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Care Homes Owned by Park Homes UK Ltd in West Yorkshire

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Park Homes UK Ltd in West Yorkshire

Only the locations & reviews in West Yorkshire for Park Homes UK Ltd are showing below.

View the details of all 21 locations (with 529 reviews) owned by Park Homes UK Ltd

Park Homes UK Ltd Locations in West Yorkshire (5)

 - Browse 5 Care Homes owned by Park Homes UK Ltd in West Yorkshire
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Holly Park
Green End, Clayton Lane, Clayton, Bradford BD14 6BB 
9.1 11 reviews
Holly Park, Bradford, West Yorkshire
"I was pleasantly surprised to see the staff really care about people. Everyone seems really helpful and kind. It was not a pleasant move…"   Read all 11 reviews
  • from £1,116 / week
  • 43 Rooms
Location Type Care Home

Holly Park is a charming care accommodation registered for thirty-three individuals and offering versatile and personalised care packages. An independent lifestyle is supported, with the home ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
EachStep Lockwood
Meltham Road, Lockwood, Huddersfield HD1 3XH 
9.0 11 reviews
EachStep Lockwood, Huddersfield, West Yorkshire
"We took our mother to visit her friend who is in EachStep Lockwood for a short stay. Everything we saw and experienced could not have been…"   Read all 11 reviews
  • from £1,035 / week
  • 42 Rooms
Location Type Care Home

Located in the heart of Lockwood next to the canal, EachStep Lockwood is a modern, compassionate residential care home dedicated to providing exceptional support for older adults. The homes ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Claremont Nursing Home
New Street, Farsley, Pudsey LS28 5BF 
8.8 19 reviews
Claremont Nursing Home, Pudsey, West Yorkshire
"My mum has been here 20 montha and the care home is excellent lol h after notifying us when we need tine here. As there are Asian carers…"   Read all 19 reviews
  • from £1,409 / week
  • 63 Rooms
Location Type Care Home

Claremont Nursing Home is situated in the picturesque West Yorkshire village of Farsley in Leeds. Claremont is a 48 bed predominately purpose built care home with en-suite rooms and en-suite shower ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Hazel Bank Nursing Home
Daisy Hill Lane, Heaton, Bradford BD9 6BN 
8.6 18 reviews
Hazel Bank Nursing Home, Bradford, West Yorkshire
"The care at this nursing home is excellent. The staff are kind, professional and very nice to residents and visitors. The environment is…"   Read all 18 reviews
  • from £1,116 / week
  • 39 Rooms
Location Type Care Home

Hazel Bank Nursing Home is a charming and comfortable property, staffed by skilled carers whose hard work and friendly approach has given the facility a strong reputation within the local ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Allerton Park
39/41 Oaks Lane, Allerton, Bradford BD15 7RT 
8.2 16 reviews
Allerton Park, Bradford, West Yorkshire
"My mother was a resident here for 2 years, from January 2023 to January 2025. This was her first experience at a care home, the staff made…"   Read all 16 reviews
  • from £1,116 / week
  • 50 Rooms
Location Type Care Home

Allerton Park prides itself on providing exceptional care and support in a warm and welcoming environment. Nestled in the heart of Bradford, the care home offers a home from home for individuals ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Park Homes UK Ltd Reviews in West Yorkshire (75)

9.0

Park Homes UK Ltd has a Group Review Score of 9.0 (8.955) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Park Homes UK Ltd must have a Review Score.

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Review of

Claremont Nursing Home

from D B (Sister of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been a resident in the Claremont Nursing Home for the past fifteen months. Her condition varies according to her moods, which sometimes can be testing for those looking after her. The staff are kind and cheerful and she is well looked after. The home is very clean and the meals are well
cooked and nicely presented. I am always made welcome when I visit and appreciate what a good job they all do.Thank you.
Reply from Georgea Buckle, Operations Executive at Claremont Nursing HomeThank you for your kind review. We're delighted to hear that your sister is well looked after and that you find our team kind and welcoming. It's also lovely to know you're pleased with the cleanliness of the home and the meals provided.
Your feedback means a great deal to our staff, and we truly appreciate you taking the time to share your experience.
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Review of

Hazel Bank Nursing Home

from Rachel K (Relative of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very positive staff and atmosphere. Any issues with the room and the staff are always quick to respond and fix any problems. They've given her good birthdays and put on a good show by hiring a singer for the day (her 90th), which was thoughtful. They put good effort for festive seasons and spread a
good vibe, which gives a nice change for residents.
Reply from Georgea Buckle, Operations Executive at Hazel Bank Nursing HomeThank you for your lovely feedback. We're so pleased to hear that you enjoy the positive atmosphere in our home and that our team responds quickly to any concerns. It's wonderful to know that the birthday celebration and our seasonal events brought joy and made the occasion feel special. Your kind words mean a great deal to us and will be shared with the team!
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Review of

