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Care Provided by Seabrooke Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Gardens
Funding & Fees
Weekly Charges per Person
Contact Seabrooke Manor Care Home to confirm what's included and get a personalised quote
The price(s) shown are provided by the care home. Contact Seabrooke Manor Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Seabrooke Manor Ltd
- Private Owned
Person in charge
- Ewelina Mouania (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1996
Room Information
- Single Rooms (120)
Are you the Owner/Manager of Seabrooke Manor Care Home?View your Advertising Options
Seabrooke Manor Care Home Reviews (113)
7.9
Seabrooke Manor Care Home has a Review Score of 7.9 (7.860) out of 10, based on 1 reviews in the last 2 years.
Over all time Seabrooke Manor Care Home has 113 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Seabrooke Manor Care Home
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Review from R J S A (Son of Resident) published on 16 March 2017 Submitted via Review Postal Card•
Overall Experience
Very good care home. Very clean and good personnel.
Very good care home. Very clean and good personnel.
↩Reply from Emily Wilson, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from V B (Grandson of Resident) published on 16 March 2017 Submitted via Review Postal Card•
Overall Experience
Staff are very friendly and caring. They are responsive to feedback. Inductions for new residents could be better.
Ongoing safety training to staff is required.
Ongoing safety training to staff is required.
Clean premises and happy residents.
Staff are very friendly and caring. They are responsive to feedback. Inductions for new residents could be better.
Ongoing safety training to staff is required.
Ongoing safety training to staff is required.
Clean premises and happy residents.
↩Reply from Emily Wilson, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from JF (Daughter of Resident) published on 9 February 2017 Submitted via Review Postal Card•
Overall Experience
Our family are very pleased with the care that my father is getting. He is always clean, in clean clothes and the staff are very kind and patient.
Our family are very pleased with the care that my father is getting. He is always clean, in clean clothes and the staff are very kind and patient.
↩Reply from Jayne Duck, Customer servicies administrator at Seabrooke Manor Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Review from Mary G (Niece of Resident) published on 19 January 2017 Submitted via Review Postal Card•
Overall Experience
My uncle was a resident in Norman House and the care and attention from the staff was superb. I could not have wished for more.
My uncle was a resident in Norman House and the care and attention from the staff was superb. I could not have wished for more.
↩Reply from Rose Pickering, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from William P (Son of Resident) published on 12 January 2017 Submitted via Review Postal Card•
Overall Experience
So far everything is very good. Staff are all very helpful and friendly. Positive and clean environment.
So far everything is very good. Staff are all very helpful and friendly. Positive and clean environment.
↩Reply from Rose Pickering, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Victor G (Son of Resident) published on 12 January 2017 Submitted via Review Postal Card•
Overall Experience
My wife and I came to visit Seabrooke Manor Care Home in November for my Mum. We were greeted and shown around by a lovely lady. She explained what they did at the home and felt a lot more confident with Mum going into Seabrooke Manor Care Home. since Mum has been in there, we have noticed how much...
My wife and I came to visit Seabrooke Manor Care Home in November for my Mum. We were greeted and shown around by a lovely lady. She explained what they did at the home and felt a lot more confident with Mum going into Seabrooke Manor Care Home. since Mum has been in there, we have noticed how much better she looks and Mum remembers me as Dad. We would recommend this home. Love the atmosphere and how people can mill around. Mum really settled.
↩Reply from Rose Pickering, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Mark D (Nephew of Resident) published on 12 January 2017 Submitted via Review Postal Card•
Overall Experience
Excellent, friendly staff with nice atmosphere. Very attentive, considerate and empathetic to residents.
Excellent, friendly staff with nice atmosphere. Very attentive, considerate and empathetic to residents.
↩Reply from Rose Pickering, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Tilly M (Daughter of Resident) published on 23 December 2016 Submitted via Review Postal Card•
Overall Experience
We would like to thank all the staff members of Seabrooke Manor who looked after my father, over the last 3 months he was residing. The service was excellent and we couldn't have had any better service.
We would like to thank all the staff members of Seabrooke Manor who looked after my father, over the last 3 months he was residing. The service was excellent and we couldn't have had any better service.
↩Reply from Rose Pickering, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from M V (Resident / Service User) published on 19 December 2016 Submitted via Review Postal Card•
Overall Experience
I was shown around the home very pleasantly and nothing was off limits. The home appeared very well organised and the environment was very calm. Residents appeared happy.
I was shown around the home very pleasantly and nothing was off limits. The home appeared very well organised and the environment was very calm. Residents appeared happy.
↩Reply from Emily Wilson, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Rachel R (Great-Niece of Resident) published on 19 December 2016 Submitted via Review Postal Card•
Overall Experience
Care in the home is very good.
Care in the home is very good.
↩Reply from Emily Wilson, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Yvonne (Daughter-in-law of Resident) published on 19 December 2016 Submitted via Review Postal Card•
Overall Experience
My mother-in-law has been made very welcome and finds the home extremely comfortable. The staff are very caring and considerate. Thank you.
