Aria Care in Hampshire | 4 Care Homes

Review of
Belmont Castle Care Home
from Kim H (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report

Overall Experience

Our father has settled in very well thanks to all the staff. We were very apprehensive about our dad having to go into a home but you all have put our minds at rest knowing he is looked after and safe. I have been informed via email on all activities that are scheduled. We as a family would like to

thank everyone for their love, care that we have experienced.
Thank you. X

Reply from Stuart Lamacraft, on behalf of the team at Belmont Castle Care Home

Thank you for sharing such a lovely review. We're so pleased to hear that your father has settled in well and that you feel reassured knowing he is safe and cared for. It's wonderful to know that our…read more

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Review of
Oaklands House Care Centre
from D P (Grandson of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

I was sceptical at first when seeing the home, however the staff are really on the ball with all residents and their families.
Nothing is ever to much even for the visitors they go above and beyond to look out for the residents in their care.
I have to single out Terri as someone who takes the time

to listen to any concerns and also addresses them when we visit my grandmother 3-4 times a week.
The manager Byron is always smiling and welcoming everyone with a positive attitude,
He leads a very well oiled machine.
If you need a place for a relative or friend this should be your first choice.

Reply from Nicole Howarth, on behalf of the team at Oaklands House Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your grandmother is receiving such great care at Oaklands House. It's an honour to care for your…read more

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Review of
Steep House Nursing Home
from Andrew W (Son of Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

My father had been a resident of Steep House for over 2 years, he sadly passed away late last week. Dad had deteriorated markedly over the past month and while not unexpected his death was understandbly a shock.
Throughout his time at Steep House Dad had been very happy and made it his want to interact

will the staff, they also enjoyed his company, sharp mind and great sense of humour.
Throughout his final weeks the staff regularly popped their heads around the door to chat with Dad. All were fantastic but a special thanks to the team on the medical side. We as a family can't thank the staff for the way they treated Dad and the dignity he was shown during his passing away.
Mum continues to reside at Steep, so we will see all the staff as we continue to visit. A huge thank you to all for the kindness shown to both our parents.

Reply from Stuart Lamacraft, On behalf of the team at Steep House Nursing Home

Thank you for sharing such a heartfelt reflection on your father's time at Steep House. We are deeply sorry for your loss and send our sincere condolences to you and your family at this difficult…read more

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Review of
Oaklands House Care Centre
from Mary Frances W (Wife of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

During the time my husband has been living at Oaklands he has received exemplary care. The home is spotlessly clean always and the food smells and looks delicious.
The entertainment is well thought out and the residents join in and have a happy time.
The staff make visitors welcome and comfortable

in Oaklands.
Despite my husbands reticence when he first arrived here he has since settled down, is now sitting with others to enjoy his meals and talking to residents.
I feel confident and happy with the care, kindness and comfort given to my husband and couldn't ask for anything more.

Reply from Nicole Howarth, on behalf of the team at Oaklands House Care Centre

Thank you for taking the time to leave us such a wonderful review! We're happy to hear that your husband has settled in well and is enjoying his time at Oaklands. It means a lot to know that you're…read more

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Review of
Steep House Nursing Home
from S F (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

We as a family had my dad here until he passed away in March
My has now got to the stage of needing more care than we could give her and our first choice was Steep house nursing home
We were delighted that mum was able to come here it was such a relief for us as a family to know mum will be looked

after by these beautiful people
They all go above and beyond with care for mum and us as a family I would always recommend them

Reply from Nicole Howarth, on behalf of the team at Steep House Nursing Home

Thank you for taking the time to leave us such a fantastic review! We're so pleased to hear that your mum is receiving such great care at Steep House and that this has brought comfort to your family.…read more

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Review of
Steep House Nursing Home
from Rachel F (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report

Overall Experience

My Step Dad went to Steep House after a fall and a few weeks in hospital. He was well cared for a looked after by all staff who were very attentive and helpful to him and his individual needs. The carers were great in keeping him amused with different events in the lounge. The ladies were always very

helpful on reception and the (Manager and Deputy) were always very helpful. He has now been moved to Devon to be near me and other family members. Staff at Steep House ensured that the move went smoothly. Many thanks to you all - it was great to know he was in safe hands and being well looked after.

Reply from Nicole Howarth, on behalf of the team at Steep House Nursing Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your stepdad received such great care during his time at Steep House. Our dedicated team takes great pride…read more

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Review of
East Hill House Residential Care Home
from John J (Husband of Resident) published on 1 August 2025 Submitted via Postal Card • Report

Overall Experience

My wife has been in East Hill for 4 years. I see her on a regular basis 3 times per week. She is happy and content and the staff are superb. The activities are very good and she enjoys colouring in and gardening. I understand she joins in most of the activities and enjoys doing so.

