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Care Homes Owned by Berkley Care Group in Worcestershire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Berkley Care Group in Worcestershire

Only the locations & reviews in Worcestershire for Berkley Care Group are showing below.

View the details of all 12 locations (with 1289 reviews) owned by Berkley Care Group

Berkley Care Group Locations in Worcestershire (3)

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3 Care Homes owned by Berkley Care Group in Worcestershire
The Lodge at Burcot Grange

23 Greenhill, Burcot, Blackwell, Bromsgrove B60 1BJ 

9.9 89 reviews
"My wife has been at the Lodge for some 4 months now. It was a traumatising decision for the family. It's full time care for her but her…"   Read all 89 reviews
Location Type Care Home

The Lodge at Burcot Grange Care Home is situated in the rural village of Blackwell, supporting residents living with dementia. Offering stunning views of the countryside, there is a calm and tranquil atmosphere. All rooms are en suite, offering privacy… Read more about The Lodge at Burcot Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 54 Rooms from £1,830 / week
Fernhill House Care Home

Grange Lane, Fernhill Heath, Worcester WR3 7UR 

9.9 77 reviews
"My mother has recently moved into Fernhill Heath Care Home. Both her, & the whole family have received such a lovely warm welcome from…"   Read all 77 reviews
Location Type Care Home

Fernhill House is part of the award-winning Berkley Care Group of luxury care homes. With over 20 years’ experience in caring for older people, the home is proud to offer the highest standard of residential, nursing and specialist dementia care in… Read more about Fernhill House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 66 Rooms
Burcot Grange Care Home

23 Greenhill, Burcot, Blackwell, Bromsgrove B60 1BJ 

9.8 108 reviews
"My grandmother spent nearly two years living at Burcot Grange, and I can't thank the team enough for the exceptional care, kindness, and…"   Read all 108 reviews
Location Type Care Home

Burcot Grange Care Home is situated in the rural village of Blackwell. Offering stunning views of the countryside, there is a calm and tranquil atmosphere. All rooms are en suite, offering privacy and a space for residents to make their own. Across the… Read more about Burcot Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms from £1,595 / week

Berkley Care Group Reviews in Worcestershire (274)

9.7

Berkley Care Group has a Group Review Score of 9.7 (9.743) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Berkley Care Group must have a Review Score.

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Review of

Burcot Grange Care Home

from A C (Grandson of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother spent nearly two years living at Burcot Grange, and I can't thank the team enough for the exceptional care, kindness, and compassion they showed her (and us) throughout that time.
The work you do in bringing comfort, dignity, and joy to residents in their final months and years is nothing
short of incredible. We are so grateful for everything you've done for my grandmother and for us as a family.
Thank you all - we hope to see you again sometime soon.
Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you so much for your kind and heartfelt message.We are truly honoured to have had the opportunity to care for your grandmother during her time at Burcot Grange. It means a great deal to our team to know that the compassion, dignity, and comfort we strive to provide made a difference to both her and your family. Your words are deeply appreciated and will be shared with the team-they serve as a reminder of why we do what we do.We hope to see you again sometime soon, you are all always welcome.

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Review of

The Lodge at Burcot Grange

from David B (Husband of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The 2 weeks of care were excellent. The activities my wife really enjoyed. She ate all her meals, so she must have enjoyed the food. My wife loved the staff and the care they provided. There was just a small matter of a couple of pairs of jeans missing.
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Review of

The Lodge at Burcot Grange

from David S (Husband of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at the Lodge for some 4 months now. It was a traumatising decision for the family. It's full time care for her but her life he is safe, warm and extremely well cared for. She now refers to and regards the Lodge as her home.
All of the staff are full of smiles and very quick to react
to any requests.
The illness of dementia is so worrying, so sad but the attitude of the Lodge staff lightens our family's load. Thank you
Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange

Thank you so much for sharing your experience. It's clear that the decision to move your wife into full-time care at the Lodge was incredibly difficult and emotional for your family. Knowing that she is now safe, warm, and well cared for-and that she considers the Lodge her home-must bring a great sense of comfort.Dementia is such a heartbreaking illness, but the way the Lodge team supports both residents and their families is deeply reassuring. Your words are a beautiful testament to their dedication, and I'm sure they'll be touched by your gratitude.Wishing you and your family continued strength and peace.

