Care Home Owned by Aria Care in Somerset

staff are (as also like to say that they are all very friendly) and also enjoys the company of the other residents. My sister, brother and I would like to state how happy we are to leave him here and don't worry about him at all. We visit several times a week and he has got his spark back. Thank you so much.

manageable.
Thank you all for your unwavering support.

going there for 2 weeks respite while we go away and she is really looking forward to her holiday. All the staff always greet us warmly with a smile and I can see and hear them interacting with other residents in a compassionate, and kind manner. I was so worried about what to expect in regards to the care dad might receive, as his time in hospital before going to Frethey was awful, and I had heard mixed reviews about care homes. But I feel really relieved and reassured, to know that dad is in a safe place where all his needs are being met to a high standard.

feel welcome and this is how I feel every time I come to the home. The care staff and management are all excellent. I have made the right choice. The staff all know my name.

I am not able to see Mum very often, but I am happy knowing that she has the care that she gets and that she is safe and happy.

of us!

she isn't up to leaving her room, a thing I am keen to encourage in time. Her sight, and hearing have also taken their toll, but her mind is still very much with us.
The staff are always pleasant when we visit and we see them more as friends. They try their very best to cater for her needs and help us with any questions. I am impressed that they keep me informed of any changes that I need to be made aware of, and feel mum is in capable hands.
As we are not local we appreciate any updates and being able to visit now without an appointment. A lovely house and grounds, with friendly approachable staff - couldn't ask for more!

as they keep me up to date about their health, any issues, and are always willing to help. Including cancelling their credit card when they were tricked into revealing their details.
Everything I have asked for has been no problem.
They even baked a cake and put up decorations for their 72nd wedding anniversary. This really made their day and were both very happy.
I feel very relaxed knowing they are being looked after and not having to worry.
My father went in for a week to see if he liked it and did not want to leave, think this sums everything up.

found the staff to be professional, responsive, approachable and welcoming despite changes in management and staff which can be an unsettling time for everyone. They always take time to communicate concerns they may have regarding any changes in Mums health and equally will investigate and respond to any concerns regarding Mum’s health that we have had as a family.
Inability to visit at various points throughout the pandemic was a frustrating time for us but I fully believe the staff placed the resident's well-being at the forefront of decisions made which is as it should be.
Mum is well cared for happy, content and positive at her home in Frethey House which is all we can ask.

than acknowledgment of receipt) to my emails. It is disappointing, to say the least, and does not reflect well on the company's mission statement or their alleged ethos of care.

crackers.