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Care Provided by St Anne's
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact St Anne's to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Forest Healthcare
- Private Owned
Person in charge
- Anidora Ion (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (65)
Are you the Owner/Manager of St Anne's?View your Advertising Options
St Anne's Reviews (68)
9.6
St Anne's has a Review Score of 9.6 (9.637) out of 10, based on 12 reviews in the last 2 years.
Over all time St Anne's has 68 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to St Anne's
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Review from C R (Friend of Resident) published on 15 November 2022 Submitted via Postal Card•
Overall Experience
I have always been treated with respect as I visit my friend three times a week, plus phone her every day.
The staff are very nice and polite.
The staff are very nice and polite.
I have always felt welcome.
I have always been treated with respect as I visit my friend three times a week, plus phone her every day.
The staff are very nice and polite.
The staff are very nice and polite.
I have always felt welcome.
Review from C C (Daughter of Resident) published on 20 September 2022 Submitted via Postal Card•
Overall Experience
The care home did not have a manager for over six months, and with the new manager in place now, hopefully, things will move forward. Food can be varied a little, especially for residents with specific dietary requirements. My mother is always having mashed potatoes, perhaps exploring something...
The care home did not have a manager for over six months, and with the new manager in place now, hopefully, things will move forward. Food can be varied a little, especially for residents with specific dietary requirements. My mother is always having mashed potatoes, perhaps exploring something else as an alternative. I would like to highlight this care home provides good, engaging activities with their residents and trips outside of the care home. This is very important for my mother's well-being. Please keep this up!
Review from J T (Son of Resident) published on 15 September 2022 Submitted via Website•
Overall Experience
Our family's overall experience has been positive. All the residents we have seen in passing have seemed happy and healthy with plenty to do.
Would recommend the facility to anyone and everyone who is currently looking for a place for a loved one.
Our family's overall experience has been positive. All the residents we have seen in passing have seemed happy and healthy with plenty to do.
Would recommend the facility to anyone and everyone who is currently looking for a place for a loved one.
Review from Maureen G (Wife of Resident) published on 13 September 2022 Submitted via Postal Card•
Overall Experience
The care is excellent at St Anne's. My husband has been here six months plus, and the staff are excellent.
I felt I have support from the staff as well, and if I have any problems/or my family have, we know that we can come and talk to the staff.
I felt I have support from the staff as well, and if I have any problems/or my family have, we know that we can come and talk to the staff.
I highly recommend the care home.
The care is excellent at St Anne's. My husband has been here six months plus, and the staff are excellent.
I felt I have support from the staff as well, and if I have any problems/or my family have, we know that we can come and talk to the staff.
I felt I have support from the staff as well, and if I have any problems/or my family have, we know that we can come and talk to the staff.
I highly recommend the care home.
Review from Wendy S (Granddaughter of Resident) published on 17 February 2022 Submitted via Website•
Overall Experience
Unfortunately, since Nan went into St Annes. Covid hit, and there was a long time when she didn’t see anyone. This is not a criticism of the home, and her 99th birthday was in the thick of the pandemic. The staff were so kind and went over and above to help her celebrate as we were not allowed in...
Unfortunately, since Nan went into St Annes. Covid hit, and there was a long time when she didn’t see anyone. This is not a criticism of the home, and her 99th birthday was in the thick of the pandemic. The staff were so kind and went over and above to help her celebrate as we were not allowed in the home. Since then, she has also celebrated her arranged her 100th birthday when once again, the team arranged a wonderful party, which we were able to attend. Thank you, St Annes
Review from F B (Son of Resident) published on 14 February 2022 Submitted via Website•
Overall Experience
All nursing staff very caring, approachable and friendly on phone calls and visiting. Nothing seems to be much trouble for them, this also applies to management. I would recommend St Anne's to anyone who may be in my position and would benefit from my experience.
All nursing staff very caring, approachable and friendly on phone calls and visiting. Nothing seems to be much trouble for them, this also applies to management. I would recommend St Anne's to anyone who may be in my position and would benefit from my experience.
