Aria Care in West Sussex | 3 Care Homes

Review of
Rectory House Nursing Home
from E M (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report

Overall Experience

My mother received palliative/end of life care and all the staff whether they be nurses or management, receptionists or kitchen; were exceptionally caring and professional, not just towards my mother but also towards all her visitors. They couldn't do enough for us and we truly appreciate all their

support through an extremely emotional and difficult time.
Thank you so very much to you all.

Reply from Stuart Lamacraft, on behalf of the team at Rectory House Nursing Home

Thank you for sharing such a kind review during a difficult time. We are truly sorry for your loss, and it means a great deal to know that our team at Rectory House were able to support your mother…read more

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Review of
Kings Lodge
from Diane B (Daughter of Resident) published on 23 October 2025 Submitted via Website • Report

Overall Experience

My dad spent his last year at Kings Lodge. He was very well cared for by all the staff. He was happy and especially enjoyed the good food. The staff were also a great support to me as my father neared his passing. Thank you

Reply from Nicole Howarth, on behalf of the team at Kings Lodge

Thank you for taking the time to leave us such a wonderful review. We're honoured to have cared for your father and to have supported you during this time. It means a great deal to know that he was…read more

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Review of
Kings Lodge
from D H (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

The home was amazing, staff brilliant, my mum had 2 weeks rest bite , while we was on holiday , would recommend , the care my mum received was amazing, family members were made welcome, and visiting was easy , food was really good,

Reply from Nicole Howarth, on behalf of the team at Kings Lodge

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum received such great care during her respite stay at Kings Lodge, and that you and your family felt…read more

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Review of
Kings Lodge
from P T (Son of Resident) published on 13 October 2025 Submitted via Website • Report

Overall Experience

From the moment we walked into Kings Lodge Care Home, we knew it was the right place for my father. The warm, welcoming atmosphere immediately put us at ease, and every member of staff we met was both professional and genuinely caring. The team go above and beyond to ensure residents are comfortable

and well looked after.

Communication from the home to our family has been first class - we're always kept informed and feel fully involved in Dad's care. It's such a relief to know he's in safe, compassionate hands. We couldn't be happier with the care and support he receives at Kings Lodge, and we're so grateful to the wonderful staff for everything they do.

Reply from Nicole Howarth, on behalf of the team at Kings Lodge

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your father is receiving such great care at Kings Lodge. Our team works hard to create a supportive and…read more

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Review of
Kings Lodge
from Terry S (Son of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

Dad was very well treated and attended to during his respite stay. The staff and management were incredibly friendly with both Dad and family. We would be very happy to recommend Kings Lodge for either respite or permanent care.

Reply from Nicole Howarth, on behalf of the team at Kings Lodge

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your dad received such great care during his respite stay at Kings Lodge, and that you and your family felt…read more

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Review of
Walstead Place Care Home
from S B (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

Always wonderful place. Mum said she had a "wail of a time"

Reply from Nicole Howarth, on behalf of the team at Walstead Place Care Home

Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that your mum received such great care at Walstead Place. Our team works hard to create a welcoming…read more

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Review of
Walstead Place Care Home
from Louise v (Friend of Resident) published on 9 September 2025 Submitted via Website • Report

Overall Experience

My oldest (in both senses of the word) friend spent three weeks at Walstead Place. He was there for respite care. From the beginning, the process gave me plenty of confidence that this was going to be a great choice. Although our initial enquiry was probably a few months too early, Walstead said they

would be in touch every few weeks and then confirm his booking, a couple of months in advance. They did exactly what they said they would do.
The staff really made my friend feel welcome and every time I saw him he was full of praise for them. He was well looked after. He was a bit under the weather on arrival and looked so much better by the time he left. The staff made time to have a chat and a joke and never made either of us feel like they were too busy to talk or help. The facilities and location are lovely. The dining room seemed buzzy and he reported that the food was good (and he is a fussy fellow) It looked good to me too. He wants to go back next time he needs respite care.

Reply from Nicole Howarth, on behalf of the team at Walstead Place Care Home

Thank you for taking the time to leave us such a fantastic review! We're so pleased to hear that your friend received such great care during his stay at Walstead Place and that our team made a…read more

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Review of
Walstead Place Care Home
from Richard G (Friend of Resident) published on 8 September 2025 Submitted via Postal Card • Report

Overall Experience

Excellent staff very caring. Food could be better.

