St Anne's

I have always felt welcome.

The care home did not have a manager for over six months, and with the new manager in place now, hopefully, things will move forward. Food can be varied a little, especially for residents with specific dietary requirements. My mother is always having mashed potatoes, perhaps exploring something else as an alternative. I would like to highlight this care home provides good, engaging activities with their residents and trips outside of the care home. This is very important for my mother's well-being. Please keep this up!

Would recommend the facility to anyone and everyone who is currently looking for a place for a loved one.

I highly recommend the care home.

Unfortunately, since Nan went into St Annes. Covid hit, and there was a long time when she didn’t see anyone. This is not a criticism of the home, and her 99th birthday was in the thick of the pandemic. The staff were so kind and went over and above to help her celebrate as we were not allowed in the home. Since then, she has also celebrated her arranged her 100th birthday when once again, the team arranged a wonderful party, which we were able to attend. Thank you, St Annes

All nursing staff very caring, approachable and friendly on phone calls and visiting. Nothing seems to be much trouble for them, this also applies to management. I would recommend St Anne's to anyone who may be in my position and would benefit from my experience.

It is such a great comfort to know that my mother-in-law is in the best hands possible. All the staff have treated her with dignity and respect. No request is too small or too much trouble. Now as she is nearing the end of her life, I know that the staff will continue to support her and tend to her every need. Me and my family owe them so much.

My mother has been in long term care in St Anne's and is now nearing the end of her life. Throughout this time, the staff have been invaluable to her care. Their professionalism and dedication to making her as comfortable as possible are second to none. They have shown such compassion and always find time to make her smile. Nothing is too much trouble. They're always on hand to answer all my queries and allay any fears that arise. I honestly don't know how I'd manage without them, particularly now during these difficult times. They truly are all angels!

I miss them now and will continue to do so.

Thank you to everyone involved at St Anne's for the wonderful, caring and friendly way you have looked after my mum.

A year ago, just as the Covid19 lockdown restrictions struck, my 'brother in law' was the victim of assault and transferred to St Anne's Care Home after hospitalisation. His lonely partner of 50-years was able to talk on the phone every day with him. The staff at St Anne's have been exemplary in facilitating this connection. We too in Ireland, unable to visit them, were treated with the same courtesy by St Anne's Staff, and able to converse with him. In the past few months, she deteriorated from feelings of increased isolation; her one constant was the phone call to him, where his physical and emotional needs have been dealt with such great kindness and expertise. In February 2021, she was involved in a catastrophic house fire; she was airlifted to a specialist hospital but died four days later. When we broke the news to our dear brother-in-law, the nurses were there. Finally, he was able to watch her funeral on the big screen in St Anne's...

I went to visit my brother, and he looked so happy when I saw him and so well. The staff are amazing and do such a tremendous job. I met two wonderful ladies who I want to say a big thank you for the way you look after my brother so well. I know I won’t have to worry about him at all, thanks to all at St Anne’s.

Thank you to all the staff at St Anne's Nursing Home.

The staff have always been pro-active, keeping me informed of any issues arising. They have also always answered any queries that I have. I am very reassured that my cousin is in safe hands. Admin staff, carers and nursing staff are all excellent.

I will be forever grateful to the lead care coordinator and her team of amazing staff, putting the residents before themselves and their families, with love, kindness and compassion.

Once again, thank you to all the staff at St Anne's, I can sleep well at night knowing that my aunt is in such great hands.

In particular, myself and my family would like to say a huge thank you in particular to the lead care coordinator but all staff in general for keeping us regularly updated on my mum's health and wellbeing and for taking such good care of mum. We would highly recommend St Anne's to any family that find themselves in the same position as us and hope this review can help people when making a very difficult decision.

My experience with lead care worker responsible for my dad's care was not great at all. However, another care worker was awesome, friendly, helpful and extremely understanding. He restored my faith with regards to St Anne's Nursing Home and staff. He apologised for their behaviour, passed on my details to the relevant person following my Dads death, allowing me to deal with my Dads funeral arrangements. He also contacted the home manager, who was also very understanding, friendly, helpful and apologetic for their behaviour when she contacted me to discuss my experience. After speaking to the home manager and the newer carer worker, I know that St Anne's has a very good team in charge who are dedicated to offering the best possible care for our loved ones, especially in this awful time with the ongoing pandemic. I would recommend this nursing home, and I would like to thank the home manager and the newer carer for the wonderful service they offer. They are definitely a credit to the nursing home. Thank you.

The staff have been very helpful during these difficult times. I have been unable to visit but have seen my Uncle on a FaceTime call and can see he is well nourished and clean-shaven. Vaccinations for Covid 19 appear to be underway so I am hoping to visit in the spring.

I find the staff very helpful. It is so reassuring when phone calls are returned promptly. The home is very clean but its best asset is the friendly caring staff. It is so reassuring to see my mother.