"The home is fantastic, providing excellent care. Very homely and doesn't feel like a care home, more like a hotel. Lovely staff providing…"
Read all 48 reviews
from £1,870 / week
78 Rooms
Location Type
Care Home
Welcome to Jubilee House.
The team make a promise to every resident to make the home theirs, to empower them to live well today and thrive tomorrow.
TYPES OF CARE
RESIDENTIAL
A lot of care ... Read more
"It is hard to put into words just how good Leycester House is. It's not just the incredibly caring and friendly team, or the lovely…"
Read all 159 reviews
from £1,870 / week
78 Rooms
Location Type
Care Home
Leycester House in Warwickshire, a stone’s throw from Warwick Castle and Shakespeare’s Stratford, is a purpose-built care home that offers spacious care facilities within a luxury environment.
A ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Berkley Care Group Reviews in Warwickshire (207)
9.7
Berkley Care Group has a Group Review Score of 9.7 (9.743) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Berkley Care Group must have a Review Score.
from A G (Daughter of Resident) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
It is hard to put into words just how good Leycester House is. It's not just the incredibly caring and friendly team, or the lovely ambience of the home itself, it's more the willingness to go the extra mile to make things work for your relative and their needs at the time. Nothing is too much trouble
for the staff if it will improve the quality of life or care for the resident. It is not just the Carers that care, all the staff, be they housekeeping, hostess, maintenance or management, take the time and trouble to stop and chat, offer to help and give a feeling of support. I never imagined my Mother having to be in a care home but I also never imagined there would be a care home quite like Leycester House where I would be happy for her to live, confident that she is looked after properly, professionally and with genuine kindness. I would have no hesitation in recommending anyone to visit Leycester House and see for yourself what a Care Home can be like when they get it right.
Reply from Joshua Findlay-Oakes, General Manager at Leycester HouseThank you so much for these absolutely beautiful words!
from Rachel P (Daughter of Resident) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I would highly recommend Leycester House, my father moved in, in November 2025. I visited several care homes in the area and thought that their approach would suit our needs the best. They made the whole experience of moving Dad into the home a perfect experience. All the staff are superb; they are
friendly, engaging and compassionate, they welcomed Dad and settled him in so quickly. I can't thank them enough for welcoming him and us in their fabulous community.
Reply from Joshua Findlay-Oakes, General Manager at Leycester HouseThank you so much for such a lovely review, we will share this with the team.
from Alex C (Son of Resident) published on 25 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother, who suffers from dementia has been living at Leycester House for the last 18 months. Mum previously lived on her own and made the move due to a fall and her dementia diagnosis.
After researching a number of care homes my sister, mum and I chose Leycester House, which has proven to be an
excellent decision. The Team led by Josh are brilliant, really communicative, always greet you with a smile and most importantly provide great support and care to the residents.
Mum enthusiastically participates in the numerous activities and entertainment put on every week, she particularly looks forward to getting her hair done at the salon and organised trips out. The Home is spotless and there are always plenty of staff on duty. Mum was nervous to go into Leycester House and care, but is happier than she has been in years. I know my mum is being well looked after and is happy, you can't ask for more than that.
Reply from Joshua Findlay-Oakes, General Manager at Leycester HouseThank you for such a wonderful review, It's wonderful to see your Mum so happy at Leycester House.
from C R (Daughter of Resident) published on 20 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
From the day my father moved in, I had a sense that Leycester House was going to be the right place for him. The stated person-centred approach is clearly not just words - staff show a genuine interest in my father and treat him with dignity, kindness and respect. He required intensive support initially,
which was delivered with compassion and professionalism, but his independence was encouraged wherever possible. The staff all seem to take great pride in what they do, whatever their roles, and there is always a friendly, welcoming atmosphere in the home with lots going on. My father is invited to get involved, but there is never any pressure to do so. As family members, we have been actively welcomed as partners in my father's care and encouraged to visit as often as we like. Thank you, Leycester House.
