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Care Homes Owned by Park Homes UK Ltd in Greater Manchester

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Park Homes UK Ltd in Greater Manchester

Only the locations & reviews in Greater Manchester for Park Homes UK Ltd are showing below.

View the details of all 21 locations (with 529 reviews) owned by Park Homes UK Ltd

Park Homes UK Ltd Locations in Greater Manchester (3)

 - Browse 3 Care Homes owned by Park Homes UK Ltd in Greater Manchester
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Eachstep Blackley
198 Charlestown Road, Blackley, Manchester M9 7ED 
9.8 47 reviews
Eachstep Blackley, Manchester, Greater Manchester
"My step Dad went to stay at Eachstep initially for a respite stay after his dementia condition meant he was no longer safe to live…"   Read all 47 reviews
  • from £1,781 / week
  • 60 Rooms
Location Type Care Home

EachStep Blackley offers specialist residential and nursing care that is focused on enabling people living with dementia to live happier, more independent lives. The EachStep model is designed to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Heartly Green
34 Cutnook Lane, Irlam, Manchester M44 6JX 
9.1 35 reviews
Heartly Green, Manchester, Greater Manchester
"I found the team so kind and caring. My friend has to have respite from time to time, he is very spoilt. I have complete peace of mind.…"   Read all 35 reviews
  • from £1,372 / week
  • 59 Rooms
Location Type Care Home

Heartley Green is situated in Irlam, Salford. It offers residential care to older people and people living with dementia. The home is divided into different households, each has plenty of space to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Pemberton Fold
Pemberton Street, Little Hulton, Manchester M38 9LR 
9.0 38 reviews
Pemberton Fold, Manchester, Greater Manchester
"Great security at door, very welcoming and helpful in every way, explaining everything and offering further help if required. Mum has…"   Read all 38 reviews
  • from £1,372 / week
  • 60 Rooms
Location Type Care Home

Pemberton Fold is a warm, welcoming and friendly care home situated in Little Hulton, Salford. It provides residential care for up to 60 older people, including people living with dementia. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Park Homes UK Ltd Reviews in Greater Manchester (120)

9.0

Park Homes UK Ltd has a Group Review Score of 9.0 (8.955) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Park Homes UK Ltd must have a Review Score.

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Review of

Pemberton Fold

from Karl P (Son-in-law of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great security at door, very welcoming and helpful in every way, explaining everything and offering further help if required. Mum has settled in very nicely due to the amazing staff looking after her. The building has many security points and staff run it well. Great job and glad Mum's in great hands.
Reply from Georgea Buckle, Operations Executive at Pemberton FoldThank you for your kind feedback. We're so pleased to hear that your mum has settled in well and that our team and security have made you feel confident she's in good hands. Your comments mean a lot to our staff, and we're grateful you took the time to share your experience which will be shared with the team at Pemberton!
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Review of

Pemberton Fold

from S W (Granddaughter of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Was a little apprehensive after reading the last review, but I can honestly say that my experience has been nothing but great. My gran is looked after and cared for really good. The improvement in her well-being even after a short time is noticeable. All staff are caring and happy. Management have been
visible and approachable and always make a point of welcoming me in the home. I have no concerns whatsoever. Rooms need updating but decorating has started.
Reply from Georgea Buckle, Operations Executive at Pemberton FoldThank you so much for your kind feedback. We're delighted to hear that your experience has been so positive and that you've already noticed an improvement in your gran's well-being.

It's wonderful to know our team's care, as well as the visibility and approachability of management, has helped you feel reassured and welcome. We also appreciate your comments about the rooms and are pleased you've seen the decorating work underway. We will share your kind words with the team at Pemberton!
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Review of

Pemberton Fold

from Liz E (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pemberton Fold is an outstanding care home. The staff are so caring, patient and kind both to the residents and their families. I was heart broken my dad needed respite as mum was poorly before Christmas but now they are both permanent residents. They are so well looked after by all staff doesn't matter
what their role. We are so glad we found it by chance. It is spotless and doesn't smell like other care homes. The food is excellent
And the residents have a choice. There is a lovely lounge area and dinning room and a fabulous activity room. There is a hair salon and every need of every resident is met to the highest standard. I feel very reassured that my parents are safe and are looked after to such a high standard in a dignified way. It was hard when we dropped dad off that day but he couldn't have been more welcomed and I enjoy visiting and chatting to both mum and dad something I rarely had time to do when we was caring for them. It really is a lovely place to be.
Reply from Georgea Buckle, Operations Executive at Pemberton FoldThank you so much for your lovely review.

