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Care Home Owned by Berkley Care Group in Oxfordshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Berkley Care Group in Oxfordshire

Only the locations & reviews in Oxfordshire for Berkley Care Group are showing below.

View the details of all 12 locations (with 1303 reviews) owned by Berkley Care Group

Berkley Care Group Locations in Oxfordshire (1)

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1 Care Home owned by Berkley Care Group in Oxfordshire
Cumnor Hill House

Breeches End, Cumnor Hill, Oxford OX2 9FW 

9.9 132 reviews
"Came to. a family celebration of my Mother In-Law who had recently reached the grand age of 100. The staff at Cumnor Hill House, in…"   Read all 132 reviews
Location Type Care Home

Cumnor Hill House is a purpose-built care home in Cumnor with spacious care facilities in a luxury environment. This Oxfordshire care home offers all-inclusive pricing where everything is included for a single weekly fee. A team of professional… Read more about Cumnor Hill House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 75 Rooms
  • from £1,760 / week

Berkley Care Group Reviews in Oxfordshire (132)

9.8

Berkley Care Group has a Group Review Score of 9.8 (9.765) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Berkley Care Group must have a Review Score.

Overall Experience
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Reviewer Connection to Berkley Care Group
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Review of

Cumnor Hill House

from Andrew L (Son-in-law of Resident) published on 23 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Came to. a family celebration of my Mother In-Law who had recently reached the grand age of 100. The staff at Cumnor Hill House, in particular Neal the Chef and the lady who served us (I'm sorry I do not remember her name) a wonderful buffet style meal which was very generous and very tasty.
Thank
you so much for making our afternoon lunch such a wonderful experience.
Reply from Louise Springett, CCRM at Cumnor Hill House
Thank you for taking the time to share such wonderful feedback, we are absolutely thrilled to hear that the afternoon lunch was a wonderful experience for your entire family.
It was an honour to host…read more
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Review of

Cumnor Hill House

from Catherine K (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Cumnor Hill House did a wonderful job helping us to celebrate my dad's birthday with a fantastic meal for the whole family. My dad has only been resident there for a few months but we all really appreciate the team's efforts to make all of us feel like part of the community.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you for your kind words. Family is at the ethos of everything we do here at Cumnor Hill House so we are pleased that you all feel welcome.
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Review of

Cumnor Hill House

from B S (Son of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum celebrated her 90th birthday with a fine dinning experience.My god food cooked by the chef was outstanding as was lees service I'm pretty sure no care home could have matched this experience mum loved it so a big thank you to all.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you for your lovely feedback. It is the teams pleasure to ensure that Mum had a great day.
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Review of

Cumnor Hill House

from Pam C (Respite Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rooms - looked in those close to me which were excellent - mine was awaiting refurbishment?
Reply from Sherrie Hume, General Manager at Cumnor Hill House
I am so pleased you enjoyed your stay and thank you for booking in another week. We look forward to welcoming you.
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Review of

Cumnor Hill House

from Phil D (Son of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had the fine dining experience to celebrate my Mum's 93rd birthday. The food was superb, the choice of drinks good. The team who served us were very attentive and made sure we had everything we needed.
The arranging was very easy.
The room is very comfortable and the fact we can stay there as
long as we want makes it all a very relaxing time.
Thanks again to head chef Neal and all the team, a thoroughly enjoyable time.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you for this review. We always endeavour to ensure our fine dining experience is of the highest standards and enjoyed by everyone.
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Review of

Cumnor Hill House

from Susan M (Cousin of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin moved to Cumnor Hill House in December 2024 and the staff could not have been better at supporting both her and me during the move. They made sure that she felt welcomed and took extra time to help her understand the routines. She really enjoys the different activities, especially the dementia
choir. Whenever I visit, I too am made welcome. We have enjoyed sharing lunch and high tea in the Bistro area which is a lovely place to sit and chat. It is a great relief to me and my brother that she is well cared for, content and enjoying life as much as she can. Thank you all the staff.
Reply from Louise Springett, CCRM at Cumnor Hill House
Thank you for your lovely comments which I will pass on to the team. Your cousin has settled into the home wonderfully and it is our privilege to continue to care for her.
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Review of

Cumnor Hill House

from R G (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Cumnor Hill House are exemplary. I can't praise their caring, attention to detail highly enough. From the moment we visited to the time my mother spent as a respite resident to try it out, to the time she moved in permanently, they made the process stress free and seamless. Their standards
far exceed other care homes. My mother is settled and content which is a huge weight off my mind. With me living abroad, the quick response to emails and keeping me informed of events is vital. I have complete confidence they are taking care of Mum just as I would. Thank you Cumnor Hill House team.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you so much for these kind words. When we admit a resident to Cumnor Hill House we "admit" the family too. It is great to hear that we have exceeded your expectations and that you can be at…read more
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Review of

Cumnor Hill House

from Madeline M (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We attended the afternoon tea organised by the staff at Cumnor Hill House for my mother's 92nd birthday. It was beautifully laid out, in the library, with a delicious selection of sandwiches, cakes, birthday cake, drinks etc. Everyone was very helpful, friendly and kind. Nothing was too much trouble.
My mother had a wonderful birthday and we all loved sharing it with her.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you. The team work very hard to make these days special and individual for our residents and their families. I am so pleased it was a success.
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Review of

