name them.
Thank
you for everything you did for my mum and we will miss seeing you all.
from Christine L (Sister-in-law of Resident) published on 1 December 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
I am impressed with the level of care that is given at Russell Green Care Home, if you are looking for a great place for your loved ones to be looked after then this is one that should be considered. My brother-in-law is so well cared for and I have found that every member of staff I have encountered
whenever I have visited have been very warm and welcoming. It is a great relief that my brother-in-law is happy at the home and is treated with such care and kindness by all staff.
Thank you everyone at Russell Green.
from A J (Friend of Resident) published on 7 November 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Russell Green has a very warm and caring atmosphere where residents a visitors are made welcome. After everyone has a smile and feels at ease. What a wonderful job you do.
from Terry R (Son of Resident) published on 23 August 2023
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Russell Green provides warm and professional care in a quiet residential area of Woodhall Spa.
I have seen my brother treated with kindness and compassion by all the staff whilst respecting his dignity.
I feel he is in the very best of hands.
from Rachel T (Granddaughter of Resident) published on 13 July 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My nana has always been well cared for at St Paul's. The staff are always welcoming when we visit her; it is always like one big family. The care is excellent, which is most important. The activities for her are geared around things she can do.
from V K (Daughter of Resident) published on 7 July 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
You are unable to put a price on the care, support, dignity and respect given daily to my father by all staff at Russell Green. Combined with daily activities, wonderful food and comfortable surroundings, I cannot recommend it highly enough. Thanks to all for everything you do.
Reply from Sonia Bhandal, Owner at Russell GreenThank you for your review. The staff work really hard.
from Debbie F (Daughter of Resident) published on 5 May 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Following a crisis, my dad has been a resident at The Cottage since December 2022. My overall experience of the home so far is excellent. The staff and management are super caring and friendly. My dad is back to his old self after years of self-neglect. He is joining in the activities (which are excellent)
and has fitted in so well. I cannot thank the staff enough for getting my dad back. I would highly recommend.
from Liza L (Granddaughter of Resident) published on 15 March 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My grandmother is a resident at Russell Green and the difference since being there has been quite amazing. She is a very proud woman and had always taken great pride in her appearance but with the onset of Dementia her confusing memory was failing her and she was losing her zest for day-to-day effort.
Since
moving her to Russell Green she has her hair done, nails done she has gained a healthy weight and is enjoying a new lease of life and at ninety-six she is thriving. Thank you to the wonderful team there that make all this possible and give their wonderful residents the dignity in life they deserve.
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