We know how difficult that first step into respite care can be, so it means a great deal to hear that your mum and dad feel welcomed, safe and well cared for. Your kind words about our team, the home environment, and the facilities will be shared with everyone - they'll be truly appreciated.

We're so pleased you can now enjoy special time with your parents with peace of mind. Thank you for trusting us with their care.
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Review of

Eachstep Blackley

from H F (Daughter of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step Dad went to stay at Eachstep initially for a respite stay after his dementia condition meant he was no longer safe to live independently and it soon became clear that it was the perfect place for him to stay long term. We looked at so many other care homes and Eachstep is like a breath of fresh
air in comparison. The staff are caring, kind and knowledgeable about his specific dementia needs. His room is lovely - bright and airy and always spotless. He really enjoys the food and company at mealtimes. He has not looked this well in years and we can finally rest easy that he is happy, settled, safe and well cared for. He is treated like family and for that we are very grateful. Thank you for everything.
Reply from Georgea Buckle, Operations Executive at Eachstep BlackleyThank you for sharing such a thoughtful review. We're so pleased to hear that your stepdad has settled in well and that you feel confident in the care he's receiving. Our team is dedicated to providing a safe, welcoming, and supportive environment, so it means a lot to know he's happy, comfortable, and thriving. Thank you for your trust and kind words.
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Review of

Pemberton Fold

from J W (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
What a disgusting place this is. Staff members never answer the phone and the staff are extremely rude. I would never recommend this place. I have had to bring food in for my mother as she refuses to eat what she has been given. My mother is fortunate that she is only there on respite and will be home
soon.
Reply from Georgea Buckle, Operations Executive at Pemberton FoldWe're very sorry to hear about your experience and your mother's stay. This is not the standard of care we aim to provide. Your concerns are important to us, and we'd like the opportunity to discuss them directly so we can address the issues. Please contact our management team at at your convenience.
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Review of

Pemberton Fold

from Tony J (Son of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so grateful for the fantastic care and service that all the care home staff give to my dad, I couldn't wish for him to be in a better place all the staff are lovely caring and so helpful and polite amazing all the time.
Reply from Georgea Buckle, Operations Executive at Pemberton FoldThank you so much for your kind words. We're delighted to hear that your dad is happy and well cared for. Your appreciation means a lot to the whole team and truly encourages staff to keep doing our best every day!
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Review of

Heartly Green

from Margaret D (Friend of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the team so kind and caring. My friend has to have respite from time to time, he is very spoilt. I have complete peace of mind. Thank you so much.
Reply from Georgea Buckle, Operations Executive at Heartly GreenThank you for your lovely feedback. We're so pleased your friend feels well cared for, and that you have peace of mind - that's exactly what we strive for. We will be sure to share this with the team at Heartly Green!
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Review of

Pemberton Fold

from A R (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly, warm and welcoming. The Staff are so kind and supportive. Especially two staff members in particular who really developed a connection with my Dad and went out of their way to look after him. A special thanks to another specific staff member also who cared for my Dad and helped us. Our impression
of the home is positive and there is a lot for residents to keep busy and refreshed. Thank you for giving my Dad a positive environment.
Reply from Georgea Buckle, Operations Executive at Pemberton FoldThank you so much for your heartfelt feedback. We're truly grateful to hear that your dad felt cared for and supported, and that specific staff members made such a meaningful connection with him. It's wonderful to know the home left a positive impression and that the activities provided helped keep him engaged. We'll be sure to pass on your kind words to the team.
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Review of

Pemberton Fold

from D A (Son of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father really enjoyed his stay here. The staff were amazing he was sad to say goodbye.
Reply from Georgea Buckle, Operations Executive at Pemberton FoldThank you for your lovely review. We're so glad your father enjoyed his stay at Pemberton Fold!
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Review of

