Aria Care in Worcestershire | 2 Care Homes

Review of
Holmwood Care Centre
from Mary J (Daughter-in-law of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

My father-in-law came to stay with you for just one week prior to his death.
Words cannot express the kindness, compassion and understanding with which we were met. It had become very difficult to care for Dad at home and meet all his needs. The care was at such a higher level in Holmwood than we were

able to offer at home.
Thank you, from all his family, for everything.

Reply from Nicole Howarth, on behalf of the team at Holmwood Care CentreThank you for taking the time to leave us such a kind review. We're truly sorry for your loss, it was a privilege for us to care for your father-in-law during his time at Holmwood. We're so glad to know that our team's care and compassion brought comfort to him and your family. Please accept our sincere condolences from everyone here at Holmwood.

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Review of
The Boynes Care Centre
from C M (Wife of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

My husband was at the Boynes for 6 weeks respite care when I was unable to care for him. He came home and needed much more support so he became a permanent resident at the Boynes. I am more than happy with the care provided. The staff are efficient very helpful to residents and visitors. The Boynes

is run a lifelike hotel accommodation. I thoroughly recommend the care home for all that is offers.

Reply from Nicole Howarth, on behalf of the team at The Boynes Care CentreThank you for taking the time to leave us such a fantastic review! We're happy to hear that your husband is receiving such great care at The Boynes. Our team takes great pride in creating a welcoming environment where residents and families feel comfortable and supported. I will pass on your kind comments to the whole team.

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Review of
The Boynes Care Centre
from Sue M (Friend of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

I am the main carer for a lady who was admitted to the Boynes Care Centre. I and the person I care for have been helped every step of the way. It was a new experience for both of us and the staff at every level have been considerate and compassionate. It is a very difficult time for all concerned but

I feel its been made that bit less worrying and stressful by all concerned.

Reply from Nicole Howarth, on behalf of the team at The Boynes Care CentreThank you for taking the time to leave us such a fantastic review! We're happy to hear that the resident you care for is receiving such great care at The Boynes Care Centre and that you have both felt supported throughout. It's wonderful to know that our team's consideration and compassion have helped make your experience a little less stressful. I will pass on your kind comments to the whole team.

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Review of
Holmwood Care Centre
from C B (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother was recently taken ill on a bank holiday. The staff on duty acted immediately, taking observations and calling for a doctor with no hesitation, at all times, they were very professional and showed great care to myself and my brother, who were present at the time. This kindness was shown by

all members of staff at all levels, but particularly nurse Vernilla and nurse Carol. Thank you.

Reply from Nicole Howarth, on behalf of the team at Holmwood Care CentreThank you for taking the time to leave us such a fantastic review! I'm so glad to hear that our team acted quickly and professionally when your mother became unwell, and that you and your brother felt supported throughout. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Holmwood Care Centre
from M G (Son of Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff are very open and friendly. The manager is kind and welcoming. The moving process has been very smooth.

Reply from Nicole Howarth, on behalf of the team at Holmwood Care CentreThank you for taking the time to leave us such a fantastic review! We're so pleased to hear that your loved one is receiving such great care at Holmwood Care Centre. It's also wonderful to know that you've found the team to be welcoming and that the moving process has gone smoothly. I will pass on your kind comments to the whole team.

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Review of
The Boynes Care Centre
from B C (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report

Overall Experience

Mum went to the Boynes after being discharged from hospital for end of life care. She had been very ill and was extremely frail; she had a life expectancy of only a couple of weeks. Due to the wonderful care given to her, Mums stay was of months duration. She was treated with kindness and consideration

and her all her needs and medical requirements were monitored and administered as necessary. The staff were extremely supportive of Mum and the family, and there was nothing that was too much trouble. I would have no hesitation in recommending The Boynes Care Centre to anyone.

