St Anne's

60 Durham Road, Islington, London N7 7DL
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9.6 67 Reviews
  • St Anne's, London
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Care Provided by St Anne's

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Anidora Ion (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (65)
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St Anne's Reviews (67)

9.6

St Anne's has a Review Score of 9.6 (9.622) out of 10, based on 12 reviews in the last 2 years.
Over all time St Anne's has 67 reviews.

Overall Experience
  • 56
  • 9
  • 2
  • 0
  • 0
Date Published
  • 67
  • 7
  • 8
  • 12
  • 55
Reviewer Connection to St Anne's
  • 18
  • 12
  • 10
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 67, showing 61-67
Review from I R (Friend of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My friend has been here several years now and seems happy with his care and the staff.
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Review from Ilean H (Friend of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and helpful, the rooms are clean and tidy.
Special effort is made to provide entertainment for the residents so that there are many opportunities for social interaction.
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Review from S L (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant place with some lovely staff. Good, freshly cooked food. My mother is happy.
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Review from D R (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally, I find the staff to be very friendly. My only issue is that my mother's new underwear (10 pairs) went missing.
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Review from M R (Wife of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support that my husband receives at St Anne's is excellent. He is treated with kindness, affection and good humour by the excellent care assistants. He is always clean and well dressed and the staff show concern for his safety, health and wellbeing.
The activities provided by the activities
coordinators are outstanding. They show great artistic flair and provide the residents with a happy, interesting environment and always celebrate current events.
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Review from June M (Friend of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit St Anne's three times a week to feed my blind friend. I cannot praise St Anne's enough. They are all so kind, friendly and caring from the manager to the cleaners. My friend has been there for two years and his health and welfare have improved greatly. It is a pleasure to visit St Anne's, everyone
makes you feel so welcome.
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Review from Helen A (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad came to hh previously for rehab, he was here for 6 weeks. Came home but needed to be in care, this was the only place I wanted dad to be in, I didn't want anywhere else. The staff go beyond their duties.
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Current Review Score: 9.6 (9.622)

Overview of Review Score

The Review Score of 9.6 (9.622) out of 10 for St Anne's is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.899 for St Anne's is calculated as follows: ( (126 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 139 Ratings = 4.899
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.723 Points relating to the number of positive Reviews for St Anne's is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 12 Positive Reviews ÷ 13 = 0.923
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (0)

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