Care Home Owned by Aria Care in Suffolk

call. Mother not dressed properly, no socks and no bra, and pad on wrong way round. Mother found in tears on first day of stay and intimidated. Had been told was never going to leave again. When we said we'd take her out for a cup of tea she said she wouldn't be allowed to come. Fellow resident, who spent his time in the dining/common room, shouted continuous stream of filth. Not his fault but not suitable backdrop for mother's meals. When we removed mother, after two nights, an item of clothing had been lost and to this day not found. (It was labelled.) All subsequent calls to care home met with promises to call back but that never happened. Cold water in tap and other issues not resolved.

of food. Residents are made to feel really at home with freedom to come and go, as they please (if safe) and take part in as much or as little as they want. Overall a caring and pleasant care home. Well done!

and the staff are lovely. I am mostly escorted by the activity staff and sometimes Community Relations Manager. I was impressed that they knew all the residents personally and they try and introduce me to everyone. It's great to see the residents interact with Scout, I think she really makes a difference. Scout loves all the attention and fuss and we always leave there with great sense of satisfaction knowing we have made a difference to someone's day.
To be honest, it was Rendlesham care home that inspired me to become a PAT dog owner, we both get so much enjoyment from our visits and it's lovely to get to know the residents, they always have some lovely memories to share.

to get my father into some 17 other care homes. Eventually I found Rendlesham Care Home which accepted him and looked after him with great care and affection. The care home got him on the right medication, he settled in and spent the last few months of his life as happy and comfortable as one could hope for - a big thank you to all the wonderful staff who looked after my father in his last days.

the residents and staff team alike, truly is heartwarming, impressive and reassuring. Thanks to all.

going on. The hospitality and food is very impressive. My relative always says how much he enjoys the meals and how much choice there is.
The care team are very considerate and seems to really care. The home is always clean, tidy and smells nice.
I have met the Manager on several occasions and she seems very lovely and professional.
Thank you to everyone for all you do.

her and I are content and happy with her placement. I visit 6 times a week and also enjoy the regular management meetings with relatives. I enjoy the interactions with management and staff and feel my comments and suggestions are welcomed. I can easily talk to the staff to get daily updates on how Mum is doing. Security of possessions has really improved with the addition of one-to-one support for some walking residents. I was the dressed-up Father Christmas last December and had fun with the staff's elves and with all the residents. I'm pleased that the home now has 3 events people and can see the variety of events they organise, hopefully, some trips out soon in the minibus.

care will know, all made so much easier with the support of Rendlesham Care Centre.

visitors.
I actually cannot recommend them enough.
They treated Mum with dignity and respect throughout her stay and I thank them for that.