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Care Home Owned by Aria Care in Berkshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Aria Care in Berkshire

Only the locations & reviews in Berkshire for Aria Care are showing below.

View the details of all 67 locations (with 5142 reviews) owned by Aria Care

Aria Care Locations in Berkshire (1)

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1 Care Home owned by Aria Care in Berkshire
Dormy House

Ridgemount Road, Sunningdale, Ascot SL5 9RL 

9.4 99 reviews
"The staff work hard to ensure person centred care. The management listen to any concerns that come up and are open to exploring strategies…"   Read all 99 reviews
Location Type Care Home

Dormy House in Sunningdale provides the highest standards of residential, nursing and specialist dementia care for up to 88 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples. The team… Read more about Dormy House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 88 Rooms from £1,650 / week

Aria Care Reviews in Berkshire (99)

9.6

Aria Care has a Group Review Score of 9.6 (9.578) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aria Care must have a Review Score.

Overall Experience
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Reviewer Connection to Aria Care
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Review of

Dormy House

from J B (Respite Resident) assisted by family/friend published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was a very short stay and the staff looked after me very well.
Reply from Stuart Lamacraft, On behalf of the team at Dormy House

Thank you for your kind words. We're so pleased to hear that, even during your short stay, you felt well cared for and supported by the team at Dormy House. Your feedback means a great deal to us, and we wish you all the very best going forward.

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Review of

Dormy House

from D M (Daughter of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff work hard to ensure person centred care. The management listen to any concerns that come up and are open to exploring strategies to continually improve upon their service. There are a wide range of daily activities to help stimulate interests. The home adheres to dietary preferences, ensuring
optimum nutrition and well-being. My mother tells me she is happy here. Thank you!
Reply from Stuart Lamacraft, On behalf of the team at Dormy House

Thank you for your thoughtful review of Dormy House. It's wonderful to hear that your mother is happy and that you feel reassured by the person-centred approach, attentive management, and variety of daily activities. We're also pleased that dietary preferences and well-being are being carefully supported. Your kind words mean a great deal to the team, who are dedicated to creating a safe, welcoming and fulfilling environment for every resident.

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Review of

Dormy House

from Mark S (Son of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and welcoming. Excellent staff and management. Easy car parking and plenty of seating outside and in for spending time with my mum. Manager always available for discussions. Overall very happy.
Reply from Nicole Howarth, on behalf of the team at Dormy House

Many thanks for your positive review. We're delighted to hear that you've had such a positive experience at Dormy House and that you're able to enjoy spending quality time with your mum. It's also wonderful to know that you feel supported by both our team and management. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of

Dormy House

from Peter M (Brother of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dormy House is a well-run, clean and caring environment for its residents. My sister seems happy and healthy so I'm sure she is in good hands.
Reply from Nicole Howarth, on behalf of the team at Dormy House

Thank you for taking the time to leave us such a fantastic review! We're so pleased to hear that your sister is happy at Dormy House, it truly means a lot to us. I will pass on your kind comments to the whole team.

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Review of

Dormy House

from Michelle W (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I have just experienced the worst recent safeguarding's and following this, managerial decisions for my father, he has been treated with no care for his well-being, I am beyond shocked. It was originally a nice place but now the cracks have appeared, now they have become more busy and unable to meet
the needs, they once did.
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Review of

Dormy House

from Alan F (Son of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely and helpful and the place is lovely too. Very happy.
Reply from Nicole Howarth, on behalf of the team at Dormy House

Thank you for taking the time to leave us such a fantastic review, Alan! Our dedicated team works hard to create a supportive and welcoming environment for all of our residents and their loved ones, so it's wonderful to hear such positive feedback. I will pass on your kind comments to the whole team.

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Review of

Dormy House

from Sue G (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my mother and I am very happy with her care. The facilities are exceptional. The management and care staff are amazing. My mother is very happy living at Dormy House. Myself and family could not wish for anything better. Thank you Dormy House for everything. 10 out of 10.
Reply from Nicole Howarth, on behalf of the team at Dormy House

Thank you for taking the time to leave us such a fantastic review, Sue! We're happy to hear that your mother is happy at Dormy House, it's a privilege to care for her. Our team is dedicated to providing the very best care for all our residents, so your recognition of their hard work means a lot. I will pass on your kind comments to the whole team.

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Review of

Dormy House

from N W (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really friendly staff who've all struck a great rapport with my father. Always clean and well presented and easy/comfortable to visit.
Reply from Nicole Howarth, on behalf of the team at Dormy House

Thank you for your lovely comments. We're delighted to hear that our team has built such a great rapport with your father and that you have had such a positive experience at Dormy House. Your feedback will be shared with the team.

