Berkley Care Group in Berkshire | 1 Care Home

Review of
Shinfield View
from A B (Daughter of Resident) published on 18 August 2025

Submitted via Website • Report

Overall Experience

My Mum came home happy and full of praise after a lovely stay at Shinfield View, she was well looked after and enjoyed the company and care provided. She was in the perfect room for her with garden view and comfortable furnishings.
We will be back, we all benefited from the break knowing she was safe

and having lots of social interaction.

Reply from Nadia Koseva, General Manager at Shinfield View

Thank you for taking the time to give us feedback on your experience. It was pleasure to be able to help you and look forward to seeing you soon!

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Review of
Shinfield View
from I F (Son of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

My mother has been welcomed into the home by the very friendly/dedicated staff and management, which has enabled her to settle into life at the home relatively easily. She has been supported to participate in many of the home's various activities, both internal and external, and it is fantastic to

see the many pictures of her enjoying herself, doing things she wouldn't be doing if she was still living in her own home by herself. All in all, the care she receives has given her family and friends the comfort of knowing she is happy and above all safe in her new environment.

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Review of
Shinfield View
from Anne D (Daughter of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

Dad came to Shinfield View initially for respite in December 2024, after a fall that left him quite immobile. Dad then became a permanent resident and absolutely loved being here. He became more mobile with a frame and participated in many events that the incredible team put on. Sadly last month he

passed away. Dad received treatment in hospital but it wasn't successful so he came back to this lovely home for his final days. I cannot express how grateful we are as a family for all the love and care every member of staff gave him and us. Everything about the home is exemplary, each member of staff from the receptionist, all the carers, the events team and management were amazing and went above and beyond. It is such a wonderful home and I couldn't recommend it more. Thank you for taking so much care of dad.

Reply from Nadia Koseva, General Manager at Shinfield View

Thank you for the heartfelt review! It was our pleasure to care for your dad and we all miss him!

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Review of
Shinfield View
from Steve C (Husband of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

After a lengthy stay in hospital following a cardiac arrest, my wife needed a period of Respite Care during April 2025. I researched potential care homes in the area and visited a few. Shinfield View appeared to be a good choice and they were fortunately able to schedule an assessment of my wife within

a short period of time.
My wife has now completed her Respite Care and is now back at home in a much improved condition compared to when she went into Shinfield View, both physically and mentally. This improvement has been immediately noticeable to both family and friends.
I cannot praise Shinfield View and its staff highly enough. If I were to list individuals who went the extra mile, I would probably end up listing everybody. They were all that good and the level of care was simply outstanding! It's been everything I hoped for in terms of her care, safety and security and more. So glad that I chose Shinfield View.
Thank you all so much.

Reply from Nadia Koseva, General Manager at Shinfield View

Thank you for the heartfelt feedback. It was please to support you and your wife.

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Review of
Shinfield View
from Martin G (Husband of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My wife went into Shinfield View in November 2024, and from the first day I could see that the carers were kind, considerate and understanding. My wife was resident on first floor due to her Dementia diagnosis.
My wife settled in well and enjoyed the food and activities.
I and members of the family

visited regularly and we were always made welcome and kept informed of my wife's wellbeing and activities. One highlight was being able to have lunch in the Bistro with my wife whenever we wished, which she really enjoyed.
As time went on my first impressions of the staff were confirmed they were dedicated, caring, cheerful, and nothing was to much trouble for them.
Sadly my wife's health deteriorated and she required a lot more care, which the staff willingly provided. Sadly my wife passed away in the home on 1st February, and I cannot fault the staffs care from the day that she arrived until her sad passing.

Reply from Tracy Barton, Quality Support and Operations director at Shinfield View

Thank you for your kind words. We are truly honoured to have cared for your wife and are grateful for the trust you placed in us. Our thoughts are with you and your family, and we're glad to have been able to support you during this difficult time. I will be sure to pass your kind words to the whole team.

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Review of
Shinfield View
from K M (Daughter of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience

I'm delighted with the care received for my mother. Staff are lovely and truly caring and approachable. Facilities are great, of special note are the organised events. The property is always clean, food is good.

Reply from Nadia Koseva, General Manager at Shinfield View

Thank you so much for the heartfelt feedback and for leaving us the review!

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Review of
Shinfield View
from Diana L (Daughter of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience

My dad first went to Shinfield for respite, beginning of September he needed to go in permanently due to his decline with his dementia. The move was smooth and Dad has settled in really well. From management through to all the staff, were so kind and caring and helped all of us navigate this change.

Because of the dementia, there have been a lot of ups and downs with my dad's health, communication has been excellent every time. Would definitely recommend this care home, I feel happy that my dad is being looked after well.