Reply from Nicole Howarth, on behalf of the team at The Boynes Care CentreThank you so much for your kind and heartfelt words. We're truly honoured to have supported your mum during such an important and sensitive time. Knowing that our care brought comfort to both her and your family means a great deal to us. Our team at The Boynes is deeply committed to providing compassionate, personalised care, and it's wonderful to hear that this was reflected in your experience. I'll be sure to share your lovely feedback with everyone here. We're really sorry for your loss and would like to pass on our sincere condolences to you and your family. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Holmwood Care Centre
from Amy D (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

A particular lady has been a fantastic asset to Holmwood and I honestly think she should stay managing the home. She has worked hard to turn the home around and add lots of positive things making it a better experience for both residents and families who visit. Since she has been at the home she has

got new cups, new menus, employed more staff (which the home needed) supported myself and reassured me that my mother is okay and she ensures her residents are well looked after by being present on the floor so she can see what is happening within the home. Yesterday she was out of her office encouraging residents with their food and making them extra cups of teas. For me this is going above and beyond in your already existing job role in managing a home.Thank you to this lady for all that you have done. It's much appreciated.

Reply from Nicole Howarth, on behalf of the team at Holmwood Care CentreThank you for your positive review. We're so pleased to hear that our colleague's dedication has made such a positive difference to both your experience and your mother's care at Holmwood. Our team works hard to create a welcoming and supportive environment for both residents and their loved ones, so your words mean a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Holmwood Care Centre
from Sue S (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report

Overall Experience

My relative has been with Holmwood for two and a half years, she loves it!
You will often hear her say, " I love my room", and she is so happy there that after an hour, hour and a half she asks how she can get back, when out visiting anywhere.
There had been a few issues this year, but that has altered

in the last three weeks since the regional manager has come to support the home, there has been an improvement all round.

Reply from Nicole Howarth, on behalf of the team at Holmwood Care CentreThank you for taking the time to leave us such a fantastic review! We're delighted to hear how much your relative is enjoying her room and feels at home at Holmwood Care Centre. We also appreciate you acknowledging the recent improvements. I will pass on your kind comments to the whole team.

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Review of
The Boynes Care Centre
from Fiona C (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report

Overall Experience

My Mum was diagnosed as terminally ill in January 2025 and was no longer able to care for herself independently. She was discharged from hospital into the care of The Boynes.
I can't describe the relief when we walked through the door of The Boynes. We were all welcomed and the care and attention we

received from every single member of staff was amazing. Nothing was too much trouble.
My Mum was provided with everything she needed for her physical, mental and spiritual health. She was cared for and listened to, as were all of her family. We all felt cared for and part of the Boynes family.
When she was at the end of her life she was supported by all the staff and had the end that she wanted.
As a family we would highly recommend The Boynes. If I need a care home in the future I want it to be The Boynes.
Thank you to everyone.

Reply from Laura Reeve, on behalf of the team at The Boynes Care CentreMany thanks for taking the time to leave us a review and for your heartfelt comments about the care your mum received, our home and team, it was our privilege to care for your mum and we hope we made your mum's last weeks as peaceful as possible. It is important to us that all our residents and their loved ones feel a part of our family here at The Boynes as you are. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review of
The Boynes Care Centre
from A R (Sister of Resident) published on 16 May 2025 Submitted via Website • Report

Overall Experience

My brother relocated from London to the Boynes in Dec 2024, and it has been such a positive move for him. All the staff are caring and accommodating - nothing is too much trouble. We are kept well informed, and it is a relief to know that he is in such good hands and every aspect of his care including

medical appointments, and liaising with other agencies, is being taken care of. We especially appreciate that he is treated respectfully and daily interaction with staff has improved his mood and ability to communicate verbally. The staff work closely with the family to support him with more challenging aspects of his life. Thank you so much from all the family.

Reply from Laura Reeve, on behalf of the team at The Boynes Care CentreMany thanks for your review and kind words about the care of your brother and our team, it is lovely to hear that you have seen an improvement in his mood and verbal communication since he has been with us. It is our privilege to care for him and support your family, giving you peace of mind.

