Care Homes Owned by Aria Care in Kent
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Kent for Aria Care are showing below.
View the details of all 65 locations (with 5277 reviews) owned by Aria Care
Aria Care Locations in Kent (2)
Kippingtons Nursing Home
9.6
81 reviews
Grange Road, Oak Lane, Sevenoaks TN13 2PG
"My grandmother has expressed on more than one occasion how happy she is with the care she is receiving & how kind & helpful everyone…" Read all 81 reviews
Location Type Care Home
Kippingtons Nursing Home in Sevenoaks provides residential, nursing and dementia care for up to 50 elderly people, including trial stays, short stays, convalescent care and long-term care for individuals or couples. At the home, all staff are highly… Read more about Kippingtons Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Acquired Brain Injury
- 55 Rooms
- from £1,625 / week
Firtree House Nursing Home
9.2
57 reviews
30 St James Road, Tunbridge Wells TN1 2JZ
"Mum has lived at Firtree for just over a year and a half now. I have lived abroad for some of this time during which the manager has been…" Read all 57 reviews
Location Type Care Home
Firtree House Nursing Home provides the highest standards of nursing care for up to 42 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples. The home has strong community links and is… Read more about Firtree House Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 50 Rooms
- from £1,300 / week
Aria Care Reviews in Kent (138)
9.5
Aria Care has a Group Review Score of 9.5 (9.542) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aria Care must have a Review Score.
Review of
Kippingtons Nursing Home
from Doris C (Sister of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the moment we walked into reception and were given directions to find my sister (room 20). We were greeted by smiling and happy staff. My sister's room was spacious and with many personal items. Lots of family photographs. Every area was spotlessly clean. My sister seems happy and contented, she's
93 and recently became a resident.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Kippingtons Nursing HomeThanks so much for this lovely review! We really appreciate you taking the time to share how happy you are with the care your sister is receiving in our home. It's particularly lovely to hear about how happy and friendly you find the staff, and how you find the home to be spotlessly clean. It's a pleasure to have your sister with us.
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Review of
Kippingtons Nursing Home
from C T (Wife of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care and attention given to my husband is excellent. He is treated with dignity and compassion. I have nothing but praise for all the staff. They have become a part of my extended family and treat me with the same respect. I am pleased I did my research to find such a caring environment.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Kippingtons Nursing HomeThank you so much for your kind words! We really appreciate you taking the time to review us. It's great to hear you're so happy with the care your husband is receiving, and that you feel he is treated with dignity and compassion. If we can ever do anything more to support you or him, please just ask.
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Review of
Firtree House Nursing Home
from T S (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has lived at Firtree for just over a year and a half now. I have lived abroad for some of this time during which the manager has been exceptional. Always keeping me informed on mum and any health issues she has had. My mum is extremely happy and contented, loves each day and so looks forward to
the activities - i cannot think of a more home from home than Firtree.
Reply from Stuart Lamacraft, on behalf with the team at Firtree House Nursing HomeThank you for sharing your experience. We're delighted to hear that your mum is so happy and settled at Firtree, and that you've felt supported and well informed even while living abroad. Knowing she looks forward to each day and enjoys the activities means a great deal to the whole team.
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Review of
Kippingtons Nursing Home
from Tracy B (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good.
Reply from Stuart Lamacraft, on behalf of the team at Kippingtons Nursing HomeThank you for taking the time to leave a five-star review, the team will be very pleased to hear their hard work is recognised.
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Review of
Kippingtons Nursing Home
from Martin S (Respite Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My whole experience here was very good.
Reply from Stuart Lamacraft, on behalf of the team at Kippingtons Nursing HomeThank you for your feedback. We're pleased to hear you had a positive experience and appreciate you taking the time to share this with us.
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Review of
Firtree House Nursing Home
from S K (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
It was a very difficult decision to place my dear mum into Firtree House and I had always assured her this wouldn't happen, but sadly after my dad passed away last year her health deteriorated and wasn't safe for her to be at home. I am fairly pleased with her care, sadly she's not happy with her new
room as she has no bathroom and has to use a commode. I have spoken to staff about this but unfortunately at the moment there isn't a room available with a bathroom.
Reply from Stuart Lamacraft, on behalf of the team at Firtree House Nursing HomeThank you for taking the time to share your experience. We appreciate how difficult this decision must have been for you and understand your concerns about your mum's room and bathroom facilities in the original part of the house. Please be assured that the team will continue to support her with dignity and comfort. Your feedback is valued, and we're grateful for your trust during such a challenging time.
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Review of
Kippingtons Nursing Home
from E L (Granddaughter of Resident) published on 26 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My grandmother has expressed on more than one occasion how happy she is with the care she is receiving & how kind & helpful everyone is.
My own interaction with all staff has always been very pleasant & all are happy to help & deliver their service with a smile. This includes all phone calls & personal
interaction.
The home is clean & calm & all communal spaces are well maintained. My grandmothers private room is a good size with an en-suite bathroom & 2 windows looking out onto the grounds.