Heartly Green

from Helen C (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the occasion of mums 90th birthday we were delighted at how many of the staff went out of their way to wish her a happy birthday! Special mention should go to he activities coordinator for over seeing the day and ensuring all the events went so smoothly. Thank you for making mums 90th so special!
Reply from Georgea Buckle, Operations Executive at Heartly GreenThank you for your lovely message! We're so pleased your mum's 90th was a special day. It was a joy for the team to celebrate such a wonderful milestone with her!
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Review of

Pemberton Fold

from M G (Wife of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All family and friends who have visited my husband while he was in respite (I had a hip replacement operation) gave positive feedback about his care. I only visited the home twice, once to drop him off and once to pick him up and my experience was the same. Would recommend this care home.
Reply from Antony Hall, Managing Director at Pemberton FoldThank you for taking the time to write this review. Park Homes strives to provide the best possible care for all its residents and I am pleased that you, your family, and friends all experienced a warm welcome and recognised what our dedicated team of people achieve day in and day out.
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Review of

Heartly Green

from Susan E (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum sadly passed away at the beginning of February after 6 1/2 years as a resident. We cannot thank all staff enough for the care and love shown to her.
It is a difficult decision to hand your loved one over to strangers but we believe it is thanks to you that we had Mum for 97 years.
She could be
trying at times due to dementia but you were always patient and understanding of her needs, always keeping us updated on what was happening.
As Mum slowly declined in health you ensured she was always clean and fresh, things that mattered to her, e.g. her nails, always kept clean. When she didn't want to eat you tempted her and found she would eat yogurt or egg custards. Little things that meant so much.
Her last few weeks we cannot thank you enough for all you did, going above and beyond.
We just want to take this opportunity to Thank every member of staff, past and present for everything, there are no words to convey how much we appreciate what you have done for her and us over 6 1/2 years.
Reply from Georgea Buckle, Operations Executive at Heartly GreenThank you so much for your heartfelt words. We're truly sorry for your loss, and it means so much to us to hear that our care and support made a difference to both your mum and your family. It was an honor for the team to care for her over the years, and we're incredibly grateful for your kind appreciation of the team's efforts.
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Review of

Pemberton Fold

from L J (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is very happy and relaxed here, despite her dementia.
All the staff know her and make a fuss of her (and me! They all know my name and I get a brew when I visit!) From the reception to the cleaners, the chefs to the caters - all lovely. Like a second family!
All of her medical and personal
needs are more than met. The staff are all lovely, very respectful and have the patience of saints.
The food is good. She had been very poorly in hospital and lost a lot of weight but she soon regained it here.
Her room is nice and the whole place is very clean. The lounge area is a nice space where the residents watch TV together.
There are regular activities, parties and celebrations with both in-house games and films and outdoor singers and entertainers.
A few months ago Mum was in hospital with a chest infection and this time cemented my feelings about Pemberton Fold. Whilst the care was excellent I constantly just wished she was back there, for the TLC they provide.
Reply from Georgea Buckle, Operations Executive at Pemberton FoldThank you so much for your kind words! It's heartwarming to hear that your mum feels happy and relaxed, and that you feel like part of the family too. We're so proud of our team for providing the care, comfort, and TLC that makes Pemberton Fold feel like home. Your feedback truly means the world to us!
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Review of

Heartly Green

from R T (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has lived at Heatly Green for 3 years. The carers and staff are so caring. Mum enjoys living there. She says the food is lovely and the staff are lovely and kind. Any issues raised are listened to and acted upon quickly.
Reply from Georgea Buckle, Operations Executive at Heartly GreenMany thanks for your lovely review. We will pass on your kind words to the team at Heartly Green!
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Review of

Pemberton Fold

from V S (Friend of Resident) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Needs more staff on each floor.
Reply from Antony Hall, Managing Director at Pemberton FoldThank you for taking the time to give me this feedback. We work hard to ensure that all our staffing is mapped to residents' needs. I will certainly look into your comments to assure myself that we are achieving that.
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Review of