Review from G W (Son-in-law of Resident) published on 17 January 2022 Submitted via Website•
Overall Experience
It is such a great comfort to know that my mother-in-law is in the best hands possible. All the staff have treated her with dignity and respect. No request is too small or too much trouble. Now as she is nearing the end of her life, I know that the staff will continue to support her and tend to her...
It is such a great comfort to know that my mother-in-law is in the best hands possible. All the staff have treated her with dignity and respect. No request is too small or too much trouble. Now as she is nearing the end of her life, I know that the staff will continue to support her and tend to her every need. Me and my family owe them so much.
Review from Helena Q (Daughter of Resident) published on 11 January 2022 Submitted via Website•
Overall Experience
My mother has been in long term care in St Anne's and is now nearing the end of her life. Throughout this time, the staff have been invaluable to her care. Their professionalism and dedication to making her as comfortable as possible are second to none. They have shown such compassion and always...
My mother has been in long term care in St Anne's and is now nearing the end of her life. Throughout this time, the staff have been invaluable to her care. Their professionalism and dedication to making her as comfortable as possible are second to none. They have shown such compassion and always find time to make her smile. Nothing is too much trouble. They're always on hand to answer all my queries and allay any fears that arise. I honestly don't know how I'd manage without them, particularly now during these difficult times. They truly are all angels!
Review from William D-M (Resident / Service User) published on 14 October 2021 Submitted via Postal Card•
Overall Experience
My answers to the boxes tell you almost everything.
However, it was a unique experience and that will stay in my memory forever.
The patience, kindness and concern were beyond anything I have previously experienced.
A wonderful nursing home staffed by wonderful, dedicated people.
However, it was a unique experience and that will stay in my memory forever.
The patience, kindness and concern were beyond anything I have previously experienced.
A wonderful nursing home staffed by wonderful, dedicated people.
I miss them...
My answers to the boxes tell you almost everything.
However, it was a unique experience and that will stay in my memory forever.
The patience, kindness and concern were beyond anything I have previously experienced.
A wonderful nursing home staffed by wonderful, dedicated people.
However, it was a unique experience and that will stay in my memory forever.
The patience, kindness and concern were beyond anything I have previously experienced.
A wonderful nursing home staffed by wonderful, dedicated people.
I miss them now and will continue to do so.
Review from Dawn G (Daughter of Resident) published on 6 August 2021 Submitted via Website•
Overall Experience
My mum has received kind, considerate and professional care from all staff during her recuperation stay.
They all display a high level of training and compassion in their treatment of the residents and their visiting families.
They all display a high level of training and compassion in their treatment of the residents and their visiting families.
The medical response to any issues that crop up is dealt with promptly...
My mum has received kind, considerate and professional care from all staff during her recuperation stay.
They all display a high level of training and compassion in their treatment of the residents and their visiting families.
The medical response to any issues that crop up is dealt with promptly and explained to my Mum in a straightforward way.
They all display a high level of training and compassion in their treatment of the residents and their visiting families.
The medical response to any issues that crop up is dealt with promptly and explained to my Mum in a straightforward way.
Thank you to everyone involved at St Anne's for the wonderful, caring and friendly way you have looked after my mum.
Review from Carole C (Sister-in-law of Resident) published on 24 March 2021 Submitted via Website•
Overall Experience
A year ago, just as the Covid19 lockdown restrictions struck, my 'brother in law' was the victim of assault and transferred to St Anne's Care Home after hospitalisation. His lonely partner of 50-years was able to talk on the phone every day with him. The staff at St Anne's have been exemplary in...