Hazel Bank Nursing Home

from Christopher B (Grandson of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at this nursing home is excellent. The staff are kind, professional and very nice to residents and visitors.
The environment is clean and welcoming, and communication with families is clear and supportive.
Reply from Georgea Buckle, Operations Executive at Hazel Bank Nursing HomeThank you so much for your kind words. We are delighted to hear that you had such a positive experience with our home. Our team works hard to provide compassionate, professional care in a clean and welcoming environment, and it means a great deal to know this is being felt by residents and their families. We truly appreciate your feedback which will be shared with the team at Hazel Bank!
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Review of

Claremont Nursing Home

from D L (Wife of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Claremont staff are caring and helpful and do what they can to make my husband as comfortable as they can. Families are made welcome. The manager is very approachable and kind. The nurses are very good with medication and seem to have a reliable system in place The response time to residents buzzers
is good. There are communication problems. Some language difficulties. Instructions for personal care has to be constantly repeated. Personal items go missing despite written notices and labels. I don't think this is intentional. There is room for improvement with general cleanliness and personal care but my husband is content, cared for and safe in Claremont.
Reply from Georgea Buckle, Operations Executive at Claremont Nursing HomeThank you for leaving your review. We're glad to hear our staff are caring and helpful, and that your husband feels comfortable, safe, and well cared for. We appreciate your kind words about our manager and nurses, as well as the prompt response to residents' needs. We also take note of the communication challenges, personal care instructions, missing items, and cleanliness concerns, and are committed to improving these areas. Thank you for your feedback-it helps us continue to provide the best care possible.
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Review of

Hazel Bank Nursing Home

from Alan B (Daughter of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been cared for at the Hazel Bank Care Home for the last 13 months. I would just like to say the staff have been excellent, I don't think they could have possibly done more.
Rooms are fab, food is very nice, plentiful and also varied.
Marks out of 10 - 10!!
Thanks to all the staff for
looking after her.
Reply from Georgea Buckle, Operations Executive at Hazel Bank Nursing HomeThank you so much for your lovely feedback. We're delighted to hear that your mum has been so well cared for and that you've been happy with the rooms, food, and our team.

Your kind words and "10 out of 10" rating mean a great deal to us, and we'll be sure to share your thanks with all the staff.
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Review of

Hazel Bank Nursing Home

from Yvonne P (Friend of Resident) published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Who would give old people curry for dinner, who would have a dog running round the care home like Hazel Bank? The place is not very clean, and the rooms are shabby. The lift is always breaking down. The back stairs are filthy; this place is not worth the money patients pay. It needs a good clean or
closing down. It smells awful.
Reply from Georgea Buckle, Operations Executive at Hazel Bank Nursing HomeThank you for your feedback. Sorry to hear that your experience did not meet expectations. Cleanliness, maintenance, and odour control are taken very seriously, with regular checks in place and any concerns followed up promptly.

Our resident dog is much loved and brings great comfort and enjoyment to many residents. The dog does not attend every day, but residents enjoy interacting with and walking the dog in the gardens, and often express how much they miss the dog when it is not present.

All menus are based on resident choice. We hold weekly resident engagement meetings where residents discuss and choose meals, ensuring dishes such as curry are only included when residents have requested them, with alternatives always available.

Lift reliability and communal areas are closely monitored, and we apologise for any inconvenience experienced. We remain committed to providing a comfortable, respectful home and welcome you to discuss any concerns directly with the home manager.
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Review of

Hazel Bank Nursing Home

from B M (Friend of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
I visited my friend several times over a few months that she lived at Hazel Bank. The home felt depressing and was in need of brightening up. There was a permanent smell of urine in the lounge areas, and the place looked very tired.
Residents often looked unkempt and my friend's clothes went missing
after despite being labelled. On one occasion my friend (who had dementia) picked up a pad which was soiled with faeces and had been left in the lounge.
There appeared to be very little stimulation for residents.
Some staff seemed to be caring , others sat looking at their phones.
Reply from Georgea Buckle, Operations Executive at Hazel Bank Nursing HomeThank you for your comments. We are sorry to hear that your perception of Hazel Bank did not meet expectations.

Hazel Bank has recently undergone refurbishment to improve the environment and facilities for residents. The home operates in line with regulatory standards, and cleanliness, infection control, and resident dignity are monitored and audited regularly. Any concerns raised are taken seriously and investigated in accordance with our safeguarding and quality assurance procedures.

Staff use work-issued mobile devices solely for our electronic care planning system to document care, observations, and daily records in real time. Personal use of phones during working hours is not permitted.

We recognise the importance of meaningful engagement for residents and continue to review activity provision to ensure it meets individual needs.