Reply from Tracy Barton, Quality Support and Operations director at Shinfield View

Thank you so much for your kind words and thoughtful review. We're delighted to hear that your dad's transition to Shinfield was smooth and that he settled in well. The manager and the team strive to provide compassionate care and support and it's heart-warming to know that this has made a positive difference for your family. We're always here to help navigate any challenges together and your recommendation means a lot to us. Thank you.

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Review of
Shinfield View
from Carolyn B (Friend of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience

We were impressed with Shinfield View from the beginning when the newly appointed Manager and her colleague went to my friend's home at short notice for a pre-assessment. Within two days my friend was welcomed into the home. From our first visit, we always received a warm welcome. The receptionist and

carers always had time for us, no matter how busy they were. Shinfield View is a very well-appointed home with a lovely garden and vegetable patch. My friend was a resident on the first floor due to her increasing dementia. The staff were so kind to her, which she herself regularly remarked on. She enjoyed joining in with the activities and thoroughly enjoyed the food which she said was excellent. As her health deteriorated the care of the local GP and nurses and excellent communication with us was always very reassuring. We visited 2 days before my friend died in the home, but were comforted by the fact that she was never left on her own as the end drew near.

Reply from Nadia Koseva, General Manager at Shinfield View

Thank you so much for the heartfelt words! We always strive to provide the best care and help our residents live well and thrive each and every day!

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Review of
Shinfield View
from L D (Daughter of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience

We were very happy when Dad went to Shinfield View, he was safe there and we were not as worried about him as we had been.
Once he settled in, his life there was great, we wish he would go back permanently, but unfortunately, he always wanted to return to his own home.
All his needs were looked after;

as well, as physically looking after his well-being, his mind was kept active with various outings and activities.
He gained friends at Shinfield, both residents and staff.
For someone who had previously led such an active and independent life, we thought it would be difficult for him to adapt but he enjoyed himself.
The environment and surroundings meant it was a pleasure for us as family and friends to visit him, in a lovely, caring environment. The food was lovely & he enjoyed having half a lager too!
Everyone was so kind to him.

Reply from Emma Cook, Receptionist at Shinfield View

Thank you for the kind review, very much appreciated. We loved having Dad here at Shinfield View and we too would like him to move back in permanently as was part of our family here.

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Review of
Shinfield View
from Judy C (Daughter-in-law of Resident) published on 10 July 2023

Submitted via Website • Report

Overall Experience

Fantastic staff, even if under pressure, still manage to smile, great activities for everyone, everyone will find something they enjoy. Residents are encouraged to join in with activities. Surroundings always look fresh and clean, beautiful gardens to sit out in on a sunny day. My mother-in-law looks

very well looked after and enjoys the food, which looks delicious, especially with a glass of wine! Great evening events for families to join in with their loved ones. Turn up at any time and always plenty of staff around and always makes your visit special. My mother-in-law now refers to Shinfield View as her home.
Since being at Shinfield View, we no longer have any stress or worries about her well-being.
Thank you to all the staff for your brilliant and hard work.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much, Judy! We love having her here with us! She has settled in so well! Thank you again.

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Review of
Shinfield View
from Susan W (Daughter of Resident) published on 7 July 2023

Submitted via Website • Report

Overall Experience

Shinfield View has been caring for my 90-year-old father for the past seven months. The level of care from the entire team during his stay has been outstanding. Dad settled very quickly and happily into the care home and his new surroundings, which, frankly, was a surprise, as throughout most of 2022,

he consistently refused to entertain any discussion with his family over his well-being if the conversation ever included mention of care homes!
Dad agreed to a one-month respite trial at Shinfield View, and within only a matter of a few days in their care, he had decided he wanted to stay for good and became a permanent resident. The staff are wonderful - he is treated at all times with the utmost care, respect and dignity. I have had no cause for complaint throughout the past seven months, and I would thoroughly recommend Shinfield View to anyone considering placing a loved one in a care home.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much; we love having Dad with us! He has truly become part of the Shinfield View family!

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Review of
Shinfield View
from Rachel A (Daughter of Resident) published on 6 July 2023

Submitted via Website • Report

Overall Experience

Words cannot even express how happy we were to choose Shinfield View for our mother’s final months of her life. With a sudden sad diagnosis, she knew she could no longer live on her own. The staff at Shinfield View embraced her with kindness and compassion beyond being like family. Amazing location,

garden, activities, food and a beautiful large room. We were beyond thankful every single day she was there for the comforts and care she received. Weekly varied calendars of events for all levels of abilities, incredible, plentiful, tasty food for all. Such generosity to extend this to visitors and family alike. Carers, staff and admin all going above and beyond day-in-day-out. The end days of my mother’s life were sacred to us, and we were treated with continuous compassion and care around the clock. Truly, couldn’t have asked for anything more. We would highly recommend Shinfield View to anyone lucky enough to consider having their loved one in this beautiful home. My brother and I will forever be grateful.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much, Rachel; Mum made such an impact on all of us in her short time with us; she will be forever in our Shinfield Family, along with you guys. See you soon.

