Aria Care in Dorset | 1 Care Home

Review of
Magna Care Centre
from Peter G (Respite Resident) assisted by family/friend published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience

First time I have been away for respite, the home was really lovely. Staff very friendly and helpful. I was really happy there for the 2 weeks. Felt very safe there. Happy with food, I had no complaints. Happy with my room and outlook.

Reply from Nicole Howarth, on behalf of the team at Magna Care Centre

Thank you for taking the time to leave us such a lovely review! We're delighted to hear that you felt comfortable and well cared for during your respite stay at Magna Care Centre. Our team works hard to create a welcoming and supportive environment, so it means a lot to know you had such a positive experience. I will pass on your kind comments to the whole team. We hope to welcome you back again in the future, should you ever need us!

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Review of
Magna Care Centre
from J D (Daughter of Resident) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience

The care home is really good, comfortable, really nice bunch of people who always on hand to help my mum. My mum has been here nearly a year and the carers and nurses love her. Lovely day room where you can visit the residents, lots of activities each day. I would recommend Magna Care Home, very modern

and lovely grounds.

Reply from Nicole Howarth, on behalf of the team at Magna Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Magna Care Centre and that you've had such a positive experience. It means a lot to us that you've noticed the care, activities, and welcoming environment we work hard to provide. I will pass on your kind comments to the whole team.

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Review of
Magna Care Centre
from Sarah A (Daughter of Resident) published on 11 August 2025

Submitted via Postal Card • Report

Overall Experience

Magna Care, everything you would want for a loved one, fantastic staff and facilities, all in a beautiful setting. As a daughter of a resident you just want the best care with the knowledge your loved one is having the best life possible even at these difficult times. I cannot speak highly enough of

the place, but it's the staff that makes all the difference, the care and dignity is obvious and shines through.

Reply from Nicole Howarth, on behalf of the team at Magna Care Centre

Many thanks for your positive review. We're delighted to hear that your loved one is receiving such great care at Magna Care Centre. Our team works hard to create a warm and welcoming environment, and it's lovely to know their efforts are appreciated. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Magna Care Centre
from J A (Daughter of Resident) published on 11 August 2025

Submitted via Postal Card • Report

Overall Experience

Environment - clean and tidy, both Mum's room and communal areas.
Mum - personal care well attended to and requests quickly met.
Staff - friendly and engaging with Mum and visitors.
Activities available on site and music activity in morning.
Food - good choice and Mum's preferences catered for.

Reply from Nicole Howarth, on behalf of the team at Magna Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Magna Care Centre. It means a lot to know she's enjoying the activities and the food, and that our team is making both of you feel supported. We always aim to cater to individual preferences, so it's lovely to hear this is being noticed. I will pass on your kind comments to the whole team.

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Review of
Magna Care Centre
from Isabelle A (Granddaughter of Resident) published on 4 August 2025

Submitted via Postal Card • Report

Overall Experience

My nan is happy and well cared for.The environment is nice and welcoming. The staff is friendly and kind. Bonus points for being dog friendly. They have lots of activities which are volunteers which creates a good sense of community.

Reply from Nicole Howarth, on behalf of the team at Magna Care Centre

Thank you so much for your lovely review. We're so pleased to hear your nan is happy and well cared for at Magna Care Centre. It's also great to know you find the home welcoming and the team kind and friendly. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Magna Care Centre
from S S (Daughter of Resident) published on 22 July 2025

Submitted via Website • Report

Overall Experience

Magna Care looked after my Mum beautifully during her last few days. They also looked after the family too, bringing us food and talking with us whenever we needed it. The home is very peaceful and calming and we wish we could have gotten her there sooner so she could enjoy it more. I would certainly

reccomend Magna Care.

Reply from Laura Reeve, on behalf of the team at Magna Care Centre

Thank you for taking the time to leave us a review and for your lovely comments about our home. It was our privilege to care for your mum and support your family. The care and services we deliver as a team to our residents and their families is extremely important to us. We are really sorry for your loss, and we hope we made your mum's last few days as peaceful as possible. Your feedback will be shared with the team.

