Aria Care in Wiltshire | 2 Care Homes

Review of
Ferfoot Care Home
from Michael S (Husband of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

The management and staff at Ferfoot continue to give my wife professional and sensitive care in her room in which she is confined to bed.
They are all cheerful and willing to help when I visit her each day and have made improvements to her care to make her more comfortable and minimise bed-sores.

The food at Ferfoot is of above average standard, with plenty of variety and imaginative presentation. Overall, a well run and friendly care home. My thanks to all of you for looking after her so well.

Reply from Nicole Howarth, on behalf of the team at Ferfoot Care HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that your wife is receiving such great care at Ferfoot Care Home and that our team has helped make her more comfortable. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Ferfoot Care Home
from L P (Sister of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

I would recommend Ferfoot Care Home to everyone. They provide a wonderful family type living situation. They cater for all needs and deliver a fabulous service to residents & visitors.

Reply from Nicole Howarth, on behalf of the team at Ferfoot Care HomeThank you for your review and kind words about our home and colleagues. We're delighted to hear that you would recommend Ferfoot Care Home and that you feel our home provides a welcoming, family-like environment. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Ferfoot Care Home
from L B (Daughter-in-law of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

Ferfoot has been fantastic for my mother-in-law. Very supportive in getting her settled in, trying various different ways to make the transition in to care easier for us all. MIL has dementia, with all the challenges that presents, alongside various other health issues but after a while residing in

the care home some of those health issues have definitely improved. Very happy with Ferfoot, we know she is safe & cared for.

Reply from Nicole Howarth, on behalf of the team at Ferfoot Care HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother-in-law has settled in well and is receiving such great care at Ferfoot Care Home. Our team works hard to provide personalised care within a supportive environment, so it's lovely to know this has made a positive difference. I will pass on your kind comments to the whole team.

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Review of
Ferfoot Care Home
from Christine C (Sister of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My sister moved to ferfoot in August as she required more nursing care. From the minute she moved in she has had wonderful care and understanding from all the staff. Thank you for looking after her so well .

Reply from Nicole Howarth, on behalf of the team at Ferfoot Care HomeThank you for taking the time to leave us such a fantastic review! We're so pleased to hear that your sister has settled in well at Ferfoot and is receiving the care and support she needs. Our team works hard to provide compassionate, person-centred care, so your kind words mean a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Miranda House
from P H (Husband of Resident) published on 31 October 2025 Submitted via Postal Card • Report

Overall Experience

This is a lovely caring home. All staff are bright and cheerful and very helpful. The rooms are slightly smaller but I think the rooms vary in size. I have marked everything as 'good'. There will always be something that could be improved to raise to 'excellent' but have not found out what that is yet.

I would not hesitate this recommend this home to anyone.

Reply from Nicole Howarth, on behalf of the team at Miranda HouseThank you for taking the time to leave us such a fantastic review! We're happy to hear that you had such a positive experience at Miranda House, and that our team made such a difference. I will pass on your kind comments to the whole team.

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Review of
Miranda House
from J R (Son of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

My dad was only with you a short time but in that time he was treated well and with dignity. The staff I found to be caring, supportive and of a generally high caliber.

Reply from Nicole Howarth, on behalf of the team at Miranda HouseThank you for taking the time to leave us such a fantastic review! We're happy to hear that your dad received such great care at Miranda House. Our team works hard to create a supportive environment for both residents and their loved ones, so your kind words mean a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Miranda House
from Michelle S (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

I always get greeted with a cheerful smile and hello by all members of staff. My mum is always treated with respect and dignity. If I have any questions or concerns a member of staff will always assist me or find someone that can alleviate my concerns.
Overall I feel Miranda House is the best place

for my mum to be.

Reply from Nicole Howarth, on behalf of the team at Miranda HouseMany thanks for your positive review. We're delighted to hear that you feel welcomed and supported by our team, and that your mum is receiving such great care at Miranda House. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Miranda House
from Lainie M (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

As always all staff at Miranda (regardless of position) are respectful, pleasant and kind, not only to their residents but to visitors also. The care our mother receives is beyond reproach. We are always kept up to date on her care. We also have all our questions/concerns answered in a timely manor.

For us Miranda House and it's entire staff, are like a second family and we could not and would not wish for a better home for our darling mother. We thank you all from the bottom of our hearts.

