Moorlands Nursing Home

I rate the home extremely high and were so lucky to find the place and lucky they had availability.

I must admit, I have seen a lot of improvements.

Will recommend the home to all.

Moorlands is a safe and caring home for my mother who transferred from another care home due to her increased nursing needs. In the 4 months since being at Moorlands, she settled well despite her advancing Alzheimers. The staff and management are excellent and are friendly and always available to answer any questions. They do their utmost to provide the best care possible. The activities provided are sensitively tailored to my mother's needs and capabilities - pet therapy, nail care etc. Moorlands feels like a family home and I am very pleased my mother has settled as well as she has, given her dementia.

The caring staff who come in to clean and give food are very friendly. Her room is clean, although the floor next to the bed could be swept more often. Nanna is cleaned and always has fresh clothing on. The room is airy with windows and doors open, a fan could be great in hot weather. Nanna likes the cakes and her lunches, although at times they could be slightly hotter. Carers are always friendly and when they have a chat with my nan, it makes her day. It is great for her to have carers who are friendly. Thank you. Having a phone would have helped her feel less isolated and being able to speak to family would have made a big difference.

Moorlands Nursing Home is very well run and the residents all seem very happy under the care of the lovely staff. No negative comments to make.

My friend resides at Moorlands Nursing Home and I have to say that he is the happiest I have seen him in years. The staff are extremely caring and they go out of their way to make him feel special, as well as other residents. The food is great and looks delicious. The manager is very approachable and welcoming, as is the entire team. I am happy my friend is here and is taken care of very well. I couldn't ask for anything more.

My aunt has been in Moorlands for over a year now and is happy there. She doesn’t like to leave her room and doesn’t participate in the activities so the activities staff go to her to read a weekly email and to paint her nails, which she enjoys. All the staff are very friendly and helpful.

Review based on the last six months. My brother-in-law is a vulnerable single person who has never lived on his own but always in a family environment and the family were concerned when he needed to go to a care home. We need not have worried as Moorlands rapidly became his ‘home’. All the staff are regarded as friends and are trusted by him. The family are kept in close contact and advised immediately if there is an issue. Visitors are given a warm welcome at the front door and all protocols are observed. Any questions are answered openly and honestly. The level of care is high and all his needs are met with patience and warmth. The family wholeheartedly recommends Moorlands.

The staff are always available to speak to and are very friendly. They will always answer any questions. The home is always clean and tidy. They provide lots of activities for the residents. My husband seems very happy living there.

The last 18 months have been a difficult time to be in care or to have a relative in care. Despite these challenges, Moorlands has provided care and support with great sensitivity. It is evident that my relative is treated with dignity and compassion at all times and, as a consequence, they are comfortable with all of the staff at the home.

I have given ratings, but as I said, it's only been three weeks, so don't really know yet.

Moorlands is a well-run home. The staff are very friendly and considerate to the needs of my relative.

Too much staff turnover. Since coming here five years ago, the increase in charges always exceeds inflation by a substantial amount.

I find this home to be very caring in every way. Food, facilities, staff and cleanliness cannot be faulted and although my mum never enjoyed going into a home, she is very happy.

I cannot speak highly enough of Moorlands. My mother has been a resident for 3 years and during that time, she has been shown nothing but dignity and respect. The staff work extremely hard - nothing is too much trouble. The manager holds and "open door" policy and can be approached at any time. Relatives and friends are always welcomed with a smile and can visit at any time. I am so very pleased we chose Moorlands for my mother. We couldn't find anywhere better.

My sister has been a resident at Moorlands for nearly four years. Unfortunately, she can no longer talk, walk or communicate in any way, is double incontinent and confined to a bed or wheelchair. It would be inconceivable to leave anyone in her condition anywhere other than a home like Moorlands. All residents are treated like family members with exceptional care and dignity and the home is managed very well. I am very grateful to all the staff for the care they provide.

This is a care home that does its best to create almost a 2nd home for both residents and their visiting families. The atmosphere is welcoming and jovial. Ever one of the staff does their utmost to make the care and well being of the people they look after a priority, which is exactly how it should be. The manager is always looking for ways to improve on the already high standards accomplished.

All staff are professional and caring and the home is well run in general. The home has improved over the years. The manager and all staff are always there if you have any questions. Wel done Moorlands.

I have nursed my 91 year old wife for about 7 years. Having survived four cancer operations a broken femur she experienced numerous fall and hospital visits. She was diagnosed with vascular dementia and on her last hospital visit received "Do not Resuscitate" document (29/5//16). Having experienced two respite and two residential homes we are both more relaxed now than ever before.