Reply from Stuart Lamacraft, On behalf of the team at East Hill House Residential Care Home

Thank you for sharing your experience of East Hill. It is heartening to hear that your wife is happy and content after four years at the home, and that she continues to enjoy the activities,…read more

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Review of
East Hill House Residential Care Home
from C S (Daughter of Resident) published on 25 July 2025 Submitted via Postal Card • Report

Overall Experience

My mum arrived to East Hill House in May 2025. She came from hospital and was very confused and disoriented. The management at the home were brilliant, and initially was practically one-to-one care. It took a while for my mum to settle, but with the staff's amazing patience and encouragement soon had

her interaction with the other residents. She seems a lot more settled at the home now, it is an enjoyable experience to come and visit her.

Reply from Laura Reeve, on behalf of the team at East Hill House Residential Care Home

Thank you for taking the time to leave us a review, it has been lovely to see your mum settle with us and we are pleased our support has helped with this and to hear that you enjoy your visits to our…read more

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Review of
Oaklands House Care Centre
from Ann R (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report

Overall Experience

My mother had her 91st birthday at the home's cafe which is especially decorated like a tearoom and able to accommodate a number of guests for celebrations. My mum was thrilled with the service the Lifestyle team provided for her family party. The food was excellent and plentiful, the team had decorated

the room with pictures and a happy birthday banner, they really had thought of everything and were all very engaging on the day. Nothing was too much trouble and everyone was so kind and helpful. My sister and I continue to feel extremely fortunate that our Mum is at Oaklands and receiving such wonderful care.

Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care Centre

Thank you for your lovely comments about your mum's 91st birthday celebration at Oaklands House. It's fantastic to hear how much she-and the whole family-enjoyed the day. The Lifestyle team will be so…read more

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Review of
Oaklands House Care Centre
from Lyn C (Wife of Resident) published on 3 July 2025 Submitted via Postal Card • Report

Overall Experience

The very first time I walked into Oaklands House I felt the warmth in the building. I knew that it was the place I wanted my husband to be. He is very happy. I can not speak highly enough of all the staff, from day one he has been 100% looked after and cared for nothing is too much trouble from every

member of staff, my husband and I celebrated our diamond wedding anniversary in the beautiful vintage cafe. The food was amazing, the cake was outstanding. The staff did a wonderful job decorating the room it was really lovely.

Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care Centre

Thank you for such a heartfelt review of Oaklands House. We're so pleased to hear your first impression was one of warmth-it's exactly what we hope to offer every visitor and resident. It's wonderful…read more

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Review of
Steep House Nursing Home
from Helen T (Daughter of Resident) published on 20 June 2025 Submitted via Website • Report

Overall Experience

My dad came to Steep House when his health was deteriorating and sadly he was only there for just over a month before he passed away. My brother and I both felt that he could not have been in a better place. The staff were all amazing - so kind and caring. Everyone from the Care Home Manager and Deputy,

the nurses, receptionist, carers and cleaners - absolutely everyone was so kind to our family when we were going through such a difficult time. My dad was always clean, well-dressed and groomed. The nurses and carers were excellent and it was such a relief to know that when we weren't there he was in such safe hands. I highly recommend Steep House - it's a really special place.

Reply from Stuart Lamacraft, On behalf of the team at Steep House Nursing Home

Thank you for taking the time to share such a thoughtful and generous review during what must still be a difficult time. We're truly grateful for your kind words about the care your dad received at…read more

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Review of
Belmont Castle Care Home
from D S (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report

Overall Experience

I was worried about my mother going into a care home. My mother has been in Belmont Castle care home since December 2024, she is so happy and content, which in turn make or family extremely happy. I have no negative comments regarding Belmont Castle. The staff make all family members feel welcome and

at home. A very happy and positive and caring atmosphere. My mum is so happy and calls this place home.

Reply from Stuart Lamacraft, On behalf of the team at Belmont Castle Care Home

Thank you for your thoughtful review of Belmont Castle. It's great to hear your mum feels content and at home-that kind of reassurance is so important for families. We're also pleased that the team's…read more

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Review of
Oaklands House Care Centre
from S S (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report

Overall Experience

What a lovely tea party in the Parisian Room made Mum relive her days in the New Forest having a cream tea in the little tea rooms.
Staff always so lovely and nothing is too much trouble.

Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care Centre

Thank you for your lovely feedback about Oaklands House. We're so pleased the tea party in the Parisian Room brought back such special memories for your mum. It's wonderful to hear the team's warmth…read more

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Review of
Belmont Castle Care Home
from Marc J (Son of Resident) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

Family like atmosphere, outstanding care and well being of residents. Couldn't have asked or wished for a better place for my dad to be. Myself, as a visitor, also get treated like family by all staff and management. It's so reassuring and refreshing to know that dad is happy and comfortable at Belmont

Castle.