A year ago, just as the Covid19 lockdown restrictions struck, my 'brother in law' was the victim of assault and transferred to St Anne's Care Home after hospitalisation. His lonely partner of 50-years was able to talk on the phone every day with him. The staff at St Anne's have been exemplary in facilitating this connection. We too in Ireland, unable to visit them, were treated with the same courtesy by St Anne's Staff, and able to converse with him. In the past few months, she deteriorated from feelings of increased isolation; her one constant was the phone call to him, where his physical and emotional needs have been dealt with such great kindness and expertise. In February 2021, she was involved in a catastrophic house fire; she was airlifted to a specialist hospital but died four days later. When we broke the news to our dear brother-in-law, the nurses were there. Finally, he was able to watch her funeral on the big screen in St Anne's...
Review from Kathleen T (Sister of Resident) published on 22 March 2021 Submitted via Website•
Overall Experience
I went to visit my brother, and he looked so happy when I saw him and so well. The staff are amazing and do such a tremendous job. I met two wonderful ladies who I want to say a big thank you for the way you look after my brother so well. I know I won’t have to worry about him at all, thanks to all...
I went to visit my brother, and he looked so happy when I saw him and so well. The staff are amazing and do such a tremendous job. I met two wonderful ladies who I want to say a big thank you for the way you look after my brother so well. I know I won’t have to worry about him at all, thanks to all at St Anne’s.
Review from Eileen E (Daughter of Resident) published on 16 March 2021 Submitted via Website•
Overall Experience
The staff are phenomenal! We are very happy that our father has a place there. In these Covid times, they have done all they can to make sure we have contact with our father, and to keep us updated with regards to any changes in his health conditions. He doesn't engage in the activities offered,...
The staff are phenomenal! We are very happy that our father has a place there. In these Covid times, they have done all they can to make sure we have contact with our father, and to keep us updated with regards to any changes in his health conditions. He doesn't engage in the activities offered, but the staff take time to sit with him (if he feels to engage!), make sure he is okay, and address his needs. They know his personality and his moods so can tell us when he has good or bad days. I am very reassured that he is well looked after, and I tell everyone who asks after him that he is in a lovely and caring nursing home!
Thank you to all the staff at St Anne's Nursing Home.
Review from Ian S (Cousin of Resident) published on 4 February 2021 Submitted via Website•
Overall Experience
The staff have always been pro-active, keeping me informed of any issues arising. They have also always answered any queries that I have. I am very reassured that my cousin is in safe hands. Admin staff, carers and nursing staff are all excellent.
The staff have always been pro-active, keeping me informed of any issues arising. They have also always answered any queries that I have. I am very reassured that my cousin is in safe hands. Admin staff, carers and nursing staff are all excellent.
Review from Brenda G (Daughter of Resident) published on 3 February 2021 Submitted via Website•
Overall Experience
My mother recently passed in St Anne’s, she was cared for by the lead care coordinator (worth her weight in gold) and her marvellous caring team. She has led her team through some of the darkest months imaginable during this pandemic, keeping all the residents safe and well cared for. Communicating...
My mother recently passed in St Anne’s, she was cared for by the lead care coordinator (worth her weight in gold) and her marvellous caring team. She has led her team through some of the darkest months imaginable during this pandemic, keeping all the residents safe and well cared for. Communicating with families via telephone and FaceTime to keep families updated about the care of their loved ones. They looked after the residents as if they were their own family, under the guidance of her. When my mother passed, she, together with my mum's main carer and nursing staff on the second floor were amazing, along with the whole team.
I will be forever grateful to the lead care coordinator and her team of amazing staff, putting the residents before themselves and their families, with love, kindness and compassion.
Review from Chris P (Nephew of Resident) published on 3 February 2021 Submitted via Website•
Overall Experience
I felt that I should make a review after not being able to visit the care home since the covid-19 outbreak.
At all times I have been updated and informed of my aunt's health and well-being, I regularly take parcels to her each week, and I am greeted with great enthusiasm and kindness from the...
I felt that I should make a review after not being able to visit the care home since the covid-19 outbreak.
At all times I have been updated and informed of my aunt's health and well-being, I regularly take parcels to her each week, and I am greeted with great enthusiasm and kindness from the staff, especially one lady who always goes out of her way to keep me informed of my aunt's condition. She gives me regular updates by telephone as my aunt can't hear me on her mobile, and takes the time to find out her needs and pass them on to me.