Reply from Joshua Findlay-Oakes, General Manager at Leycester HouseThank you so much for such a lovely review. It is lovely to receive feedback like this, I will make sure to share it with the Leycester House team.
from C I (Daughter of Resident) published on 12 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I would highly recommend Leycester House to anyone looking for a caring and professional home for their loved one. As a family, we visited several homes in the area while searching for the right place for our mum, and we found Leycester House to be exceptional in its patient-centred approach to meeting
each resident's individual needs.
The entire team is attentive and aware of Mum's specific needs, and from the moment she arrived they supported her with kindness and patience. They helped her settle in during what was a very difficult and emotional time for our family, providing reassurance and compassionate care throughout.
As a family, we are kept regularly updated about Mum's care, and staff have been very supportive in involving us in any decisions relating to her care and wellbeing. Although it is still early days for Mum at Leycester House, we already feel reassured that she is safe, comfortable, and being very well cared for.
Reply from Joshua Findlay-Oakes, General Manager at Leycester HouseThank you so much for the lovely review. We will make sure we share this with the team.
from Jacquie M (Niece of Resident) published on 11 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We looked extensively for a care home for my Aunt to have some care after a hip operation . We visited Leycester House and were immediately impressed with the welcome, friendliness, ambiance and the well kept appearance.
My Aunt was so happy and comfortable what started off as a two week stay lasted
6 weeks !
We couldn't recommend Leycester house highly enough its wonderful as are all the staff and amenities
Reply from Joshua Findlay-Oakes, General Manager at Leycester HouseThank you so much for such a lovely review. It was a pleasure to have your Aunt here and glad she enjoyed her stay. You are both welcome at Leycester House anytime!
from Melissa H (Daughter of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The home is fantastic, providing excellent care. Very homely and doesn't feel like a care home, more like a hotel. Lovely staff providing excellent care with lots of activities and excellent food. The residents are treated with respect.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeDear Melissa Thank you so much for taking the time to leave us such a wonderful 5 star review. Your kind words mean a great deal to all of us. We truly appreciate your trust and support and we are delighted to know that you have had a positive experience with our home and team. Your feedback motivates us to continue providing the highest standard of care, compassion and support to our residents and families.
from R A (Daughter of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father has been a resident of Jubilee House since the care home opened in May 2023. He is very happy living here and the staff are very caring. Dad enjoys the entertainment and activities which are well planned. He also enjoys the food very much.
from David S (Friend of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Rod's daughter and I have found the staff at Jubilee House to be very caring, friendly and professional. The facilities are excellent and the care provided first class. I would like to thank everyone who supports Rod in his care needs.
from Aannabel P (Daughter of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The team at Jubilee House have been amazing to help my mum settle into her new home, Nothing has been too much trouble, and the friendly and lovely team along with the beautiful surroundings have helped mum to feel as at home as possible, and really well cared for. It's always a pleasure to visit, and
be greeted with a warm, friendly welcome. Would recommend.
from L B (Daughter of Resident) published on 26 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am so grateful to Leycester House for the way in which they cared for my 93 year old mother and for me during her recent short stay. When I contacted them they responded very helpfully to the urgency of our situation and fast tracked all the preparation for her arrival, without skipping any of the
essential processes. My mother had very complex and fast changing needs, but the staff came to understand them very quickly and got to know my mother as a person, which was not easy becuase of her deteriorating condition. I was very impressed by the communication systems which allowed all the staff to keep track of the care being provided to each individual, and also by the genuine care demonstrated, which was never hurried and always highly skilled and professional. All the staff - nursing, hospitality and management - were amazing. And the catering team were outstanding - the food was brilliant, and every possible dietary requirement catered for.