We value feedback as part of our ongoing commitment to regulatory compliance and continuous improvement.
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Review of

Hazel Bank Nursing Home

from T W (Friend of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
I do not recommend Hazel Bank Care Home. When reading previous reviews I had to check I was looking at the right service as they are so different to what I saw when my friend lived there up to recently. I am staggered to see that it has just been rated overall 'Good' by CQC & feel I have to write this
review so people have an accurate picture from my direct experience of the service. The environment is depressing & scruffy , there is never a pen to sign in, nor information displayed to show staff names & photographs. My friend's (labelled) clothes were constantly going missing & often lost, when the lift broke down some people had to sleep in the dining room over the weekend. My friend's lifelong dietary preferences were not always respected, care needs were not always met - eg pressure sores developed, toenails were overgrown. Some staff were very good, others showed little interest in the residents. The glowing review on the Hazel Bank website is for another named home.
Reply from Georgea Buckle, Operations Executive at Hazel Bank Nursing HomeThank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.

All concerns raised were reviewed through the appropriate governance and safeguarding processes and were formally closed. Hazel Bank Care Home continues to be monitored by external professionals and was most recently rated Good overall by the CQC.

We remain committed to providing person-centred care and to learning from feedback to continually improve our service. Should you wish to discuss this further, please let us know.
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Review of

Claremont Nursing Home

from Belle S (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here 20 montha and the care home is excellent lol h after notifying us when we need tine here. As there are Asian carers they do a fantastic job of caring for my mums needs including conversations in her mother tongue of Punjabi. Thankyou Claremont care home
Reply from Georgea Buckle, Operations Executive at Claremont Nursing HomeThank you for your lovely review. We're so pleased to hear that your mum is happy with the care she receives and that our team has been able to support her needs, including communicating in Punjabi. Keeping families informed and providing compassionate, person-centred care is very important to us. Thank you for your kind words and continued trust in Claremont Care Home.
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Review of

Holly Park

from C C (Sister of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My brother was at Holly Park Care Home in Clayton, Unfortunately he was there because he had Dementia, At the beginnig he appeared happy there and the food was good, However, at the beginning of July, 2025 he suffered terrible injuries which were broken hip, pelvis, ribs and vertabrae. The Care home
said that he had had a fall and they didn't know how it had happened!! My brother has had to have two operations, suffered pneumonia and infections whilst being in hospital where he has been for over three months.
Reply from Georgea Buckle, Operations Executive at Holly ParkYour brother was a much valued resident at Holly Park Care Home - he was mobile and independent around the home, happy, content, and well settled. He enjoyed his meals and had regular daily communication with his family. He was thought of very fondly by all the staff.

The fall was entirely unexpected, a full investigation was carried out immediately. The incident was reported to both the Local Authority Safeguarding Team and the Care Quality Commission (CQC). While our team is trained to minimise the risk of falls, unfortunately they cannot always be prevented.

If you would like to discuss this further, please contact our Home Manager directly.
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Review of

Holly Park

from Billy M (Brother of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly satisfied. Staff are polite & friendly.
Reply from Georgea Buckle, Operations Executive at Holly ParkThank you so much for your kind feedback. We're delighted to hear that you are highly satisfied and that our staff have been polite and friendly. Our team works hard to provide a warm and welcoming environment, and your comments mean a lot to us.
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Review of

Holly Park

from Robert W (Son of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was pleasantly surprised to see the staff really care about people. Everyone seems really helpful and kind. It was not a pleasant move having to put mum into care, but we are confident it was the right thing to do because of the way the staff treat the residents.
Reply from Georgea Buckle, Operations Executive at Holly ParkThank you for your kind words. We know the decision isn't easy, so we're glad you feel reassured by the care and kindness shown by our team.
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Review of

Allerton Park

from E H (Granddaughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My grandma has received disturbing treatment from this care home she suffers from advanced dementia and is very vulnerable she experienced what can only be described as medical neglect, emotional abuse, and repeated safeguarding violations. Despite raising serious concerns on numerous occasions with
the care home staff - no meaningful action was taken to ensure her safety, dignity, or comfort. As a result, her condition deteriorated significantly. The treatment she has received has caused deep concern, distress, and trauma to both her and our family. She has now finally been moved to a different care home to receive treatment after an assessment they have advised she has serious pressure sores described as so extensive and extreme that they said they had never encountered one that severe before this is from medical neglect from Allerton. My grandmother deserved dignity, respect, and proper medical care We are devastated, and don't want any other families to go through what we have.
Reply from Antony Hall, Managing Director at Allerton ParkI am sorry that you have felt the need to write this review. What you describe is not what we at Park Homes aim to achieve. We work closely with local authority and safeguarding agencies to ensure all our residents receive the care they deserve. If, on this occasion, you feel your grandmother's care has fallen below both your and mine expectations, I apologise. I would also like to offer you the opportunity for you to meet with me and my senior team to discuss. In the meantime, I have asked for your mother's care to be looked at and investigated internally so I can be assured about the care for all our residents in the home.
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Review of