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Review of
The Boynes Care Centre
from Helen T (Daughter-in-law of Resident) published on 28 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother-in-law has come into The Boynes Care Centre. The care she has is excellent, the staff are very friendly and helpful and nothing is too much trouble for them. We feel that Mum is being looked after very well and we feel that we have nothing to worry about with the care she is receiving. The

food is excellent and lots of choice, and her room and bathroom are always clean and tidy and the staff are always popping to see if she is alright and we recommend The Boynes Care Centre to anyone. We give it 5 stars, the best care home.

Reply from Nithin Mathew, Home Manager at The Boynes Care CentreThank you for your feedback on the care your mother-in-law has been receiving it is wonderful to hear that she is happy with us, enjoying the food and that you have peace of mind she is in the right place, your comments will be shared with the team who will be delighted to read them, thank you again for taking the time to leave us a review.

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Review of
The Boynes Care Centre
from M B (Wife of Resident) published on 17 April 2025 Submitted via Website • Report

Overall Experience

My husband has been with the care home for six months. After a bout of illness he is now much better and enjoying life, joining in with games and one to one sessions.
I am very happy and pleased to see him being looked after so well. The staff in all capacities are very caring and respectful to residents

and relatives. Any slight setback and they tell me straight away. All in all, a very lovely place to be.

Reply from Nithin Mathew, Home Manager at The Boynes Care CentreThank you for taking the time to leave us a review and we are pleased your husband is feeling better and enjoying our variety of activities, it is wonderful to see him getting involved, the care and services we deliver as a team to our residents and their loved ones is extremely important to us. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review of
The Boynes Care Centre
from Katie H (Daughter of Resident) published on 17 April 2025 Submitted via Website • Report

Overall Experience

Very happy with mums care since being at The Boynes. She's always very well cared for and the staff are very kind and accommodating to her needs! Nothing is too much trouble when I have asked for things, all staff from management, reception, laundry and carers very welcoming and happy to chat!
Thank

you all!

Reply from Nithin Mathew, Home Manager at The Boynes Care CentreMany thanks for your kind words and taking the time to leave us a review, we are pleased you are happy with your mum's care, as a team we are dedicated to ensuring all our residents are happy and well looked after and to support with requests for both your mum and yourself, your feedback will be shared with the team.

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Review of
The Boynes Care Centre
from E H (Niece of Resident) published on 31 March 2025 Submitted via Website • Report

Overall Experience

Wonderful patient-centred care delivered by dedicated team of staff from the manager to the housekeepers and all in between. They look after the relatives too, with endless offers of drinks. They are very knowledgeable about the residents and always willing to answer any questions and deal with any

concerns. A very big thank you.

Reply from Home Manager, Home Manager at The Boynes Care CentreMany thanks for taking the time to leave us a review, the care and services we deliver as a team to our residents and their families is extremely important to us, we are here to support you all, your lovely comments have been passed on to the team who will be delighted to hear your feedback.

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Review of
The Boynes Care Centre
from N T (Next of Kin) published on 11 March 2025 Submitted via Website • Report

Overall Experience

I am very content with the care provided. Thank you to all the staff, who are always polite, happy to help and are very cheerful at all times. There are a variety of activities that all the residents are encouraged to participate in.

Reply from Home Manager, Home Manager at The Boynes Care CentreMany thanks for taking the time to leave us your feedback and we are pleased to hear your happy with the care provided and range of activities that are available, the wellbeing of our residents is important to us so we like to offer a variety of activities to meet varying needs.

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Review of
The Boynes Care Centre
from Sandra L (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report

Overall Experience

Our mother was only at the home for a short time, but during that time she was cared for with kindness and compassion. All staff were friendly , approachable and accommodating. Even bringing us tea/ coffee & biscuits.
Thank you so much for making mums last days comfortable.