Eachstep Blackley

from S D (Sister of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Seeing my sister go into a care home has been the worst part of my life. We visited so many homes before finding Each Step and so glad we persevered. The staff are so well trained in understanding the behaviour that comes with dementia and do their utmost to keep everyone happy with thoughtfulness,
kindness and dignity. The settling in hasn't been without its difficulties but we have great confidence that each step forward will be trodden carefully and with love. Big thanks to everyone (bar none)!
Reply from Phil Benson, Executive Director of Operations at Eachstep BlackleyThank you so much for your heartfelt review. We understand how difficult it can be to make the decision to place a loved one in care, and we are so grateful that you found EachStep Blackley to be the right place for your sister. It's wonderful to hear that our staff's understanding of dementia and their approach to care have made a positive impact. We truly value your confidence in our team, and we are committed to providing thoughtful, kind, and dignified care as your sister settles in. Thank you for your trust and for recognising the hard work of our staff. We are here for you every step of the way.
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Review of

Eachstep Blackley

from C C (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love this place my gran was here too so when mum got ill this was the only place I wanted my mum to be placed in. The staff are caring and go above and bound for the people they care for. They always make you welcome when you visit.
Reply from Phil Benson, Executive Director of Operations at Eachstep BlackleyThank you so much for your kind words. We're honoured that you chose EachStep Blackley for your mum, especially after having such a positive experience with your gran being here. It's wonderful to hear that you feel our staff go above and beyond in their care and that you're always made to feel welcome during your visits. Your trust and support mean a great deal to us, and we're committed to continuing to provide the highest standard of care for your mum and all our residents.
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Review of

Eachstep Blackley

from Alan D (Nephew of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff looking after my auntie. The home is always clean and tidy. The staff are very welcoming and always happy to talk. The food and drink is also excellent. I cannot speak highly enough about the staff doing a difficult job they are just brilliant.
Reply from Phil Benson, Executive Director of Operations at Eachstep BlackleyThank you so much for your kind words. We are thrilled to hear that you're so pleased with the care your auntie is receiving. It's wonderful to know that our staff are making such a positive impact with their welcoming and cheerful approach, and that you've been impressed with the cleanliness, food, and drink. We truly appreciate your recognition of the hard work our team puts in, especially in such a challenging role. Your support and kind words mean a lot to us, and we'll continue to strive to provide the best care possible for your auntie and all our residents.
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Review of

Eachstep Blackley

from S R (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Eachstep Blackley for over 5 years the support and care he receives is second to none. He has deteriorated over the last few years and despite this, all his needs are still met. As a family member, we are kept in the loop and also supported. We cannot fault the care he receives and
wouldn't want our dad to be any where else. The staff are unsung heroes caring for our loved ones like they would care for there own.
Reply from Phil Benson, Executive Director of Operations at Eachstep BlackleyThank you so much for your heartfelt and thoughtful review. We are truly honoured that your dad has been with us for over five years and that the care and support he receives have met your family's expectation. We deeply appreciate your recognition of the support you, as a family, receive from us - communication is key, and we're so glad you feel well-informed. Thank you for calling our staff 'unsung heroes' - their dedication to caring for residents as if they were their own family means the world to us. We're grateful for your trust, and we're committed to continuing to provide excellent care for your dad.
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Review of

Eachstep Blackley

from E O (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum who has dementia, moved into Eachstep Blackley in October 2024, for some respite as we had a very difficult time looking after her at home. This was her first real stint in a care environment, and even day centres hadn't gone well up to this point, so we were so nervous. However, I shouldn't
have been, as the care she has been receiving and the efforts the staff make to make her feel at home are second to none. She is happier there than she would have been at home, and I can relax knowing that she's safe, warm, well fed, and has constant good company. Whilst every aspect of this home is brilliant, the main aspect is the staff. They treat everyone like their family, with such respect and affection. They have sweet little in-jokes with my mum and really know how to put her at ease - within the first few days they had all the tools and tricks that she needs figured out, that have taken me years to master. Their dementia understanding and skills are really fantastic.
Reply from Phil Benson, Executive Director of Operations at Eachstep BlackleyThank you so much for your heartfelt and thoughtful review. We are so pleased to hear that your mum is thriving at EachStep Blackley and that the care she is receiving has exceeded your expectations. It's wonderful to know that the staff have been able to make her feel at home and have developed such a strong understanding of her needs so quickly. Our team is dedicated to providing respectful and affectionate care, and your kind words mean a great deal to us. We're also happy to know that you now have peace of mind, knowing she's safe, well-fed, and in good company. Thank you again for your trust in us!
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