Care Home Owned by Berkley Care Group in Buckinghamshire

affection for her and her welfare . Today the family visited and a member of staff went the extra mile to make our visit extra special for us and our Mother . We cannot thank the carer enough and my Mother was delighted. All the staff are wonderful and know us by name and are so welcoming

in when sunny. Overall an enjoyable experience for someone who had only ever lived in his own home apart from National Service.

services for haircuts, manicures and chiropody were much appreciated.

life with pride and dignity.

was perfect. The table was laid with a cloth, napkins and flowers, and the whole place beautifully clean. Good conversation made this a perfect and unhurried lunch. Well done!

are more independent; and less independent). This is very well thought through and works well. Secondly, the food - it's very good. Varied and interesting menu, and good quality. Thirdly, the staff - Portobello seems to be able to attract good staff, who make all the difference for residents. Lastly, management - they are on-site, available, responsive, hands-on, and seem to be on top of things. Would also just mention the security - codes to enter, and when visiting my Mum late evening, I would get challenged by staff before they got to know me, which is a good sign in my view. Very good experience overall and would highly recommend.

menus offering lots of variety. The staff at all levels were consistently helpful, kind and friendly, attentive and on call 24 hours. My mother was very happy with her care throughout her stay. We would highly recommend.

my dad transferred from the previous home, they listened carefully to our concerns and put a tailored plan in place so we felt comfortable. Dad is not the easiest of people particularly given his condition, but Portobello Place have been nothing but supportive and understanding. They have worked hard to integrate Dad into the home, encouraging him to join in the fantastic array of trips and outings which he is now more readily going along to. We find the staff fantastic, so caring and kind. A big shout out to the member of staff who supports Dad at the weekend, she is just wonderful, it is easy to see how comfortable Dad is with her and also two other members of staff in particular. Thank you all for everything you do.

to the home on November 6th. The staff have been wonderful to both my father and us, his daughters. They have listened to our wishes regarding our father's care, as he is not now able to make decisions for himself and we have power of attorney. He and we have been treated with respect, kindness and care. Thank you.

classes (Tai Chi and Qigong!) which have all helped to give him plenty to look forward to each week. The food is superb at Portobello and I know that this is another highlight of each day for him; we are able to join him for meals when we visit (we just need to let them know a little bit in advance) and is usually a real treat. There is an overall sense that the staff are wanting to do their very best for residents; there is a friendly, patient, and caring atmosphere between residents and staff; this extends throughout the home from caring staff to management. In short, Dad is extremely happy at Portobello; it's an excellent and well-run place and we are really happy that he's there.

their patients.
Thank you everyone!
Varied and delicious food too/interesting menu.

the weekly calendar with all the daily activities. Between events, there is time to spend in the bistros where there is a supply of good quality food and drinks. Time is passing quickly and I am so pleased that I have become a member of Portabello.

The wonderful member of staff who looked after us so royally and we could see the absolute delight on Dad’s face to have us all there. We all loved the experience so thank you so much to the manager for arranging it. Big shout out to two other members of staff for a delicious lunch and Dad is clearly thriving from having fantastic home-cooked food, not to mention the odd alcoholic drink in the evening!

as well as international cuisine. Overall, an excellent experience.