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Review of

Dormy House

from Clive B (Brother of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
the outstanding feature of Dormy house is the quality and dedication of the staff and management. It is a demanding and sometimes difficult job the staff are faced with but they soldier on with patience and quiet confidence.
My sister receives exceptional care and we are very pleased with her physical
progress at the home
The facilities are excellent and comprehensive.
Cleanliness is always going to be a challenge for some and there is a wide variety of needs required for such a diverse collection of guests but a challenge the staff seem more than able to cope with.
A special highlight for me is the quality, variety and availability of food at the home
Reply from Nicole Howarth, on behalf of the team at Dormy House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your sister is receiving such great care at Dormy House and that you've seen an improvement. Your recognition of the team's care and dedication truly means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of

Dormy House

from V M (Sister of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care given to my brother. The communication with staff and family is not always very forthcoming, my niece has had a few issues.
Reply from Home Manager, Home Manager at Dormy House

Thank you for your lovely comments. We're delighted to hear that your brother is receiving such great care at Dormy House and appreciate your kind words about our team member. We also appreciate your feedback regarding communication. We understand how important it is for all family members to feel informed. Your feedback will be shared with the team.

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Review of

Dormy House

from S F (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, lovely and clean. Great staff.
Reply from Home Manager, Home Manager at Dormy House

Thank you for your lovely comments regarding our home and colleagues. We're delighted to hear that your experience has been so positive at Dormy House. Your comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of

Dormy House

from H W (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very happy with the care my father receives. The management have been very welcoming and very helpful as we have been settling my father into Dormy House.
Reply from Home Manager, Home Manager at Dormy House

Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that your father is receiving such great care and settling in well at Dormy House. I will pass on your kind comments to the whole team.

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Review of

Dormy House

from J B (Next of Kin) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is clean, staff are excellent. The facilities are wonderful. My husband works in a care home and thought his was nice, but this is better.
Reply from Home Manager, Home Manager at Dormy House

Thank you for taking the time to leave us such a fantastic review. We're happy to hear that you've had such a positive experience at Dormy House. Our team works hard to provide the highest standard of care, so thank you for your kind words. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of

Dormy House

from J H (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff who are approachable and a caring management team who are very understanding of needs and are supportive.
Reply from Home Manager, Home Manager at Dormy House

Many thanks for your positive review. We're so pleased that you're happy with the care provided at Dormy House. The care and services we deliver as a team to our residents and their loved ones are extremely important to us. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of

Dormy House

from S S (Friend of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As usual, we found the home very clean and tidy. I was given a warm welcome by all the staff. All the residents appeared to be very happy and content. The atmosphere was very soothing and peaceful.
Reply from Home Manager, Home Manager at Dormy House

On behalf of the Dormy House team, we would like to thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience during your visit. We take great pride in creating a warm and welcoming environment for both our residents and their loved ones. I will pass on your kind comments to the whole team.

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Review of

Dormy House

from D T (Brother of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very helpful and polite. My brother is very happy with all the treatment and care.
Reply from Home Manager, Home Manager at Dormy House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your brother is receiving such great care at Dormy House. I will pass on your kind comments to the whole team.

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Review of

Dormy House

from R B (Husband of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I wish on behalf of my wife who has been a resident in Dormy House for just over 3 years. She is very settled and being bedbound is very well cared for. Everything in Dormy House has improved significantly and continues to do so since the takeover of Aria Care.
Reply from Nicole Howarth, Home Manager at Dormy House

Thank you for your lovely comments. We're delighted to hear that your wife is settled and receiving such great care at Dormy House. It's great to know that you've noticed the improvements. I will pass on your kind comments to the whole team.

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Review of

Dormy House

from Andrew P (Son of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Attention to detail that surpasses all expectations. My mum was taken ill at home and suddenly became incapacitated, therefore she needed to moved to a care home with her husband who she was looking after. The staff at Dormy House attended to every need with compassion and care. They frequently communicated
with our family with awesome ideas that made what was a frightening situation for my mum to one of comfort and peace. Thank you to everyone at Dormy House, you are wonderful. Don't forget the Chef, great grub!
Reply from Home Manager, Home Manager at Dormy House

Thank you for taking the time to leave us such a fantastic review. We're happy to hear that your mum is receiving such great care at Dormy House. The care and services we deliver as a team to our residents are extremely important to us, so we're delighted to hear that you and your family feel supported. I will pass on your kind comments to the whole team.

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Review of

Dormy House

from I M (Mother of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since mum was transferred from hospital to Dormy House, she has changed her lonely life on her own to meeting other residents. It's going to take time to come out of her shell. What I can see so far the staff have been kind to her and very helpful, meeting her day-to-day needs. Keep it up, Dormy House.
Reply from Home Manager, Home Manager at Dormy House

Thank you for your lovely feedback. We're so glad to see that mum is starting to meet other residents and settle in. We understand it takes time to adjust, and we're here to support her every step of the way. It's great to know that our team have been kind and helpful in meeting her needs. We'll keep doing our best to make sure she feels comfortable and cared for. Thanks again for your kind words!

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Review of

Dormy House

from P L (Wife of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my husband being at Dormy House. He has settled in very well after a couple of week. Everybody is very friendly. When I leave my husband there I feel content knowing they are looking after him and that means everything to me. The management inform us of what is going on.
Reply from Home Manager, Home Manager at Dormy House

Thank you for taking the time to leave us such a fantastic review. We're happy to hear that your husband is receiving such great care and feels settled at Dormy House. It's wonderful to know that our team's care has given you peace of mind. I will pass on your kind comments to the whole team.

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Awards / Recognitions (2)

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