Care Homes Owned by Aria Care in Norfolk

I with the support of my family had decided was the right path for my husband's wellbeing and my health.
So it became easier choosing Ivy Court for my beloved husband and it makes me feel so happy that he is happy there and is loved and respected by all the staff.
The whole team from top to bottom is fantastic and it creates an atmosphere of happiness as far as I am concerned and my family feel the same when they visit.
As you enter the welcoming feel sort of hugs you as all the staff greets you with a welcome smile on their faces.
The kitchen staff from head chef to all the other staff are fabulous and they create yummy food. The entertainment team are smashing too.
Thank you team I/C

from a physical slap (with bruises) to bullying by carers and being served cold food. Not being served food at all but entries made in carers notes food had been offered and just complete neglect including my mums bed/bedding smelling of urine.I tried so hard to get her out of this place but it was too late and the last incident which was the 6th/7th mum was cooked a dry cheese omelette which was not even safe with cheese which my mum choked on and was in critical care less than a week. Fluids were not thickened to the right level which also contributed and she died. I'm heartbroken please ignore the "good rating' . It had been in special measure for years!!! See previous CQC

and patience. My father was not an easy man to look after but the whole team did everything they could to make him feel he was at his family home. We particularly want thank all the staff for their time and effort they took to set up a celebration for our parents 72nd wedding anniversary for the whole family. The support the whole family received in the last few weeks of our father's life was fantastic. Our mother particularly had huge support on her visits to see her husband and we were encouraged to spend as much time as we wanted to until our father died. I have no hesitation in recommending Oak Manor for the care of a loved one.

and that they like working there.
Happy staff make all the difference.

not the residents have to fit in, with the running of the care home.

expert care.

make 81 not such a dreadful day to be 81.

previous homes, and it was very difficult to find a new place for her, but at Oak Manor she has been welcomed with open arms. It has resulted in a real upturn in her levels of happiness and stability, which is a great credit to all of the staff. I highly recommend Oak Manor.

recommend Ivy Lodge to any family if a relation has to go into care.

was full of kindness, dignified, caring and with patience. As a family, we couldn't have asked for anything more.
The meals provided always looked very appetising, snacks and drinks were also provided in-between meal times.
As a family we were extremely happy that we picked this home for our loved one to be cared for.

is to much trouble.
The surroundings at Ivy Court are beautiful and well cared for. I would just like to thank all the staff for their kindness and support with mum and us as a family.

values I would expect.
As a registered nurse and a nurse academic, I would hold Oak Manor as an excellent example of how people with dementia should be cared for. I am so grateful to all the staff, especially the manager, who were so lovely to my relative's son and daughter-in-law after his death.

this makes me happy and very grateful.

him.
I am also extremely grateful for the support they have given me and my family.
Overall, I feel very lucky that my dad is living in this lovely home.

friendships with fellow residents. All staff are welcoming and professional. As a family, we appreciate that she is in a safe and happy nursing home.