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Care Homes Owned by Berkley Care Group in Oxfordshire

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Only the locations & reviews in Oxfordshire for Berkley Care Group are being shown.

Berkley Care Group Locations in Oxfordshire (1)

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1 Care Home owned by Berkley Care Group in Oxfordshire

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Cumnor Hill House
Breeches End, Cumnor Hill, Oxford OX2 9FW
"What a wonderful care home this is. From the moment you go through the front doors, you are greeted with polite friendly staff, a lovely..."Read all 137 reviews

from £1,845 / week75 Rooms

Location Type: Care Home

Cumnor Hill House is a purpose-built care home in Cumnor with spacious care facilities in a luxury environment. This Oxfordshire care home offers all-inclusive pricing where everything is included... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

Berkley Care Group Reviews in Oxfordshire (137)

9.7

Berkley Care Group has a Group Review Score of 9.7 (9.747) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Berkley Care Group must have a Review Score.

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Showing 137 reviews matching selected criteria
Review of Cumnor Hill House from Sadie S (Power of Attorney of Resident) published on 14 July 2026 Submitted via Website
Overall Experience
What a wonderful care home this is. From the moment you go through the front doors, you are greeted with polite friendly staff, a lovely 'homely' feeling, and ALWAYS so beautifully clean and fresh.
Lots of different areas to sit down, relax, spend time with loved ones overlooking the well kept gardens whilst you are visiting.
Beautiful dining areas, with top quality meals.

Theres always a range of activities going on in the home, something to suit everyone if they choose to join in.

Reply from Louise Springett, Customer Experience Manager at Cumnor Hill House

Thank you so much for your lovely words. We're so happy you felt welcomed and at home here. Our team works hard to keep everything fresh, clean, and comfortable - and it's wonderful to know it shows. We can't wait to see you again soon!

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Review of Cumnor Hill House from F S (Wife of Resident) published on 16 April 2026 Submitted via Website
Overall Experience

My husband went into Cumnor Hill House for a week respite care. He was quite anxious about going into care for a week but the staff at Cumnor Hill House was so welcoming and helpful that he came back home quite happy from the experience. I can't praise their caring and attention to detail highly enough. As you walk in you are welcome with a warm smile and every body is prepared to help if needed. I would like to say a huge thank you to all the staff for looking after him so well.

Reply from Louise Springett, Customer Experience Manager at Cumnor Hill House
Thank you so much for taking the time to share such a heart-warming review. We understand that stepping into respite care can be an anxious time, so we are absolutely delighted to hear that your husband felt welcomed and returned home happy.

I will be sure to share your kind words with all the staff. We look forward to welcoming him back whenever you need us!

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Review of Cumnor Hill House from Sharon V T (Daughter of Resident) published on 2 April 2026 Submitted via Website
Overall Experience

We have had a fantastic experience at Cumnor Hill House. Louise and her team are brilliant. I cannot recommend them highly enough. My Mum has dementia and high levels of anxiety and the whole team has done everything to create a calm, caring environment.

Reply from Louise Springett, Customer Experience Manager at Cumnor Hill House

Thank you so much for taking the time to write this lovely review, your kind words will be shared with the whole team.

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Review of Cumnor Hill House from Beth E (Friend of Resident) published on 26 February 2026 Submitted via Postal Card
Overall Experience

Since my friend came to Cumnor Hill House she has had excellent care. Post op hip surgery in January, she was welcomed back like an old friend (she first became a resident in August 2025). Special occasions are marked. All carers very friendly. Good nursing care & medical attention. Lovely physiotherapists. Caters to the individual. Excellent food & drink. Careful security system (car parking not adequate).

Reply from Louise Springett, CEM at Cumnor Hill House
Thank you so much for taking the time to share your friends experience at Cumnor Hill House. We are so glad we could support her through her post-operative recovery.

We also appreciate your honest feedback regarding our car parking. While we strive to maintain a secure and accessible environment,...  

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Review of Cumnor Hill House from Mark S (Son of Resident) published on 12 February 2026 Submitted via Website
Overall Experience
My mother stayed at Cumnor Hill House for a three week period for respite care during January 2026.
All the staff were very caring during her stay. I was very impressed how welcoming and friendly all the staff were when I arrived. The room was clean, warm and comfortable.