Reply from Joshua Findlay-Oakes, General Manager at Leycester HouseThank you so much for the wonderful review, It means so much to us all at Leycester House. I will make sure the whole team get to receive your lovely feedback.
from Emma C (Niece of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
A lovely, warm welcoming environment. Staff are fun, caring and kind. The environment is clean and light, residents are treated with dignity and humour.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeDear Emma
Thank you so much for your 5 star review. Appreciate very much your trust and support.
from S K (Daughter of Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Jubilee House has been absolutely welcoming to my mom. With excellent services, excellent food and experienced staff. Everything is well documented, precise and professional home manager overlooking all of this. I have no negative comment to provide. Jubilee house serves all stars and highest ratings.
Reply from Rukmi Silva, GGeneral Manager at Jubilee House Care HomeWe truly appreciate you taking the time to share your experience. Your lovely feedback means a great deal to our team. It is a privilege supporting your mum. Your words reassure us that we are making a positive difference. Thank you again for your trust and support.
from Tharumini W (Granddaughter of Resident) published on 15 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We spent a lovely Christmas at Jubilee House, all inclusive Christmas Meal with everyone in our family. Food was lovely and absolutely loving, joyous staff. No complaints.
Reply from Rukmi Silva, GGeneral Manager at Jubilee House Care HomeDear Tharumini Thank you for visiting us during Christmas, travelling all the way from Australia to spend this Christmas with your Nan. Appreciate your five star review and it is our pleasure looking after your lovely nan at Jubilee House.
from U W (Granddaughter of Resident) published on 15 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My nan has been well looked after with good quality care and luxury facilities. Friendly staff to my nan.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeThank you so much for your five star review, great knowing you and your nan both are happy with our care at Jubilee House.
from Alex R (Son of Resident) published on 15 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Jubilee House has a very welcoming environment as soon as you enter. It's definitely something I wanted for my dad as he's a sociable character. The care, support, cleanliness & activities are all thanks to the dedicated & hard working care team here. Going above & beyond for my dad & every time I visit.
Management is key & Jubilee does it right. My dad is at ease, which makes me at ease.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeDear Alex Thank you so much for your positive review, its our pleasure looking after your Dad. We appreciate your support and involvement in his care.
from L R (Grandson of Resident) published on 13 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Visited here during the Christmas period and it was beautifully decorated!! I had a 5 star meal with my grandad, all inclusive as well which was a nice bonus!! The food was incredible and you can tell the chef and the kitchen staff all worked really hard on it. The staff are always so friendly and welcoming
which makes me feel that Grandad is being taken care of!
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeThank you for your valuable review, appreciate taking time sending us this fabulous review.
from Gail H (Respite Resident) published on 16 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I was resident at Jubilee House for a fortnights respite care. From arrival to departure I found all the staff to be extremely friendly, pleasant and attentive. The laundry and facilities were all to a very high standard. It was reassuring that a number of the staff remembered me from my previous visit
from years ago. Should I need respite care in future Jubilee House will certainly be my no 1 choice.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeThank you so much Gail for taking the time to leave us such a wonderful review. Your kind words truly mean a great deal to us and to the whole team. We are delighted to hear that your experience with our home has been such a positive one. Thank you once again for your trust and support. Please don't hesitate to reach out if there is ever anything we can help with.
from Robert M (Respite Resident) published on 19 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Our forth 'respite' bleak in our 'home from home' Jubilee House, superb staff and accommodation - its just what we look forward to giving both my wife and myself an enjoyable 'holiday' from every day life. Thank you all.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeThank you very much for choosing Jubilee and for your wonderful review. Glad you both had a beautiful stay with us. Looking forward to having you both again.
from Elizabeth A (Daughter of Resident) published on 19 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff - amazing, from cleaners to caring staff, chef to hospitality, the service is exceptional. Management through to domicilary staff, they actually care, they listen and then do the right thing by ensuring all clients have what they need. Food and drink - amazing. Jubilee House - there should
be hundreds of them, a marvellous.
Reply from Rukmi Silva, General Manager at Jubilee House Care HomeThank you so much for your wonderful review. Its our pleasure looking after your mum at Jubilee.
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