Reply from Nicole Howarth, on behalf of the team at Miranda HouseThank you for taking the time to leave us such a lovely review! We're happy to hear that your mother is receiving such great care at Miranda House. It's an honour to care for her, and knowing that you see us as a second family means a lot to us. I will pass on your kind comments to the whole team.

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Review of
Miranda House
from R A (Sister of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

When I visit my brother, I am always greeted by friendly and caring staff. He is very well looked after, as are all the residents from what I can tell. His room and the communal spaces are well-maintained and clean. My brother has also been taken out on activities, which is lovely and adds to the quality

of care he is receiving. It is reassuring to know he is in a safe environment.

Reply from Nicole Howarth, on behalf of the team at Miranda HouseThank you for your positive review. We're delighted to hear that your brother is receiving such great care at Miranda House and that you feel welcome and reassured during your visits. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Ferfoot Care Home
from I S (Friend of Resident) published on 8 July 2025 Submitted via Website • Report

Overall Experience

We recently moved both our parents into Ferfoot after a bad experience at another Chippenham care home. So far, we have found the care to be of a higher standard, with more staff and a better quality of food. Our parents are receiving more attention, all in all we feel more comfortable with the situation.

Reply from Nicole Howarth, on behalf of the team at Ferfoot Care HomeThank you for your lovely comments. We're so glad to hear that your parents are receiving such great care at Ferfoot and that this has been a more positive experience for you all. Your recognition of the care, the attentiveness of our team, and the quality of food means a lot to us. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Ferfoot Care Home
from Shelley N (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report

Overall Experience

Putting Mum into a Care home after caring for her myself, was one of the hardest things emotionally and mentally I have ever done. It was incredibly hard to let my Mum be cared for in a different environment.
I struggled badly for the first couple of weeks but soon realised what a wonderful care

home Ferfoot is. Mum has a lovely room, but much more important than a lovely room are the people that work at Ferfoot, they are the most caring, empathetic people they cannot do enough for my Mum, who is thriving at Ferfoot. There are lovely Gardens, lots of entertainment happening and the Food is excellent. Thank you to all the staff for being so professional, kind and lovely to my Mum.

Reply from Nicole Howarth, on behalf of the team at Ferfoot Care HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is thriving and receiving such great care at Ferfoot Care Home. We understand how difficult this decision can be, and we're honoured that you chose us to care for your mum. Our team is dedicated to providing the very best care for all our residents, so your recognition means a lot. I will pass on your kind comments to the whole team.

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Review of
Miranda House
from E L (Granddaughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy with all members of staff that work within Miranda House.

Reply from Nicole Howarth, on behalf of the team at Miranda HouseThank you for your lovely review! Our team is dedicated to providing the very best care for all our residents at Miranda House, so your recognition means a lot. I will pass on your kind comments to the whole team.

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Review of
Miranda House
from S S (Resident) published on 29 April 2025 Submitted via Postal Card • Report

Overall Experience

Nothing too much trouble, always helping, a lovely place to live.

Reply from Home Manager, Home Manager at Miranda HouseThank you for taking the time to leave us such a fantastic review! We're happy to hear that you're receiving such great care and feel happy at Miranda House. I will pass on your kind comments to the whole team.

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Review of
Ferfoot Care Home
from B C (Daughter of Resident) published on 13 March 2025 Submitted via Website • Report

Overall Experience

Myself and my father in law are very happy so far with my mother in laws care. The staff are extremely friendly and can not do enough for us.
We have had alot of hurdles due to my mother in laws health and the staff especially the management have sorted so much out for us.
Communication has been

constant which is also reassuring and we are always informed of any changes or problems that may arise.
A very friendly home.

Reply from Home Manager, Home Manager at Ferfoot Care HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that both you and your father-in-law are happy with the care that your mother-in-law is receiving at Ferfoot Care Home. I will pass on your kind comments to the whole team.

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Review of
Ferfoot Care Home
from Julia O (Wife of Resident) published on 26 February 2025 Submitted via Website • Report

Overall Experience

The care home has a lovely friendly and cosy atmosphere and is very well furnished. The staff are very polite, attentive and knowledgeable. The care home itself is very spacious, clean and well-kept. The staff are very respectful and communicate with us regularly. We are always made to feel very welcome.