I would certainly recommend this care home.

Reply from Louise Springett, Customer Experience Manager at Cumnor Hill House

We are utterly delighted to hear about your positive experience. Thank you for choosing us for your respite care needs.

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Review of Cumnor Hill House from Andrew L (Son-in-law of Resident) published on 23 October 2025 Submitted via Website
Overall Experience
Came to. a family celebration of my Mother In-Law who had recently reached the grand age of 100. The staff at Cumnor Hill House, in particular Neal the Chef and the lady who served us (I'm sorry I do not remember her name) a wonderful buffet style meal which was very generous and very tasty.

Thank you so much for making our afternoon lunch such a wonderful experience.

Reply from Louise Springett, CCRM at Cumnor Hill House
Thank you for taking the time to share such wonderful feedback, we are absolutely thrilled to hear that the afternoon lunch was a wonderful experience for your entire family.

It was an honour to host such a significant milestone event. We will be sure to pass your specific compliments along to...  

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Review of Cumnor Hill House from Catherine K (Daughter of Resident) published on 7 August 2025 Submitted via Website
Overall Experience

The team at Cumnor Hill House did a wonderful job helping us to celebrate my dad's birthday with a fantastic meal for the whole family. My dad has only been resident there for a few months but we all really appreciate the team's efforts to make all of us feel like part of the community.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

Thank you for your kind words. Family is at the ethos of everything we do here at Cumnor Hill House so we are pleased that you all feel welcome.

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Review of Cumnor Hill House from B S (Son of Resident) published on 29 July 2025 Submitted via Website
Overall Experience

Mum celebrated her 90th birthday with a fine dinning experience.My god food cooked by the chef was outstanding as was lees service I'm pretty sure no care home could have matched this experience mum loved it so a big thank you to all.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

Thank you for your lovely feedback. It is the teams pleasure to ensure that Mum had a great day.

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Review of Cumnor Hill House from Pam C (Respite Resident) published on 3 July 2025 Submitted via Postal Card
Overall Experience

Rooms - looked in those close to me which were excellent - mine was awaiting refurbishment?

Reply from Sherrie Hume, General Manager at Cumnor Hill House

I am so pleased you enjoyed your stay and thank you for booking in another week. We look forward to welcoming you.

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Review of Cumnor Hill House from Phil D (Son of Resident) published on 12 May 2025 Submitted via Website
Overall Experience
We had the fine dining experience to celebrate my Mum's 93rd birthday. The food was superb, the choice of drinks good. The team who served us were very attentive and made sure we had everything we needed.
The arranging was very easy.
The room is very comfortable and the fact we can stay there as long as we want makes it all a very relaxing time.

Thanks again to head chef Neal and all the team, a thoroughly enjoyable time.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

Thank you for this review. We always endeavour to ensure our fine dining experience is of the highest standards and enjoyed by everyone.

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Review of Cumnor Hill House from Susan M (Cousin of Resident) published on 28 March 2025 Submitted via Website
Overall Experience

My cousin moved to Cumnor Hill House in December 2024 and the staff could not have been better at supporting both her and me during the move. They made sure that she felt welcomed and took extra time to help her understand the routines. She really enjoys the different activities, especially the dementia choir. Whenever I visit, I too am made welcome. We have enjoyed sharing lunch and high tea in the Bistro area which is a lovely place to sit and chat. It is a great relief to me and my brother that she is well cared for, content and enjoying life as much as she can. Thank you all the staff.

Reply from Louise Springett, CCRM at Cumnor Hill House

Thank you for your lovely comments which I will pass on to the team. Your cousin has settled into the home wonderfully and it is our privilege to continue to care for her.

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Review of Cumnor Hill House from R G (Daughter of Resident) published on 6 March 2025 Submitted via Website
Overall Experience

The staff at Cumnor Hill House are exemplary. I can't praise their caring, attention to detail highly enough. From the moment we visited to the time my mother spent as a respite resident to try it out, to the time she moved in permanently, they made the process stress free and seamless. Their standards far exceed other care homes. My mother is settled and content which is a huge weight off my mind. With me living abroad, the quick response to emails and keeping me informed of events is vital. I have complete confidence they are taking care of Mum just as I would. Thank you Cumnor Hill House team.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

Thank you so much for these kind words. When we admit a resident to Cumnor Hill House we "admit" the family too. It is great to hear that we have exceeded your expectations and that you can be at peace all those miles away. Mum has settled in well, I see her everyday and her smile is radiant. She is enjoying her new life.

