Care Homes Owned by Park Homes UK Ltd in Greater Manchester

Well done Eachstep

Well done Eachstep.

My mum moved into Eachstep in December 2025 and as a family we have never looked back. Mum loves everything about it, she lived alone so coming into residential care has opened up a whole new experience for mum. The staff are really friendly and nothing is too much trouble they definitely go above and beyond. Mum has made lots of friends and enjoys all the activities that are offered on a daily basis. I am informed of anything that mum does throughout the day which is good. I would highly recommend Eachstep to anyone. I have no concerns leaving mum at all.

Although parts of the building are a little tired, the standard of care from the wonderful staff more than make up for this. I would highly recommend this care facility.

In particular, their open-door policy and recent proactive approach to managing mum's emotional health and wellbeing have been invaluable. As a family, we cannot emphasise enough how comforting it is to know that they listen to us and, as a result, provide an environment and level of care of high quality. Their genuine interest and attentiveness to the details is much appreciated!

My wife is lovingly cared for by the staff at Woodland at Eachstep. I visit regularly, and carers are polite, happy and helpful. They always update me on my wife's progress, if anything should happen, I will be informed and updated by telephone. I greatly recommend this care home.

We are so happy we found Eachstep care home. The staff are very supportive and very friendly, they do work very hard. Also, the place very clean thanks to the lovely housekeepers, home cooked food, spacious so all can have a good walk about, cinema room which is fantastic idea. We now feel our mother is safe and very well cared for and definitely not lonely. We can't thank and recommend Eachstep enough. Thank you all.

Great staff, lovely clean place, all the girls are lovely, very helpful. They all go that extra mile to help.

After being here for almost two years she is very settled enjoys her surroundings. The garden is lovely and the carers take her out at every opportunity.

Great security at door, very welcoming and helpful in every way, explaining everything and offering further help if required. Mum has settled in very nicely due to the amazing staff looking after her. The building has many security points and staff run it well. Great job and glad Mum's in great hands.

Was a little apprehensive after reading the last review, but I can honestly say that my experience has been nothing but great. My gran is looked after and cared for really good. The improvement in her well-being even after a short time is noticeable. All staff are caring and happy. Management have been visible and approachable and always make a point of welcoming me in the home. I have no concerns whatsoever. Rooms need updating but decorating has started.

And the residents have a choice. There is a lovely lounge area and dinning room and a fabulous activity room. There is a hair salon and every need of every resident is met to the highest standard. I feel very reassured that my parents are safe and are looked after to such a high standard in a dignified way. It was hard when we dropped dad off that day but he couldn't have been more welcomed and I enjoy visiting and chatting to both mum and dad something I rarely had time to do when we was caring for them. It really is a lovely place to be.

My step Dad went to stay at Eachstep initially for a respite stay after his dementia condition meant he was no longer safe to live independently and it soon became clear that it was the perfect place for him to stay long term. We looked at so many other care homes and Eachstep is like a breath of fresh air in comparison. The staff are caring, kind and knowledgeable about his specific dementia needs. His room is lovely - bright and airy and always spotless. He really enjoys the food and company at mealtimes. He has not looked this well in years and we can finally rest easy that he is happy, settled, safe and well cared for. He is treated like family and for that we are very grateful. Thank you for everything.

What a disgusting place this is. Staff members never answer the phone and the staff are extremely rude. I would never recommend this place. I have had to bring food in for my mother as she refuses to eat what she has been given. My mother is fortunate that she is only there on respite and will be home soon.

I am so grateful for the fantastic care and service that all the care home staff give to my dad, I couldn't wish for him to be in a better place all the staff are lovely caring and so helpful and polite amazing all the time.

I found the team so kind and caring. My friend has to have respite from time to time, he is very spoilt. I have complete peace of mind. Thank you so much.

Friendly, warm and welcoming. The Staff are so kind and supportive. Especially two staff members in particular who really developed a connection with my Dad and went out of their way to look after him. A special thanks to another specific staff member also who cared for my Dad and helped us. Our impression of the home is positive and there is a lot for residents to keep busy and refreshed. Thank you for giving my Dad a positive environment.

My father really enjoyed his stay here. The staff were amazing he was sad to say goodbye.

All family and friends who have visited my husband while he was in respite (I had a hip replacement operation) gave positive feedback about his care. I only visited the home twice, once to drop him off and once to pick him up and my experience was the same. Would recommend this care home.

We just want to take this opportunity to Thank every member of staff, past and present for everything, there are no words to convey how much we appreciate what you have done for her and us over 6 1/2 years.