At all times I have been updated and informed of my aunt's health and well-being, I regularly take parcels to her each week, and I am greeted with great enthusiasm and kindness from the staff, especially one lady who always goes out of her way to keep me informed of my aunt's condition. She gives me regular updates by telephone as my aunt can't hear me on her mobile, and takes the time to find out her needs and pass them on to me.
Once again, thank you to all the staff at St Anne's, I can sleep well at night knowing that my aunt is in such great hands.
Review from Sean R (Son of Resident) published on 2 February 2021 Submitted via Website•
Overall Experience
Leaving my mum in a care home was obviously a difficult decision for me and brothers, the biggest issues being the quality of care and the issue surrounding trust. After initially visiting St Anne's our concerns were soon alleviated, myself and my family visit my mum often so we are able to have...
Leaving my mum in a care home was obviously a difficult decision for me and brothers, the biggest issues being the quality of care and the issue surrounding trust. After initially visiting St Anne's our concerns were soon alleviated, myself and my family visit my mum often so we are able to have first-hand experience of the care shown not only towards my mum but all of the patients at St Anne's.
In particular, myself and my family would like to say a huge thank you in particular to the lead care coordinator but all staff in general for keeping us regularly updated on my mum's health and wellbeing and for taking such good care of mum. We would highly recommend St Anne's to any family that find themselves in the same position as us and hope this review can help people when making a very difficult decision.
Review from Annie O (Daughter of Resident) published on 1 February 2021 Submitted via Website•
Overall Experience
My experience with lead care worker responsible for my dad's care was not great at all. However, another care worker was awesome, friendly, helpful and extremely understanding. He restored my faith with regards to St Anne's Nursing Home and staff. He apologised for their behaviour, passed on my...
My experience with lead care worker responsible for my dad's care was not great at all. However, another care worker was awesome, friendly, helpful and extremely understanding. He restored my faith with regards to St Anne's Nursing Home and staff. He apologised for their behaviour, passed on my details to the relevant person following my Dads death, allowing me to deal with my Dads funeral arrangements. He also contacted the home manager, who was also very understanding, friendly, helpful and apologetic for their behaviour when she contacted me to discuss my experience. After speaking to the home manager and the newer carer worker, I know that St Anne's has a very good team in charge who are dedicated to offering the best possible care for our loved ones, especially in this awful time with the ongoing pandemic. I would recommend this nursing home, and I would like to thank the home manager and the newer carer for the wonderful service they offer. They are definitely a credit to the nursing home. Thank you.
Review from Wendy H (Niece of Resident) published on 5 January 2021 Submitted via Website•
Overall Experience
The staff have been very helpful during these difficult times. I have been unable to visit but have seen my Uncle on a FaceTime call and can see he is well nourished and clean-shaven. Vaccinations for Covid 19 appear to be underway so I am hoping to visit in the spring.
The staff have been very helpful during these difficult times. I have been unable to visit but have seen my Uncle on a FaceTime call and can see he is well nourished and clean-shaven. Vaccinations for Covid 19 appear to be underway so I am hoping to visit in the spring.
Review from Janet G (Mother of Resident) published on 23 November 2020 Submitted via Website•
Overall Experience
I find the staff very helpful. It is so reassuring when phone calls are returned promptly. The home is very clean but its best asset is the friendly caring staff. It is so reassuring to see my mother.
I find the staff very helpful. It is so reassuring when phone calls are returned promptly. The home is very clean but its best asset is the friendly caring staff. It is so reassuring to see my mother.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 April 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for St Anne's.
Upcoming Events
There are no upcoming events for St Anne's.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Forest Healthcare
- 31 Jan 2025Recipient: Forest Healthcare
- 31 Jan 2024Recipient: Forest Healthcare
Accreditations
There are no accreditations posted yet for St Anne's.
Meet the Team (0)
There are no Team Members posted yet.
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