Care Home Owned by Park Homes UK Ltd in Scottish Borders
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Scottish Borders for Park Homes UK Ltd are showing below.
View the details of all 21 locations (with 507 reviews) owned by Park Homes UK Ltd
Park Homes UK Ltd Locations in Scottish Borders (1)
St Andrew's Nursing Home
9.2
9 reviews
Stirches, Hawick TD9 7NS
"Father residing in home. I find all staff and facilities fantastic for his requirements. He also can't praise them enough as they…" Read all 9 reviews
Location Type Care Home
St Andrew's Nursing Home is a prestigious care home standing on an impressive elevated site overlooking the picturesque town of Hawick. With a rich history spanning over 200 years, this magnificent mansion offers breathtaking views of the border and… Read more about St Andrew's Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 40 Rooms
- from £1,320 / week
Park Homes UK Ltd Reviews in Scottish Borders (9)
9.2
Park Homes UK Ltd has a Group Review Score of 9.2 (9.188) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Park Homes UK Ltd must have a Review Score.
Review of
St Andrew's Nursing Home
from B H (Granddaughter of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good experience with staff and cleanliness, well looked after and welcoming staff on approach.
Activities are enjoyed by all residents. Great getting updates from the staff and management. No complaints.
Activities are enjoyed by all residents. Great getting updates from the staff and management. No complaints.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home
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Review of
St Andrew's Nursing Home
from Gordon M (Son of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Father residing in home. I find all staff and facilities fantastic for his requirements. He also can't praise them enough as they communicate with him on the greatest levels. Food and accommodation is always praised by my father and access to visit is always welcomed. Would recommend this facility for
anyone else who might be looking.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home
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Review of
St Andrew's Nursing Home
from D O (Partner of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A great friendly atmosphere and caring staff
Where everyone is dedicated to the support they give the residents
The help they give and loving caring way in which it is delivered on a shocking wage tbh
Is up and beyond the call of duty in my view
Where everyone is dedicated to the support they give the residents
The help they give and loving caring way in which it is delivered on a shocking wage tbh
Is up and beyond the call of duty in my view
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home
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Review of
St Andrew's Nursing Home
from Pauline H (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is a resident at the care home.she is content and happy.the staff are great with her always interacting with mum.staff are friendly and always welcoming.Lots of activites take place.The staff work realy hard and do a fantastic job.i am greatful for the care they give.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home
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Review of
St Andrew's Nursing Home
from Duncan C (Brother of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have nothing but praise for the staff of St Andrews, always busy but with smiles on their faces . When I visit and it makes no difference who answers the door you are always made welcome. The care of the patients is paramount and this team work together and take great care of the patients. None of
us want to see our relatives ill but I take great comfort knowing my sister is receiving the best of care from this team.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home
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Review of
St Andrew's Nursing Home
from Jean B (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Due to living quite far away I am unable to visit my mother as often as I would wish to. I generally do not tell the home in advance when I plan to visit.
My mother always seems happy and content when I visit. She is encouraged to be as active as she enjoys being. She is always looking clean and well
My mother always seems happy and content when I visit. She is encouraged to be as active as she enjoys being. She is always looking clean and well
cared for.
She had a problem a year ago with losing weight the home has actively worked to address this and she is now a healthy BMI.
Staff friendly and approachable.
Staff show patience and understanding of the needs of the residents.
She had a problem a year ago with losing weight the home has actively worked to address this and she is now a healthy BMI.
Staff friendly and approachable.
Staff show patience and understanding of the needs of the residents.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home
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Review of
St Andrew's Nursing Home
from Keith J (Husband of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife receives excellent care from all the staff at St Andrews Nursing Home - above and beyond what we could expect. The staff are always courteous and caring and treat all the residents with dignity and respect. I would highly recommend St Andrews Nursing Home to everyone and anyone.
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home
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Review of
St Andrew's Nursing Home
from Kay C (Daughter of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Both my parents are in St Andrew's. Overall the care is good and the staff are kind to my parents. I think perhaps at times they are understaffed - takes a while for a bell to be answered. My main criticism would be the food. Whilst I understand the mass catering difficulties it's hard to hear my
dad say his food is cold when it reaches him. It's also strange that a curry is on the menu for residents which is to me a strange meal to offer elderly people! I'd like my parents to have more fruit which helps their nutrition. I'm grateful for the kind members of staff who look after my parents but with a few changes it could make the whole experience better. Thank you
Reply from Georgea Buckle, Operations Executive at St Andrew's Nursing Home
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Review of
St Andrew's Nursing Home
from G M (Son of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Find the staff very helpful and friendly always a smile on their face.
Meals look lovely from what I have seen. Love that they make cakes for their birthdays.
The place is always nicely decorated for the different celebrations throughout the year e.g. Halloween.
Really love the lavender room,
Meals look lovely from what I have seen. Love that they make cakes for their birthdays.
The place is always nicely decorated for the different celebrations throughout the year e.g. Halloween.
Really love the lavender room,
it gives you more privacy to chat without having to go into the bedroom.
Overall a nice atmosphere when you go in.
The only negative I have is that the building inside and out looks tired and could do with a bit of tender loving care. But this doesn't affect by any means the excellent care that is given.
Overall a nice atmosphere when you go in.
The only negative I have is that the building inside and out looks tired and could do with a bit of tender loving care. But this doesn't affect by any means the excellent care that is given.
Reply from Phil Benson, Executive Director of Operations at St Andrew's Nursing Home
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Awards / Recognitions (0)
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