Reply from Home Manager, Home Manager at The Boynes Care CentreOn behalf of the entire team here at The Boynes, we would like to thank you for your positive feedback. Although your mother was with us for a short time, we hope we made her stay as comfortable as possible. Please accept our sincere condolences to you and your family.

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Review of
The Boynes Care Centre
from Sarah Q (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report

Overall Experience

My mum was only in The Boynes for a short time but during this time I was overwhelmed with their kindness and the care they showed not only to Mum but to me and my family. They organised a birthday party for her which was lovely.

Reply from Stuart Lamacraft, Marketing Assistant at The Boynes Care CentreThank you so much for sharing your experience with The Boynes. It warms our hearts to know that, even during your mum's short time with us, our team's kindness and care made a meaningful difference to both her and your family. Organising her birthday party was our pleasure- it's moments like these that create lasting memories. Your words mean the world to us, and we're truly honoured to have been part of her journey.

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Review of
The Boynes Care Centre
from A D (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report

Overall Experience

I was so pleased we managed to get my late mother into the home. It had a really comfortable feel to it and the staff were always very friendly and helpful. This in turn reassured me that Mum was comfortable and well cared for by a professional team. Visiting here there has always been a good experience

and it was very touching that members of staff came to the funeral.

Reply from Stuart Lamacraft, Marketing Assistant at The Boynes Care CentreThank you so much for your heartfelt review of The Boynes. It means a great deal to us to know that your late mother was comfortable and well cared for, and that you felt reassured by our team's support and professionalism. We're truly honoured to have been part of her life and to have provided a space that brought you both comfort during a difficult time. Attending her funeral was our way of paying respects to a cherished member of our community. Thank you for sharing your kind words- they mean so much to us.

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Review of
The Boynes Care Centre
from D S (Husband of Resident) published on 13 November 2024 Submitted via Website • Report

Overall Experience

What an amazing Care Home this is! Highlights of recent times have included a wonderful Teddy Bears Picnic with two very talented and professional musicians and the biggest teddy bear we have ever seen! Then there was the Dog Show; a lovely relaxed informal atmosphere; all the dogs got on well together.

It was just pure fun.
As a family, we have enjoyed special gatherings with picnic lunches and afternoon teas in their delightful walled garden. Nothing is ever too much trouble, we are always welcomed and helped out with any arrangements. Some of these visits have been particularly significant for my wife with her friends coming from New Zealand, France, Italy and Scotland.
We have enjoyed two delightful birthday parties at The Boynes.
In so many ways the Carers and Staff go to such lengths to make us feel included. As one of my wife's close friends remarked "the staff are so lovely with her, she couldn't be in a better place".

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Review of
The Boynes Care Centre
from Juliet N (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report

Overall Experience

The Boynes have been caring for my mother since September 2023. They have been exceptional in their care towards her. The staff are kind, understanding and professional and have ensured my mother's needs are met at all times. Her room is kept clean and tidy and the home always appears well organised.

They have welcomed us as a family and nothing is ever too much trouble to organise whether it be a small gathering with mum's friends for a birthday lunch, a picnic in the garden or a visit home. There are numerous social events organised by the home which are full of variety and inclusive of all. To date, we have been very pleased with the quality of care received at The Boynes.

Reply from Stuart Lamacraft, Marketing Assistant at The Boynes Care CentreThank you for your thoughtful review. We're so pleased to hear that your mother has been receiving exceptional care at The Boynes and that our team has made you and your family feel so welcome. It's wonderful to know that the staff's efforts, from keeping her room tidy to organising special gatherings, have made a positive difference. We truly appreciate your kind words and are glad that you're happy with the care provided.

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Care Homes Owned by Aria Care in Worcestershire

Aria Care Locations in Worcestershire (2)

Aria Care Reviews in Worcestershire (134)

Holmwood Care Centre

The Boynes Care Centre

The Boynes Care Centre

Holmwood Care Centre

Holmwood Care Centre

The Boynes Care Centre

Holmwood Care Centre

Holmwood Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

The Boynes Care Centre

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