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Care Home Owned by Aria Care in Gloucestershire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Aria Care in Gloucestershire

Only the locations & reviews in Gloucestershire for Aria Care are showing below.

View the details of all 67 locations (with 5170 reviews) owned by Aria Care

Aria Care Locations in Gloucestershire (1)

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1 Care Home owned by Aria Care in Gloucestershire
Mill House

55 Sheep Street, Chipping Campden GL55 6DR 

9.6 74 reviews
"My father came to Mill House for respite after a spell in hospital. We were immediately impressed by the care and support from the staff…"   Read all 74 reviews
Location Type Care Home

Mill House Care Home with Nursing in Chipping Campden provides the highest standard of residential, nursing and dementia care for up to 45 elderly residents, including trial stays, day care, respite breaks, convalescent care and permanent care for individuals… Read more about Mill House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 45 Rooms
  • from £1,400 / week

Aria Care Reviews in Gloucestershire (74)

9.6

Aria Care has a Group Review Score of 9.6 (9.560) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aria Care must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Aria Care
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Review of

Mill House

from E C (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to Mill House for respite after a spell in hospital. We were immediately impressed by the care and support from the staff who helped him to settle in after a difficult time. Staff are always available to answer any questions in a caring and professional manner and make us feel welcome
as visitors. My fathers respite stay has been so successful that it is to become a permanent move. We are all happy that we chose Mill House.
Reply from Nicole Howarth, on behalf of the team at Mill House

Thank you for taking the time to leave us such a lovely review! We're happy to hear that your father's transition into Mill House has been so positive. It's wonderful to know that our team made both him and your family feel supported and welcome. We're honoured to continue caring for him. I will pass on your kind comments to the whole team.

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Review of

Mill House

from Anthony C (Respite Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although only a week's stay for respite, my experience from the moment of arrival was excellent. I received a warm welcome from the management and staff who were fully briefed about my requirements. All staff went out of their way to help me and the whole experience was caring, efficient and enjoyable.
The environment and atmosphere throughout was happy, and the food was excellent with healthy variety and interest. I also enjoyed some other activities included in my stay and arrangements for seeing visitors were excellent. Altogether a very pleasant time.
Reply from Nicole Howarth, on behalf of the team at Mill House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you received great care during your stay at Mill House. It means a lot to the whole team to know that your experience was so positive. It was a pleasure to support you during your respite stay, and you'll always be welcome back should you ever need our help again. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of

Mill House

from Sharon C (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Mill House for 4 years and the care has got better. The staff and carers are amazing, always got a smile and nothing is too much trouble.
Reply from Nicole Howarth, on behalf of the team at Mill House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Mill House, and it means a lot to know you've had such a positive experience. Our team works hard to create a welcoming and supportive environment, so thank you for your recognition. I will pass on your kind comments to the whole team.

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Review of

Mill House

from S M (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always such a joy to visit my Mum at Mill House. I am always greeted so warmly and a beautiful, peaceful, friendly and happy atmosphere pervades the entire Home. My Mum has lived here for almost 5 years and she has been cared for so well in every way imaginable. I always find her peaceful, comfortable
and content usually having enjoyed one of the super activities that will have taken place during the morning. I really cannot find the words to express my gratitude to all the staff who work so consistently very, very hard for the benefit of all those they care for. Thank you all so very much.
Reply from Laura Reeve, on behalf of the team at Mill House

Many thanks for your review and kind words about the care of your mum, our home and team, it is always a pleasure to welcome loved ones to our home as part of our family at Mill House, we are pleased you enjoy your visits and that your mum is happy and content with us and enjoying the activities. Your feedback has been shared with the team who will be delighted to receive it.

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Review of

Mill House

from S H (Wife of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and helpful. My husband feels well looked after. Is very content at Mill House.
Reply from Home Manager, Home Manager at Mill House

Many thanks for your review and it is wonderful to hear your husband is happy and content with us at Mill House, as a team this is the most important thing to us as our residents and their loved ones are part of our Mill House family. Your feedback will be shared with the team.