It's comforting to see a relative content & comfortable. Thank you to all the staff.
Reply from Rowen Campbell, on behalf of the team at Kippingtons Nursing HomeThank you for taking the time to write us a review. We're delighted to have your grandmother with us, and that she is so happy here. It's also good to hear that our team is able to reassure you that she is content and safe. Please don't hesitate to ask if there i ever anything more we can do to support her, or you.
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Review of
Firtree House Nursing Home
from Aimee T (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been here for two years now and I'm very grateful for the time she has spent here - the manager is very approachable and always happy and willing to help. And all staff are lovely - kind and helpful. The home has a comfortable atmosphere and the events they put on are fantastic.
Reply from Stuart Lamacraft, on behalf of the team at Firtree House Nursing HomeThank you for sharing your feedback. We're so pleased to hear that your mother has been well supported over the past two years and that you've found the manager and team approachable and kind. It's lovely to know the atmosphere and events have made her time here enjoyable - your appreciation is very much valued.
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Review of
Firtree House Nursing Home
from Susan A (Relative of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This really is a wonderful home. Yes the building is old, but the staff? OMG, they are so caring.
I'm an infrequent visitor to my ex husband who lives here.
ALL the staff I encounter on my way through corridors, ask me how I am and remember me. I'm always astonished.
The care for Alan has been
I'm an infrequent visitor to my ex husband who lives here.
ALL the staff I encounter on my way through corridors, ask me how I am and remember me. I'm always astonished.
The care for Alan has been
exemplary. (He's been, I've got to say, brought back from 'near death', through their nursing care). Unbelievable care.
No money could provide more..
No money could provide more..
Reply from Stuart Lamacraft, on behalf of the team at Firtree House Nursing HomeThank you for sharing such a powerful and thoughtful review. It means a great deal to hear how consistently caring and attentive the team have been, both to your ex-husband and to you as a visitor. Your words about the nursing care and the personal warmth you experience will be deeply appreciated by everyone here.
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Review of
Kippingtons Nursing Home
from Jo W (Wife of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We found Kippingtons to be a beautiful home with excellent staff throughout 24 hours, seven days a week. My husband was treated with the utmost care, compassion and dignity in a warm and friendly environment. Kippingtons also extends its warm welcome to friends and family, ensuring it is a happy and
friendly place to stay.
Reply from Stuart Lamacraft, on behalf of the team at Kippingtons Nursing HomeThank you for sharing such a kind review. We're delighted to hear that your husband was cared for with compassion and dignity, and that you felt so warmly welcomed whenever you visited. Your appreciation means a great deal to the whole team at Kippingtons.
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Review of
Kippingtons Nursing Home
from Mark W (Friend of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent in every respect.
Reply from Stuart Lamacraft, on behalf of the team at Kippingtons Nursing HomeThank you so much for your kind words and five-stars!
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Review of
Kippingtons Nursing Home
from N B (Son of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad was discharged to Kippingtons from hospital with dementia, Parkinson's, cancer among other things. At every stage, the staff in the home were very kind, warm, welcoming and friendly, very caring, responsive and hard-working. Every time we visited, we felt very welcome and could see that it was
a happy place to live and work. Many of the staff have worked there for years. It has a lovely atmosphere, very welcoming, flexible and putting the needs of the residents first. They are very capable to care for the needs of a wide range of people from light needs to very heavy duty needs. The home is very well managed and well lead. The food is excellent. My dad ate much better there than he had for years at home. They do their best to keep the residents stimulated with activities. It's a lovely physical environment, very homely and has a beautiful garden. They were very responsive to the needs of my dad as they arose. I thoroughly recommend the home.
Reply from Nicole Howarth, on behalf of the team at Kippingtons Nursing HomeThank you for taking the time to leave us such a lovely review, N! We're happy to hear that your dad received such great care and felt comfortable at Kippingtons. Our team works hard to create a welcoming and homely environment for both our residents and their loved ones, so it's wonderful to know that you had such a positive experience. It was an honour to care for your dad, we truly appreciate your recommendation and your trust in us. On behalf of everyone at Kippingtons, please accept our heartfelt condolences. We are truly sorry for your loss, and our thoughts are with you and your family during this difficult time.
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Review of
Kippingtons Nursing Home
from Rachel B (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very welcoming staff, always say hello. Coffee machine and cake in very nice! Dining experience is very good. Chef is very good, food is excellent and nicely presented. Dining room is very welcoming. Menu is available to everyone.
It would be nice to have more shade and places to sit in the garden.
Nurse
It would be nice to have more shade and places to sit in the garden.
Nurse
was very helpful and available to help with enquiries.
Reply from Nicole Howarth, on behalf of the team at Kippingtons Nursing HomeThank you for your lovely comments, Rachel. We're delighted to hear that you always feel welcomed by the team and that you enjoy the coffee, cake, and overall dining experience. Our chef will be pleased to hear your kind words about the food and presentation. We appreciate your feedback regarding the garden and will definitely look into adding more shade and seating to enhance the space. I will pass on your wonderful comments to the whole team.
