Care Home Owned by Berkley Care Group in Wiltshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Berkley Care Group in Wiltshire

Only the locations & reviews in Wiltshire for Berkley Care Group are showing below.

View the details of all 12 locations (with 1303 reviews) owned by Berkley Care Group

Berkley Care Group Locations in Wiltshire (1)

1 Care Home owned by Berkley Care Group in Wiltshire
Blenheim House Care Home

27 Shurnhold, Bath Road, Melksham SN12 8DD 

9.6 159 reviews
"My mother moved to Blenheim house initially on respite and then became a permanent resident, requiring full nursing care. Throughout her…"   Read all 159 reviews
Location Type Care Home

Welcome to Blenheim House — Where Premium Care Meets All-Inclusive Living Part of the award-winning Berkley Care Group, Blenheim House offers a five-star, all-inclusive lifestyle tailored to each individual who calls it home. Located in the heart… Read more about Blenheim House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 85 Rooms

Berkley Care Group Reviews in Wiltshire (159)

9.8

Berkley Care Group has a Group Review Score of 9.8 (9.765) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Berkley Care Group must have a Review Score.

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Review of

Blenheim House Care Home

from C J (Daughter of Resident) published on 8 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Blenheim house initially on respite and then became a permanent resident, requiring full nursing care. Throughout her stay the nursing care she received was second to none both from a medical and personal perspective. She was treated with kindness, dignity and respect throughout
her stay. The daily interactions with staff, lifted her with them having bespoke 1-1 times scheduled with her and when able, she loved the various activities, music events, visits from therapy horses to mention but a few that the events team plan.


The behind the scenes team were very helpful in resolving any queries and providing support to myself whilst moving my mother into care. The front of house welcome to any visitors, day or night was warm and welcoming.


It was good to see mum laugh and enjoy her interaction with her carers, who she was very fond of. Blenheim House gave us back our Mother and daughter time, for which I am and will always be grateful.

Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you so much for your lovely words. Your mother was a delight and we are so glad that she came here to live with us at Blenheim House. We all have incredibly fond memories of her and are so…read more
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Review of

Blenheim House Care Home

from Christine J (Respite Resident) assisted by family/friend published on 2 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I recieved during my 3 weeks respite stay has been quite outstanding.
All the staff have been thoughtful and considerate making my stay a happy one
Thank you for getting me back on my feet.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you for choosing Blenheim House for your post hospital stay. We glad you felt so much better and ready to return home after your three weeks respite break with us. The team thoroughly enjoyed…read more
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Review of

Blenheim House Care Home

from Judith C (Respite Resident) published on 2 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff were only too willing to help and give very helpful advice Everything was done with a cheerful attitude and a laigh - a lovely atmosphere all round. Nothing was too much trouble. (Shall miss them all!)
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you for such lovely feedback. We are so delighted that you enjoyed the time with us whilst you recovered after your spell in hospital. It was wonderful to see your progress and become well…read more
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Review of

Blenheim House Care Home

from Derek M (Respite Resident) published on 8 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
As part of our journey to deciding when to move into a care home my wife and I jointly experienced a period of respite care in Blenheim House.
We thought the overall experience was excellent. The community atmosphere and family environment were immediately apparent as though transferred by osmosis
from all the house walls.
With residential status we were free to experience the full range of facilities and join in the varied and numerous daily wellbeing activities.
All the staff members were caring, flexible and professional in whatever circumstances they were asked to help or become involve
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you so much for taking the time to put your thoughts into words for us! We are delighted that you enjoyed your two week stay with us so much. You were wonderful guests and quickly became a big…read more
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Review of

Blenheim House Care Home

from Joseph G (Resident) assisted by family/friend published on 30 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident at Blenheim House for a while now, however after a recent short stay in hospital I want to make the following statement. I was really welcomed 'home' and feel that my care has been good. I am supported to be as independent as I can and have made lots of new friends. A very varied
programme of activities is offered to suit people. I have a ground floor room with a patio and spend time outside in the beautiful garden.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
We are so pleased to have you back 'home'. Its great for us all to see your recovery continuing and you were missed during your short hospital stay. Thank you for taking the time to let us know how…read more
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Review of

