Care Homes Owned by Atlas Care Homes Ltd in Tyne & Wear

Avoid this place like the plague

My Mother in law went into Rosewood House on Aug 18 not knowing what to expect and a little worried. Doreen got her room and was pleasantly surprised how lovely her room was . The care she received in the 5 weeks she was there was absolutely amazing, the staff couldn't do enough for her , in fact they should be on footballers wages. The care , love and respect from everyone associated with Rosewood is first class and we thank them for looking after our dear Doreen. NHS need to have a look as to how older people are treated in hospitals compared to care homes ,the difference is staggering. Thanks once again to Rosewood House .

Thanks to the team for treating my mum exactly like I do!

Thank you

Thank you for your continued kind, compassionate & empathetic care for my mam.

The NHS could learn & replicate the wonderful care you give, when often care homes are seen as poor cousins. Sometimes, the NHS believes its own hype.

During her final week the staff allowed her and enabled her to have a peaceful and dignified death surrounded by her family. For that we will be eternally grateful.

I cannot recommend this home enough for anyone whose loved ones need care.

From the bottom of my heart, thank you to Leigh and the entire team. Your dedication and warmth will never be forgotten, and we will always be grateful for everything you did.

My uncle has been in Hebburn Manor now for over a year and they are absolutely amazing with him. Nothing goes unnoticed if he is feeling a little lonely they put music on for him, if there is any issues they ring me immediately. All staff from Michelle in the office to his caregivers to management they have all been incredible, I have total peace of mind knowing my uncle is very well cared for. Well done Hebburn Manor.

My Dad loved seeing the Alpacas who recently visited the home.

My wife has been in Hebburn Manor for nearly 3 years after suffering a catastrophic stroke which left her with brain damage and total paralysis on her right side the home has given her excellent care and continues to do so.although my wife is bedbound and does not participate the home lays on regular entertainment for the residents

whilst looking for best care home that could take care of my dad we came across this care home along with the help from his hospital social worker and healthcare.on our visit to this lovely home we were very impressed by the care given to all and the care they would be providing to my Father, the phone is pleasing to the eye and staff very warm and friendly as are the front reception staff.safery wise outstanding.doirs are never left unlocked which makes us happy as my dad has habit of trying to Escape...the whole reassurance of safety has made our worries less and huge thanks to all at Home(Hebburn care home). the Home also is very pleasant on entering..my dad is very relaxed enjoying the events and meals are fantastic all in all outstanding

Although it's only been a few months, I've always been made welcome when I visit my friend. The Staff are great, very friendly & approachable and nothing seems too much trouble, even going to the shop across the road when needed.

There is always music or tv on to try and stimulate residents.

The staff are wonderful with her and she's very fond of them. Thank you to everyone who has made this transition easy for all of us.

too busy. The rooms are lovely, comfortable and clean, a cleaner coming in every day and having my own bathroom is great. Thank you for another happy stay.

This simple little phone call meant the world to me as it emphasised she was in loving, caring hands immediately. The care and attention she receives from all staff that I have witnessed on my visits is heart warming and genuine. She has been in Aspen Court now for just over 6 weeks and is always perky and full of stories between her and her carers. Aspen Court has brought the spark back to her eyes and she is enjoying her new home.

The staff at Aspen have been excellent since my father arrived . We're always joking he gets treat like royalty ! The place itself is nipping clean , but it's the staff that make it a great experience , so friendly and caring .

The staff go above and beyond in every way, they keep me constantly updated with regular phone calls and communication regardless of how busy they are and whatever situations they are having to deal with, which makes such a difference w

All Nurse staff and carers are very supportive food is always lovely different choices available for residents the manager is very approachable the activities staff are wonderful with the residents making sure everyone is happy