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Review of

Burcot Grange Care Home

from Kay M (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The quality of private and public rooms, catering, activity and the attention to each detail of my mother's care is first class.
Every member of staff is highly professional and very caring, not just the dedicated "care" team, but also housekeeping, catering, maintenance, activity, reception, administration
and management teams. Despite their hectic and challenging schedules, there is always time for a chat. Each person does more than expected to help my mother feel comfortable and secure. My mother is treated as an individual and whilst encouraged to participate in the wide ranging activity schedule, her choices are always respected.
Medical concerns, however small, are picked up, acted upon and shared with me. Any concerns I have are listened to and resolved. I feel reassured that my mother experiences the best possible care provided by excellent management and motivated individuals.
Many thanks to all the wonderful people who contribute to this excellent facility.
Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you so much for your thoughtful and generous feedback.We are truly grateful for your kind words and delighted to hear that your mother feels comfortable, respected, and well cared for at Burcot Grange. It means a great deal to our entire team to know that their efforts are making a meaningful difference.We take great pride in providing personalised care and creating a welcoming environment where every resident feels valued and supported. Your recognition of the attention to detail and the professionalism of our staff is deeply appreciated and will be shared with the team.Thank you again for your support and trust. We're honoured to care for your mother and are always here should you need anything.

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Review of

Burcot Grange Care Home

from J H (Respite Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst I appreciate how much it costs to run a beautiful home like this are. I did find it was very expensive although I understand it is in line with other homes of the same quality.
Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for your feedback - it's truly appreciated. We completely understand your perspective regarding the cost. Maintaining a home of this standard does come with significant expenses, and we strive to ensure that the pricing reflects the quality and experience offered. That said, we're always looking for ways to enhance value for our guests, and your comments help us do just that. We hope you still enjoyed your stay and would be delighted to welcome you back in the future.

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Review of

Burcot Grange Care Home

from Alan S (Son of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely everyone at Burcot is very friendly, caring, encouraging and understanding. Their passion shining through for helping and looking after the people who live there.
Issues will always arise - it is how people handle them which is key to me. When issues have arisen everyone involved throughout
the whole organisation got straight onto them and resolved - very impressively.
The range of meals is 5 star standard. The range of activities surpasses any other care home I have been involved with over the years, a wonderful mix of entertainment, body movement and for making your brain work - all in an easy going way.
Thank you to everyone at Burcot for looking after Mum.
Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you so much for your kind and heartfelt words. It truly means the world to all of us at Burcot to know that our care and dedication have made such a positive impact on your mum and your family.We believe that compassion, teamwork, and a genuine love for what we do are at the heart of great care-and your message beautifully reflects that. We're especially grateful that you noticed the way we handle challenges and how committed everyone is to resolving them quickly and effectively.Your praise for our meals and activities is also incredibly appreciated. We put a lot of thought into creating a vibrant, engaging, and nurturing environment, and it's wonderful to hear that it's being felt and enjoyed.Thank you again for your trust and support-it's an honour to care for your mum.

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Review of

The Lodge at Burcot Grange

from Debra N (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not rate Burcot Lodge highly enough. They made my mums transition into the home as easy as possible. In a difficult first week they kept me completely upto date with how things were going and gave me great emotional support as well as caring for mum wonderfully. Everyone we have come into contact
with has been so helpful, friendly and caring. My daughter came with me last time and as we left said "isn't it a wonderfully peaceful place". The place was bustling and busy but still gave us that calm, warm feeling. On my first visit I was told I would know when I had found the right place for mum - they were right.
Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange

Thank you so much for your heartfelt words. We're truly touched to hear how much Burcot Lodge has meant to you and your family during such an important transition. Supporting both our residents and their loved ones is at the heart of everything we do, and it's wonderful to know that you felt cared for and supported every step of the way.