Holly Park

from Martin P (Brother of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my brother on three occasions this month and have found him clean, comfortable and happy. The staff treat him with respect and affection, and I am content in the knowledge that he has everything he needs. I had a long chat with two of his carers on my most recent visit, and I was impressed
by the care they gave him and the obvious warm regard in which he is held. The home has a warm and friendly atmosphere, and I have felt welcome on each visit.
Reply from Georgea Buckle, Operations Executive at Holly ParkThank you for your kind words. We're so pleased to hear that your brother is happy, comfortable, and well cared for. It's wonderful that you've felt welcome during your visits and that you've seen first-hand the warmth and respect our team shows to him. Your feedback means a lot to us and to the whole team at Holly Park.
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Review of

Holly Park

from C R (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The only thing I have trouble with is there doesn't seem to be any activities on when we go to see mum. The residents just seem to be left sitting around doing nothing. This is the only negative I have with care home.
Reply from Georgea Buckle, Operations Executive at Holly ParkThank you for your feedback. We do have activities coordinators who run sessions throughout the day, but we understand there can be times when the lounges seem quieter. We'll take your comments on board and look at how we can keep residents more engaged during those quieter periods. We appreciate you sharing your thoughts and want to ensure your mum feels involved and stimulated.
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Review of

Holly Park

from C H (Daughter-in-law of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find Holly Park Care Home very safe and clean. All the staff are very friendly, kind and caring and will go above and beyond to cater to the individual requirements of all the residents. They are very welcoming to the residents' families and visitors, and nothing is too much trouble. We are very
satisfied and would recommend Holly Park to other people. It has given us peace of mind to know and see how Holly Park staff have cared for and treated our family member.
Reply from Georgea Buckle, Operations Executive at Holly ParkThank you for your lovely review. Were glad Holly Park feels safe and welcoming, and well be sure to share your kind words with the team.
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Review of

Holly Park

from D S (Partner of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My opinion of Holly Park Care Home is that when visiting greeted by staff who are pleasant and cheerful, always on hand to help anyone at any time, and give patients respect. The home is homely and well cared for, it's clean, meals are good, and they get well fed with a choice of meals at all times.
So it really is a good place for anybody to stay there.
Reply from Georgea Buckle, Operations Executive at Holly ParkThank you for your lovely feedback. Were so pleased to hear you feel welcomed by our cheerful team and that you find Holly Park to be a homely, well-cared-for environment. Your kind words about the care, respect, and meals mean a lot and well be sure to share them with the whole team!
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Review of

EachStep Lockwood

from Claudia S (Friend of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love this care home, staff brilliant. Lovely care home inside. Plenty of parking.
Reply from Georgea Buckle, Operations Executive at EachStep LockwoodThank you so much for your kind words! We're delighted to hear that you love the care home and that our staff have made a great impression. It's also wonderful to know you appreciate the environment and the convenient parking. Your feedback means a lot to us!
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Review of

Hazel Bank Nursing Home

from Denise E (Wife of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Hazel Bank, my husband has settled in well, is very happy and comfortable there.
From my perspective, the staff are brilliant, all very welcoming & good at their jobs.
They seem like good teams led by good management. Nothing is too much trouble.
I find the atmosphere in the home
is quite like home, with all the residents seeming very happy & well cared for.
Reply from Georgea Buckle, Operations Executive at Hazel Bank Nursing HomeThank you for your lovely feedback. We're so pleased to hear your husband is happy and comfortable at Hazel Bank. It means a lot to know you feel supported by our team and that the home feels welcoming and caring. Your kind words are truly appreciated and will be shared with the team!
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Review of

Holly Park

from H S (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is a long term resident, and is self funding. She has Alzheimer's and is becoming increasingly frail.
Due to the pandemic, we did not get to choose a care home. Social Services did, but we were lucky. Mum is well looked after, treated with kindness, patience and affection. Any problems are dealt
with promptly.
Mum is always appropriately dressed in clean clothes.
Holly Park has an upbeat vibe thanks to the HCAs, and the recent refurbishments are interesting and exciting.
I have full confidence that Holly Park will endeavour to continue to keep Mum as safe and as comfortable as possible as she inevitably declines.
Reply from Georgea Buckle, Operations Executive at Holly ParkThank you for your kind words. We're so pleased to hear your mum feels safe, cared for, and comfortable at Holly Park. Your confidence in us means a lot, and we remain committed to providing her with the compassion and support she deserves.
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