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Review of
Magna Care Centre
from M T (Sister of Resident) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience

My sister was admitted for palliative care so was only a resident for a few weeks. However the staff got to know her and had meaningful relationships with her. The care she received was very good, personal and delivered with care and understanding. We became a team, working together to ensure all her

needs were met and that her final days were peaceful and full of love, not just from her family but the staff as well. Thank you.

Reply from Laura Reeve, on behalf of the team at Magna Care Centre

Many thanks for taking the time to leave us a review and for your heartfelt comments about the care your sister received while she was with us at Magna. It was our privilege to care for your sister and as a team we are dedicated to delivering personalised care for all our residents. We are really sorry for your loss and we hope we made your sisters' last weeks as peaceful as possible. The care, services and support we deliver as a team to our residents and their families is extremely important to us. Your comments will be passed on to the team.

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Review of
Magna Care Centre
from Nicholas M (Son of Resident) published on 2 June 2025

Submitted via Website • Report

Overall Experience

Dad was transferred from Bournemouth Hospital to Magna Care Centre for end of life care. He was very well looked after and received excellent care for the final weeks of his life. The facilities were excellent and I was very pleased and impressed by the dedication, professionalism and compassion shown

by all the staff. Thank you.

Reply from Laura Reeve, on behalf of the team at Magna Care Centre

Many Thanks for taking the time to leave us a review and for your kind words about our team and the care your dad received with us, it was our privilege to care for your dad and we hope we made his stay as comfortable as possible in his final weeks. The care, services and support we delivered as a team to your dad and whole family is extremely important to us. Your feedback will be shared with the team.

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Review of
Magna Care Centre
from Paul M (Son of Resident) published on 27 May 2025

Submitted via Website • Report

Overall Experience

Magna Care Centre welcomed my Father as a Resident in a very caring and compassionate way so much so like a home away from home.
The Team were extremely giving of themselves to ensure Dad's Care and Comfort needs were addressed from admission.
In addition to ensuring immediate family of Dad my Brother

and I were made most welcome and kept informed at all times.
I cannot speak highly enough of all the Team at Magna Care put simply they are all outstanding in ensuring Residents are looked after.
A family member asked me what is Magna care centre like I replied it's like a Resort with Nurses and Carers that go above and beyond .

Reply from Nicole Howarth, on behalf of the team at at Magna Care Centre

Thank you for your heartfelt words and kind recognition of the team. It was truly an honour and a privilege to care for your father and to support your family during this time. We're so pleased to hear that you felt your father received excellent care at Magna Care Centre, and that you all felt welcomed and supported throughout his stay. Your kind remarks, especially about the home feeling like a resort and the dedication of our nurses and carers, mean a great deal to us. We will be sure to share your lovely feedback with the team, who will be deeply touched by your comments.

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Review of
Magna Care Centre
from Hilary F (Friend of Resident) published on 23 May 2025

Submitted via Website • Report

Overall Experience

I have over the years visited and worked in many care homes and i have to say this one is probably the overall best. I love the location, i love the friendly atmosphere in the home, the staff all seem very welcoming.
The menu looks amazing and i'm told the food is very good. I got to sample Simnel

cake that was on offer for guests to help themselves to on Easter Monday, it was wonderful and such a nice touch as are the drinks that are always available for visitors to help themselves to.
When my time comes i hope i would be able to come and live in this home but hopefully a few years off yet !
My friend who is on respite seems as happy as he could be, i've seen him in other homes and all he talked about was going home, he's not done that here

Reply from Laura Reeve, on behalf of the team at Magna Care Centre

Many thanks for your lovely feedback about our home and team it is wonderful to hear that your friend has settled in with us at Magna during his respite stay and is happy and that you enjoy your visits to our home, your compliments of our Simnel cake and refreshments will be shared with our hospitality team who will be delighted it was enjoyed.

