Care Homes Owned by Constantia Healthcare Group in Lancashire

The carehome made my father's last days pain free and comfortable the staff were fantastic

On 17th April 2026 my mum celebrated her 100th birthday. The staff at Queens Lodge Care Home made the day so special for her, and it was unforgettable for her family and friends. The staff made every effort to ascertain her wishes in advance and those of the family and to follow them as closely as possible. Her special day was filled with flowers, cards, gifts, and happy memories. Family and friends who attended were given a warm welcome to the home and noted the lovely atmosphere. The staff were wonderful, and the planned activities for mum were perfect. Thanks to everyone, I think you are amazing.

They have well looked after Dad since his admission. Always keep you up to date on various issues. They went the full hog when I couldn't recently visit Dad due to my my mum being homed due to vascular dementia. Even shopped on my behalf for his toiletries and other items I usually supply which was well appreciated. The care and nursing staff are second to none and really care. Keep up the good work.

I would recommend this home to anyone looking to place a relative.

Absolutely fantastic care home, the staff cannot be faulted. They do a fantastic job with no fuss, panic or anything. There is always someone you can talk to and they listen. If any action is needed it is done. The facilities are fantastic, as are the rooms, everything easily accessed.

She loves living at the care home. All her needs are taken care for staff are brilliant. She's not alone and now has plenty of friends. She's being looked after in the utmost of care. I have nothing negative about this care home.

Seems reviews can only be complementary after reading the rules of writing one. May I compliment you on your letter I received explaining all your failures in the passing of my father.

My friend was admitted to Lilibet Manor in August 2023, the carers are very compassionate and caring, they have bundles of patient and really care about every person they look after, even the chef and laundry staff are very good with the residents, they want to help at all times. It's very nice and lovely. My friend can be very demanding at times, moving to Lilibet Manor has lessened the load but allows me to be actively involved in her care.

We have been delighted with Queens Lodge Nursing Home since my mum arrived. A very welcoming home, the staff are so polite and respectful to the residents. My mum has settled in, which is totally down to the staff. The decor is tired, but is gradually being renovated without disturbing the residents. The residents are free to roam around and sit wherever they want. I can visit whenever and if I have a question about my mum, the staff can always answer it as they know who she is. They always call her by her name.

My mum is very happy at Queens Lodge so makes us happy and puts our minds at rest.

They have managed after months of Mum being wheelchair-bound, with no confidence to attempt to stand, actually managed to give her the confidence to stand up, aided. You really don't know as a family, how much you have given back to our wonderful mum. Thank you so much, you really are the best. From a very grateful daughter and all the family.

Mum has been in Queens Lodge since September 2020 and from the start was made to feel welcome. Her room overlooks the garden and she enjoys mixing with others and relaxing in her room when wanting to have some quiet time. She has just turned 100 and all the staff made a fuss of her and made it a special time. It gives us peace of mind to know that she is well looked after.

A dedicated team of nursing and caring staff who work very hard, especially in these challenging times. A special thank you for keeping Queens Lodge safe and really looking forward to normal times and visiting again.

My mum was a resident of Queens Lodge for the last 4 and 1/2 years. I cannot stress enough how happy I am to have chosen this home for my mum. She was cared for by angels and had everything she could ever need. She was an independent lady and was very happy there. The staff did everything they could to help her stay independent and she really appreciated that, as did her family. The home is always clean and the nurses are so smart and professional. I always felt comfortable going to visit and was made to feel very welcome by everyone. My mum was always doing something or other when I visited, like flower arranging, dancing or playing bingo and that really reassured me that she was being kept stimulated. I can't recommend Queens Lodge highly enough! Thank you to all the staff for looking after mum so well.

A lovely, comfortable residential home. My mum was cared for with the utmost professionalism. The staff are caring and welcoming as are the owners. There was a variety of afternoon entertainment in a warm supportive environment. My mum was cared for in a compassionate manner right to the end of her life. Many thanks from all the family.

Even from our first meeting and looking around your home I was instantly aware that Queens Lodge was right for dad and my gut feeling could not have been more right. You and your amazing staff went above and beyond our expectations. The care, the comfort, the professionalism, the surroundings, the communication, the empathy, the attention to small detail, everything you all did was so comforting in our time of distress and dad's final weeks, days, hours and minutes were cared for in a way that soothed us. We can never find the words to express what you did for dad.

Thank you from the bottom of our hearts for giving him love, care and dignity right to the end.

My mother had a serious fall and was admitted to hospital. When they could no longer do anything for her they transferred her to Queens Lodge. Mum herself said, "I have gone from Hell into Heaven". Every single member of staff from top to bottom were absolutely lovely to her. She had a laugh and a joke with lots of them despite being desperately ill. Everything in their power was done to make my mum happy, comfortable and pain-free, from dog therapy, Easter hats and plants growing on her window ledge to constant checks about her comfort. They never made you feel they hadn't time (and I'm sure they hadn't) to turn her, lift her or comfort her. Also, because I live away and could only get up spasmodically I phoned every day. I was always given a true update which was always caring and kind and I was never made to feel that I shouldn't be phoning. In this world full of tumult and strife what a blessing for my mum to have ended her days in such a lovely place looked after by lovely people.