Blenheim House Care Home

from K B (Daughter of Resident) published on 20 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted with the care and attention given to my father. He is listened to and his preferences are accommodated.He is treated with respect and sincere kindness. He is eating very well and enjoying his glass of wine at lunchtime! He is often found in the beautiful garden reading his newspaper or
snoozing. Most of all Blenheim House has allowed me to be a daughter again and not a carer and that is priceless.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you so much for taking the time to review Blenheim House. We love having your father living here with us, he is a gentleman and and a joy to care for. So incredibly pleasing too is the fact that…read more
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Review of

Blenheim House Care Home

from Juliana M (Respite Resident) published on 23 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really happy here with a beautiful room. The staff are so good and kind. The food is excellent with varied menus. I would recommend it to anybody.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you so much for your review and taking the time to write. We are so pleased that you feel really happy and relaxed here and I speak for everyone when I say we are so glad you chose to come and…read more
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Review of

Blenheim House Care Home

from H S (Son of Resident) published on 22 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find that Blenheim House fully cares for my mother in a good, kind, respectful way and keeps her occupied and well cared for. The building and surroundings are very good and well-maintained. The staff are some of the best and well well-mannered and kind. Any problems are dealt with quickly and resolved.
Blenheim House is a top-rated care home.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you for your lovely words. We are delighted that your mother is so settled with us and really enjoying herself at Blenheim House.
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Review of

Blenheim House Care Home

from Ken B (Husband of Resident) published on 12 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We made the right choice! Continuing high quality of care, support and compassion in pleasant surroundings, excellent food. The family feel very positive about the high standards being maintained by superior nursing care and administrative staff. All members of staff are welcoming and caring 24/7. Knowing
our loved one is being so well looked after provides peace of mind for all the family. Thank you to the whole team including the enthusiastic entertainment team.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you for taking the time to review the home. Our many departments make up a big Blenheim Team and its lovely to receive your recognition. We feel privileged to care for your wife on our…read more
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Review of

Blenheim House Care Home

from Marilyn S (Wife of Resident) published on 30 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my husband and I are delighted and most grateful for the happy, caring and safe environment provided at Blenheim. The staff - every single one of them - are exceptional - always a smile, nothing is too much trouble and their patience is unending. We are lucky to be part of the Blenheim family.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you for your review and we are delighted that you are so happy at Blenheim House. We feel very privileged as a home when we are chose by a family to take care of their loved ones and we look…read more
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Review of

Blenheim House Care Home

from L H (Resident) published on 29 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I became a resident at Blenheim House last November I have been very happy with the service I receive. The staff are helpful, efficient & cheerful and there is an interesting programme of activities. My husband was here for a year before he died and as I said at his funeral, we were both very
grateful for the love & care we received then.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you for taking the time to write such a touching review. We love having you living here as part of our Blenheim House family and are delighted you got to spend such happy times with your husband…read more
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Review of

Blenheim House Care Home

from J W (Daughter of Resident) published on 15 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Flawless and exceeding my expectations. From my first contact with the CRM to discuss the possibility of mum moving here - she immediately put my mind at ease with her professional and kind manner. The carer team are just wonderful - each and everyone of them is so kind, caring, patient and it is very
clear they love their job, the residents and their colleagues. This culture appears very strong and seems to be a results of the team spirit and team leadership. Also huge praise to the head chef.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
From everyone at Blenheim House, Thank you! I am delighted that your experience moving Mum in has been so positive. She is a delight to have as a resident, has settled in so well and is thriving with…read more
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Review of

Blenheim House Care Home

from J D (Daughter of Resident) published on 2 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we feel peace of mind that our dear mother is being cared for night and day with upmost care and dignity, with her needs catered for continuously. The team of carers and entertainment, hairdresser are so friendly and welcoming.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
We are delighted that you feel so welcome here and that you find a warm and friendly atmosphere at Blenheim House. It is our pleasure and privilege to look after your Mum and we thank you for your…read more
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Review of