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Review of
Shinfield View
from Paul A (Son of Resident) published on 6 July 2023

Submitted via Website • Report

Overall Experience

Shinfield View was the perfect home for Mum to spend her last five weeks in. She loved the location and the ability to still share coffee and chat with her friends and family. Above all, the great facilities and events, the staff and the people at Shinfield View are what make it so special. From the

receptionist to the carers, the ladies in charge, the cleaners, cooks, singers and event coordinators - everyone who works at Shinfield View cares for the residents and has a calling and passion for what they do. Thank you all for caring for me and my sister as well as our beloved Mum.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you, Paul; she was such a lovely lady, and we loved having her with us - just wish it was for longer! Take care and see you soon.

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Review of
Shinfield View
from Helen B (Daughter of Resident) published on 17 May 2023

Submitted via Website • Report

Overall Experience

My father was very well looked after, and the staff were very kind and helpful. He was encouraged to take part in the activities and not remain in his room. He went home looking very well cared for. He was on respite for two weeks.

Reply from Nicola Nokes, Deputy manager at Shinfield View

Thank you so much, Helen, for your kind words about your father's stay here at Shinfield View. We loved meeting him and taking care of him; it was our pleasure. We wish all of you the very best!

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Review of
Shinfield View
from Julie P (Daughter of Resident) published on 16 May 2023

Submitted via Website • Report

Overall Experience

What a wonderful place Shinfield View is. It is spotless and so beautifully furnished. The staff are also amazing. But this doesn't take away the fact that all the staff are friendly, kind and passionate about how they care for your loved one and their relatives. Our mum moved here in March 2023, but

unfortunately, only had four weeks here before she passed away. She died at the home, and we were all there with her. The staff through the night looked after Mum right until the end and opened up a room for us to take a break, providing endless coffee, tea, sandwiches and pastries. I would not have wanted Mum to have been anywhere else. Our only regret is that Mum couldn't have enjoyed it more surrounded by these beautiful staff who show love, respect and dedication. Don't hesitate to consider this home; you will not regret it. Thank you from the bottom of my heart.

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Review of
Shinfield View
from R W (Wife of Resident) published on 3 May 2023

Submitted via Postal Card • Report

Overall Experience

A wonderful, friendly home, like a five-star hotel for the elderly. Good continuity of staff - sone for over six years. All staff are lovely, showing care, empathy and understanding for both residents and their families. Residents are encouraged to take part in the varied activity program, including

exercise classes, chair practice, trips out etc. They keep an eye on the resident's dietary requirements and intake. They take photos for Facebook to keep loved ones updated. Fun and happy atmosphere throughout. We have both enjoyed the social activities and feel very happy.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much for the lovely review. We are so glad your relative is so happy at Shinfield View.

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Review of
Shinfield View
from Sue C (Daughter of Resident) published on 9 March 2023

Submitted via Postal Card • Report

Overall Experience

Very caring staff, always go above and beyond. Lots of activities for guests and beautiful food in a lovely bistro. Thank you for the care of Mum.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much, Sue; we loved having mum with us.

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Review of
Shinfield View
from Marian G (Sister of Resident) published on 28 February 2023

Submitted via Postal Card • Report

Overall Experience

A very friendly, well-run care home with excellent activities and catering for everyone's needs who wish to participate. A feeling of friendliness as soon as you walk in through the door. Very pleased I chose this home for my sister - as she says, "we couldn't have done better".

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you, Marian. We love having your sister here with us and she has settled in so well. Hope to see you soon,

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Review of
Shinfield View
from Peter M (Son of Resident) published on 28 February 2023

Submitted via Postal Card • Report

Overall Experience

From my mother's first to the very last day at Shifield View, the service, care and respect have been outstanding. I cannot single out individual members of staff as they have all been equally outstanding - housekeepers, kitchen, care and activities. My mother's end-of-life care was also very moving

and respectful by all involved. Thank you, Shinfield View.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much we loved having mum with us and being part of the Shinfield View family. Please keep in touch.

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Review of
Shinfield View
from Niki P (Daughter of Resident) published on 21 February 2023

Submitted via Postal Card • Report

Overall Experience

Excellent facility and a wonderful primary carer. Fantastic care from all staff. Mum has been drawn out of her shell and is happy to return. So many activities and encouragement to join in. All the staff know all the residents well. Clean and well-maintained surroundings. Dignity is maintained at all

times. Treated as people and not as patients/clients.

Reply from Jodie Whatmore, General Manager at Shinfield View

Thank you so much for a lovely review, Niki; we loved having mum back with us for a second time. We can't wait to have her back with us. Take care.

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Care Home Owned by Berkley Care Group in Berkshire

Berkley Care Group Locations in Berkshire (1)

Berkley Care Group Reviews in Berkshire (171)

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