Reply from Nicole Howarth, on behalf of the team at Walstead Place Care Home

Thank you for taking the time to leave us a review. Our team works hard to create a welcoming and supportive environment for both residents and their loved ones, so your words mean a lot. We also…read more

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Review of
Walstead Place Care Home
from Paul N (Friend of Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

My friend was very well looked after by the marvellous staff here. The room is bright and airy with a lovely view where my friend could see the comings and goings. He came out having put on a small amount of weight which is excellent as he's underweight. He ate quite well but is a very fussy eater and

has a tiny appetite so the staff managed with very well to eat more. Thanks.

Reply from Nicole Howarth, on behalf of the team at Walstead Place Care Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your friend received such great care at Walstead Place. It was a pleasure to support them during their stay,…read more

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Review of
Kings Lodge
from Howard J (Wife of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

We chose Kings Lodge out of several others. It is clean and modern. My wife became long term resident in December 2024.
She was really well cared for right up until her recent death. Without exception the care staff are lovely and they all genuinely took such care of my wife. They showed genuine care

for her. They are such a good team and they showed such respect for my wife. She chose not to take be involved in all of the activities but there are many opportunities if wanted.
Thank you team for looking after my wife's last few months with such dignity.

Reply from Nicole Howarth, on behalf of the team at Kings Lodge

Thank you for taking the time to leave us such a wonderful review. On behalf of all of us at Kings Lodge, please accept our sincere condolences on the passing of your wife. We are truly honoured that…read more

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Review of
Kings Lodge
from I K (Husband of Resident) published on 29 July 2025 Submitted via Website • Report

Overall Experience

My wife has been a resident at Kings Lodge since mid June 2025. Placing a loved one in a nursing home is an incredibly difficult life changing event. Anxiety in finding the right place is very high, often at a time when there is little advice and help available.
On my first visit to Kings Lodge with

my Daughter we were impressed and grateful for the kindness and understanding of those who greeted us. Kings Lodge is a nursing home that places equal importance on family and the resident who needs specialist nursing care. My wife is being looked after in a totally professional way with respect, love and when appropriate humour. She is very happy. Nothing is too much trouble for any of the staff in all their various roles. They are all part of a team making every endeavour to help and nurture those in their care. If things need doing families are encouraged to bring them to the attention of the staff. The reaction is always positive even at times when they are busy. We are most grateful.

Reply from Nicole Howarth, on behalf of the team at Kings Lodge

Thank you for taking the time to leave us such a fantastic review! We understand how difficult it can be to place a loved one in care, and we're truly honoured that you chose Kings Lodge for your…read more

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Review of
Kings Lodge
from Elizabeth T (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report

Overall Experience

My mother has stayed at kings lodge 3 times now.
She loves it there and it gives us great peace of mind that she is well looked after whilst we take a holiday.
So she stayed for 4 weeks .
She took part in numerous different activitys whilst there.
She was taken on a trip to visit a local school

and intereact with the children she enjoyed this so much.
My son and his 3 sons visited and were made very welcome.
What makes kings lodge special is the staff remain pretty much the same from year to year and remember mum and she remembers them it makes her feel at home.
The manager has been extremly helpful to me as organizing care for respite is not easy she has helped me by being clear in what they are able to offer mum and i can go away knowing she is in good hands which mean a lot to me and my husband as we only take 1 holiday a year.
Mum is looking forward to her next visit which will be a party that we have been invited too in August.

Reply from Nicole Howarth, on behalf of the team at Kings Lodge

Many thanks for your positive review. We're so pleased that your mother has enjoyed her stays at Kings Lodge and feels at home with us. It's wonderful to hear how much she enjoyed the activities,…read more

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Review of
Kings Lodge
from Timothy H (Son of Resident) published on 21 May 2025 Submitted via Website • Report

Overall Experience

My mother was moved here from her previous care home in February 2022. From day one, the staff at Kings Lodge have not only met her needs, but continually and consistently gone above and beyond in caring for her. It is clear the care team are here because they love what they do.
This is not only

evident in the way they interact with my mum, but with the other residents as well. Whether a resident is easy going or challenging, the team is always kind, cheerful, attentive, encouraging, patient and supportive.
The staff readily adapt to mum's needs as they evolve, ensuring not only are the basics met, but continually strive to engage, stimulate, and include her in activities as is possible.
I had no choice in where my mum was to be transferred the eve before Jubilee celebrations, but could not be more fortunate that she landed at Kings Lodge! I live in NYC, so though not able to visit as often as I'd like, I am fully at ease knowing my mum could not be in better hands.

Reply from Nicole Howarth, on behalf of the team at at Kings Lodge

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care and has settled in so well at Kings Lodge. Our team is dedicated to…read more

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Review of
Rectory House Nursing Home
from D W (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report

Overall Experience

A big thankyou to the manager and her team for all your care and support for my mother on a respite break . You made us feel very welcome and involved my mother and myself in activities straight away !!