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Review of Cumnor Hill House from Madeline M (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

We attended the afternoon tea organised by the staff at Cumnor Hill House for my mother's 92nd birthday. It was beautifully laid out, in the library, with a delicious selection of sandwiches, cakes, birthday cake, drinks etc. Everyone was very helpful, friendly and kind. Nothing was too much trouble. My mother had a wonderful birthday and we all loved sharing it with her.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

Thank you. The team work very hard to make these days special and individual for our residents and their families. I am so pleased it was a success.

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Review of Cumnor Hill House from Andrew G (Husband of Resident) published on 17 September 2024 Submitted via Postal Card
Overall Experience
First class care in all areas.

Thank you so much.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

Thank you for your kind comment. We aim to ensure a high service delivery at all times for our residents and their families.

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Review of Cumnor Hill House from K W (Daughter of Resident) published on 13 September 2024 Submitted via Website
Overall Experience

My mum came to Cumnor Hill via hospice, and we were aware that she was end of life. I have worked in care my self for 33 years, so I was a little anxious, but we were welcomed warmly to a home that was beautiful. She had a very nice room looking onto the garden, which was important due to her being in bed. Every concern we had, met with a warm, friendly, and interested approach. All of the team were approachable when it came time for her end of life care. I could not have asked for better and in all the homes I have worked, this is the only one I would have felt I had any unresolved feelings.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

Every resident is important to us and meeting their individual needs is our priority and I am delighted you feel we achieved that.

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Review of Cumnor Hill House from H J (Respite Resident) published on 8 July 2024 Submitted via Postal Card
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I enjoyed my second respite care stay at Cumnor Hill House. The staff were wonderful. I look forward to staying there again.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

It is our privilege and pleasure to be included in our Cumnor Hill House family and look forward to seeing you again.

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Review of Cumnor Hill House from David A K W (Respite Resident) published on 8 July 2024 Submitted via Website
Overall Experience

I stayed at Connors Hill House Residential care home for 3 weeks while my wife had an operation and recuperated with my son and his wife. I found the whole experience an entirely happy time with great facilities, friendly attentive, and highly professional staff. If I ever need to live in a care home full time in this area this Joint would be top of my list for preference.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

Thank you for the wonderful comments and the lovely feedback you gave me in person yesterday.

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Review of Cumnor Hill House from Will B (Son of Resident) published on 4 June 2024 Submitted via Website
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My Mother was living at home sleeping 20 hours a day and given days to weeks to live. She was taken off all meds. It was too difficult to look after her at home as she couldn't walk and it took 2 live-in carers to get her into her wheelchair or on the loo.

We moved her to Cumnor Hill. Set on beautiful grounds. It was for end-of-life care. However, a month later my Mum is now awake most of the day, can walk, is in the physio gym cycling from a chair, has made biscuits and her BP is down. The Physio has made her much stronger. She doesn't ask to come home and has made a couple of friends. The turnaround has been miraculous. The stimuli and care have turned her life around.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

We are so pleased with the change in her well-being. We always strive to ensure residents are given every opportunity to maximise their potential to live life to the full.

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Review of Cumnor Hill House from G B (Friend of Resident) published on 30 April 2024 Submitted via Postal Card
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Very friendly and efficient staff. A very enjoyable and relaxing visit.

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Review of Cumnor Hill House from Ali L (Friend of Resident) published on 26 April 2024 Submitted via Website
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Yesterday was my friend's 90th birthday held in the fine dining area for 8 people. I want to say that from the first time I met the head chef l to organise the meal to the actual day I received nothing but professionalism. The serving staff were amazing and friendly to make this a special day. I travel and eat out frequently here and abroad and I can honestly say the food and presentation were outstanding. The quality you would expect to receive in any fine-dining restaurant. Thank you so much to the head chef. Regards.

Reply from Sherrie Hume, General Manager at Cumnor Hill House

Thank you for this amazing review. Your comments have been passed on to the Head Chef who always delivers to the highest standard.

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