Reply from Home Manager, Home Manager at Ferfoot Care HomeThank you for your review and positive comments regarding our home and colleagues at Ferfoot Care Home. The care and services we deliver as a team to our residents and their loved ones are extremely important to us. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Ferfoot Care Home
from K G (Daughter of Resident) published on 26 February 2025 Submitted via Website • Report

Overall Experience

My mum has had excellent care at Ferfoot, all staff and management go beyond with their care and compassion! The care home environment is cosy and warm and a very high standard of cleanliness, my mum has been in Ferfoot for over two years and has been very happy there and all visitors are made very

welcome and I have always been kept up to date with any concerns the staff may have.

Reply from Home Manager, Home Manager at Ferfoot Care HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Ferfoot. Our team is committed to providing compassionate care in a welcoming environment, and it's great to know we've met your expectations. I will pass on your kind comments to the whole team.

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Review of
Miranda House
from K G (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report

Overall Experience

When our mum was given a place at Miranda House, after a fall and spending 7 weeks in hospital, we were so grateful. As Mum was struggling to sleep, Miranda House was the only home that agreed to look after her. They have been very kind and helped me and my sister with the transition as much as they

could.
The activities staff have been amazing. They have taken Mum to bingo and Dementia choir weekly, along with choir concerts and many of the tractor runs that have happened through the town. They frequently invite singers to entertain residents and organise arts and crafts, quizzes and other activities weakly. All of this has allowed us to feel confident Mom is being looked after.

Reply from Home Manager, Home Manager at Miranda HouseThank you for taking the time to leave us such a fantastic review! We're so pleased that we could offer your mum a place here at Miranda House, and that the team has been able to make such a positive difference. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review of
Miranda House
from David R (Husband of Resident) published on 22 January 2025 Submitted via Postal Card • Report

Overall Experience

To all managers and staff of Miranda House, thank you for the second year of the invitation to Christmas dinner to spend with my wife and to the catering staff for a wonderful dinner.

Reply from Home Manager, Home Manager at Miranda HouseOn behalf of the Miranda House team, we would like to thank you for your wonderful review, David. We're pleased to hear you enjoyed Christmas dinner with your wife, it was a pleasure to have you with us. I will pass on your kind comments to the catering team who will be delighted to hear your feedback.

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Review of
Miranda House
from M M (Son of Resident) published on 12 December 2024 Submitted via Website • Report

Overall Experience

I did not know what to expect, mother went down very quickly to a point where she needed 24 hour care. Right from the start we were made to feel welcome and they spent a lot of time with mum to help her settle in. Full of respect for the staff, the more I visit the more I appreciate the respect and

care they show the residents.

Reply from Home Manager, Home Manager at Miranda HouseThank you so much for sharing your experience with us, our hearts are with your family during this difficult transition. We know how tough it has been for your mother as well as her loved ones. We're so glad however that she's settling in and feels welcome at Miranda House. She most certainly is, it's our privilege to care for her. Thank you again for your wonderful comments regarding our team's compassion, your feedback means so much to us!

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Review of
Ferfoot Care Home
from Wendy M (Power of Attorney of Resident) published on 9 December 2024 Submitted via Website • Report

Overall Experience

Since our godmother moved into Ferfoot we have seen an enormous improvement in her appearance, well-being and willingness to interact. She came into residential care as an emergency admission and has settled better than we could have hoped. She agrees the staff are wonderful and tells us she is happy

and well looked after.

Reply from Home Manager, Home Manager at Ferfoot Care HomeIt's absolutely wonderful to hear this, we are delighted to see such a big improvement in your godmother's health and wellbeing and we really appreciate you sharing this feedback. It's our team's privilege to take care of her and we're so glad she has settled in well and enjoying her home at Ferfoot. We'll pass on your lovely comments to the team!

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Care Homes Owned by Aria Care in Wiltshire

Aria Care Locations in Wiltshire (2)

Aria Care Reviews in Wiltshire (88)

Ferfoot Care Home

Ferfoot Care Home

Ferfoot Care Home

Ferfoot Care Home

Miranda House

Miranda House

Miranda House

Miranda House

Miranda House

Ferfoot Care Home

Ferfoot Care Home

Miranda House

Miranda House

Ferfoot Care Home

Ferfoot Care Home

Ferfoot Care Home

Miranda House

Miranda House

Miranda House

Ferfoot Care Home

Awards / Recognitions (2)

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