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Review of

Mill House

from R C (Friend of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and caring staff. Very attentive and welcoming to residents and visitors. A lovely home. My friend is always well cared for and happy, I would definitely recommend this home to anyone looking for a friend or relative.
Reply from Home Manager, Home Manager at Mill House

Many thanks for your review and lovely comments about our home and team at Mill House. We are pleased your friend has settled in and is happy in our home. Your feedback will be shared with the team.

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Review of

Mill House

from A J (Son of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing to fault, from the initial enquiry to visiting the home to the arrival, the staff were exceptionally helpful.
My family member assures me he is happy and on every visit, it is obvious he is being well cared for.
Reply from Home Manager at Mill House

Thank you for taking the time to leave us a review and for your lovely comments, we are pleased to hear your family member is happy at Mill House. Your feedback will be shared with the team.

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Review of

Mill House

from S L (Friend of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care home, lots of activities,
Extremely happy with this care home.
Pet-friendly and kind, very professional and friendly staff.
Management team are there when you need them and I would highly recommend them.
Reply from Home Manager at Mill House

Thank you for taking the time to leave us a review and for your lovely comments about our home and team at Mill House. Your feedback will be shared with the team.

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Review of

Mill House

from M T (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Mill House Care Home for several years. The staff are always so kind and supportive and the activities team are great. I always feel confident that Mum is looked after well and with care.
Reply from Home Manager at Mill House

Thank you for taking the time to leave us a review and for your recognition of the team and activities that are available at Mill House. Your comments will be shared with the team who will be delighted to read your feedback.

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Review of

Mill House

from C C (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family are incredibly grateful for the excellent care and amazing kindness shown to Mum after her recent fall and hospital stay. The staff are a wonderful team and go the extra mile to make things work and make Mum as comfortable as possible. Thank you.
Reply from Home Manager, Home Manager at Mill House

Thank you for taking the time to leave us a review and for your lovely comments about our team and the care your mum is receiving at Mill House. Your feedback will be shared with the team.

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Review of

Mill House

from A J (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a long term resident at Mill House due to her suffering from dementia. Since a fall causing a broken hip in November 2021, and a continued deterioration in her cognition her needs are now complex. I feel all the staff, whatever their role work hard to meet her needs and make her feel
safe and content. Our concerns as relatives are also understood and questions are answered in both a friendly and professional way.
Reply from Home Manager, Home manager at Mill House

Thank you for taking to the time to leave us a review and for your positive comments about the care your mother is receiving and as a result feels safe and content. Your feedback will be shared with the team.

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Review of

Mill House

from M P (Husband of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in Millhouse for eleven months. She had suffered a stroke which left her with multiple needs. The support and care she has received has been outstanding. The nursing staff and carers have been very professional, whilst showing tenderness and care when carrying out their duties. We went
to great lengths to choose a nursing home that would provide the best care that my wife needed. Also, the facilities that would provide the support for the family and the guidance that we needed. Needless to say, we have not been disappointed.
Reply from Home Manager at Mill House

Thank you for taking the time to leave us a review and for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.

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Review of

Mill House

from C T (Daughter of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always impressed with the cheerfulness of the staff, they are doing a difficult job.
My mother is settled and happy. It's a great reassurance for me that her face lights up when either the nurses or carers come into her room. Mill House is a pleasure to visit. Welcoming and always clean.
Reply from Home Manager at Mill House

Thank you for taking the time to leave us a review and for your recognition of the team at Mill House. It is lovely to hear that your mother has settled in and is happy at our home. Your feedback will be shared with the team.

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Review of

Mill House

from John R (Husband of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Mill House since December 2022. She has Alzheimer’s which has progressed to a severe level, requiring a high level of support to meet all basic needs. The staff here are friendly and professional and work extremely hard to ensure she is safe and content. Communication
is good and I am well-informed about her health and well-being. Facilities are good and a range of activities are provided to keep residents stimulated.
Reply from Home Manager at Mill House

Thank you, John, for taking the time to leave us a review and for your lovely comments about our home and recognition of the team at Mill House. Your feedback will be shared with the team.

