Care Home Owned by Aria Care in Berkshire
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Berkshire for Aria Care are showing below.
View the details of all 66 locations (with 5208 reviews) owned by Aria Care
Aria Care Locations in Berkshire (1)
Dormy House
9.5
103 reviews
Ridgemount Road, Sunningdale, Ascot SL5 9RL
"Lovely care home. Great staff, very helpful. Mum is very well looked after. It's always clean and tidy.…" Read all 103 reviews
Location Type Care Home
Dormy House in Sunningdale provides the highest standards of residential, nursing and specialist dementia care for up to 88 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples. The team… Read more about Dormy House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 88 Rooms
- from £1,600 / week
Aria Care Reviews in Berkshire (103)
9.5
Aria Care has a Group Review Score of 9.5 (9.501) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aria Care must have a Review Score.
Review of
Dormy House
from Sue G (Daughter of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely care home. Great staff, very helpful. Mum is very well looked after. It's always clean and tidy.
Reply from Stuart Lamacraft, on behalf of the team at Dormy HouseThank you for you taking the time to leave such a generous review. We're so pleased to hear that you appreciate the helpful staff and your mother is very well looked after.
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Review of
Dormy House
from Angelo G (Son-in-law of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely care home. Very pleased with the service. Staff are amazing.
Reply from Stuart Lamacraft, on behalf of the team at Dormy HouseThank you for leaving a review and for recognising the lovely home the residents, including your mother, enjoy.
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Review of
Dormy House
from Elaine S (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone in Dormy House is always so welcoming and friendly from the moment you enter the home. The care and support she has received has been excellent. She has always been treated with dignity and respect. Any questions or queries we had have always been taken on board and answered. The staff have
always gone the extra mile to help her. I would wholeheartedly recommend Dormy House to anyone.
Reply from Stuart Lamacraft, on behalf of the team at Dormy HouseThank you so much for your lovely review. We're delighted to hear that you've felt so welcomed and supported at Dormy House, and that your loved one has received such excellent care. Treating every resident with dignity and respect is at the heart of what we do, and it means a great deal to know this has been your experience. Your recommendation is truly appreciated, and we'll be sure to share your kind words with the whole team.
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Review of
Dormy House
from J C (Grandson of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visited my grandmother today, she looked very well kept, the staff were good with her, bringing her drinks and snacks, and were very attentive to her, which was lovely to see. The home itself is very clean and tidy and lovely views from the windows. Excellent place.
Reply from Stuart Lamacraft, on behalf of the team at Dormy HouseThank you for your lovely feedback. We're so pleased to hear that your visit went well and that your grandmother is receiving the attentive care she deserves. It's wonderful to know you were able to experience the welcoming atmosphere and beautiful surroundings of Dormy House. Your kind words mean a great deal to the team.
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Review of
Dormy House
from Andy S (Nephew of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My aunt moved to Dormy House 6 months ago and I have been very happy with all aspects of her care - carers, management, catering, cleaners, reception, activities and events, communication etc. have all been excellent. As a result my aunt is calm, happy, engaged and enjoying her new home.
Reply from Stuart Lamacraft, On behalf of the team at Dormy HouseThank you for sharing such a thoughtful review. It's wonderful to hear how well your aunt has settled into life at Dormy House and that every aspect of her care has made a positive difference. The team will be so pleased to know their efforts have helped create a happy and supportive home where she feels truly at ease. Your kind words mean a great deal to everyone here.
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Review of
Dormy House
from Janice C (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visir my mother often, I never have any concerns with Dormy House. The staff are very good with my mum and seem to understand her dementia really well. She is very well looked after, I know when I leave my mum to go home she is left in safe hands.
Reply from Stuart Lamacraft, On behalf of the team at Dormy HouseThank you for sharing such a kind review. It's wonderful to hear that you feel confident and reassured by the care your mother receives at Dormy House. The team works hard to understand each resident's individual needs, so knowing this brings you peace of mind truly means a lot. Your trust is greatly appreciated.
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Review of
Dormy House
from J B (Respite Resident) assisted by family/friend published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
This was a very short stay and the staff looked after me very well.
Reply from Stuart Lamacraft, On behalf of the team at Dormy HouseThank you for your kind words. We're so pleased to hear that, even during your short stay, you felt well cared for and supported by the team at Dormy House. Your feedback means a great deal to us, and we wish you all the very best going forward.
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Review of
Dormy House
from D M (Daughter of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff work hard to ensure person centred care. The management listen to any concerns that come up and are open to exploring strategies to continually improve upon their service. There are a wide range of daily activities to help stimulate interests. The home adheres to dietary preferences, ensuring
optimum nutrition and well-being. My mother tells me she is happy here. Thank you!
Reply from Stuart Lamacraft, On behalf of the team at Dormy HouseThank you for your thoughtful review of Dormy House. It's wonderful to hear that your mother is happy and that you feel reassured by the person-centred approach, attentive management, and variety of daily activities. We're also pleased that dietary preferences and well-being are being carefully supported. Your kind words mean a great deal to the team, who are dedicated to creating a safe, welcoming and fulfilling environment for every resident.
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Review of
Dormy House
from Mark S (Son of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very clean and welcoming. Excellent staff and management. Easy car parking and plenty of seating outside and in for spending time with my mum. Manager always available for discussions. Overall very happy.