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Review of

The Lodge at Burcot Grange

from R D (Partner of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was resident at Burcot Lodge for two and a half years. I cannot fault the care that was given to him during this period. The staff were unfailingly patient, extremely caring even including the night he died. The management are superb.
Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange

Thank you so much for your kind words. We are truly touched to hear that your husband received such compassionate and dedicated care during his time at Burcot Lodge. It means a great deal to our team to know that their efforts made a difference, especially during such a sensitive time. Your appreciation will be shared with both the staff and management-it will mean the world to them.

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Review of

Burcot Grange Care Home

from Nikki D (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Burcot Grange were very professional and friendly. Mum had a lovely week with them and would be more than happy to return.
Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for taking the time to complete this lovely review. We are so pleased mum was happy with her stay and she would be welcome back anytime.

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Review of

Burcot Grange Care Home

from S S (Son-in-law of Resident) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Relative has been at Burcot for one year now and the care, support, dedication and kindness that all staff, both carers and other staff, have shown, has vastly improved the wellbeing of our relative. We could not have asked for more at a very difficult time for our family. It's always a pleasure to
visit Burcot and all staff make you welcome and part of the Burcot family.
Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you so much for taking the time to complete this wonderful review. We are so pleased your loved one is doing so well at Burcot Grange and that you, as a family, can see that too. It's always lovely to see you and your family when you visit.

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Review of

The Lodge at Burcot Grange

from Helen V (Daughter of Resident) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so relieved to move Mum to the Lodge from another home. The Lodge offers excellence in every way. After a relatively short settling-in period, Mum is as settled and as happy as we could hope for.
Every single member of staff from the reception/admin/marketing team, housekeeping and hospitality,
the maintenance team, the wonderful events team and of course the carers themselves actually really care.
Everyone has time to engage with the residents and their families in a warm and friendly way.
The carers are well trained and respectful. All residents are treated as individuals and their 'quirks' accommodated. Mum is always clean and well turned out which is as she'd want to be. As a family, we are involved in news/decision-making.
Huge efforts go into keeping the days lively and stimulating with excellent activities. All areas of care seem well coordinated. I think underpinning this is first-class management.
We enjoy our visits and leave with complete peace of mind.
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Review of

Burcot Grange Care Home

from Keith L (Respite Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Was for post operative respite care.
Apart from limited response to car parking issue and getting TV remote control fixed, everything else was excellent. Nothing was too much trouble. Food was excellent, as were the facilities. Beautiful grounds encouraged me to get out on little walks to build my
strength back up. Being able to have my trial without catheter here rather then the hospital was a real bonus.
Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for taking the time to complete this review. We appreciate your words and feedback and so glad that your stay was able to give you the respite following your operation rather than going home and having the comfort of the team around you.

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Review of

Fernhill House Care Home

from Mac C (Son of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fernhill House, complete peace of mind.
The kindness shown by the staff towards Mum and the wish to put residents at the heart of their decision-making has been key in the ease in which Mum has moved from home care to full-time residency. Fernhill House has been so positive.
The staff have cared
for Mum with real kindness, from my point of view, the customer relations manager/team really went above and beyond to accommodate us, to which we are very grateful.
The facilities reflect that of a luxurious hotel. We very much appreciate how they were so welcoming to family and friends visiting.
All her medical needs are expertly handled, keeping the family updated with kind and thoughtful words. For anyone wanting a family member to be cared for and treated with kindness and dignity, I can't express how lovely Fernhill is and would be a lovely place to go to.
Reply from Amy Leach, Customer Relations Manager at Fernhill House Care Home

Thank you for taking the time to write such a thoughtful review! I look forward to sharing it with the team.