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Review of
Magna Care Centre
from Debbie T (Daughter of Resident) published on 13 May 2025

Submitted via Website • Report

Overall Experience

I consider our family to be very fortunate that our 90-year old Mum was referred to the beautiful Magna Care Centre after becoming non-weight bearing following a fall.
Although her limited hearing and lack of sight means she can't participate fully in the wonderful activities, she enjoys the company

and loves the interaction with the friendly, kind and caring staff. The food is delicious and nursing care first rate. Any issues are dealt with promptly by the staff and a local GP visits regularly to support the resident's medical care.
My father enjoys visiting Mum each day. All the staff are friendly and genuinely seem to enjoy working at the home. Everyone knows my Dad's name and makes him and our family very welcome. The lounge is bright and well appointed with beautiful gardens and an excellent coffee machine which is free to use. This helps create a homely environment which makes visiting Mum such a pleasure.

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Many thanks for your lovely comments about our home and team at Magna, our team is dedicated to ensuring every resident feels safe, happy, and well looked after as part of our family here at Magna, as well as their loved ones. It is always wonderful to welcome your whole family for visits and we are pleased you enjoy your time with us when you are here.

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Review of
Magna Care Centre
from Alan L (Father of Resident) published on 13 May 2025

Submitted via Website • Report

Overall Experience

I am only too pleased to have the opportunity to write this review. After 6 weeks in Forest Holme, our beloved 52 year old daughter moved to Magna on 2nd January for end of life care. My wife, other daughter and I made an unannounced visit prior to the move. We were made to feel very welcome and were

impressed with the general atmosphere, it's cleanliness and attitude of the staff we spoke to.
Throughout our daughter's 6 short weeks at Magna, the manager was always approachable and handled any issues or queries quickly and effectively. The nurses worked incredibly hard and were so kind and caring to our daughter and the wider family. The award winning chef was also outstanding in her ability to create meals that our daughter could eat and enjoy. Nothing was too much trouble. Although our daughter wasn't well enough to participate in many of the activities there was always a variety of things going on.
Thank you to everyone for the care and support given to our daughter and us.

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Many thanks for taking the time to leave us a review, it was our privilege to care for your daughter and support your whole family, we are really sorry for your loss and we hope we made your daughter's last weeks as peaceful as possible. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

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Review of
Magna Care Centre
from s g (Daughter of Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

Magna is a special place. My darling mum passed away on 12th April 2025. Mum had been a resident for 5 years so we have a wonderful understanding of what Magna is like. It's home from home environment made mum feel happy and secure. She was cared for with respect and love. Nothing is too much for the

staff, they are genuine and superb at what they do. She would always say to me "don't make me leave here, I love it" She was entertained daily, ate very well and enjoyed trips. As a family we could not have asked for a better place for her last 5 years. We will be forever grateful Magna. Thank you x

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Many thanks for your review and heartfelt comments, it means the world to us that your mum felt that we were 'Tip top' . The whole family were a part of our family here at Magna and it is wonderful to hear she was so happy for the 5 years she was with us. We are so sorry for your loss and we're here if you ever need support in the future, we wish you and your family comfort and peace. Your feedback will be shared with the whole team.

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Review of
Magna Care Centre
from H B (Granddaughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

Grandad had been at Magna Care for 18 months, and the staff have been nothing but welcoming, professional and respectful. Thank you for kindness, Compassion and empathy you gave grandad in the last fou weeks of his life. You have all been nothing less than amazing! Thankyou

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you so much for your heartfelt words. It was our privilege to care for your grandad over the last 18 months and that we could support him and your family at this difficult time. Your thoughtful review is greatly appreciated by all of us here at Magna. Thank you again.

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Review of
Magna Care Centre
from Sandra D (Daughter-in-law of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

I didn't get down to see mum in law as often as I would have liked-it was complicated, but when I did get down always found her happy, clean and laughing/chatting with the staff. She always looked healthy and well cared for. She sometimes had an issue with the food, BUT she always did have, even when

she cooked it. A lovely home., very clean and tidy, never an aroma which sometimes you do get (which i understand) the staff are amazing and very good with the residents. Activities were fantastic. Not a bad word to say, thank you.

Reply from Home Manager, Home Manager at Magna Care Centre

Many thanks for your lovely comments about our home, activities and all the team, who are dedicated to ensuring every resident feels safe, happy, and well looked after, and it's great to hear that this has been your experience. Your feedback will be shared with the team who will be delighted to receive it.