My mother-in-law has been made very welcome and finds the home extremely comfortable. The staff are very caring and considerate. Thank you.
↩Reply from Emily Wilson, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Cameron B (Nephew of Resident) published on 19 December 2016 Submitted via Review Postal Card•
Overall Experience
Very nice home was offered a cup of tea on arrival. My aunt seems very comfortable and is well taken care of.
Very nice home was offered a cup of tea on arrival. My aunt seems very comfortable and is well taken care of.
↩Reply from Emily Wilson, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Gina S (Wife of Resident) published on 19 December 2016 Submitted via Review Postal Card•
Overall Experience
My husband has been a resident for respite care. From the day he was admitted, we have received nothing but the best care and attention. The staff are extremely professional, kind and considerate to my husband's needs and requirements. The standards of cleanliness are second to none. The rooms are...
My husband has been a resident for respite care. From the day he was admitted, we have received nothing but the best care and attention. The staff are extremely professional, kind and considerate to my husband's needs and requirements. The standards of cleanliness are second to none. The rooms are delightful and uplifting. The whole experience has been wonderful, both for my husband and myself.
Review from R S (Son of Resident) published on 19 December 2016 Submitted via Review Postal Card•
Overall Experience
In general, the home is very good. Staff are pleasant and helpful. Cleanliness is to a high standard and is maintained at all times. Minor niggles based on limited observations only are the apparent lack of activities and long waits for my mother to be taken to the toilet, admittedly during periods...
In general, the home is very good. Staff are pleasant and helpful. Cleanliness is to a high standard and is maintained at all times. Minor niggles based on limited observations only are the apparent lack of activities and long waits for my mother to be taken to the toilet, admittedly during periods of high demand.
↩Reply from Emily Wilson, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Toni W (Daughter of Resident) published on 14 December 2016 Submitted via Review Postal Card•
Overall Experience
My mum's experience is always good and she is well looked after.
My mum's experience is always good and she is well looked after.
↩Reply from Jayne Duck, Customer Servicies Administrator at Seabrooke Manor Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Chris F (Son of Resident) published on 5 December 2016 Submitted via Review Postal Card•
Overall Experience
My mother has settled in really well and seems to have a great rapport with the staff. So after the first few weeks, we are delighted with everything.
My mother has settled in really well and seems to have a great rapport with the staff. So after the first few weeks, we are delighted with everything.
↩Reply from Jayne Duck, Customer Services Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Georgina M (Granddaughter of Resident) published on 5 December 2016 Submitted via Review Postal Card•
Overall Experience
Totally happy with the care provided for my grandma, the place is lovely, bright and easy to get around. Lovely, friendly staff who do their best for their residents.
Totally happy with the care provided for my grandma, the place is lovely, bright and easy to get around. Lovely, friendly staff who do their best for their residents.
↩Reply from Jayne Duck, Customer Services Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from A P (Sister of Resident) published on 28 November 2016 Submitted via Review Postal Card•
Overall Experience
I visit my sister about once a month. Do not notify the home I am coming. My sister is always clean and well dressed and I am made to feel welcome. At the moment she is losing a lot of weight which is causing concern but she can be very stubborn and the staff are always trying to encourage her to...
I visit my sister about once a month. Do not notify the home I am coming. My sister is always clean and well dressed and I am made to feel welcome. At the moment she is losing a lot of weight which is causing concern but she can be very stubborn and the staff are always trying to encourage her to eat and drink I know this is not easy. I always go to a quiet room with my sister then I pop to her room to take toiletries down and check when she needs more. Her room is always clean and tidy.
↩Reply from Rose Pickering, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Jean F (Resident / Service User) published on 21 November 2016 Submitted via Review Postal Card•
Overall Experience
Since coming here, I have been very happy and I am so grateful for the way that the staff look after all of us who are in the need of the help we need.
Since coming here, I have been very happy and I am so grateful for the way that the staff look after all of us who are in the need of the help we need.
↩Reply from Rose Pickering, Customer Service Administrator at Seabrooke Manor Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Review from Shirley E (Daughter of Resident) published on 12 October 2016 Submitted via Review Postal Card•
Overall Experience
On viewing the home, we were made to feel very welcome. The nurse who showed us around, seemed very confident and competent. We all felt very relaxed and comfortable with the services they provide and hopefully dad will too.
On viewing the home, we were made to feel very welcome. The nurse who showed us around, seemed very confident and competent. We all felt very relaxed and comfortable with the services they provide and hopefully dad will too.
↩Reply from Jayne Duck, Customer services administrator at Seabrooke Manor Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Seabrooke Manor Care Home.
Accreditations
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Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Seabrooke Manor Care Home to verify any information. View our terms and conditions. Seabrooke Manor Care Home has a Basic Service -what a Basic Service includes.