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Care Provided by Moorlands Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Moorlands Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- S E S Care Homes Ltd
- Private Owned
Person in charge
- Amanda Orgista(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1998
Room Information
- Single Rooms (41)
Are you the Owner/Manager of Moorlands Nursing Home?View your Advertising Options
Moorlands Nursing Home Reviews (62)
7.9
Moorlands Nursing Home has a Review Score of 7.9 (7.851) out of 10, based on 3 reviews in the last 2 years.
Over all time Moorlands Nursing Home has 62 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Moorlands Nursing Home
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Review from Iwola R (Daughter of Resident) published on 24 July 2019 Submitted via Postal Card•
Overall Experience
Staff are caring, nice and calm atmosphere in the home. They are trying to get things right.
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Review from J A (Wife of Resident) published on 15 July 2019 Submitted via Postal Card•
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My family and I are more than pleased at the good level of care and nursing at Moorlands. Staff are always friendly, caring and accommodating.
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Review from Andy M (Son of Resident) published on 20 April 2018 Submitted via Postal Card•
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My first experience of seeing a care home.The first thing I noticed was how clean and tidy it was. I am very impressed by all the staff from the manager to the domestic staff as they always welcome you with a friendly smile and are always very pleasant. The nursing team are very approachable and listen to any concerns I may have. I cannot praise the carers enough as they go above their duties and are always pleasant and always greet me with a smile and hello. They genuinely do care. I class them as friends. The chefs and catering staff do a great job and always say hello. The entertainment coordinator is very good and the residents and visitors love his chats.
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Review from H A C (Wife of Resident) published on 3 April 2018 Submitted via Postal Card•
Overall Experience
As the wife of a resident, I am filling in this form as he is a patient at the care home of just over 8 weeks.
He cannot write anything, he has vascular dementia thus I made a decision to put him into full-time care.
He cannot write anything, he has vascular dementia thus I made a decision to put him into full-time care.
The care home is very suitable for him, he's well looked after, kept clean and comfortable. The carers are all very pleasant and caring, in fact, everyone who works there, in my opinion, are the A-Team for my husband's illness. Nothing is too much trouble.
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Review from D S (Resident / Service User) published on 31 January 2018 Submitted via Postal Card•
Overall Experience
I am very contented. The staff are very friendly and we have a laugh together. They are all different but they are all lovely in their own way. When I'm not well they are very loving and caring to me. I've bought a lot of things to the home, which has really made my room a 'home from home' and the staff are all interested in my photographs. Two of the staff helped the family to create my own little garden outside my door. Although the staff have to do things I thought would be embarrassing, they do it in a way that I don't feel embarrassed at all.
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Review from Linda A (Daughter of Resident) published on 13 October 2017 Submitted via Postal Card•
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I cannot praise Moorlands highly enough. My dad was in their nursing care for a couple of months before he passed away. He was happy, comfortable and extremely well looked after. The staff were wonderful and kept me updated on how he was at all times. Without mentioning names, 3 members of staff, in particular, were compassionate and so caring to me and my husband after my father's death. I know he was so well looked after and spent his last weeks of life in a happy, caring environment.
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Review from J N (Granddaughter of Resident) published on 1 September 2017 Submitted via Postal Card•
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Staff here are kind and caring - always there if you need to talk. Very helpful.
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Review from D L (Daughter-in-law of Resident) published on 1 September 2017 Submitted via Postal Card•
Overall Experience
Staff are very good. Food is good and plentiful. Rooms are very clean.
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Review from Elizabeth G (Wife of Resident) published on 1 September 2017 Submitted via Postal Card•
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My husband is being nursed to the highest standard. Not only that but he is treated very kindly and handled in a gentle and caring way. He is nursed in bed and has no pressure sores, also his mouth care is good. He has dementia and physical ill health and is unable to do anything for himself. Since he moved to Moorlands he is less aggressive and disruptive. I feel extremely reassured that everyone working at Moorlands has his best interest at heart.