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Review of

Fernhill House Care Home

from Clare S (Daughter of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Fernhill House highly enough. They have gone the extra mile to ensure my mother's first month with them has been amazing. All the staff have been very caring and absolutely nothing is too much trouble for them. I have visited Mum every 2/3 days at varying times and can fault nothing.
Am delighted that such a traumatic time has been so marvellous for us all.
Reply from Amy Leach, Customer Relations Manager at Fernhill House Care Home

Thank you for taking the time to write such a lovely review. I look forward to sharing it with the team.

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Review of

Fernhill House Care Home

from Jean V (Wife of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, my husband only spent 8 days in this wonderful home. Aged 90, he had previously spent nearly 3 months of trauma, in and out of hospital with a period of home care in between. He was in a bad way, with multiple conditions, but the care he was given here was exemplary. His constant, worried frown
disappeared, as he relaxed knowing he was safe and being well cared for. He passed away peacefully, with dignity. Not only that, but the care and attention given to me and the rest of the family was way beyond the call of duty. We were only sorry that he didn't recover enough to enjoy the facilities and activities on offer. An excellent experience, at a difficult time!
Reply from Amy Leach, Customer Relations Manager at Fernhill House Care Home

Thank you for taking the time to write such a heartfelt review. It was an honour to welcome you and your family into Fernhill, even if only for a short time. I look forward to sharing your kind words with the team.

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Review of

Fernhill House Care Home

from Karen B (Daughter of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father attended for a 2-week respite, 3 days before he was due to go back home he said he wanted to stay. The home is a lovely place, it's clean and cosy. The staff and residents are always smiling. The home is surrounded by love, you can feel and see the staff really care for the residents it's
not just a job to them. The residents are fully supported by their individual needs. I can't fault the place. My father is so happy there.
Reply from Amy Leach, Customer Relations Manager at Fernhill House Care Home

We are delighted that your father is so happy here! Thank you for taking the time to leave us such a lovely review. I look forward to sharing this with the team.

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Review of

Fernhill House Care Home

from Catherine A (Daughter of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently moved into Fernhill Heath Care Home. Both her, & the whole family have received such a lovely warm welcome from every single member of the staff there.
My mother has settled in really well thanks to the support, warmth & care that she receives. Nothing is too much trouble for
the staff & relatives are regularly updated on my mother's care.
The home is immaculately clean & facilities offered are outstanding.
Reply from Amy Leach, Customer Relations Manager at Fernhill House Care Home

Thank you for taking the time to leave this lovely review. I will pass your kind words on to the team.

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Review of

Burcot Grange Care Home

from Dell P (Resident) assisted by family/friend published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome was warm and continued during my whole visit. My guests were welcomed with the same warmth. The surroundings were uplifting and I'd be happy to return. Everyone was so kind.
Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for your kind words. We are so pleased that you enjoyed your stay with us and that you felt the warmth from the team here at Burcot Grange. Hopefully, we will see you again just after Christmas! Thank you for taking the time to complete this review, we are very grateful.

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Review of

The Lodge at Burcot Grange

from Janet R (Daughter of Resident) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at Burcot Grange 17 years ago, my loved one has come from strength to strength. His mental health and general well being has flourished in this supportive, caring, encouraging and extremely well-led residential setting. All the staff are professional in their approach but the care staff
go above and beyond in their care for all the residents. It has been my pleasure to witness their interactions not only with my loved one but with others too. I cannot speak highly enough of all staff from receptionists, groundsmen/maintenance, kitchen staff, activity coordinators, caring staff to management. Choosing Burcot for my loved one was one of the best decisions I've ever made.
Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange

Thank you for taking the time to complete this wonderful review of your loved one and how they have flourished since bring here and of the team here at Burcot Lodge who care for them as well as the wider teams.

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Review of

Burcot Grange Care Home

from Gloria B (Mother of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son could not have better care. Everyone is so kind and patient with him. Also, he says he loves his room and the food!
Reply from Kiran Chaggar-Smith, Home Admissions at Burcot Grange Care Home

Thank you for taking the time to complete this lovely review. We are so pleased that your son loves his room. He has a great view from the window, looking out and into the reception area to be able to greet everyone.

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Awards / Recognitions (7)

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