Cumnor Hill House

from Andrew G (Husband of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class care in all areas.
Thank you so much.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you for your kind comment. We aim to ensure a high service delivery at all times for our residents and their families.
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Review of

Cumnor Hill House

from K W (Daughter of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Cumnor Hill via hospice, and we were aware that she was end of life. I have worked in care my self for 33 years, so I was a little anxious, but we were welcomed warmly to a home that was beautiful. She had a very nice room looking onto the garden, which was important due to her being
in bed. Every concern we had, met with a warm, friendly, and interested approach. All of the team were approachable when it came time for her end of life care. I could not have asked for better and in all the homes I have worked, this is the only one I would have felt I had any unresolved feelings.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Every resident is important to us and meeting their individual needs is our priority and I am delighted you feel we achieved that.
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Review of

Cumnor Hill House

from H J (Respite Resident) assisted by family/friend published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed my second respite care stay at Cumnor Hill House. The staff were wonderful. I look forward to staying there again.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
It is our privilege and pleasure to be included in our Cumnor Hill House family and look forward to seeing you again.
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Review of

Cumnor Hill House

from David A K W (Respite Resident) published on 8 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed at Connors Hill House Residential care home for 3 weeks while my wife had an operation and recuperated with my son and his wife. I found the whole experience an entirely happy time with great facilities, friendly attentive, and highly professional staff. If I ever need to live in a care home
full time in this area this Joint would be top of my list for preference.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you for the wonderful comments and the lovely feedback you gave me in person yesterday.
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Review of

Cumnor Hill House

from Will B (Son of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was living at home sleeping 20 hours a day and given days to weeks to live. She was taken off all meds. It was too difficult to look after her at home as she couldn't walk and it took 2 live-in carers to get her into her wheelchair or on the loo.
We moved her to Cumnor Hill. Set on beautiful
grounds. It was for end-of-life care. However, a month later my Mum is now awake most of the day, can walk, is in the physio gym cycling from a chair, has made biscuits and her BP is down. The Physio has made her much stronger. She doesn't ask to come home and has made a couple of friends. The turnaround has been miraculous. The stimuli and care have turned her life around.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
We are so pleased with the change in her well-being. We always strive to ensure residents are given every opportunity to maximise their potential to live life to the full.
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Review of

Cumnor Hill House

from G B (Friend of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and efficient staff. A very enjoyable and relaxing visit.
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Review of

Cumnor Hill House

from Ali L (Friend of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yesterday was my friend's 90th birthday held in the fine dining area for 8 people. I want to say that from the first time I met the head chef l to organise the meal to the actual day I received nothing but professionalism. The serving staff were amazing and friendly to make this a special day. I travel
and eat out frequently here and abroad and I can honestly say the food and presentation were outstanding. The quality you would expect to receive in any fine-dining restaurant. Thank you so much to the head chef. Regards.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you for this amazing review. Your comments have been passed on to the Head Chef who always delivers to the highest standard.
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Review of

Cumnor Hill House

from Hilary D (Friend of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my second experience of visiting a resident at Cumnor Hill House. On every occasion I have been greeted with politeness and made to feel very welcome. The carers have always been helpful and kind. The rooms are exceptionally clean and well-maintained. The food is excellent. I would like to see
more activities for the residents and more fresh air in the building.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you for your kind words. We work very hard to provide a varied activities program with one-to-one time set aside for those residents who do not wish to participate in group activities.
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Review of

Cumnor Hill House

from Philip K (Friend of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend spent eight years here. At first, he used to go out daily to catch a bus; at the end, a hoist was needed to move him. However, he was always clean, comfortable and looked after in an environment that was as attractive as many hotels. The staff - despite a period, now past, of rapid turnover
- has always been willing, approachable and patient.
Reply from Louise Springett, CCRM at Cumnor Hill House
Thank you for your review; I will pass your kind comments on to the team.
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Review of

Cumnor Hill House

from L W (Sister of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been resident in the nursing wing for the last few weeks and the care has been fantastic. The room is beautiful. The staff are very attentive and caring. As she is on end-of-life care this has made her last days much more comfortable.
I would highly recommend this nursing home.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you for this positive review. We work hard on behalf of all our residents to ensure whatever time they have with us is peaceful with all their needs being met in a timely way. Your sister is a…read more
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Review of

Cumnor Hill House

from C S (Daughter of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have cared for my parents for many years and they lived with my family for several. This is the third care home my father has lived in. The first was not right for him, the second was a complete disgrace and provided unsafe care.
His current home is a complete contrast and looks after him to the
complete satisfaction of his daughter.
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you for taking the time to complete this review. Your father settled into the home well and it is our privilege to continue to care for him.
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Review of

Cumnor Hill House

from T S (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cumnor Hill House is an extremely well-run home offering a warm, welcoming, caring and supportive environment. Any problems are tackled head-on with open, honest conversations involving all the family. Access to excellent medical support. All-inclusive means just that, no hidden extras. Amazing catering
extended to friends and relatives. Staff all work together as a team with excellent leadership. Regular events are held, designed to bring residents and relatives together as a community. Big thumbs up!
Reply from Sherrie Hume, General Manager at Cumnor Hill House
Thank you for the amazing feedback. The team and I are committed to ensuring everything we do is of a high standard. We work hard every day to provide the highest level of care to our residents and…read more
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Awards / Recognitions (7)

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