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Review of

Mill House

from G J (Daughter of Resident) published on 4 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident of Mill House for almost a year; she is doing so well under the care and companionship of Mill House residents and staff. Life now is probably better for Mum than it has been for a few years, with on-tap entertainment, great food, a hairdresser etc, and some wonderful hairy
visitors. It's always a pleasure for me to visit too, and know she is safe and sound.
Reply from Home Manager, Home Manager at Mill House

Thank you for taking the time to leave us a review and for your wonderful comments about our home, team and the care that your mum is receiving. We are pleased to read that she is enjoying all the activities and great food. Your feedback will be shared with the team.

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Review of

Mill House

from A A (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the well-being lead very kind, always helpful in everything she does, talks to residents in a professional manner. Always making sure they are happy.
Reply from Home Manager, Home Manager at Mill House

Thank you for taking the time to leave us a review and for your wonderful comments about our wellbeing coordinator. Your feedback has been passed on to her and the whole team.

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Review of

Mill House

from Caroline H (Wife of Resident) published on 23 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my experience, Mill House and the wonderful staff have always shown great warmth and care to all the residents. They treat everyone with great respect and there is always a happy atmosphere when I visit. The activities help to keep the residents motivated and all seem settled and happy. My husband
is always warmly welcomed.
Reply from Home Manager, Home Manager at Mill House

Thank you Caroline for your recognition of the team at Mill House, the care, services, support and atmosphere we create and deliver as a team to your husband and whole family is extremely important to us. Your feedback will be shared with the team.

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Review of

Mill House

from A C (Daughter of Resident) published on 23 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to my mother's complex needs, following a stroke and a lengthy stay in hospital, we agonised over which nursing home would be best for her. The process was totally daunting and everywhere we looked, there always seemed to be a compromise and then I found Mill House. Right from the offset, I was
assured that she would have the very best care, in the loveliest of settings and with lots of social activities going on too. It was arranged for us to meet the team, to allay any concerns and for the very first time, we felt confident that we had found the right setting for my mum. She arrived in September, and as expected, there were some initial settling issues, but how the staff dealt with them was reassuring to both mum and the family as a whole. Nothing is ever too much trouble, and the care and compassion that has been shown to mum from all of the staff, from the manager down, has been exemplary and professional at all times. Thank you does not seem sufficient!
Reply from Home Manager, Home Manager at Mill House

Thank you for taking the time to leave us such a wonderful review! We are so pleased to read your amazing comments about the care your mother receives; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents. The care and services we deliver as a team to our residents and families is extremely important to us.

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Review of

Mill House

from Marion W (Friend of Resident) published on 4 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 93-year-old friend was extremely worried about going into a care home and was very concerned about the quality of food, as he loves to eat, his dignity during personal care because he is a very self-conscious private person and the way he would be spoken to and addressed by the staff. I'm happy to
say none of those worries did he need to be concerned about. He's been looked after with absolute compassion and kindness, lovely choice of meals and he's treated with dignity at all times.
I can't recommend Mill House or the staff and care team enough and my friend has flourished with the care he has received. He has a lovely room overlooking the fields and couldn't be happier.
Reply from Home Manager at Mill House

On behalf of the Mill House team, we would like to thank you for your lovely and positive feedback. The person-centred care and services we deliver as a team to our residents, friends and families is extremely important to us.

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Review of

Mill House

from P D (Niece of Resident) published on 28 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care my aunt has received since emergency admission has been good. The staff have been kind and supportive throughout the pandemic.
The medical plan of care has been difficult to access. There was confusion over the optician and no known dental care.
We have requested physio and a better walking
frame which would have helped to prevent falls.
Unfortunately, the bathroom has not been kept as clean as one would expect.
However, most importantly, my aunt is safe and happy.
Reply from Home Manager at Mill House

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. We pride ourselves on the resident experience and take comments regarding cleanliness and support seriously as it does not reflect the usual positive feedback we receive. We are interested in learning more about your aunt’s experience and will contact you shortly to discuss the matter further. We are committed to using feedback to continue to build on, and improve, the services we provide.

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Awards / Recognitions (2)

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