Reply from Harry O'Brien, on behalf of the team at Rectory House Nursing Home

Thank you so much for your review, and your kind words about our team and the care they provide. We hope your mother enjoyed her break at Rectory House! We're so glad to hear that you felt so welcome…read more

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Review of
Rectory House Nursing Home
from S B (Sister of Resident) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

I have always found all the staff to be pleasant, kind and very helpful. My sister is happy and feels safe in Rectory House and loved by all. I enjoy visiting her and like being greeted by one of the Rectory House family. My grateful thanks to you all.

Reply from Home Manager, Home Manager at Rectory House Nursing Home

Thank you so much for your wonderful review, we're delighted to hear that you have felt so welcome at Rectory House and feel like one of the family - it's so important to us that not only our…read more

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Review of
Walstead Place Care Home
from A C (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report

Overall Experience

This is my mother's 10th stay and as always, she is happy and well cared for and the house is clean and well run. She loves the staff and trusts their care and judgment in my absence. She is always happy to be here.

Reply from Home Manager, Home Manager at Walstead Place Care Home

Many thanks for your positive review. We're so pleased to hear that your mother has had another positive stay with us at Walstead Place. The care and services we provide as a team to our residents and…read more

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Review of
Rectory House Nursing Home
from Katie B (Niece of Resident) published on 31 March 2025 Submitted via Postal Card • Report

Overall Experience

My relative has been part of the family at Rectory House for over 3 years now. She arrived during the time of COVID restrictions so it was hard to get a real insight into the care provided during that time. However, it has been so good to see the care for my aunt improve during her time there as restrictions

were lifted. She is always happy and contented whenever I visit and I love the open door visiting policy now so I can turn up at anytime (and I do). I am often there for meal times which are good and served really nicely. Activities have grown and cover a really good range too.

Reply from Home Manager, Home Manager at Rectory House Nursing Home

Thank you for your thoughtful feedback, we're so pleased to hear your aunt is happy and comfortable at Rectory House, and that you've seen improvements in her care over time. We truly appreciate that…read more

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Review of
Walstead Place Care Home
from Moray S (Wife of Resident) published on 11 March 2025 Submitted via Postal Card • Report

Overall Experience

My husband is extremely happy here and very relaxed. The staff are amazing not only in the standard of care they give - which is excellent, but in the kindness they give too. The atmosphere in the home is happy. The staff know all their residents very well and share fun and laughter with them as well

as empathy. It is not easy to leave a relative in the care of others but the minute I visited here, I knew it would be exactly right. My son and I feel like part of a big happy family here. Thank you!

Reply from Home Manager, Home Manager at Walstead Place Care Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your husband is receiving such great care at Walstead Place and that you and your son feel like part of the…read more

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Review of
Rectory House Nursing Home
from A H (Son of Resident) published on 4 March 2025 Submitted via Postal Card • Report

Overall Experience

Rectory House Nursing Home has looked after mum very well, she is very happy there. She is always clean and tidy. The staff are very good to her and always friendly. Thank you for looking after mum so well.

Reply from Home Manager, Home Manager at Rectory House Nursing Home

Thank you so much for your review. We're delighted to hear that Mum is so happy here at Rectory House. We really appreciate your kind words about our team and your trust in us means the world!

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Review of
Rectory House Nursing Home
from C S (Son of Resident) published on 17 February 2025 Submitted via Postal Card • Report

Overall Experience

The home looked lovely at Christmas. The activities during this month and ongoing now have been 100% improved. There is a lovely atmosphere at Rectory House Nursing Home and the staff, including management, seems to be working well and in the same direction. I would have no hesitation in telling any

relatives or friends about their loved ones becoming a resident. The staff, including domestic and chefs, are involved in the overall well-being too, which is great. Thank you.

Reply from Home Manager, Home Manager at Rectory House Nursing Home

Thank you for your feedback. We're thrilled to hear that you've noticed improvements in recent months. We're always working to improve our services, and your input is incredibly valuable to us. We…read more

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Care Homes Owned by Aria Care in West Sussex

Aria Care Locations in West Sussex (3)

Aria Care Reviews in West Sussex (327)

Rectory House Nursing Home

Kings Lodge

Kings Lodge

Kings Lodge

Kings Lodge

Walstead Place Care Home

Walstead Place Care Home

Walstead Place Care Home

Walstead Place Care Home

Kings Lodge

Kings Lodge

Kings Lodge

Kings Lodge

Rectory House Nursing Home

Rectory House Nursing Home

Walstead Place Care Home

Rectory House Nursing Home

Walstead Place Care Home

Rectory House Nursing Home

Rectory House Nursing Home

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