Reply from Laura Reeve, on behalf of the team at at Belmont Castle Care Home

Many thanks Marc for your lovely feedback, as a team it is important to us that our residents and their loved ones are a part of our family here at Belmont Castle, it is wonderful to hear your dad is…read more

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Review of
Steep House Nursing Home
from Leslie J (Husband of Resident) published on 16 May 2025 Submitted via Website • Report

Overall Experience

My wife was a resident for a short period for respite care for a month last year, an experience she thoroughly enjoyed. Her health improved greatly over that period, and was able to return home and enjoy a normal life. Sadly, her health deteriorated later in the year, and she once again needed respite

care initially, which became full time nursing care. The care she received I can only say was first class. She was treated with kindness and patience at all times. Had a good rapport with all the staff and although sadly passing away in the new year, the last few months of her life were very happy ones. I must say as a visitor, I thoroughly enjoyed my time there aswell. The management and staff are truly a credit to you, and if anyone asks me about a possible stay at Steep House, I would recommend it without reservation. It's a happy caring place, and if I should need care in the future, this is where I'm going.

Reply from Stuart Lamacraft, On Behalf of the team at Steep House Nursing Home

Thank you for sharing such a heartfelt and touching reflection. It means so much to the team at Steep House to know your wife felt happy, cared for, and supported throughout her time with us. We're…read more

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Review of
Steep House Nursing Home
from J S (Niece of Resident) published on 15 May 2025 Submitted via Website • Report

Overall Experience

Whenever I visited and staff came to check on my Uncle they always used his name and I was always offered something to drink . The room always smelled clean , the bed sheets and his clothes kept fresh and clean . Nothing was too much trouble if my uncle needed something . The interest in food and the

wonderful chef were a great addition to my Uncles life lived at Steep House. The reception team were always welcoming and helpful , all the staff would make eye contact and give a smile .

Reply from Stuart Lamacraft, On Behalf of the team at Steep House Nursing Home

Thank you for such a thoughtful and detailed review of Steep House. It's lovely to hear how well your uncle was cared for and that the little touches-from the warm welcome to the fresh…read more

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Review of
Steep House Nursing Home
from Edward W (Husband of Resident) published on 15 May 2025 Submitted via Website • Report

Overall Experience

In February my wife's dementia came to the point when she could no longer be cared for at home and the decision was made to seek a place at Steep House for her future care. We found all the staff to be friendly, cheerful and caring and she soon settled in. Within a few weeks she withdrew to her room,

which she liked, and was soon to be retired to her bed all the time. She was very happy with the care, loved the staff, and was made as comfortable as possible right until the very end. Thank you to all the staff for making her final days as enjoyable as you could.

Reply from Stuart Lamacraft, On behalf of the team at Steep House Nursing Home

Thank you for sharing such a heartfelt and moving account. It means so much to everyone at Steep House to know your wife felt cared for and comfortable in her final days. We're truly grateful for your…read more

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Review of
Steep House Nursing Home
from Victoria E (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report

Overall Experience

I would highly recommend this nursing home. The team are caring, attentive and always go the extra mile for my Dad. He feels respected, safe and listened to. My Dad also enjoys the food and likes the environment.

Reply from Stuart Lamacraft, On behalf of the team at Steep House Nursing Home

Thank you for your lovely feedback about Steep House. We're so pleased to hear your dad feels safe, respected, and well looked after-that's exactly what we aim for every day. It's also wonderful to…read more

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Review of
Oaklands House Care Centre
from A R (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

The time is very friendly and everyone makes you feel at ease when you arrive. The team at Oaklands clearly have a good bond which makes them so great to be around. My mum seemed settled in her new home and happy, which is the most important thing to us as a family. What a lovely, caring home.

Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care Centre

Thank you so much for your kind words about Oaklands. It means a great deal to hear that your mum is feeling happy and settled-exactly what we always hope for. We're also really glad the warmth of the…read more

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Review of
Belmont Castle Care Home
from Noel H (Son of Resident) published on 14 April 2025 Submitted via Postal Card • Report

Overall Experience

Staff are exceptional, always smiling, nothing is too much trouble. The public rooms are bright and cheerful. Food is good and plentiful. Location is good and easy access. Trips well organised.

Reply from Belmont Castle, Home Manager at Belmont Castle Care Home

Thank you so much for your lovely review. We're delighted to hear that you've had such a positive experience at Belmont Castle. Your kind words about our staff, facilities, and activities mean a great…read more

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Care Homes Owned by Aria Care in Hampshire

Aria Care Locations in Hampshire (4)

Aria Care Reviews in Hampshire (414)

Belmont Castle Care Home

Oaklands House Care Centre

Steep House Nursing Home

Oaklands House Care Centre

Steep House Nursing Home

Steep House Nursing Home

East Hill House Residential Care Home

East Hill House Residential Care Home

Oaklands House Care Centre

Oaklands House Care Centre

Steep House Nursing Home

Belmont Castle Care Home

Oaklands House Care Centre

Belmont Castle Care Home

Steep House Nursing Home

Steep House Nursing Home

Steep House Nursing Home

Steep House Nursing Home

Oaklands House Care Centre

Belmont Castle Care Home

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