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Review of
Magna Care Centre
from John B (Son of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience

After a traumatic period Dad moved from a care home in Essex to be closer to my family in June 2023. He was anxious and upset on arrival due to issues in his personal life.
On arrival he was greeted by a team of kind, caring people who made him feel welcome.
His room was very clean & homely with comfortable

furnishings, dad was always well presented too. He also enjoyed being able to sit in a beautiful courtyard outside his room when the weather was nice. Dad loved being outside on sunny, warm days.
A very important factor for my dad was, a cup of tea, just how he liked it and a variety of good, well cooked food. He made every effort to get to the dining room on time and would regularly tell us it was time to go.
We as a family are comforted to know that the final year and a half of dad's life were happy and that is with special thanks to the manager and her team, every one of them. We would whole heartedly recommend The Magna Care Centre to anyone looking for care for their loved one.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your dad received such great care at Magna Care Centre. It's wonderful to hear he enjoyed his room, the courtyard, and his tea just how he liked it. We are really sorry for your loss, and we hope we made your dad's stay as peaceful as possible. Your comments will be passed on to the team.

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Review of
Magna Care Centre
from G S (Husband of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

Everyone is so welcoming, my wife was only at magna for a short time, but I couldn't have asked for a better home. I will be forever greatful for all the love and support we were both given. All the staff go above and beyond.

Reply from Home Manager, Home Manager at Magna Care Centre

Many thanks for taking the time to leave us a review, it was our privilege to care for your wife and support you both, the care and services we deliver as a team to our residents and families is extremely important to us, your feedback has been shared with the whole team.

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Review of
Magna Care Centre
from I F (Granddaughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

Amazing care staff and management
My nan has been settled and feels completely at home and comfortable in actual fact happiest I've seen her.
To add she was 101 on the weekend and they made such an amazing effort we are so very grateful.
Nothing is too much and I highly recommend Magna care home.
The

manager is an asset to Aria care and this home deserves 10/10
I also worked in the care industry and still work as a medical lead so you can imagine I would naturally look for any faults but there are none and this is reassuring for the whole family.
Super team super home

Reply from Home Manager, Home Manager at Magna Care Centre

Many thanks for your feedback and it is wonderful to hear that your nan is the happiest you have seen her and completely at home with us at Magna, we were delighted that we could be a part of your nan's birthday celebrations and make the day extra special for her and your family to celebrate such a milestone. Our team is dedicated to ensuring every resident feels safe, happy, and well looked after and we are pleased your family are reassured by this. Your thoughtful review is greatly appreciated by all of us here at Magna. Thank you again.

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Review of
Magna Care Centre
from Karen K (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum was a resident for 14 weeks following the death of my father. During this time, I saw her transform from a desperately lonely widow to someone who started to live again, enjoying good food, company and laughter. The staff were always so friendly and fun, and she had begun to make wonderful new

friendships with both them and the other residents. The daily activities were well through out, my mum loved joining in, and I loved seeing the wonderful photo updates from the activities coordinator. My mum had a wonderful bedroom which was warm, bright and fresh and she herself was always clean and well dressed. I loved going to visit my mum at Magna and was made to feel so welcome and part of the Magna family. I cannot recommend Magna Care Centre highly enough. I will be forever grateful for the love and care they provided my mum in her last moments on this earth.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you so much for your heartfelt words. It means the world to us that our care made a positive difference during such a difficult time. Caring for your mum was an honour for our team, and its lovely to hear she enjoyed the activities and food and you felt welcomed when visiting, we want all residents and their loves ones to feel part of our family at Magna. Your gratitude truly touches us, and we're here if you ever need support in the future. Wishing you and your family all the best at this difficult time.

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Review of
Magna Care Centre
from S V (Friend of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience

My friend has been in this home for a few years, it is the most loving home I have been too, she is so well looked after and everyone is so welcoming. Nothing is ever to much to ask. And the food is amazing.

Reply from Home Manager, Home Manager at Magna Care Centre

Many thanks for taking the time to leave us a review, we appreciate your kind words about our home and the care your friend has received, we are pleased you love the food, your feedback will be shared with the team who will be delighted to hear it.

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