Blenheim House Care Home

from Margaret F (Respite Resident) published on 1 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A kindly gentle atmosphere for most of the time. I am made to feel special - cared for. All the carers are kind and gentle - there are several outstanding ones whom I will be sad to say goodbye to when the time comes. I think one member of staff, in particular, looks very tired at times - so we must
care for him while we can. The brilliant leader in every way - kind, considerate, gentle; we are so fortunate to have his wisdom with us nearly everyday. He is so wise - so caring - so strong; I have learned many things from him - all helpful and full of warmth. It has been a privilege to know so many special people - including the kind lady who taught us all we know.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you so much for your lovely words. We thoroughly enjoyed having you here with us for your respite stay and we hope you continue to enjoy time with family back at home.
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Review of

Blenheim House Care Home

from H S (Daughter of Resident) published on 20 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was looked after at Blenheim house following Chemotherapy and a fall. The care she received was exemplary, not only was her medical needs taken care of but the team at Blenheim went above and beyond to make sure she was happy and comfortable, nothing was too much trouble.
They welcomed family
and friends when visiting with open arms and warm hospitality.
My Mother has since returned to her home to live independently, without the care from the Blenheim House for three months, this would have been unthinkable.
So thank you for all your kindness, support and efforts you give each of the residents in your care and for making the transition from hospital to care home so easy, especially when so many family members are in a state of distress at a difficult time.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you so much for your lovely words and review. We loved having Jean here with us and she was such a joy to care for. We were sorry to see her leave us but delighted with her recovery after being…read more
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Review of

Blenheim House Care Home

from Bryan C (Respite Resident) published on 21 February 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
I was looked after well while I recovered from my knee replacement operation. The staff were available to help when I needed them. The food was marvelous. For me, the place was overly warm but I anticipated that by taking summer clothing with me!
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you for your review. It was a pleasure to have you come and stay with us during your convalescence. I know how much you enjoyed the wonderful food. Please do take up our offer to come to lunch…read more
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Review of

Blenheim House Care Home

from Adrian M (Son of Resident) published on 19 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and father arrived at Blenheim House Care Home during November last year and were immediately made to feel welcome and part of the family. My dad died soon afterwards and the staff couldn't have been more professional and caring. The staff seem, universally, to be enthusiastic and genuine
in what they do and I know my mum is happy with all aspects of her residency, especially the food. As family visitors, we too are always made to feel welcome.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Dear Adrian, thank you so much for your lovely review. We were delighted to welcome your mother and father and feel privileged to continue to care for your mother. She is very much part of our…read more
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Review of

Blenheim House Care Home

from Marcus C (Husband of Resident) published on 17 February 2025
Submitted via Website • Report
Overall Experience 1.0 out of 5
Please do not be taken in by the free coffee, cakes, nice garden and the facilities on offer at this care home. The thing that was totally lacking during my wife's respite care was high quality care. My wife previously had stayed in two care homes which charged a lot less than Blenheim and the quality
of care was very high, be careful and do loads of research.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Dear Mr C We are very sorry to receive your review and that you have been so disappointed in the care your wife received whilst at Blenheim House last year. I can assure you that your complaint was…read more
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Review of

Blenheim House Care Home

from B C (Respite Resident) published on 13 January 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good following new hip 6th November 2024. Safe, comfortable, very good care and services. Would return if and when required.
Reply from Mandy MacKenzie, Customer Relationship Manager at Blenheim House Care Home
Thank you for your review, we are so glad you enjoyed your time with us.
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Review of

Blenheim House Care Home

from Gail D (Wife of Resident) published on 17 October 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had excellent care throughout his time at Blenheim House Care Home. All staff, whatever their role, were kind, caring and respectful both to him and the family. Staff were always available to help in any way and we (family) were kept fully informed about everything.
The home has a welcoming,
friendly feel, we could visit at any time, lovely decor and gardens and good range of activities. Good example for all other homes.
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Awards / Recognitions (7)

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