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Review of
Kippingtons Nursing Home
from Linda B (Wife of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When first walking into the reception at Kippingtons, my children and I had a really good feeling about it. The reception staff are warm and welcoming, offering us refreshments. We walked into the lounge where some residents were playing a game. They seemed relaxed and happy. The care staff and nurses
are so lovely and seem to have lots of patience and understanding. The rooms are lovely. The dining room is bright and relaxed and the food is great. The grounds/garden is pretty. We wanted my husband to be looked after by this kind and caring home.
Reply from Nicole Howarth, on behalf of the team at Kippingtons Nursing HomeMany thanks for your kind review, Linda. We're delighted to hear that your first visit to Kippingtons was such a positive experience. It's wonderful to know that both you and your children felt welcomed by our team. We're especially touched by your trust in us to care for your husband. Your lovely comments have been passed on to the team, who will be delighted to hear your feedback.
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Review of
Kippingtons Nursing Home
from Alice H (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A lovely home, my father's health improved while he stayed there. Always happy to help me when I visited or rang the home. Thank you all so much.
Reply from Nicole Howarth, on behalf of the team at at Kippingtons Nursing HomeThank you for taking the time to leave us such a fantastic review, Alice! We're so pleased to hear that your father received such great care at Kippingtons. Your kind words about his health improvement and the team's helpfulness mean a lot to us. I will pass on your wonderful comments to the whole team.
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Review of
Firtree House Nursing Home
from Jeanne C (Wife of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I didn't know what to expect for the celebration of our 65th wedding anniversary, but thanks to the hard work of all the staff, it turned out to be a wonderful day, one that I will always remember.
Thank you Firtree.
Thank you Firtree.
Reply from Nicole Howarth, on behalf of the team at Firtree House Nursing HomeThank you for your lovely review! It was a privilege for us to celebrate your 65th wedding anniversary with you. We're so pleased that our team could help make it a memorable and joyful day. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review of
Firtree House Nursing Home
from Jacqui K (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Today, 21st May 2025. Management and the team put on a superb celebration for my parents' 65th wedding anniversary.
The manager and staff excel themselves. The family and myself truly appreciate all the hard work. Thank you so much for everything. You made it a very special day.
The manager and staff excel themselves. The family and myself truly appreciate all the hard work. Thank you so much for everything. You made it a very special day.
Reply from Nicole Howarth, on behalf of the team at Firtree House Nursing HomeThank you for taking the time to leave us such a fantastic review! It was an honour to help celebrate this wonderful milestone with your parents. We're so pleased to hear that our team made the day special for you all. I will pass on your kind comments to the whole team, who will be delighted to hear your feedback.
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Review of
Kippingtons Nursing Home
from S A (Friend of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My friend has been staying at Kippingtons for a few weeks now. She was transferred from hospital after being diagnosed with a brain tumour. The care and staff have been excellent with her. She is always clean and tidy, as are the recreation areas and her bedroom. The food always looks good and nutritious.
The reception staff are always welcoming and pleased to help in any way they can. A very good place for my friend to be cared for.
Reply from Home Manager, Home Manager at Kippingtons Nursing HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that your friend received such great care at Kippingtons Nursing Home and that you had such a positive experience during your visits. We take great pride in creating a warm and welcoming environment for both our residents and their loved ones, and it means a lot to know that our team's efforts have made a positive difference. I will pass on your kind comments to the whole team.
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Review of
Kippingtons Nursing Home
from Ian L (Husband of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff, carers and nurses are very good, and you can tell that they really care - it's not just a job for them. The nurses, in particular, are excellent with their support and help. My wife is very young to be in a nursing home as she is recovering from a brain tumour. I have personally found this
very hard to deal with, but Kippington have really reached out and helped.
Reply from Home Manager, Home Manager at Kippingtons Nursing HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that your wife is receiving such great care at Kippington Nursing Home and that we've been able to provide you with the support you need during this difficult time. I will pass on your kind comments to the whole team.
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Review of
Kippingtons Nursing Home
from Carol H (Daughter of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was very poorly when she arrived at Kippington Nursing Home. All the staff were so kind and looked after her so well. I've got nothing but praise for them all. From the moment you walked into reception, you were greeted with a smile and an offer of tea or coffee and a slice of cake. The nursing
staff all cared for my mother so well for the short time that she was a resident there. I can't thank you all enough.
Reply from Home Manager, Home Manager at Kippingtons Nursing HomeThank you for your kind words and recognition of the team at Kippington Nursing Home. Our team is dedicated to offering not only expert care but also a friendly and inviting atmosphere for both residents and their families. We are really sorry for your loss, we hope we made your mother's stay as comfortable as possible. Your comments will be passed on to the team.
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Awards / Recognitions (2)
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