Care Homes Owned by Park Homes UK Ltd in Scottish Borders

Activities are enjoyed by all residents. Great getting updates from the staff and management. No complaints.

Father residing in home. I find all staff and facilities fantastic for his requirements. He also can't praise them enough as they communicate with him on the greatest levels. Food and accommodation is always praised by my father and access to visit is always welcomed. Would recommend this facility for anyone else who might be looking.

Is up and beyond the call of duty in my view

My mum is a resident at the care home.she is content and happy.the staff are great with her always interacting with mum.staff are friendly and always welcoming.Lots of activites take place.The staff work realy hard and do a fantastic job.i am greatful for the care they give.

I have nothing but praise for the staff of St Andrews, always busy but with smiles on their faces . When I visit and it makes no difference who answers the door you are always made welcome. The care of the patients is paramount and this team work together and take great care of the patients. None of us want to see our relatives ill but I take great comfort knowing my sister is receiving the best of care from this team.

Staff show patience and understanding of the needs of the residents.

My wife receives excellent care from all the staff at St Andrews Nursing Home - above and beyond what we could expect. The staff are always courteous and caring and treat all the residents with dignity and respect. I would highly recommend St Andrews Nursing Home to everyone and anyone.

Both my parents are in St Andrew's. Overall the care is good and the staff are kind to my parents. I think perhaps at times they are understaffed - takes a while for a bell to be answered. My main criticism would be the food. Whilst I understand the mass catering difficulties it's hard to hear my dad say his food is cold when it reaches him. It's also strange that a curry is on the menu for residents which is to me a strange meal to offer elderly people! I'd like my parents to have more fruit which helps their nutrition. I'm grateful for the kind members of staff who look after my parents but with a few changes it could make the whole experience better. Thank you

The only negative I have is that the building inside and out looks tired and could do with a bit of tender loving care. But this doesn't affect by any means the excellent care that is given.