Reply from Nicole Howarth, on behalf of the team at Dormy HouseMany thanks for your positive review. We're delighted to hear that you've had such a positive experience at Dormy House and that you're able to enjoy spending quality time with your mum. It's also wonderful to know that you feel supported by both our team and management. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review of
Dormy House
from Peter M (Brother of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dormy House is a well-run, clean and caring environment for its residents. My sister seems happy and healthy so I'm sure she is in good hands.
Reply from Nicole Howarth, on behalf of the team at Dormy HouseThank you for taking the time to leave us such a fantastic review! We're so pleased to hear that your sister is happy at Dormy House, it truly means a lot to us. I will pass on your kind comments to the whole team.
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Review of
Dormy House
from Michelle W (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
I have just experienced the worst recent safeguarding's and following this, managerial decisions for my father, he has been treated with no care for his well-being, I am beyond shocked. It was originally a nice place but now the cracks have appeared, now they have become more busy and unable to meet
the needs, they once did.
Reply from Stuart Lamacraft, On behalf of the team at Dormy HouseThank you for taking the time to share your feedback. We are truly sorry to hear that you were unhappy with aspects of your father's care. We pride ourselves on the resident experience and are sorry that, on this occasion, you found it fell short of the usual positive feedback we receive regarding the well-being of our residents. Please be assured that your comments are being taken seriously and will be carefully considered as part of our ongoing commitment to maintaining and improving the standard of care we provide. We understand our management team has been working on this with you, and will continue to do so.
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Review of
Dormy House
from Alan F (Son of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are lovely and helpful and the place is lovely too. Very happy.
Reply from Nicole Howarth, on behalf of the team at Dormy HouseThank you for taking the time to leave us such a fantastic review, Alan! Our dedicated team works hard to create a supportive and welcoming environment for all of our residents and their loved ones, so it's wonderful to hear such positive feedback. I will pass on your kind comments to the whole team.
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Review of
Dormy House
from N W (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Really friendly staff who've all struck a great rapport with my father. Always clean and well presented and easy/comfortable to visit.
Reply from Nicole Howarth, on behalf of the team at Dormy HouseThank you for your lovely comments. We're delighted to hear that our team has built such a great rapport with your father and that you have had such a positive experience at Dormy House. Your feedback will be shared with the team.
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Review of
Dormy House
from Clive B (Brother of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
the outstanding feature of Dormy house is the quality and dedication of the staff and management. It is a demanding and sometimes difficult job the staff are faced with but they soldier on with patience and quiet confidence.
My sister receives exceptional care and we are very pleased with her physical
My sister receives exceptional care and we are very pleased with her physical
progress at the home
The facilities are excellent and comprehensive.
Cleanliness is always going to be a challenge for some and there is a wide variety of needs required for such a diverse collection of guests but a challenge the staff seem more than able to cope with.
A special highlight for me is the quality, variety and availability of food at the home
The facilities are excellent and comprehensive.
Cleanliness is always going to be a challenge for some and there is a wide variety of needs required for such a diverse collection of guests but a challenge the staff seem more than able to cope with.
A special highlight for me is the quality, variety and availability of food at the home
Reply from Nicole Howarth, on behalf of the team at Dormy HouseThank you for taking the time to leave us such a fantastic review! We're happy to hear that your sister is receiving such great care at Dormy House and that you've seen an improvement. Your recognition of the team's care and dedication truly means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review of
Dormy House
from V M (Sister of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the care given to my brother. The communication with staff and family is not always very forthcoming, my niece has had a few issues.
Reply from Home Manager, Home Manager at Dormy HouseThank you for your lovely comments. We're delighted to hear that your brother is receiving such great care at Dormy House and appreciate your kind words about our team member. We also appreciate your feedback regarding communication. We understand how important it is for all family members to feel informed. Your feedback will be shared with the team.
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Review of
Dormy House
from S F (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very helpful, lovely and clean. Great staff.
Reply from Home Manager, Home Manager at Dormy HouseThank you for your lovely comments regarding our home and colleagues. We're delighted to hear that your experience has been so positive at Dormy House. Your comments have been passed on to the team, who will be delighted to hear your feedback.
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Review of
Dormy House
from H W (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We are very happy with the care my father receives. The management have been very welcoming and very helpful as we have been settling my father into Dormy House.
Reply from Home Manager, Home Manager at Dormy HouseThank you for taking the time to leave us such a fantastic review! We're delighted to hear that your father is receiving such great care and settling in well at Dormy House. I will pass on your kind comments to the whole team.
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Review of
Dormy House
from J B (Next of Kin) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Home is clean, staff are excellent. The facilities are wonderful. My husband works in a care home and thought his was nice, but this is better.
Reply from Home Manager, Home Manager at Dormy HouseThank you for taking the time to leave us such a fantastic review. We're happy to hear that you've had such a positive experience at Dormy House. Our team works hard to provide the highest standard of care, so thank you for your kind words. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review of
Dormy House
from J H (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly staff who are approachable and a caring management team who are very understanding of needs and are supportive.
Reply from Home Manager, Home Manager at Dormy HouseMany thanks for your positive review. We're so pleased that you're happy with the care provided at Dormy House. The care and services we deliver as a team to our residents and their loved ones are extremely important to us. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review of
Dormy House
from S S (Friend of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As usual, we found the home very clean and tidy. I was given a warm welcome by all the staff. All the residents appeared to be very happy and content. The atmosphere was very soothing and peaceful.
Reply from Home Manager, Home Manager at Dormy HouseOn behalf of the Dormy House team, we would like to thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience during your visit. We take great pride in creating a warm and welcoming environment for both our residents and their loved ones. I will pass on your kind comments to the whole team.
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Awards / Recognitions (2)
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