He may not be long for this world but it is as good as a hospice in my opinion. He has been here for 3 months now and I am able to sleep at night because the home has my complete trust.
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Review from M P (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card•
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We moved my mother from a nursing home in Bracknell as Moorlands was recommended to us.
The people that recommended this home to us were right. This home is superb in every way.
Attentive, patient, nothing is too much trouble.
The people that recommended this home to us were right. This home is superb in every way.
Attentive, patient, nothing is too much trouble.
Management and staff are always around to talk or help.
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Review from Lynn A (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card•
Overall Experience
My father has advanced Parkinson's and has been in Moorlands Care Home with Nursing since December 2016. Dad's changing health issues have been dealt with in a professional and caring manner by the nurses and the manager. Dad's room is clean and homely, the communal areas are clean and bright. The food is very good and dad enjoys his meals. The staff encourage dad to join in with the activities but there is no pressure to participate. Moorlands Care Home with Nursing has a really nice friendly atmosphere. I feel very happy my dad is being cared for by good nurses and carers. Moorlands Care Home with Nursing has a very good manager who is compassionate and approachable.
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Review from Suzanne L (Daughter-in-law of Resident) published on 21 November 2016 Submitted via Postal Card•
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I have been very impressed by the care and support given to both patients and their families. The manager and her staff are extremely caring and the home has a real family atmosphere.
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Review from Joan L (Wife of Resident) published on 9 September 2016 Submitted via Postal Card•
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Home is lovely. The staff are caring. They are looking after my husband very well.
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Review from Jeanette C (Daughter of Resident) published on 20 June 2016 Submitted via Postal Card•
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Wonderful place, made very special because of the staff, all so kind, helpful and always smiling even with difficult residents. The manager is so friendly and helpful, the same goes for nurses and cleaners. So kind to my mum, I know she is happy and cared for.
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Review from Jane C (Granddaughter of Resident) published on 5 May 2016 Submitted via Postal Card•
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My granddaughter is very well looked at Moorlands. The staff are lovely and make the home feel happy and secure.
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Review from Nicky J (Friend of Resident) published on 5 May 2016 Submitted via Postal Card•
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My friend's nan has been here for 2 weeks now. The staff are very caring and the food is good. Bright and airy, the residents are treated with dignity and respect.
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Review from Clarke B (Daughter of Resident) published on 25 April 2016 Submitted via Postal Card•
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My father has been here for seven years and is now entering end of life care. I can't fault the staff for all their support and are care and professionalism in dealing with this situation from the house keeping staff, medical staff and management. This is not just for the residents but us as relatives too.
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Review from J J W (Daughter of Resident) published on 20 April 2016 Submitted via Postal Card•
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During the 7 years my father has been in Moorlands Care Home he has received wonderful care. He is always clean and well cared for and the staff always show genuine concern over his well being. The staff have always been very kind and thoughtful towards our family members too.
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Review from Merle L (Wife of Resident) published on 14 April 2016 Submitted via Postal Card•
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Everything is done as we want. My husband is well looked after, staff are very fond of him. Moorlands is a lovely home.
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Review from Frederick H (Husband of Resident) published on 4 April 2016 Submitted via Postal Card•
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Completely pleased with all aspects of the home.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 May 2026Overall
Requires improvement
Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
News
- 18 Feb 2025
Laughter, joy, and companionship this winter season – whether you’re looking for care for yourself or a loved one, our respite stays are here to lend a helping hand. With...
- 06 Jan 2025
Join us for a complimentary day this January to experience our hospitality from the heart, daily life in our community, exceptional care, and a chance to spend time with our...
- 30 Oct 2024
Recently at Moorlands Nursing Home in Lightwater, the team celebrated a huge milestone for Nurse Rebecca on her 15th work anniversary. Joining the team in 2009, Rebecca has always embraced...
Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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